We had an issue with some outlets in our kitchen. They were forward with pricing and very…read moreprofessional. We lucked out and were able to get our appointment moved up dues to some cancellations. The electrician on site was very thorough, provided us with detailed explanations and pricing was fair for the services offered. We'll certainly consider this business should we have an electrical issue again.

I went with Edison because of the good reviews. Joe was fine--the work was quality, I'm sure, and…read morehe was both friendly and thorough. There was no up front quote prior to the service fee being charged, and while I expected I might pay a premium, it would up being over 50% more than another quote I got. I would consider the company itself to be opportunistic and somewhat manipulative. The service fee does not roll into the project itself as it would at a mechanic, but does make you feel committed to them. That fee includes a whole house eval, which was then used to try to sell me every kind of upgrade possible. Since I paid the fee, I used the opportunity to ask about some electrical codes for things I'm considering doing myself, and there was no hesitation to price it out for me in case I wanted the work done. When it came time to present the potential options, they were presented as financing options--definitely a sales tactic to get me to commit to spending on these extras projects, which would have been triple the cost of the one thing I called them for. My idea of a good contractor is one that presents options with honesty and warns me when something is a problem, and this was opportunistic. I'd look elsewhere.

I've been a customer for more years than I can remember and I like patronizing local businesses…read more But it's time to find a shop that's more attentive and follows through with their service calls.

These people are the best. Professional service and have always met my schedule. I know they work…read morehard and there always friendly. I highly recommend you check them out. You won't be disappointed. Sincerely, Jim Braun

Had a great experience with them. Tech was very friendly and helpful, and very punctual. Had good…read moreknowledge of the material. Scheduling was a smooth and easy. Well worth the time and money. I will definitely reach out to them first next time.

I phoned them with a doorknob replacement issue. They sent out a locksmith a few days later (I'd…read morephoned on a Friday). Craig was very knowledgeable, efficient, and friendly! He showed me what I did incorrectly (in a nice way) and fixed the issues. I've used them in the past and would definitely call them again. They were very reasonably priced, too.