Do Not Get Oil Change here. the price is higher than other places and they insisted on replacing…read moreair filter. Wanted to replace cabin filter also but I refused. I will not be back here again. Even with coupon for $20 off it was the most expensive oil change ever. AGAIN, I DO NOT RECCOMEND

The service I got on Saturday June 1,2024 was gerat. The guys working Sam, Jason and Romeo were…read morereally good at what they did and made the time there easy breezy. Price was good. Will go back the next time I need a oild change. It did not take that long either so that was a plus.

Since my last review was deleted!…read more It saddens me to have to write this post because I've always had a great experience with this company when I lived in the Danville area. They were always polite and efficient, even with a high turnover rate. However, my experience this past weekend was unacceptable. I visited my family and needed an oil change, so naturally, I went to Jiffy as I always do. When I pulled up, the young lady noticed an expired Virginia inspection sticker from when I used to live there. She asked if I needed an inspection, and I told her no, explaining that I'm currently a Georgia resident and have been back in Georgia for about two years. She mentioned that their inspection guy could remove the sticker if I wanted, so I agreed. Once my oil change was done, the technician removed the sticker and asked if my DAL sticker should come off too. I told him no, I needed that one for work. While taking off the inspection sticker, he chipped the tint on my window. They made excuses and didn't take responsibility. I thought about it and then called the store to speak with a manager. He told me he would contact his district manager and get back to me by the end of the day. Of course, no one called back, so I had to follow up. He said his manager needed to talk to the sheriffs about the situation--why, I have no idea, but okay. The next day, I spoke with a manager named Randall, who was polite and genuinely wanted to help. He reached out to Luke Underwood, the district manager, and assured me it would be taken care of. Randall told me that once I got back to Georgia and found a place to repair the tint, they would pay over the phone. He even provided me with Luke's email for follow-up. I emailed Luke on Monday and received no response. By Wednesday, I'd already coordinated with my tint company in Georgia, which agreed to take payment over the phone. Still no reply from Luke, so I called Randall again. Moments later, Luke finally called me. Instead of addressing the issue, he launched into a rant about my tint being "illegal" and claimed they wouldn't pay for it. He dismissed everything and said, "It's denied." I explained that I live in Georgia, where my tint is legal. My current address and vehicle registration are in Georgia--Virginia laws don't apply to me. He argued about my address on their records and insinuated that it was my fault for returning to Virginia for an oil change. Then he said, "Nobody has authorization over me, so that was never told to you," implying that I'm lying about what Randall promised. To say the least, I'm furious. Luke Underwood and this company need to be held accountable

Quick service. Friendly people. The reviews of the past are no more. The mgmt and crew members…read morehave changed and it's great place to come get your vehicle serviced!

THE ABSOLUTE BESTT!!!!! Please trust me, you come here sad about your car's condition, you LEAVE…read morecrying TEARS of JOY because he literally brought ya car back to LIFE. Im forever indebted!

From the owner: The Engine Block distinguishes itself from other auto repair shops through its unwavering…read morecommitment to honest and transparent business practices. We prioritize building trust with our customers by providing clear communication, detailed service explanations, and fair, upfront pricing. Our goal is to ensure that customers are fully informed and comfortable with every decision regarding their vehicle throughout the repair process. Founded and operated by a seasoned mechanic with over 20 years of experience in the Danville automotive scene and a lifelong passion for cars, we are not just mechanics; we are car enthusiasts dedicated to delivering top-notch service. Our services encompass a comprehensive range, covering basic maintenance to complex engine work for all vehicle makes and models. We uphold our values of honesty and transparency, guaranteeing straightforward advice and no hidden fees. At The Engine Block, you are not merely a customer; you are part of our community. We take the time to understand your needs and treat your vehicle with the utmost care. Choose The Engine Block for an auto repair experience that combines deep local roots with an unwavering commitment to honesty, transparency, and unmatched automotive expertise. Your vehicle deserves the best, and at The Engine Block, that's exactly what you'll get.

We waited two and a half hrs for a TIRE PLUG. It was in service for over an hour not including…read morewaiting for it to be serviced. Something tht should've taken twenty mins took over an hr. Also missing cash from our glove box. DO NOT GO HERE!!!!

Deciding how many stars to give on this updated review was tough…read more Let me start with the people at this location: They are AWESOME. My 2 star deduction is because of the company's "We don't care about the customer" process with their website. Let me explain. I needed to get new tires before a Saturday trip. On Wednesday I went to the Mr. Tire website, selected this location, and chose the tires I needed (Continental ExtremeContact DWS06 Plus). It didn't let me pay for them, but I was able to make an appointment for 8am Friday. My wife and I scheduled a full day of errands in preparation for having the car ready by 10am. On Friday morning, I was at the shop at 8am for my appointment. Austin greeted me with a smile and warm hello. I let him know who I was, and he confirmed my info. Then the news... He would need to order my tires... WHAT?!?! That is when Austin informed me of how the website works. Even though the website knew the tires I wanted and let me make the appointment, the company does not differentiate if tires are in stock or not. He apologized profusely about how the website works. He said he could get the tires that same day by 2pm. However, that meant our entire day of running errands with shot. Our day now consisted of making sure we would be back here in the middle of the afternoon instead of in another town where we needed to be. I can not fathom how the company carries so little about their customers. They should have had the tires in stock at my appointment time or informed me that the tires would only be there at a certain time after I showed up to confirm that I really wanted them. Regardless, the company had no intention of actually keeping the appointment and let me make. As promised, austin had the tires there at 2pm and they were on quickly. They put my car on the alignment machine, but it wasn't needed, so they didn't charge for an alignment. I love and appreciate that honesty. I have mixed feelings about returning because of the terrible company policies. Austin and the other employees were great. But Mr. Tire as a company sucks.

This is our second time to get our tires here. We received good service the first time…read more The second time is what this review's all about. We needed tires so my husband went on their website, wrote down the tires we need and was given an appointment day and time which was 2 days later. It was a weekday so he decided to take the day off. When he went at his allocated time, he was told they don't have the tires. Imagine his dismay! He was there at 8 am and they didn't have the tires. He was told they'll order them. My husband said he needed them that day because we were going on a trip the next day. They told him and as soon as they have them they'll give him a call, which was predicted around 2 pm. They were apologetic. As promised he had a call from them around 2 pm and I went back with him. They took care of us as soon as we got there. The price is reasonable and they do a great job. My only complaint is the company policy that if it's special order tires, you have to be physically in their location to order the tires first and then go back once they have them. It just seem redundant and time consuming for me. And they don't tell you this on the website. I have to mention that we're 30 minutes away from them. Will we go back? Yes, because the staff are great and the price's reasonable. But we know to order the tires in advance.

We stopped at the Danville AAMCO at the beginning of a long trip. We needed to make it to Orlando…read moreat the end of the day. They went above and beyond testing out our transmission, We had an engine light come on and had smelled a burning odor and we where pulling a heavy load. They said that the light code was for a air intake sensor. They explained everything very well, how we should drive the rest of the way to help our transmission. They got us back on the road in an hour or two. They said "your transmission is fine, don't let anyone take advantage of you on the way there. If your engine gets hot, pull over and let it cool down." We have since had our regular mechanic check it out again and they were right. Our transmission is fine. I am so happy when I find an honest mechanic!

From the owner: People who know go to AAMCO!…read more We are the experts in transmission repair and complete car care - clutches, brakes, factory scheduled maintenance, electrical, check engine lights, radiators, overheating problems, a/c and more.

We were traveling through Danville and had the check engine light turn on. We got there first thing…read moreon A Saturday morning and they quickly diagnosed the problem, explained what it was, consulted us that it was something that could wait to be addressed when we got home, or offered to fix it on the spot but estimated it would take 6-8 hours. We decided to wait to fix until we got home and made it without any trouble. Our local mechanic confirmed the same diagnosis. Since they didn't fix anything, they even discounted the diagnosis/advisory fee! Fantastic experience from William Gauldin here - thank you!!

I came here for car inspection check. The stuff was very friendly and responsive. They did it in a…read morevery short period of time. I highly recommend it.

I had rear break pads put on. Very professional and honest place to take your vehicle. They have…read moregained a new customer.

The service was fast and the team is very friendly and knowledgeable. II've gotten two vehicles…read moreinspected by them.

say this reluctantly but: very horrible service recently…read more I brought in my car in to get assessed for a broken handle, they took the door apart w/o even asking my permission to 'assess' it. and if I didn't go with them then its $240+ to reassemble said door. blunder #1. also they originally had quoted $260 and it jumped to $460 on top of which. congradz you already lost yourselves a loyal customer. the professional thing here to do in this situation is ASK the customer to proceed. this misquote is bc one of their mechanics doesn't know what the hell they're even doing. pricing quotes fluctuates at any given moment. thanks for curing me of ever having considered using you guys in the past. hard lessons learned. if you're reading this try Sturdivant's auto in Chapel Hill instead. they're professional + will try to actually save you time + $$. don't use these guys if you have anything slightly serious unless you've got lots of money to burn.

Saved me over $1,000 from quotes at other repair shops. Very efficient, helpful and friendly…read more Highly recommend!