I think they are an amazing service. Everything this shot wants. My PonyTail Lab trains girls…read moreover 16 and never takes advantage of you. Lots of consultation time.

Loved that I was able to drop my laundry off and trust it would be handled with care. It smelled so…read moregood when I got it back!

The best laundry facilities in Springfield. It's super clean and the staff is always polite and…read morethey never have rushed me and have always gave me change and not sent me off leaving my clothes to get change.

Washer at home needs replaced. This was the closest laundromat. The washers were good. How,…read morefloors were not clean including dried dog poop on the floor. It was early morning so it appears that no one had cleaned the prior night at closing or upon opening that day.

In the area for work and the place I was staying didn't have a laundry machine. Things went…read moreunexpected on time and decided to try the wash and fold service. It was a great idea as it was well priced and finished the same day! Very convenient and highly recommend the service. Will use again when back in the area

they have helpful staff, great dry cleaning, a very clean environment, and nice new machines…read more what's not to like? so much nicer than they were twenty years ago. A++

Came to do laundry middle of the week and it was pretty empty. Lots of machines to choose from with…read morereasonable prices. I spent $13 for 2 big machines and 3 dryers. Clean facility, with vending machines, and even a mini library to choose a book to read while waiting for your clothes to be done.

they say there open till 10 but the door is locked lights are on tv is on but I can't get in to get…read moremy laundry . I wouldn't never use this place again . It's saturday so I'm screwed till Monday !!! Worst place to ever go !! And it's dirty and the coin machine dosnt work so

The owners are amazing! They take pride in providing the absolute best customer service. They are…read morealways reliable and my clothes come back looking great. Highly recommend.

If your business hours start at 7 am, you need to be open at 7!!…read moreSitting outside your new McArthur store at 7:27 and still no one has showed up for work!! Update: When employees arrived all was quickly handled and I did make it on time. To the young lady that showed up 1st, thank you for your compassion.

Clean and impressed / glad employees are here on site. The place was busy on a hot weekend…read moreafternoon. Prices fair. I would come back during my travels.

I have been to this laundromat 3-4 times and every time I visit it is always immaculate to say the…read moreleast.. The woman who is normally there on Saturday evenings is always nice and keeps the store running well. It's very clean and reassures you about washing clothes in a public laundry. I visit my mom from Chicago on the weekends several times a year which means I bring my Saturday laundry with me and this is ALWAYS my go to place. I highly recommend Starcrest Cleaners this place ROCKS!!. Happy Yelping!!!

Took my winter coat there which has down. They were more reasonable then other cleaners I…read morecontacted. Pickup was not long since dropoff. Coat was cleaned well to my satisfaction!

I began using CCC due to a knee injury. It has been worth every penny. I use the family plan. I put…read moremy bags out, the pick them up on time. When the bags are retired everything is folded neatly and placed in plastic bags, inside the original bags. I will continue using the service for a while.

Although Dave gave such a warming response when I initially requested the service, that was not the…read moreexperience I received once I actually arrived. The seamstress was very curt and rude upon entry on the establishment. When she did come from around the back of the store, she abruptly snatched my daughter's dress out of my hand, took my request and gave me my yellow sip for pick up. End of discussion. The big problem came when it was time to grab the prom dress. Now in fairness, I was 8 minutes late to the location, since running around for this special event. However, I did call but when I received no answer, I figured that she was just busy. To my small heart attack, the establishment was closed. I was devasted to say the least! I would've really liked a phone call to say "Hey, I'm leaving soon", or "Are you still picking up the dress", something or anything for that matter. Especially seeing that it was a special event. I honestly, would've appreciated a little customer service moment, that would've made all the difference with being a first time customer. I will say that after I called my friend for help, she got in contact with the owner (I presume) and managed to get her to come back and open the shop so I can get my daughter's prom dress. Thank Goodness for good friends, right?!! I'm not sure if I would return or not but I'm definitely not using the place for urgent needs or special requests. Good customer service is really about those tiny steps to make every customer feel like they're appreciated for choosing your business, and I hope no one else has to go through this experience.

I went in to get my sleeves hemmed, and the process was very quick, affordable, and easy to work…read morewith. Thank you again!