So I contracted with these guys for a one year contract to include two six month tune ups. When…read morethey came for the first visit, the guys were great. But now, WHAT THE HELL, they close up shop without contacting their clients! I believe we have a breach in contract here, as my next visit is scheduled for this month and these guys have ghosted. If the owner, O. Prieto is reading this, you need to contact your clients ASAP!

I can NOT say enough for this company. We are new to El Paso, so we have been looking for quality…read morehome services. Our A/C units are showing their age and have needed multiple repairs in the year that we have been here. Other companies are frequently late, or do not show at all. Sometimes when they do show they send people who have no idea what they are doing. That is not the case with this company. We have had Oscar take care of our A/C twice already, and both times he is on time, efficient, and he educates us on why the unit is giving us trouble. He is absolutely fantastic, and it makes me feel confident to have someone trustworthy who I can call when there is a problem. THIS is the company that we will be going to for our a/c needs.

Beware of this Company and their Deceptive Business Practices…read more I purchased two AC Units from this company 11 years ago including a very expensive Service Contract, for which they never provided services. I recently call them to requests an estimate to fix one of my failing AC units. They charge me $120.00 to come out on Friday afternoon to do the estimate. After approximately 10 minutes, The tech came back to tell me that he "believes that the condenser coil was leaking or faulty" and that the coil was very expensive, that he needed to check for parts and pricing in order for a repair quote to be generated, and that the main office would do that". He said that "the office will give me the estimate for replacement parts or a new ac unit"; on Monday I call the office and the lady that answered the phone said she cannot give an estimate because the manufacturer does not makes the part anymore. But she knew that before the tech came out, because the first thing the tech said was exactly that, I don't believe they make that part anymore" The tech then offer to give me a quote for a new AC unit. But when I called the office, she refused to listen to my request. I search the web and the part shows to be available by different vendors. Nonetheless, I would have chosen to buy two New Units to replace my old ones. But they decided that taking $120 for nothing was more profitable than keeping a customer for a lifetime. I will not recommend this Company to Anyone. Their Customer Service is non existent and once they get your money, you will be out of luck.

I called on Friday so they can service my air conditioner because it was not working they said they…read morewould come afther 1 pm still waiting at 4 pm so I called they. said they would come no matter what that they would have to complete all their orders, it's Saturday morning and no one showed up. If they could not make it they should of told me so I could of look for some other company. I called One Way Heating and Cooling they said they would show up between 11 and 1 pm thank God this heat is a killer especially with little ones running around. I do not recommend The Home system they are unreliable and liars.

Tech was polite. Tools me what he was going to do and went about his job professionally,…read moreefficiently and politely. When he finished he reviewed what he did and found and answered all my questions before I asked them!

The AC technican Ricardo Avila did an excellent job of thoroughly checking and preparing my AC…read moresystem for the summer. He was both professional and thorough in examining the AC system indoors, outdoors, and measuring it's cooling capacity in my home. I am highly satisified with the AC company and would recommend them to anyone in need of valued service and professionalism. Mr. Avila also answered all my questions concerning the Nest settings and its uses in mointoring my home.

Our AC system was installed by 4tech during our new build just under four years ago, and we have…read morehad nothing but ongoing issues since day one. Despite being a brand-new home with brand-new units, both systems have repeatedly stopped working--one due to a motor failure, and later the other for the same issue. No repair they have performed has lasted more than six months. In the beginning, these failures were covered, but now we are being billed $200 for yet another repair on equipment that has never functioned reliably for a full year. It is incredibly frustrating to have continuous problems with what should be high-quality, long-lasting systems in a new build. To make matters worse, their customer service has been unprofessional and inconsiderate. Just yesterday, they came at an unagreed-upon time. I even left work early to be home because they said they would return--yet they never showed. There was no communication, no respect for my time, and absolutely no accountability. Overall, they have been unwilling to acknowledge or correct the repeated quality issues with the units they installed. After four years of unreliable AC, repeated breakdowns, and poor customer service, I cannot recommend them.

We contracted 4 Tech for a new installation just last week May 10, 2023. They had been servicing…read moremy other AC unit (the one replaced) for the past 4 years. Although my AC unit was 12 years old, I was always, always happy and satisfied with their service. So when it came time to replace the old unit, I never hesitated in having them do the work. Javier, one of their best techs, with much patience, explained our options and going with a quick repair would have cost a lot more down the road and still would have required a new installation. They quickly assessed the situation and what was needed that day and completely installed the following day. The two installers, Sergio and Yager were incredibly fast, careful, and efficient. They did a beautiful job insulating the duct from the unit to my house, seal-coated everything, and left the work area clean. On top of all their work, they didn't mind the variety of questions we asked. Nope not at all, both gentleman were patient, respectful, and thorough about answering our questions. The owner, Kike (Enrique) was just as professional and courteous throughout the project. Listen, I am not an employee or paid for giving this review. I stand by my experience with 4 Tech A/C Services, they are good people with a wealth of knowledge in the HVAC industry. You can't go wrong with them! I forgot to mention the office staff. The ladies in the office were incredibly nice from Karen, Kike's wife, and I am sorry, I didn't catch the third lady's name. I really appreciated their help and efficiency. Thank you ladies and Forgive me for leaving you out.

Our AC unit needed repairs and needed to re route our drainage line on the roof. I contacted them…read morethrough Yelp and they responded right away, first digitally and then they called me. I informed him of my needs and he showed up the same day. Took a look at everything and gave me my estimate, which was very fair. This was Friday afternoon. Came back on Monday and had the job done within a couple of hours. Very polite and respectful. Kept everything nice and tidy. Strongly recommend this company, its local and from what I can tell, very reliable. Big shout out to RH heating and cooling. Definitely will be referring people to this company. Two thumbs up.