Cancel

    Open app

    Search

    Request an appointment

    You can now request an appointment from this business directly from Yelp

    Starface Photos

    You might also consider

    Recommended Reviews - Starface

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    7 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    Ask the Community - Starface

    You might also consider

    Verify this business for free

    People searched for Skin Care 371 times last month within 15 miles of this business.

    Verify this business

    Arizona Eye Institute & Cosmetic Laser Center - Interior of Arizona Eye Institute & Cosmetic Laser Center| Sun City West, AZ

    Arizona Eye Institute & Cosmetic Laser Center

    3.9(83 reviews)
    0.2 mi
    $$

    I am over the moon, and back pleased with Dr Justo,and his staff…read more I had waited 4 months for my consult ( as you can tell by the wait time he is an excellent doctor to be so busy to have months for a consult, but after my consult it is smooth sailing scheduling for procedures). It was worth the wait. I had also scheduled with 2 other doctors for second, and third opinions. The opinions turned out to be exactly what Dr Justo explained to me. I chose to schedule my surgery for Ptosis with Dr Justo. I had Ptosis surgery on both eyes. It was a very short procedure, and my healing was amazing. I am so excited with my results. When I say excited, I mean EXCITED. The staff thru the entire process exceeded my expectations 1000% ! Dr Justo is so calm, very knowledgeable, and will sit with you answering any questions you may have. You feel as if you made a new Friend , add in the staff, makes it plural Friends! I would send everyone to this office. I felt I was in good hands!

    I had an upper blepharoplasty performed by Dr. Justo about 4 months ago. Immediately after the…read moreprocedure, I could see that the incision above my left eyelid was visibly higher than the incision on my right eyelid, causing my left eyelid to appear larger than my right eyelid. At my one-week appointment, Dr. Justo's assistant, Mandi, removed my stitches. I was hoping to speak with Dr. Justo at that time to show him my concerns, such as the uneven incisions and the way my incisions were stitched up, which caused "lumpy, bumpy" scarring, as one his assistants called it. I asked Mandi if I had a follow up appointment with Dr. Justo, and she said "just if one is needed." After waiting for weeks for the swelling to go down (in hopes that with time, the incisions may line up more evenly, and that I would be able to see more of my right eyelid), I finally called Mandi to inquire about a follow up appointment to address my concerns. Mandi asked me to email her a picture, which I immediately did. She called me shortly thereafter stating that my left eyelid was definitely still swollen and to give the swelling at least 2 months before following up. After 2 months had passed and my eyelid incisions were still not even, and my left eyelid looked bigger than my right eyelid, I emailed another picture to Mandi who called me right away ready to schedule a second surgery. I let Mandi know that I first wanted to meet with Dr. Justo to discuss my concerns and to see what my options are before scheduling another surgery. She also let me know that I would have to pay a facility fee for the surgery. I told her that I shouldn't have to pay a fee for something that was not my fault. She then said there is always a facility fee, and then scheduled a follow up appointment with Dr. Justo. At my appointment with Dr. Justo, I first met with Dr. Justo's assistant who asked me what my concerns were. I asked her if she saw the picture that I sent, and she said probably, and again asked me what my concerns were. I showed her the uneven scarring, and then the lumps and bumps around the incisions, and stated that I wasn't sure if the stitches still needed to dissolve. She abruptly said, "They are not dissolvable stitches! Didn't you get the paper with instructions after your stitches were removed?" I told her no, and let her know that I was trying to determine whether the stitches were dissolvable as I could still feel them behind the bumps in my incisions. She told me that I should have been putting hydrocortisone on the lumps and bumps and to do so. She then took pictures of my eyes and then left the room. She returned to the room with Dr. Justo who handed me my before and after pictures, which included the picture she just took. Dr. Justo pulled himself right up to me closely on his stool and asked me what seemed to be the problem. I closed my eyes and started to explain that the incision on my left eyelid was higher than on my right eyelid, and I was abruptly cut off with him stating that he "respectfully disagrees". I again started trying to explain to him what I was seeing, and was cut off again with him again stating that he "respectfully disagrees". He then showed me the pictures and said that my eyes looked vibrant and that he would use my picture to advertise. I asked him if he looked at the pictures that I had sent, and he said he probably did but that didn't matter because he was looking at my eyes right now. I then tried to continue to explain, but was cut off stating that he wouldn't remove anymore skin from my right eye as it would only cause more problems. I let him know that I didn't want to have another surgery if that wouldn't help and just wanted to let him see what happened and to see what my options were. He gave me a large smile, shook my hand and left the room. Very passive aggressive and not willing to listen to patient concerns. After my experience, I would not refer anyone to Dr. Justo.

    Photos
    Arizona Eye Institute & Cosmetic Laser Center - Accredited surgical center, close to home.

    Accredited surgical center, close to home.

    Arizona Eye Institute & Cosmetic Laser Center - Arizona Eye Institute & Cosmetic Laser Center | Sun City West, AZ

    Arizona Eye Institute & Cosmetic Laser Center | Sun City West, AZ

    Arizona Eye Institute & Cosmetic Laser Center - Director of Nursing Roxanne Dorty, R.N., is a Certified Aesthetic Laser Nurse.

    See all

    Director of Nursing Roxanne Dorty, R.N., is a Certified Aesthetic Laser Nurse.

    Regena Spa - After my facial

    Regena Spa

    3.8(10 reviews)
    3.1 mi

    I loved my first microdermabrasion experience. I was a bit nervous at first but my aesthetician,…read moreChris, was so reassuring. I am glowing!

    DO NOT USE REGENA SPA!!!! They are mean people who are not customer service based. They are out for…read more$$$$$ and not helping anyone. So I had an appointment on Friday and I had to drop all 3 of my kids off early in the morning to make this appointment (had an important event later on that day), mind you this appointment was scheduled weeks in advance because I had this event coming up so l planned in advance. Dropped my kids off and went 40 mins to the location and the doors were locked nobody was there and nobody was answering the phone. Finally got through to someone and was told that they had canceled my appointment without my knowledge because the esthetician had COVID LOL. So I talked to the manger she apologized abs rescheduled me and told me that they would get me in and comp my facial for the inconvenience. Then they just called me one week before my comped appt is supposed to be and she tells me that the OWNER is only willing to give me 20% off now. They royally messed up my whole day and then promised to fix it and then took back their word. Absolutely horrible establishment. My mother and sister and a few of my friends I had recommended them to go there and they have. So not only will Regena Spa be losing me as a customer but many others and also whomever sees this Yelp review and google review I'll be writing next. Customer service is terrible which is probably why they have to put so many discounted services on Groupon to get people in there. The owner messed up on this one. Lol Let me keep writing more reviews all over!!! God bless. Wendi, the owner, who just replied to my review, that is a low blow because you know that is a LIE. You guys are now lying in your business to keep a bad review from looking bad on you. But yeah this review is for everyone to see now. Appreciate it. I'll keep spreading the word of what really happened so it's out there for the world to see. Appreciate it.

    Photos
    Regena Spa
    Regena Spa
    Regena Spa

    See all

    Starface - skincare - Updated August 2026

    Loading...
    Loading...
    Loading...