If you are looking for a good smores frap go somewhere else. They forgot my extra shot and they didn't put the marshmallow cream in it or the sprinkles on top read more

Hmmm I love that lil' smile and you know who you are ;) ........ Can I take her to go? Great service here and always great attitude! I love my Dark Grande every morning!!! read more

Short girl with blonde hair whose name I forgot was great. Nice and friendly, greeted me when I came in and made one if the best fraps I've had in a while read more

i came here on 4/14 to redeem a birthday coupon. the barista looked like she didn't like her job and was over it. she gave me some sass at the register because i was trying to explain that i wanted to redeem my coupon and she kept asking "what drink do you want?" as if i was a burden and she wanted to get this interaction over with. even if i give her the benefit of the doubt, which i understand we can have bad days because i also work in food and customer service, this was unacceptable. red bandana and curly hair :( read more

So I stopped at this location yesterday morning it was a bit busy, but that's expected at Starbucks. I waited in line a few minutes and it was finally my turn. I wanted something simple white hot chocolate with soy as I advised the cashier. He looked up at me and said is this size okay with zero personality. I could tell he totally didn't want to be there. I noticed as my order was about to be made the cup said hot chocolate so I politely advised the girl before she started making it that its white hot chocolate. I didn't want her to make it only for me to send it back. All in all this location is okay read more

The staff here is very friendly, especially the short hair girl. I love her smile. The drinks here taste good. I usually order Green Tea Frap with 1 scoop of protein powder. The protein powder doesn't smell too strong like other Starbucks, which is a good thing. It is a small place but cute decoration, perfect for a chilling weekend. read more

Starbucks - For a chilling Saturday! - Coffee & Tea Near Me - Westminster, California

Ever since mobile ordering was instated, I haven't had to awkwardly and uncomfortably fumble over my order with the baristas. This is not to say that I don't like engaging with the Starbucks staff, or that they are irritated by my orders; I simply love the ease of checking off boxes and making my additions more accessible. I also think this opens up additions that customers weren't previously aware of. The reason I've rambled about the mobile pay is due to the fact that I've only used mobile pay at this location, and I've never had an issue; ever. They are friendly when recognizing that I'm a mobile order customer, and my order is correct and fresh each time. Thank you mystery baristas who take such good care of me! read more

Starbucks - enjoying the weather of today. - Coffee & Tea Near Me - Westminster, California

I never feel a good vive here. Workers are no too friendly. They made a mistake on my order and made me feel like it was my fault. Hmmmm????? Orange County seems to have the worst customer service. i go to many. The one in Fountain Valley is bad too read more

I have to say, I go to many Starbucks in the OC area, but this one is my favorite because of the best worker ever, Emma. She has long blonde hair and is a QUEEN!! We have the best convos, and she always cheers me up. 10/10 recommend. read more

Brittney is the best, and Rachel & Yasmine are Fabulous. This is my favorite Starbucks to go to as a local resident. They are fast, easy and always friendly to talk to. read more

Congrats on literally having the worst customer service I've seen yet and I go to Starbucks 4 x week. All the girls working were rude, dismissive and LAZY. Will never be coming back to this location- keep up the good work! Haha read more

My preferred location of the like 3/4 around me They're always nice, drinks are on point...my fave for sure. And they know me and remember me in there. :) (some of them) Of all the ones in this general area, I'd recommend this one. :) read more

So this review is specifically their customer service. I had a poor interaction with an employee named Cassie. She's a short blonde and I've never been so insulted in my life! First of all, I understand that there are a lot of homeless people in this area so they JUST installed a coded doorknob for the restroom. I've been coming to this Starbucks pretty frequently because my fiance works in the area, so I thought it would be a perfect spot for me to study for my law exam to practice medicine (just graduated Optometry school). I've been coming here so often that I'm now a Starbucks gold member. The service here has been mediocre but never anything bad enough for me to want to leave. Today finally made me pack up my bags. I always order breakfast and a drink here and study peacefully. Today, a gentleman came in to install a new door handle for the restroom and I waited patiently for over 10 minutes to use the restroom. Cassie went to the restroom to try the new door handle and clearly saw me waiting...NO acknowledgement of my presence whatsoever!! I kindly asked the other employee (young gentleman) for help to use the restroom instead and Cassie asked him if I had bought anything. Seriously?! I've literally been at your coffee shop ALL day!! I can't even be acknowledged as a customer? It's not like I'm a random homeless person...I felt extremely disrespected. If you want to be treated like a human being then I recommend that you go elsewhere. The entire interaction was handled poorly. First, my presence should have be acknowledged. Second, she could have explained their new restroom policy and if wasn't sure if I had bought anything she could have asked or offered to start a drink for me while I used the restroom. There are so many ways a good employee could have handled this situation. Hopefully she's new and is still going through training, but doubtful. If you still find yourself in the area and need a drink, Panera serves teas and coffees and they are located in the same plaza :) read more

Super slow. They don't listen when taking orders. Took almost 25 minutes for two bagels

I like coming here once in awhile i just like get the mocha. Coffee is too strong. I gave them a 3 because there products are to expensive read more

Starbucks - Coffee & Tea Near Me - Westminster, California

Regular here with my boyfriend. Never had any issues until today. I always get the same thing. Americanos with white mocha and whip. I had to watch the barista remake my drink 3 different times. First time my drink tasted like it was made with expired espresso so i asked for a remake. When she gives me my re made drink i try it and immediately taste milk. Americanos never come with milk unless asked for so when i asked if she added milk in the remake she laughs and says i probably did. Like you probably did??? How do you not know what you put in a drink youre making?? So she had to remake it AGAIN and when she gave me the remake i saw the layers of every ingredient like it was not stirred and half assed. At that point i was so over this barista so i just asked for a refund. I ended up getting a coffee at the Starbucks inside the Vons where the service and quality of the drinks are so much better. read more

Solid drinks, right next to my favorite places :D Einstein's & soon to be ChickfilA! Customer service skills are just so so. Nothing too special. Sad they don't serve my favorite mini-apple pies! But they can make a good Cool Lime Refresher drink! ^_^ read more

I'm an every day customer I work in the same shopping center as this Starbucks and the employees here are all very sweet they remember me by name and the drinks I order, which just makes you feel like a valued customer not like other locations. This is the best Starbucks I have been to. read more

Great crew. Great manager. Always make quality drinks in a timely fashion. keep everything stocked well. Always a pleasant experience and that's as important as anything. And my dog loves the patio. I'm a Starbucks junky and they GET IT here. read more

Best Starbucks location! Great customer service and never too long of a wait! The girls always remember my name and make my drink without me even asking. Skip the drive-through location around the corner and come here! read more

This is the best Starbucks in the area. Every employee makes my drink correctly. They always welcome me, and are speedy too. Best customer service I get anywhere. read more

Brittany is THE best barista! Of all the Starbucks I've been to, she is the ONLY one that makes my specialty(Javachip Frapp w/1 pump cinnamon dulce) drink just perfect! She puts mocha drizzle on it every time, which is the icing on the cake. The girls working on Sat were really on top of their game. Good job. read more

Paid for a Venti drink and the cup was not full. It was at least a half inch from the top. Is it me or are they trying to rip people off!!!!!! SMDH!!!!!! read more

I am a gold card member at starbucks, I get it quite a bit. When I went to this one I asked for a tall iced caramel macchiato without the ice. They said that if I didn't get the ice in it they wouldn't fill the cup all the way. I've always ordered my macchiatos like this and never had a problem. I'm paying for the coffee not the ice? So if I don't want my coffee to be more like ice with a side of coffee, that shouldn't be a problem. The guy wasn't really hearing me out so I just made it a grande with ice. It was just really frustrated because like I said, I'm paying for the coffee not the ice. read more

The only Starbucks my friend and I go to. They always remember our orders, know you by name and are very friendly. Love the staff!

This place is small and it situated near two other bigger Starbucks...theres not many people come here to study so I am always able to find a study spot here. Jamba juice a bagel store are right next door....very convenient. read more

Customer service is a hit and miss here (weird, right? considering it's Starbucks and all). However, I liked this location ok; there isn't too many people when I go, so I'm sure to have pretty much the whole store to myself if I need to stay to do homework or chit chat with a friend. read more

Been coming here for a while now, after a long drive from Coachella California to Huntington Beach there's nowhere I rather be than here coffee wise. Max and Mallory are awesome employees, thank you for the good service as usual. read more

I'm not sure if the blonde here was racist or just idiotic. I was standing in line for a good 5 mins and she does not acknowledge me, but when a white couple walk in she helps them right away. Nice work hiring her Starbucks. You will just give jobs to anyone! Even when I looked at her pissed and walked out she didn't say a word. read more

I just got an iced Caramel latte and Richard made it for me he was the sweetest Starbucks Barista ever!!!! When he was done with my coffee he asked me my name and shook my hand. His customer service skills were exceptional. read more

This place is awesome always have a friendly smile when I go and Jenn is the best barrista ever

Had great customer service from Britton and Heather at this location.

This is the only Starbucks I've been to with poor service. Been here 5 times and still the same. Ordered twice thru mobile to make it faster but they forgot to make my order. People behind me got their orders but I still didn't get mine. The last time was enough for me as I got late for work waiting for my mobile order for 15 minutes even when they were not busy. All of my mobile order never waited for more than 6 minutes but here, better wait in line. Not to mention the place is sloppy. read more

Clean place, nice environment, and nice service. Come here to get coffee every morning to start my new day

I just started working at an office around the corner from this Starbucks so I'm a what you can say a "regular" here. The weekday morning baristas are always great. I'm literally in and out every morning which is a plus for me because I'm not quite a morning person. What brings me back to this specific location is the service I get from Mileva! She always gets my drink correct and remembers my name ! I used to work for Starbucks so it was pleasant to actually experience that from a customers point of view. Thank you Mileva and morning baristas for always making my days ! :) read more

Waited 20 minutes for my drink when it was ready the whole time but the workers were too lazy to call out my name so I just sat there waiting. I then got up and saw that my drink was ready the whole time and no one bothered telling me. The staff saw me standing there.. My vanilla bean frap was half melted by the time I got it. read more

My first time at this starbucks, the 2 baristas Tracy and Janice, we're so very sweet and kind, I made a mistake on an order because it's too early in the morning for me and my brain is still Z.z.zzzz and they were both so kind and understanding and went out of their ways to make sure I was satisfied! This location is a little bit further of a drive but for customer service like this, Tracy and Janice just made a new repeat customer, thank you ladies read more

Came this morning and the girl takin my order seemed like she hated working. I wish starbucks would seriously retrain all of their employees on better customer service.... that is a deal breaker for me. Ill stick to my fav starbucks even though its way out ofy way ;) read more

Got a caramel frap at 11:27 am and received terrible service. The guy served me gave me an attitude and was rude.

I really like this location it's close to all the shops and freeway. You sign your recites with ignor mes black sharpie. Plus they have very cool outdoor seating area with couch not only your typical metal Starbucks table and chair. read more

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