Jesus, the tech, did a good job diagnosing the issue. It was a fair fee for diagnostics. Not…read morepleased with their estimate to fix/repair the unit.

Great service! Ricardo was on time and very helpful! He went above and beyond helping me! Recommend…read morethis company very much and was pleased with the service provided!

Customer service, set up an appointment with them last week to get my HVAC service done, today I…read morewas scheduled. I had to call them multiple times then the receptionist hit up the technician, only to tell me that the tech would be another hour and some change to get to my home, this was after I already waited for an hour and a half. Seems like a glorified lemonade stand to me, they obviously don't track the technicians if they did I would have received some notification that my day would be wasted, book with them if you have a spare day or two to wait around. There are plenty other better contractors to hit up, in my opinion so back to the search for a company that respects my time. A little helpful business advice the techs set a timer and when they bust that time they relay that to the office, which in turn triggers a call to scheduled customers that you will be waiting additional hours, and when this happens you say sorry for the inconvenience how about we make it up to you. RESCHEDULING IS NOT A CONSTELLATION PRIZE. How about you knock 10% off of the bill since I lost wages today but nothing so buyer beware.

I was referred to Scott to devise a cooling solution for my garage. I have workout equipment in…read morethat location, and sometimes I hang out there with my dogs, but during extreme weather it has become unusable. They made an appointment which they kept, the actual owner came out promptly, assessed my situation and listened to what I wanted to accomplish and proposed a solution. The next week they arrived and installed the mini-split solution they suggested, complete with the electrical adaptation, exactly according to the specifications agreed upon. This was a few months ago, and now that I have a foster dog in a crate in that same garage, it occurred to me that the confidence we have in letting her stay there when we are gone, is because of the quality of the installation and how well everything works. I'm really grateful for the very professional demeanor and quality service that was provided, really enjoy being able do things in that space without overheating, and I highly recommend this company for their professionalism and quality of service, especially if you need someone to make and assessment and present you with solutions for your unique situation.

I had a frustrating experience after multiple visits for an evaporative cooler that was tripping a…read morebreaker. The technician came out more than once, but the problem was never properly diagnosed. What concerns me most is that a visibly improper wiring connection (taped and not professionally installed) was missed during these 2 visits, even though it appears to be a likely cause of the issue. Instead, I was quoted for a broader repair that included replacing additional components such as wiring and a thermostat, without first isolating and confirming the root cause. The process stretched out over time, including a canceled appointment, and ultimately the job was not completed by Kelly Rush. His choice. He didn't charge me, but what a waste of time. While this approach may work for customers who prefer a full replacement of a thermostat plus exterior wiring (without pinpointing the main issue first). It was not a good fit for my situation, where I was looking for a more narrowed step-by-step diagnostic process. He quoted me 425.00 for a thermostat and exterior rewire. I did not get the choice to make sure my thermostat was even faulty. For context, I was open to upgrading the thermostat, but my primary goal was to correct what appeared to be a previous installer's improper wiring on the exterior of a new Mastercool 6410 unit. I would recommend making sure a thorough inspection and clear diagnosis are done upfront before moving forward with repairs. Photos of the wiring condition were also provided after the initial visits, which further highlighted the concern.

My evap cooler finally died during a 100° day, shopped around with many companies from 'converting…read moreto RA' to 'replacing' my perfectly adequate evap cooler. What I liked about Rush Maintenance is that evaps are his specialty. Kelly (owner) immediately gave me an estimate, and soon thereafter quoted me a fair price. I was scheduled for 3rd day 8AM. He arrived promptly, replaced entire system, cleaned-up, & left before noon. My home even got cold that night--loved it! I asked him if my long-time heating unit needed replacement, he checked it, said no & explained why, I appreciate the honesty. No problems, very satisfied. I recommend Rush as he will get my repeat business. A plus: He speaks Spanish.

If you want a friend in your HVAC guy this is it. If you want your ac repaired, call elsewhere. 5…read moreyears ago he talked me into putting a new 5 ton TRANE unit on the roof. Loved it worked wonderfully for five years. Quit working a couple of weeks ago. was well over 100 then. He installed it figured we were good for him to repair it UH NOT! He is in a major fight with Trane co. so he won't deal with them. So he orders a new compressor from some flim flam company. Trane had 6 in stock. Now you should know this is still under warranty. The other company can't have the compressor for a week. They wanted $950 for the compressor+ freight. Needless to say this didn't end well. Ended up hiring another company to finish it correctly. In his defense he did return the compressor Money. But we paid twice to get this resolved.

Great Service, decent price. Needed AC repair on a 15yo tempstar that was blowing hot air. Called a…read morecouple of places and quotes started high or wanted to sell me a new AC unit I did not need. Mr. Bruce returned my call promptly with upfront labor cost and 410A price per lb. Sent David, who was very knowledgeable and provided options. Great work. Best choice I made out over 200 AC repair companys. Thank you, Guillermo C. Retired Army, Mesquite Hills.

So I contracted with these guys for a one year contract to include two six month tune ups. When…read morethey came for the first visit, the guys were great. But now, WHAT THE HELL, they close up shop without contacting their clients! I believe we have a breach in contract here, as my next visit is scheduled for this month and these guys have ghosted. If the owner, O. Prieto is reading this, you need to contact your clients ASAP!

I can NOT say enough for this company. We are new to El Paso, so we have been looking for quality…read morehome services. Our A/C units are showing their age and have needed multiple repairs in the year that we have been here. Other companies are frequently late, or do not show at all. Sometimes when they do show they send people who have no idea what they are doing. That is not the case with this company. We have had Oscar take care of our A/C twice already, and both times he is on time, efficient, and he educates us on why the unit is giving us trouble. He is absolutely fantastic, and it makes me feel confident to have someone trustworthy who I can call when there is a problem. THIS is the company that we will be going to for our a/c needs.

We had a long list of repairs after a home inspection that Reliable had no problem handling. At…read morefirst call we committed to a date and time - they were there early. The technician was very courteous and undoubtedly knew what he was talking about. He checked our inspection list over and went right to work. Very high quality workmanship as he worked effortlessly until he was done. Very energetic young man with a good work ethic. This is what I would expect from any plumbing company.

Called them out to repair a DRIPPING FAUCET. Simple job. Faucet isn't very old but tries to sell…read moreme a new one BEFORE HE EVEN LOOKED AT IT and Said I need to REPLACE the whole thing. Told him just to fix this. Then tells me something about water pressure totally unrelated. Lasts time they came to repair a toilet pressure was never an issue. I told him to just repair the washer on the faucet. Wanted me to sign some kind of paper for no warranty. I told him this was getting annoying and he gathered his tools and walked ot. All I wanted was a washer replaced on a faucet. DO NOT CALL THESE GUYS.

I had my AC upgraded and had my ductwork replaced. Diaz Services did a phenomenal job! My home is…read moremuch cooler, my electric bill is lower and the whole installation was beautifully done. I heartily recommend Diaz Services for your cooling needs!

Our AC unit was leaking lots of water. I called in First American Home Warranty. They scheduled…read morewith Diaz Services. Diaz came out, and looked at the unit for 3 minutes. I was standing right there, and timed it. The technician said the warranty would not cover the service. The fee is always $75.00. He went on to tell me that if he wanted me to fix it they could easily be do it, BUT it would cost 75.00 plus $250.00. I called a competitor, explaining to him what was happening, and he told me that that was RIDICULOUS! I agreed. At that point, I had no choice but to give him the $75.00 for absolutely nothing! I asked him to leave my house. Talk about milking it! The technician failed to access the problem properly, and he knew very well that in El Paso with our hell-hot temperatures, we are hostages! We have no choice but to pay! Well, too bad! I was not going to pay it! I made an appointment with another company, and I know it is not going to cost that much! I do not recommend this business whatsoever! UPDATE: We hired a REPUTABLE company to determine what's wrong with the AC unit. Contrary to what Diaz is claiming, they were able to conclusively diagnose the problem without requiring us to pay the exorbitant amount for a "thorough cleaning" that Diaz kept demanding. The unit will need parts replaced, as it is very old, but it was not necessary to pay a large amount of money for "cleaning" in order to find that out, like Diaz was demanding. This company is just out to take your money. DO NOT HIRE THEM! Beware!

I had a hot water leak in the foundation. After American Leak Detector marked the leak and…read morediscussed it with me, I called Sharp Plumbing to redirect the water lines in the attic. Nick showed up and gave me an estimate that day. I felt it was a fair price and his crew showed up Monday morning. They knew what they were doing. Completed the job in one day. Left me house clean and free of any debris. Nick checked on them twice during the job. I was very pleased and so far so good - I have hot water and no leaks. I would definitely call them again.

They have been my plumbers for more years than I can remember. They cannot be beat as far as I'm…read moreconcerned. They do Swamp Coolers and heating also. I consider Ernie a friend and his brother also.