Come with me to one of the places I spend a LOT of time at... DENT Neurologic Institute in Amherst,…read moreNew York, right on Sheridan Drive. This is the DENT Tower, and if you're like me and have multiple doctors, multiple appointments, and approximately seventeen million reasons to be in a medical building... this place is basically my second home. Today I'm here for my yearly checkup with my neurologist. My doctor does my Botox injections and my trigger point injections, and actually, I'll be back here in just THREE DAYS for another appointment to get my Botox for migraines. Because apparently my head has decided it would like to be a full-time problem. ‍ One thing I really appreciate about DENT is that there are so many different services and specialists all in one building. I have doctors on multiple floors, so depending on the appointment, I'm basically riding the elevators like I work here. And yes, the building is wheelchair accessible, which is really important to me. Getting around a large medical building can be difficult enough without having to worry about whether you're actually going to be able to access the places you need to go. Now, I did bring my very important medical assistant with me today... Her name is Bambi. She is also apparently the Director of Atmospheric Changes. Because while I was trying to have a serious medical appointment... Bambi farted. Not a little toot. A FART. And the look on her face was basically, "I have no idea what you're talking about." Girl. I KNOW IT WAS YOU. So if you hear me laughing or see Bambi looking completely innocent in this video, just know there was an incident. Anyway, outside the building you'll see another part of my DENT experience, which is the Infusion Center. When my migraines won't go away and I need more aggressive treatment, I've been able to come here for migraine infusions. There are infusion services on two floors, so this is another really important part of my care. And I wanted to show this because DENT isn't just one doctor's office. It's a whole neurologic institute with different specialties and services throughout the building. And right here in between the infusion center and DENT, you'll also find a WellNow Urgent Care, which is convenient if you need urgent care while you're already in the area. So basically, this little stretch of Sheridan Drive has become one of my regular medical stops. Overall, I've had a lot of experience with DENT, and I really appreciate having access to neurologists and migraine treatment all in one place. If you're someone who deals with chronic migraines or other neurological issues, this is definitely a place you may want to look into. DENT Neurologic Institute is located at 3980 Sheridan Drive in Amherst. Full video is

As a patient of the headache clinic I have to say Rachel and Michelle are truly the best. Kind,…read morecaring and empathic but if you need anything not done by them you will not receive any help. I had a sleep study ordered in October and I was told someone would call me which they did in March. And that was after I left multiple messages asking to schedule. A new medication prescribed on March 25th that required prior was not done until a month later and that wasn't due to Anthem BCBS or my pharmacy not advising Dent of this but because the nurse forgot. If I hadn't asked the nurse about another medication for my migraines the auth would never have been done. When I called to schedule my MRI the first available was 5 weeks out. Due to my claustrophobia I always have sedation which has been done by the nurses at Dent. When I scheduled the imaging I was told to arrive 1/2 an hour early for the sedation. Imagine my surprise when I get there to be told the sedation was actually sent to my pharmacy something the woman scheduling nor the nurse at dent told me was being done. The receptionist was unable to reschedule it because "dent doesn't train front desk on scheduling just check in and to call back to reschedule". After all of this I called early this morning and left a message for Kristen one of the managers. Instead of calling me back she had Mary Grace do it because as Mary Grace said Kristen was too busy to talk to me. I understand now I am just a paycheck for the staff at dent. With a high deductible plan I get text messages and a phone call prior to any visit about the cost for "care" and to make sure I have money in hand. I know I'm just a number to Dent but I would have hoped that they see patients as actual people and not just as dollar signs

Working with Lynn was fantastic! Before working with Lynn, our son woke up every 1-2 hours at night…read moreand only napped when in a baby carrier or a bouncy seat. Lynn was respectful of our parenting style and explained clearly the reasoning and science behind the sleep schedule, so we felt confident in our plan. Within a few nights, our son was sleeping longer stretches (we selected to do 2 night feedings) and he was napping three times a day! Sleep training has been such a positive experience for our family. We're all happy to be sleeping more, and we're are excited to see our son get noticeably stronger and more confident during tummy time. Every family is different, but we recommend the 2-week package and we absolutely recommend Lynn, who was a supportive and positive coach. Thank you, Lynn and Good Night Sleep Site!

From the owner: Do you need help getting your infant or toddler to sleep? Feel free to reach out to me for a free…read more15 minute consultation to learn more about the services I offer. You can request a consultation by emailing me at lynn@goodnightsleepsite.com

Doctors and Nurses are fine. I's the customer service that sucks! No one EVER answers the phones…read more Parking lot is so full. It took me 5 laps around the lot only to find a spot at another business. People park illegally which impedes the flow of traffic. Mind you, I and many others go to the infusion center. Many of the patients there are using wheelchair, walkers, etc. And we have to walk from another business to get to Dent!!!!!! Time to switch!!!!

This place is an absolute nightmare!!!!! DO NOT go here for any type of treatment! I'm only giving…read moreone star because it's necessary to leave a review. I have been a patient at DENT for chronic migraine since 2022 and it had been nothing but chaos and poor communication. When I began treatment at Dent, I had been experiencing migraines for around five years. It took me six months to get an initial appointment, and from then on it has been nothing but disappointment. The first doctor I saw usually only gave me around 15 minutes of his time during appointments and would speak over me when I tried to address my concerns and explain my problems. Soon after that, when we started a treatment plan and things still weren't getting better, he suggested that I go for a weight loss consultation, saying it could affect my migraines. I know I'm not a neurologist, but I am smart enough to do some research. I know that my weight does not affect the migraines I experience. After that, I had requested a new doctor because I was simply appalled that this was offered to me. When I told them that I would like a new doctor, they said that they could do a transfer of care internally to a different doctor. All they needed to do was send a request. This took THREE MONTHS and required me calling multiple times to ask about it. When I finally saw a new doctor, he gave me about 5 minutes of his time, not listening to any of my concerns again, and just said that we will stay the course on the treatment that was not working for me. When I went to a Botox appointment, I absolutely broke down to the PA, telling her that nothing is working and no one is listening to me. She actually listened to my needs, and tried a switching some of my meds around, but now she will not respond to ANY of my portal messages. Today's situation was what really broke me. I recently found out I was pregnant and needed to be advised on what medication I can take during pregnancy (spoiler alert: only Tylenol ), and I had a terrible migraine so I wanted relief asap. Today I have called them a total of 6 times!!! I waited 30 minutes on hold and when I was the next person in line the phone hung up. Then I called back again to find I got pushed to the back of the queue and was number 11. Waited another 45mins for a call back to then wait 20 minutes more on hold to finally get a hold of nurse triage. When I finally tell them what's going on, all they can do is put in an urgent message to my DR asking for an infusion, which is fine. I then wait for FIVE HOURS to hear back and that all my dr provided was a list of safe medications I can take while pregnant, but no order for an infusion, so I asked the nurse to please ask for that and that things are getting worse. Then 2 hours after that they finally call me back saying she ordered an infusion for me, but I missed the call from the nurse BY ONE MINUTE because I was too busy vomiting from the pain. I attempt to call back and then I was told I was number 19 in the queue to just end up leaving a message and not talk to anyone!!!!! I started this whole process at 9:30am, it is now 4pm and I still haven't been called by the infusion place and now probably won't be able to get an infusion today because they don't know how to communicate with each other. All in all, DENT is taking advantage of their status of the "biggest neurological group in WNY" and treating patients TERRIBLY because they basically have no where else to go. DONT GO HERE NO MATTER

This has been my go-to place for CPAP supplies for the past 4 years. The staff is always friendly…read moreand helpful. They always have the supplies I need, in stock. They don't do high pressure up-selling but are happy to answer any questions I may have. When I bought my latest machine from them, the therapist was very knowledgeable about the products they offer. She had me try different masks until I found the one that fit comfortably. On this visit they reminded me that my insurance will pay for a new machine next year. Until they told me that, I had no idea how often I can replace my machine. I recommend Pro-2 but if you need to be fitted for a new mask or are buying a new machine, you should call them to schedule an appointment. I never have had a problem just walking in to buy supplies.

crew is rude, uncaring and service is horrific. I called to straighten out a problem and they were…read moreobstinate and couldn't have cared less about what they did wrong. Do not use this company. They do not care about how they offended you nor do they make any effort to correct what they did all the while loudly over speaking AT YOU as you try to explain. cancelled service and went elsewhere!!!!!!

, so when you called me the first time to schedule my follow up, I said I was not interested and…read moredecided to move in a different direction. My answer hasn't changed, so I don't understand why I was called again today. I didn't really appreciate the way my provider responded when I explained the reasons I couldn't take the suggestions they made regarding my care. Asking me if I know the difference between an adult and a child, then lecturing me on personal responsibility is COMPLETELY uncalled for and extremely disrespectful. I was 34 at the time of the initial offense. I don't tolerate that type of disrespect from my doctors. I'm not about to take it from a PA.

First, they will validate your parking if you park across the street. Awesome job…read more The front end staff here are pretty great. Always friendly, quick, and pretty knowledgeable. I came for a quick visit a few months ago and it was quick and fine. This time, I was referred by multiple people to see a specific doctor here, Dr. Rifkin. He was highly recommended by a few providers. The visit went well, very clear and helpful. The PA was very knowledgeable as well. And the whole process was very understanding of what issues I've had with my cpap supplier and mask. Definitely recommend.

I contacted the office twice via their website and received no reply. I then called the office. I…read moretold them which insurance carriers I had. They are an out of network provider with my insurance. I was informed of the initial consultation fee of $350.00. They also informed me that when I came in for my appointment that they would give me the forms for reimbursement for me to submit to my insurance company. I was told in most cases patients were reimbursed for a portion of the charges. When I arrived for my appointment, I inquired again about the forms I needed for reimbursement. I was told I would receive them after my appointment. While I was reading the several papers that needed to be signed, I came across the amount of $3400.00 for the mouthpiece I might possibly need. (A heads up so you are aware of the cost AHEAD of time!) After the "consultation" was completed, I asked about insurance coverage. Another individual came in to discuss insurance coverage. It was THEN, that I was told that my insurance would not cover any part of my initial consultation fee of $350.00 or the cost of the mouthpiece. Well, it didn't quite seem to be an upfront, informative way to let a patient know their ACTUAL insurance situation and I would be responsible for the entire cost. Beware!

Dr Goldberg has been my doctor for about a year and I couldn't be happier. When I had issues with…read moremy sleep apnea device not fitting he was committed to making sure it fit right with constant adjustments and he even offered to make a new device free of cost. Receptionist and all of the nurses are also great and very kind and considerate. Clean also. Great place!