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    Rebecca's Flooring Design

    4.7 (3 reviews)
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    Deans Carpet One Floor & Home

    Deans Carpet One Floor & Home

    (2 reviews)

    The showroom staff were patient, friendly and helpful. The carpet installers scraped up the walls,…read moreleft visible seams and left out a section of carpet padding.

    Note that the address on Yelp is incorrect as of the date of this review. They moved to 895 Hanover…read moreSt, Manchester, NH 03104. This is my second experience with Dean's Carpet One in Manchester and I'll likely come back in the future when I replace the 2 other rooms in my house. They have a large selection of carpeting with experienced salespeople who can assist in selection by assessing your needs. I originally went in to look at hardwood (which they also sell) but my budget took me to carpet and I couldn't be happier with our selection. The pricing is reasonable, they have a wide range of pricing options, and they often have 12 month (or higher) financing available through a 0% credit card promotion. A recent promotion for 18 month financing prompted me to jump at my second room. The installers have been excellent in both circumstances. Very friendly, courteous and professional. They represent the company positively, performed the install with great care, and cleaned everything VERY well. They made sure I was satisfied before leaving. I feel that a company can be reasonably judged on how they handle conflict and I feel that Dean's does the right thing for their customers from my recent experience. I got an e-mail and mailer about a memorial day sale so drove an hour to get there and they were closed on the days of the sale. When I called after, Russell informed me of a miscommunication from corporate (they didn't know the sale was being advertised) and honored the pricing and financing rate for me. I knew what I wanted so did the entire balance of the transaction over the phone.

    Ed's Floor & Home - New showroom

    Ed's Floor & Home

    (21 reviews)

    James and Justin did a great job- sanded and refinished 3 rooms- the end result is beautiful…read more Thank you Christine

    We're in the process of having a kitchen and bathroom floor done by Ed's. The first day the…read moreinstaller showed up with only part of the materials. He installed the kitchen flooring into the bathroom. When he realized mistake, he took it up. He was done by late morning. He had some of the kitchen floor but not enough to do the whole kitchen. He didn't have any of the material to do the bathroom floor. So he left for the day. He wasn't sure of all the material had come into the storehouse or not Since it was only half a day at the house, I would have expected him to go back to the store to see if the material was in the storehouse . Maybe even return to get some of the flooring done on Friday. We had the plumber come in that morning to removed the toilet , they were scheduled to return in the afternoon to reinstall the toilet.We had to call and cancel him and tentatively reschedule him for Monday. Since it was a Friday, we had all of our kitchen and bathroom closet items stored in our living room for the weekend. Sunday, the installer did show up and correctly put in the bathroom floor and started the kitchen floor. Our bathroom floor is the vinyl that looks like stone and it's a grey tone. They installed a bright white molding around the flooring. It clashes and looks awful. The strip they put between the bathroom and the hallway door matches perfectly . When we requested the white molding be taken out and replaced some that matched the floor like the color of the strip in the doorway. We were told they would look around around and see if they had anything in the warehouse, I am sure that they're not going to find anything just hanging around the warehouse. If they don't have anything, they would have try to find something matching, and it would cost us extra. When we hired them to install the floor we assumed that it would be done with matching materials. Now we're being told we have to pay extra. Since we did not get a discount on the floor or a sale or anything else, I don't feel we should have to pay another cent to have the floor install correctly with matching materials . That's a discussion. we have to have later today with the manager. It's noon time Monday and they may have to come back another day to finish the floor. We told them we needed it done before Tuesday because we were having company on Tuesday. We assumed most of the work would have been done on Friday and just finishing touches on Monday. I won't know until I get home from work if they've completed the installation. I wished I had read some of the reviews , which had several negative comments about the installation. Of flooring they did. Overall, I'm just not pleased with the service , the installation or the communication I'll have to wait to see how this gets resolved but I would never recommend them or have them again.

    Rebecca's Flooring Design - carpeting - Updated May 2026

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