We just had the blinds replaced in our Santa Monica rental, and the customer service overall was…read morefantastic. While there were a few minor delays along the way, Daniel Glaser from Glaser Property Management was ultimately very helpful in getting everything taken care of. He is always quick to respond whenever we have an issue at our place, which we really appreciate. His handyman, Dave, helped coordinate the next steps with Fred Mokhtari at Blinds R Us, who measured our windows. Fred went above and beyond, even coming out a second time just to re-verify two windows we were unsure about. Today, Francisco from Blinds R Us installed the blinds. He is a true professional--meticulous, experienced, and focused on perfection. He took extra care adjusting every piece until it was flawless. A great team effort, wonderful communication, and a fantastic final product. Thank you to everyone involved!

Extremely conscientious, thorough and communicative. None better. Professional bearing with…read moreintuitive insight maximizes property efficiencies and reduces costs.

I lived in a building that was managed by Blackstone and had a great experience with them. They…read morewere professional and responsive and easy to communicate with whenever something came up. If I had any maintenance requests they were always quick to help. Additionally the building I lived in was well cared for, living there felt easy and stress free. Overall I had a very positive living experience.

We hired Blackstone to manage our condo. They made the process simple and easy, and it was clear…read morethat they have tremendous experience in the property management space. The entire team is responsive to questions, and often will anticipate things before they happen. We were nervous about finding great reliable tenants, but Blackstone handled everything and so far our tenants have been fantastic. They are even willing to work with HOA partners.

If you're thinking about renting a property from MF property management, think again. They have no…read moreproblems sharing your personal information with anyone they choose, including your drivers license. Completely unprofessional Beware, your personal information is not safe.

MF Property is absolutely fantastic when it comes to maintenance requests. I was completely…read moreimpressed by Chloe, who showed me the apartment, and I was genuinely excited to begin my adult journey here. Fast forward, and the previously empty one-bedroom next to me was rented to four individuals who run a motorcycle mechanic shop out of the communal courtyard. You can imagine the noise. While management initially sympathized with my concerns, once they decided the issue was "too pesky," it became very difficult to see any meaningful action taken. Mike, specifically, has completely cut off communication and does not respond to video evidence of overcrowding, smoking, or excessive noise. That said, if your water bill happens to be a little high one month, you can be sure you'll get a call from Mike Frolich right away. Overall, it's a mixed bag. While the property itself is nice, living here feels like a gamble due to lax tenant vetting. As long as the rent clears on the 1st, management appears indifferent to who is actually occupying the unit. Overall, the lack of oversight gives the impression that serious violations may go unaddressed unless external authorities become involved. Just something to think about before signing a lease here. Good luck!

I had a great experience living at 732 S Mansfield Ave…read more Susan, the property manager, was always fast to respond and kind. She's a great property manager and easy to work with. It's a good community to live in, and the location is perfect near the LACMA. Maintenance is fast and never took more than 24 hours to be there.

In 2023 several hundred pounds of stucco, drywall and plaster collapsed on my car…read more In this year 2026, Chuck Eberly and his associates have not shown 1 ounce of human compassion or decency in this process. As a landlord myself, I used this experience as a great learning tool to make sure I carried the correct insurances, and that in the chance something like this happened to my tenant, we would show compassion. Anyway, Chuck couldn't admit fault, and here we are two years later and finally their insurance attorneys have reached out to settle the case. In addition to the collapse, the building has been riddled with overflowing sewage in the laundry room, and garage area. Yes, raw sewage in common areas. In addition to a building falling apart, raw sewage back up, there is also mold. In 2024 I brought this proliferating black mold to the attention of management. It took over a month to get someone to come and repair the wall, Sonia was on vacation, so too busy, totally not acceptable when dealing with mold, but ok sis, enjoy your vacay! Anyway.. the problem was remedied by a PAINTER, and no source leak correction was done. Well, after 2 years the problem has returned. I feel comfortable sharing my experience publicly after reading everyone else's reviews. Also because these photos attached are just a small taste of what evidence I have. I'm also not sure if they're aware of my Tik tok with close to 1Milloon views the night the collapse occurred. I'm sure my lawyer will text me to take this down, but if one person is prevented from renting from Alex Gamarnik, the Gamarnik 1997 Irrevocable trust, Raisa Gamarnik, or Chuck Eberly of the Eberly Co. I'll consider this case a success.

Melanie (owner) and Merry (administrative associate) are super responsive and great at responding…read moreto emails and texts. I didn't realize when I first signed on that Keybox is off-property management only (they don't personally meet with tenants or inspect the property themselves). I'm sure Melanie disclosed that initially but I overlooked it. Aside from my slight disappointment at not having an on-site manager, I was very pleased with how quickly and thoroughly Merry addressed maintenance issues, how accessible financial transactions were on their portal, and how professional they were in all our interactions. For those who don't require a manager involved in tenant face-to-face interactions, but looking for excellent, reliable service, I highly recommend Keybox.

I have been renting a house through Keybox Properties for the past year. I had such a good…read moreexperience with the team at Keybox! The agents were always friendly, yet very professional. Whenever I called or texted them they responded immediately. If I had an issue with the house they took care of it within a day. I was very impressed with them. If I ever decide to rent again or become a landlord myself, I will absolutely call Keybox. I can't recommend them highly enough!

I applied for a basic $1800 apartment with 820 credit, $10k monthly income as a software engineer,…read moreand 7 years of perfect rental history. I even sent full bank statements. They still came back asking for my actual tax returns and whether my son lives with me full-time, which is illegal according to the Federal Fair Housing Act, specifically 42 U.S.C. § 3604 (Section 804 of the Fair Housing Act) and will be reported for CalDRE and HUD with proofs. This company is what wrong with the housing market and what will cause the next house crisis, they are bullies. I'm 37 years old. In almost 20 years of renting in LA, I've never been asked for tax returns -- not even when I bought a property. This is ridiculous. Extremely rude, invasive, and discriminatory. They're clearly looking for any reason to reject people. Complete waste of time. Stay away.

Edited in light of the response:…read more Yes you "fixed" the water spots on my ceiling by sending over a dude with a spray bottle of bleach, and my broken drawer that's been "fixed" 4 times has a rusty nail sticking out the front that stabbed me last week. Meaning I now have to submit more work orders and schedule more appointments to fix the cheap lousy "repairs" your team does. It's not worth the trouble. I will be submitting my notice very soon and moving out. Can't wait to see how many things YOUR team has "fixed" yall try to take out of my security deposit.

We own a single-family home in the San Fernando Valley and originally tried renting and managing it…read moreourselves. With all of the city and state laws and regulations, we decided we wanted professionals who really knew what they were doing. We interviewed almost a dozen property management companies, and Derek and Jared Karpel at KIG Property Management stood out by far. Their legal background and knowledge of insurance and construction gave us a lot of confidence, and they are always available when we have a question or want to talk something through. What we appreciate most is the personal attention. They really care about our property, help us make smart decisions, and make sure our tenants are well taken care of. We feel very comfortable having KIG manage our home and would highly recommend them.

Derek and Jared have been managing my rentals for over 3 years now and I'm very happy with the…read moreservice. I'm an out-of-state investor, so it's imperative to have management that truly cares and looks after my units as an extension of me. It's rare to find property managers like these guys with all the value they provide. I haven't had one tenant headache since I started working with them. Everything (thank G-d) has been extremely smooth.

Jason Meneses at Crescent Canyon completely transformed my relationship with my neighbor…read more 2 years ago, when I couldn't get anyone to resolve the mounting trash problems between our West Hollywood buildings, I thought we had irreconcilable problems. I was ready to stop sharing my trash bin & install a locked gate to our shared driveway. All that changed when Jason Meneses got involved. He took responsibility, began sharing the cleanup, got the late trash bill paid & so much more. Jason responds to issues with courteous professionalism & can be counted on to follow up. He's an excellent communicator both verbally & in writing. Although we don't need to engage on issues often, he makes me feel like there's a partner on the other side the rare times I reach out. The tenants at that building say they love Crescent Canyon property management company as well. I'm grateful my neighbor hired this excellent property manager. As my needs grow I will consider them to manage my buildings as well.

above all the complaints on this review board the most vial and disgusting one i can list as a…read moretenant under this management property is that they do not care and have zero consideration towards kids with special needs who live on their properties if you are a property owner and have family with special needs before doing business with these people just note to consider that they would treat your tenants/family like bottom barrel trash this is not a review but yet a warning to others

I am lucky to have found Ian! I recently purchased a home and there a lot of things that need…read morework/improvement. Ian is reliable, resourceful, honest, and does great quality work. Estimates and invoices are clear so there are no surprises. He also leaves everything meet and tidy when he's done working for the day. I would recommend Ian for your projects without any hesitation. If he can do it, he will do it well... if it's not something he's comfortable doing, he'll let you know.

We hired Ian to assemble our sauna, and he absolutely exceeded all expectations. From the moment we…read morereached out, his communication was prompt, clear, and professional. The sauna was built perfectly. He was punctual, respectful of our space ... can't recommend him enough!