In the area for work and the place I was staying didn't have a laundry machine. Things went…read moreunexpected on time and decided to try the wash and fold service. It was a great idea as it was well priced and finished the same day! Very convenient and highly recommend the service. Will use again when back in the area

they have helpful staff, great dry cleaning, a very clean environment, and nice new machines…read more what's not to like? so much nicer than they were twenty years ago. A++

The "Lucky Lady Laundromat" is a "Run-A-Way Bill" Favorite laundromat…read more Traveling across the USA for months at a time for fun & smiles, I MUST eventually face adulthood & deal with dirty laundry. Finding laundromats like the "Luck Lady" makes me feel lucky ... great machines, super clean & GREAT wall flair provides a super atmosphere! In addition, the "Lucky Lady" is owner-operated. I am anti-chain or ANY multi-location businesses. SUPPORT the "Lucky Lady" & you will be lucky too! "Run-A-Way Bill" was here! #RunAwayBill #DUSA2018 #OwnerOperatedBusiness 05.21.18

Very clean and inviting. The manager is awesome-- I was just driving through after a week of…read morecamping. She was friendly and helpful. Lovely Chinese evergreens blooming and lots of variety in magazines to read while one is doing laundry. What a great experience, ok , for a laundromat

I think they are an amazing service. Everything this shot wants. My PonyTail Lab trains girls…read moreover 16 and never takes advantage of you. Lots of consultation time.

Loved that I was able to drop my laundry off and trust it would be handled with care. It smelled so…read moregood when I got it back!

Came to do laundry middle of the week and it was pretty empty. Lots of machines to choose from with…read morereasonable prices. I spent $13 for 2 big machines and 3 dryers. Clean facility, with vending machines, and even a mini library to choose a book to read while waiting for your clothes to be done.

Did my laundry here twice while at work in the area. - great place with plenty of machines and…read morespace. Thank you.

Their service, attention to detail, and professionalism are par none. They are my new go-to for all…read morethings tailoring and dry cleaning.

Although Dave gave such a warming response when I initially requested the service, that was not the…read moreexperience I received once I actually arrived. The seamstress was very curt and rude upon entry on the establishment. When she did come from around the back of the store, she abruptly snatched my daughter's dress out of my hand, took my request and gave me my yellow sip for pick up. End of discussion. The big problem came when it was time to grab the prom dress. Now in fairness, I was 8 minutes late to the location, since running around for this special event. However, I did call but when I received no answer, I figured that she was just busy. To my small heart attack, the establishment was closed. I was devasted to say the least! I would've really liked a phone call to say "Hey, I'm leaving soon", or "Are you still picking up the dress", something or anything for that matter. Especially seeing that it was a special event. I honestly, would've appreciated a little customer service moment, that would've made all the difference with being a first time customer. I will say that after I called my friend for help, she got in contact with the owner (I presume) and managed to get her to come back and open the shop so I can get my daughter's prom dress. Thank Goodness for good friends, right?!! I'm not sure if I would return or not but I'm definitely not using the place for urgent needs or special requests. Good customer service is really about those tiny steps to make every customer feel like they're appreciated for choosing your business, and I hope no one else has to go through this experience.

Has been good service. It's close to home and more convenient than anything. I feel they do a good…read morejob. Have not had anything ruined. I feel they a prices are a bit high but I am sure it's same every where right now.

I took a coat to Starcrest on Conestoga for a quote. The employee quoted me $15.75, so I left it…read morefor cleaning. When I picked up the coat, they charged me $18.95. I questioned the charge and the employee told me that the first employee had input the item incorrectly into the computer. After asking for a refund of $3.20, I was denied because the computer wouldn't let her do that. (You honestly can't/don't know how to void a transaction?) I asked for a manager or owner. None available. She called the owner, who never returned her call. $3.20 is 20% more than the quoted price. $3.20 would have been a good tip for a waitress, had I decided to treat myself to dinner at a restaurant. An extra $3.20 for each item of clothing left by customers while I was patiently waiting (20 minutes) would be $22.40. $3.20 is how much it costs to lose a customer and discourage many others from patronizing your business!

The place is clean, lots of machines. All washers are front load large capacity. M-F warm and…read morecold water washes are 75cents, hot water is $1. Drying is $1 for first 20 minutes, 25 cents for each 5 minutes thereafter. Vending Tide, Gain, Downey, Oxy, bleach is $1 per load. Quarters only. There is a change machine, junk snack and drink vending machines. Lots of good folding tables and even some tables with benches.

Never anyone around. Moderately clean. Overpriced. Parking is bad and limited. No bathroom.read more

The owners are amazing! They take pride in providing the absolute best customer service. They are…read morealways reliable and my clothes come back looking great. Highly recommend.

If your business hours start at 7 am, you need to be open at 7!!…read moreSitting outside your new McArthur store at 7:27 and still no one has showed up for work!! Update: When employees arrived all was quickly handled and I did make it on time. To the young lady that showed up 1st, thank you for your compassion.

The short guy that was working there was super rude. In an empty business one would think you don't…read morewant to run folks off because of your foul attitude.

I was extremely disappointed in Best Wash Laundromats. I am a new time laundromat customer and it…read morewas not intuitive or user friendly as to how to use the machines or how to pay. One of the reason's I went to this laundromat was based on other reviews and the information on their website. For customer service, it states "...our welcoming space offers a stress-free laundry experience. Our team is always on hand to provide assistance and ensure that every visit is pleasant." Well, this was my first visit to a laundromat and I did not know what to expect. There were NO employees available to help me through the process and there were not step by step signage either. I did knock on the "Employee Only" door just to make sure, but no one opened the door. Fortunately, there were a few other customers around that could help with most of my questions, but no one could answer which dispenser out of 4 to use for detergent, which were labeled Wash l, Wash ll, Liquid Detergent or Bleach, and Softener. What is the difference between Wash l and Wash ll? I was also disappointed in the payment machine, which only took credit cards or bills - NO COINS. If not using a credit card, you had to pay over the amount of using the washing machine since the payment machine did not take coins. As a new customer, this was a bust. Finally, the facility was NOT air conditioned and the building was very hot. I do not recommend Best Wash Laundromats!