1. State-Wide Protective Agency

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State-Wide Protective Agency

3.0 (4 reviews)
Open • Open 24 hours

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Ask the Community - State-Wide Protective Agency

Vivint

Vivint

(21 reviews)

Warehouse District, North Loop

I've been a customer for going on two years now, and have been very satisfied with the service…read more While we never had a true "emergency", we've had several false alarms (kids pushed the emergency button, opened doors when the lock was set, etc), which were just as good tests of the system as the real thing. One time the alert went off when weren't home, one of my back doors wasn't properly closed and it opened when we were out. Naturally, the alarm went off; within a few minutes their agents were calling me to let me know the alarm had gone off and, via their built-in microphone, were not able to determine if there was anybody home and if we would like to have them send the police over. Another time we opened the door and the police was already there! Without our knowledge, my toddler had pushed the panic button on the keychain FOB, which initiated an audio recording of the premises and called the police over. It was not a true emergency, but it was comforting to know that, if we ever have one, the thing actually does work. Don't let the bad reviewers turn you off! I'm not being paid by vivint, I'm just a very happy customer.

Same awful customer service. if you call for troubleshooting or help on your system, all they wanna…read moredo is sell you an upgrade. I even pay nine dollars extra a month and you have to beg them to come out and look at your equipment and they usually won't do not use this company.

State-Wide Protective Agency - security - Updated October 2026

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