Not sure how to reply but Mike, this IS your work. I'll be sure to dig up my receipt tomorrow so…read morethat everyone can see you also lie. I'm sure Cale (our builder) will love to hear how you boast a lifetime warranty but then deny your own work after the fact. I won't get into the nitty gritty but this guy lied about what our pricing included then told us at the end the price wasn't for the backsplash in our kitchen as well and he wanted additional money for it (new construction build). He didn't finish the job, we were left with the inner lip of our shower having no seal above the tile. The gap was big enough I could fit my fingers into it. Then he asked the painter to do caulk the lines by the ceiling which was his job. 4 months after we move in, our tile is cracked. Gee wonder why, would have nothing to do with the gaping hole you left in the seal, would it?

Didn't return my calls over the course of two business days. Will pursue other contractors.read more

I have been buying carpets here since 1987. I have continued to stay here because they give a…read moredecent bang for the buck and have always done quality installation. They are not the cheapest but they are not nearly the most expensive. They have always been helpful and have given a good quality product at a fair & equatable price. Robert Nickerson Sandown NH

We have had two flooring projects done by Rugs, Rolls & More this year - our kitchen and a…read morebathroom. Both turned out great! Very pleased with all aspects of our experience including the resolution of a hiccup (which means a lot). We have more floors to cover and will certainly be going back.

Our rug is absolutely beautiful!!! I am so pleased with the…read moreease our communications over these past months, the cleaning, deliveries, and the work to resize. Those bound edges are incredible (and I know how to use a needle and thread). Many, many thanks for all you've done to revive what was a tired, old rug. I love it, once again. Thank you so very much. When I hear of anyone searching for a new rug or helping with an old one, I will definitely send them your way.

Awesome local business! Jessica was very helpful in assisting us in ordering our rugs. The delivery…read moreand setup went very smooth. We will definitely be using PRG again and highly recommended anyone to do so too!

What a letdown. I called a few days ago and spoke to a man about repairing tile in my bathroom…read moreand he said to come by and make an appointment. I went today and two women told me they could not do that because they do not do demolition. Who demolishes a bathroom?? When they ripped out my old kitchen floor and bathroom floor years ago, they did not consider that "demolition." Look elsewhere!

Could not be happier with our recent experience with Messinas. From the sales people, to the guy…read morewho came to measure, to the installers .... completely polite, professional and hardworking. This is our 3rd time we have used Messinas and we are totally happy with the results. This time - we replaced the carpet in our Master Bedroom and the stairs. Perfect job done and reasonably priced. WOULD TOTALLY RECOMMEND THEM!!!

Fantastic experience from showroom through installation. Great selection of flooring and Linda and…read moreher team are extremely knowledgeable, welcoming and helpful. The installation team was professional and efficient. I am extremely pleased and absolutely love my new flooring. I also love that National Carpet & Flooring is a local businesses, not a big box store--and it shows in the personal attention and care you will receive.

National Carpet just took care of our church office in Burlington. They did a fantastic job, great…read moreservice, and excellent installation - taking care of complicated details like a cement floor upstairs. Yep, that's weird. Thank you for helping us so well and for your prompt response in the process.

James and Justin did a great job- sanded and refinished 3 rooms- the end result is beautiful…read more Thank you Christine

We're in the process of having a kitchen and bathroom floor done by Ed's. The first day the…read moreinstaller showed up with only part of the materials. He installed the kitchen flooring into the bathroom. When he realized mistake, he took it up. He was done by late morning. He had some of the kitchen floor but not enough to do the whole kitchen. He didn't have any of the material to do the bathroom floor. So he left for the day. He wasn't sure of all the material had come into the storehouse or not Since it was only half a day at the house, I would have expected him to go back to the store to see if the material was in the storehouse . Maybe even return to get some of the flooring done on Friday. We had the plumber come in that morning to removed the toilet , they were scheduled to return in the afternoon to reinstall the toilet.We had to call and cancel him and tentatively reschedule him for Monday. Since it was a Friday, we had all of our kitchen and bathroom closet items stored in our living room for the weekend. Sunday, the installer did show up and correctly put in the bathroom floor and started the kitchen floor. Our bathroom floor is the vinyl that looks like stone and it's a grey tone. They installed a bright white molding around the flooring. It clashes and looks awful. The strip they put between the bathroom and the hallway door matches perfectly . When we requested the white molding be taken out and replaced some that matched the floor like the color of the strip in the doorway. We were told they would look around around and see if they had anything in the warehouse, I am sure that they're not going to find anything just hanging around the warehouse. If they don't have anything, they would have try to find something matching, and it would cost us extra. When we hired them to install the floor we assumed that it would be done with matching materials. Now we're being told we have to pay extra. Since we did not get a discount on the floor or a sale or anything else, I don't feel we should have to pay another cent to have the floor install correctly with matching materials . That's a discussion. we have to have later today with the manager. It's noon time Monday and they may have to come back another day to finish the floor. We told them we needed it done before Tuesday because we were having company on Tuesday. We assumed most of the work would have been done on Friday and just finishing touches on Monday. I won't know until I get home from work if they've completed the installation. I wished I had read some of the reviews , which had several negative comments about the installation. Of flooring they did. Overall, I'm just not pleased with the service , the installation or the communication I'll have to wait to see how this gets resolved but I would never recommend them or have them again.

My recent experiences with the paint department have been mediocre at best. They are extremely slow…read moreand obviously under staffed. I recently called-in my paint order and still had to wait 45 minutes at the counter to get service on a Friday , just to pick up my paint. To add insult to injury, I spoke up in frustration as a number of people came in after me and were served while I was still waiting. I was basically okay to wait until this happened. My suggestion is for you folks to is use a ticketing system similar to what grocery store deli's use. it's extremely simple...or, the paint department counter person could simply ask "who is next?" Leaving your customer to self-manage when they get service is always bad business.

Neither Nashua Wallpaper & Paint, their distributor or the manufacturer of the flooring product…read morewish to take responsibility for the floors installed in our new construction home that were clearly not milled in any quality fashion. They also were not installed per manufacturer guidelines in regard to climate control. Yet, somehow what we have is 'normal' though it isn't. We specifically asked when selecting our flooring product what quality we could expect from the manufacturer and if it was worth it to spend more on a more boutique manufacturer but were assured by NWP that the manufacturer was fine and they had no quality issues. Of course, since we constantly felt like we were a burden to the associate helping us at the time maybe they just didn't feel like dealing with us and instead wanted to rush us out. Either way, run far and run fast.

(for the record, I'm a different "JB" than the prior posting)…read more Can't say enough about the prompt, timely and affordable service provided by Dave Temple. We had both carpet and grout cleaned and he did a terrific job. Dave provides a service the way it should be provided, the old fashion, conscientious and friendly way . Dave is that gem that you occasionally discover and will hang onto for years to come.

The absolute best! Carpets came out looking like new very reliable and professional highly…read morerecommend