Very poor customer service by owners. Beds are average. I'm hoping there are better salons in the…read morearea. Extremely disappointed.

I have been going to this business for six years now, so my review is over an extended period. The…read moreestablishment is immaculate and I mean extremely clean. I'm pretty picky about cleanliness, and in all these years I have never experienced anything less than a clean environment. The staff is and has always been entirely professional, helpful and cheerful. I know you don't have to have merry, but it is really nice to feel like family every time you check in. The equipment is top notch, and I've never experienced a burn. I enjoy tanning any time of year now because this tanning salon manages to keep their space cool even though it feels like Phoenix in July out in the parking lot. It is far more enjoyable and tolerable to tan when the business keeps it space air-conditioned fully. I have had unfortunate experiences with other salons in the area. Management constantly replaces bulbs to keep customers satisfied with their tanning expectations. Frequent bulb changes ensure you are getting your money's worth every time you visit. Something to consider if you go elsewhere. Lastly, for being in the KSU area, there are plenty of tanning options and tanning equipment at Tropic Tan. I do go during the day and I've not experienced a wait yet. Tropic Tan is the best place to go for a quick and burn free tan.

I have been visiting this store as I am visiting this area a lot lately and getting ready to move…read morehere. I was excited to see a location near the house that I am moving to. I use the spray tan booth. I usually go the Suwanee location which is close to my work and have been going to that location for a year. Unfortunately, at the store in Kennesaw, the spray tan does not develop. The last 3 times I have gotten a spray tan at the Kennesaw location, my tan has not developed normally. I always use the dark solution and mix with iolite. When the tan develops, it is barely a tan at all and what tan there is fades away in a day or so. I do not have this issue at all at the other location in Suwanee. I am used to developing a dark bronzy color that looks fantastic. I sadly cannot visit this location anymore and I do not recommend it to anyone. As well, I am a premium member and am supposed to get a 20% discount on products, specifically the bronzer solutions that you add to the spray tan solution, and this location refuses to give the 20% discount. I was told when I signed up with PBT a year ago that I would always receive the 20% discount at any location. Not the case in Kennesaw! Sadly, even if they did decide to give me the discount, I can no longer visit the most convenient location and have to drive 20 to 30 minutes to get the closest one to me, because the spray tan booth does not work.

I used to go to this location before I moved out of the area and came back to reactivate after 5…read moreyears of being frozen. I had the best experience with the lady who helped me with all the details of unfreezing. She was super patient and walked me through getting restocked on lotions and answering all my questions. Even when I came years ago, I've always had great experiences with the staff. They always give off a positive and helpful energy. That's partly why I never fully cancelled because my rate is great and I knew if I came back to the area, I'd be back here. The rooms, beds, and bathroom are always clean and the staff is very friendly.

the staff is very friendly and is so very helpful and I love this place…read more And they are so very Awesome.

Each associate is knowledgeable and helpful! They always make me feel confident and beautiful…read more Highly recommend Palm Beach Tan!!

Such an amazing tanning salon!! The gals are always helpful and the beds are clean! They have such…read moregreat deals, too. Cost effective :)

The beds here are decent and so are the prices. I agree with another reviewer, though, that their…read morebusiness practices are shady. Last year, I bought a package of gold visits, as well as platinum because I like to alternate beds during times when I'm tanning more often. Upon purchase of these visits, I was never told there was an expiration date, nor is there anything about an expiration date mentioned on their website where packages are listed. I end up using more gold visits than platinum and end up buying another block of visits for the gold bed. Again at this point, the employee that helped me didn't mention anything about visits on my account that would be expiring. So imagine my surprise when I receive an email stating all my visits had expired. Uhhh what? I called the location I'm used to visiting (Kennesaw), and they don't staff managers at this location, so nobody was able to help me. I submitted an inquiry on their website well over 6 months ago that I still haven't received a response from. I called the other location where I spoke with an employee named Kayla that told me the only way I could get those lost tabs back is if I purchased an new package (she would be able to add them back then). The last thing I felt was fair was to give more money to the people I feel stole from me. I brought it to her attention that the website doesn't mention any expiration date, and I guess they don't care because the website still doesn't inform people about this. When I told her I was never informed there was an expiration on packages when I purchased it, she told me that the two times I tanned at the salon during unstaffed hours, the computer I logged into would have that information available somewhere. So wait, it's the clients responsibility to find out there's an expiration date, but not an employees responsibility to communicate that to a client? Very frustrating. So fast forward to last week, I decided to go back, now knowing those tans would expire in 6 months. Upon arrival, my husband and I both wanted to purchase packs of 12, and the girl working this day said I would also have to pay $15 to have my fob reactivated. Sorry, this feels a little like stealing again, so we left without purchasing tans, and I retuned my fob, as I won't be giving them another chance. And as of today, the website hasn't been updated to reflect the expiration period on packages purchased.

The staff in this location is so helpful and and always willing to help and provide advice!read more

Ask for Ayay; she is awesome! so friendly, knowledgeable, helpful, engaging, caring and efficient!…read more What an impressive store manager; one who really cares.

I've been going here for years through 3 different owners. The owner now is by far the best. She…read morealways has it decorated so well and the place is the cleanest salon I've been to. She's very friendly and will work with you to meet your needs. I recommend it highly.

Great prices, extremely clean, and staff is awesome! I started going to Brightest Assets to get…read morebronzed for a beach trip. Tessa gave me a great "plan" of switching up levels to get the most tan before I went - I was the PERFECT shade on the beaches of Mexico. The trip has come & gone, but I have continued tanning since I was so happy with my results. If you aren't into tanning and are having aches, pains & skin issues, Brightest Assets has a Red Light Therapy bed that is amazing. Tessa is also a licensed esthetician and can hook you up on all of your skincare needs. Highly recommended!

Good beds, mediocre cleaning & horrible management/ownership…read more I've used this salon for prep for a few events in the past & always had a pretty decent experience. However, I signed up for a membership approx six months ago and have been consistently disappointed. On at least five occasions, I've stopped by to tan only to find the salon closed during their posted business hours. On one occasion, there was an entire business day where they didn't open. The beds are frequently poorly cleaned, with smudges on the top acrylic and are in serious need of maintenance. It's common to see dust clogged up on the fans, multiple bulbs out & hair stuck inside the bed. I once had to stop a session because there was a live wasp inside the tanning bed (under the acrylic)! The rest of the salon isn't much better: I've seen no paper towels or toilet paper in the restroom on multiple occasions. The employees are young, sometimes distracted but mostly friendly. Staff turnover has been high in the time that I have been a member. I've left repeated message on the voicemail & with the employees, politely requesting a call from the owner (there is no manager that I know of) and have never received a call or an email. A returned phone call, an apology for the repeated instances of the salon not being open and a comped upgrade or two would be a good start. I was willing to overlook a few things, but this place is getting worse & isn't worth the price. Save yourself the frustration & take your business elsewhere.

Horrible. I wouldn't have even given one star. After I "signed contract" I was told bed I signed up…read morefor the music didn't work and facial lamps also weren't working. When I told the receptionist I changed my mind and didn't want to sign up for monthly contract she called owner and was told I could not get refund. The more I stood there and spoke with her I realized how dirty the place looked as well. Bottom line. They wouldn't give me a refund (even though I didn't even tan yet) and I couldn't tan either because the ONE bed was busy and had another person waiting. No worries. Went to bank and disputed. They won't get my money. Don't go here people! Go to Palm Beach Tan down the street. Much nicer place and even better prices. Karma sucks people! They'll end up going out of business if they continue the way they do.

Very small gym space, only one incline bench and one flat bench. I was only in town for one day and…read morethe front desk attendant would not stop asking me if I wanted to sign up for a whole month. At least 4 times after I continued to tell her... I was very annoyed. Then after I paid $20 for a single day pass she took my ID hostage and told me I would get it back after my workout. Plus spiders and cob webs on equipment and dirty wipes laying around. Better off going to a planet fitness for a day.

The good: The staff have been friendly, it's clean, if you go during the day, during staffed hours…read moreit's fine. The bad: I'm a tiny female who, due to work hours, often has to go at night when it's unstaffed. I don't feel safe at this location. I'm not sure if there aren't cameras, or if the owners just don't care or what, but there have been multiple times that a guy working out will open the door and let in his non member friends, like a bunch of dudes. Also, there's a guy who lurks around the parking lot and will wait for you to approach the door, then run up on you and act like he's a member who just can't scan in, then he'll go into the bathroom and just hang out. He never works out. This has happened on many occasions, and he's done this to my husband too. Sadly due to this I have to drive farther away to go to a different location at night.

I got a spray tan from Amy two days before my wedding. Very nice person but was more focused on…read moretalking than actually giving a spray tan, which resulted it being uneven. Would not recommend. She did offer me a refund or to fix it but I had no time to, so it defeats the purpose.

I booked Body Glow based on the few positive reviews I saw on Yelp and couldn't have been more…read morepleased with the results. Amy is an absolute pleasure to work with and made the entire experience completely seamless from the booking to the actual spray tan to the follow up. The spray tan was for my bridal shower the very next day, Amy made sure to give me the very best body wash to ensure that I looked perfect for the shower and made the tan look flawless. I got so many compliments it was unbelievable. I currently live in New York, so people are not used to seeing me with a glow, nobody even guessed it was a spray tan unless I told them! Couldn't say better things about Body Glow or the service - HIGHLY RECOMMEND!

Truly the best spray tan I've ever received! Not only is the process extremely quick and easy, but…read moreVictoria comes right to you! Not to mention the solution is organic and dries quickly with no sticky residue left behind (something I've found to be common with other sprays I've gotten). Highly recommend!

Sister Sunless Marietta gave me the best summer glow! Her process was quick and easy and the…read moreresults were amazing! My hands and feet look totally natural which is something I have always had issues with when using other spray tanning services. Will definitely book again!