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    Services - Starklite Cycle

    Bike repair and maintenance

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    9 years ago

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    Gary S.

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    O'Reilly Auto Parts

    O'Reilly Auto Parts

    (23 reviews)

    Went to autozone in Perris to drop off oil and there customer service was rude today called o…read moreRiley's and they happily took my oil. Autozone lost a customer but O Riley gained a new one today. 5 stars for the Perris O Riley's

    This has been my O'Reilly's for years and I finally decided to write a review…read more For the most part it's your typical O'Reilly's. The people are great. Great service. Now for what made me write this review. I had brought in a part that I had under warranty. When I went in to go exchange it, the person attending me couldn't find the part under 2 3 different phone numbers and an account I have with them. I found that odd and ending up buying a whole new part and using the part I brought in for my core charge. I go in the next day and talk to someone new to ask about the warranty and they were able to find my part with the account that I had with them. I had asked if they were able to somehow refund the part I bought the day prior and they had said that they wouldn't be able to give me a solid answer and to talk to the store manager or assistant store manager. That wasn't a problem for me. I go in the next day and talked to the assistant store manager and they confirmed that they were able to do what I had asked and that they would give me a call. They just told me that it would take about 7 days as they needed to request the part back from the depot to do the swap. This was done on a Monday. On Thursday afternoon I receive a call from the assistant store manager stating that the part had came back from the depot and that the exchange was successful. They went ahead and refunded the part that I bought a couple days prior without me needing to be present. Great service from O'Reillys! Shout out to Jesus and the assistant store manager!

    Starklite Cycle - motorcycledealers - Updated May 2026

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