Tried their Double Berry Matcha latte which is a raspberry cold foam with strawberry purée at the bottom. Was not a total fan of the strawberry purée but the foam was good. Service here is great. There's also plenty of seating. Didn't see too many outlets though. When I noticed my drink was wrong without the strawberry purée, the worker was so nice about it. read more

Starbucks - Iced Double Berry Matcha - Coffee & Tea Near Me - Westminster, California

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I ordered through their app and picked up my shaken espresso through the drive thru. The lady who helped we was nice. However, is it me or is Starbucks starting to gyp me? They didn't fill the drink to the top. Almost $7 for it not to be filled up. ‍ read more

Starbucks - Not-full-cup of oat milk shaken espresso - Coffee & Tea Near Me - Westminster, California

The staff are super proficient at taking the order and not missing anything said during the process. The store was packed when I walked in and seems to be a local meeting place for friends and residents on this Saturday morning. My drink was perfectly sweetened and I was able to earn 100 stars with my purchase. I would come back, but hope it would not be so crowded... read more

Starbucks - Comfortable seating - Coffee & Tea Near Me - Westminster, California

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Love this Starbucks!! *** PEBBLE ICE for the win! I frequent this location often because it's the perfect middle man Starbucks between home and work, and the drive thru convenience is a huge plus My drinks are always made correctly, and I'm consistently greeted with great attitudes and big smiles. I truly never have a complaint about this location reliable, friendly, and exactly how a Starbucks experience should be. Inside is always clean and well stocked with merch. I stopped in around 6:30 a.m. before my shift and the bathrooms were clean (much appreciated). Coffee shop playlist was playing... giving elevator music vibes as always but honestly still a calm, pleasant way to start the morning. read more

This Starbucks is great I come here when I'm in the area the drinks always taste really good the employees are nice the inside is very clean with lots of seating I recommend this location if your in the area . read more

Starbucks - Pecan Crunch Oatmilk Latte - Coffee & Tea Near Me - Westminster, California

Morning team was very helpful with information about decaf coffee! Friendly staff working the drive thru. read more

Starbucks - Decaf espresso with vanilla cold foam! - Coffee & Tea Near Me - Westminster, California

Amazing customer service! Super helpful. Jessica is the best. Coffee was hot. Cinnamon pull apart was perfect! Great teamwork.

Great Starbucks inside the Pavillions. I got some coffee here on my way to work. It was delicious. Service is good here, not long lines in the morning either. So, its just convenient for me sometimes. read more

So they made a mistake on one of my orders and forgot to add pearls to my drink. When I asked about it and the guy at the front taking drive through admitted they forgot and said they would remake it. But when the girl who was "remaking" my order decided that I have not tried my drink and without asking just poured the drink in one of their shakers and added the pearls and pour it back into the original cup used to hold my drink. Luckily I didn't try the drink yet or else I am worried about the customers after me. This makes me wonder how sanitary this Starbucks is. When I go to Starbucks they usually just remake my entire drink and ask if I'd like to keep the old one. This is not the usual way of defining "remake." I think Starbucks needs to retrain their employees on company policies or revisit their company policies or regulations. read more

I'm a customer i always buy coffee there. There is a person that is nice but there are also two people that is not nice, i think they are Spanish and the other one is white when i talk to them they respond i always say thank you but they don't respond and are very rude. The barista ignores you when you're asking for help. However there is only one Asian that is very helpful. Nguoi nhan vien pha Che da Trang no friendly va mot con ngay hom do dung ngay cua drive-through thi business. Con lai nguoi con gai Asian va mot nguoi men la lay Oder tui de thuong.va help Cho Khach.managers nen coi lai cach lam viec.tui may lam con Tao carry.la khg duoc roi.ban mat tui may kho chiu.con nich no so .rude read more

Came in asking for a cup of water, Gabriel denied me stating that they don't give water out to anyone what so ever and that it's a starbucks policy everywhere. Since when is this a thing? I'll be taking my business down the street for future purchases. read more

I ordered a refresher and got the complete opposite drink of what I asked for two hours before they were closing. I got a drink with coconut milk they gave it to me with lemonade and no cold foam which I asked for read more

Starbucks - Coffee & Tea Near Me - Westminster, California

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The young Asian man is very rude. My husband was ordering and I asked for the code to the restroom he very abruptly told me no I need to order something. I told him my husband was right there ordering and he very rudely gave me the code. I told him he was being rude and he just walked away shrugging his shoulders. Not your typical Starbucks employee read more

NOT A MISTAKE: Why This Starbucks Earned One Star I never thought I'd post a one-star review for this location. I'm a regular, usually spending around $15 per visit, staying no more than two hours, and I've always appreciated the welcoming atmosphere. This store is beautifully run by most of the staff--until one employee turned the entire experience upside down. Within ten minutes of sitting down, my son was approached by the lobby attendant. When I asked what she needed, she turned to me and said that if we wanted to use "her lobby," we had to purchase something immediately. I explained I always order and would be doing so shortly, but she cut me off: "Before you camp out in my lobby, you'll need to buy something--maybe a $1.95 string cheese. And if you haven't purchased in the next five minutes, I'll have to ask you to leave." That one interaction was insulting, unnecessary, and flat-out hostile. I understand and respect the policy--of course customers should order. But I've never been treated like a trespasser while being a loyal, paying customer. This review isn't about the rest of the team, who are fantastic. It's about one employee who destroyed the atmosphere Starbucks is supposed to represent. Corporate, please pay attention: it only takes one person to ruin a loyal customer's experience, and that's exactly what happened here. read more

Useless employees that show no care even quality of drinks. Chalked taste to get for my iced coffee. Over the board of too much sugar. Wait is a bit too long despite spacious here. Too deceiving honestly coming here. read more

The partners here needs additional training. Was at the store and placed an mobile order and decided to stay inside the cafe. Went to order a tea refill and the barista on POS was saying I cant do it bc I DONT HAVE A FOR HERE CUP? OF COURSE I DONT HAVE A CUP, THE ORDER WAS DONE THROUGH THE APP. I have a family member that is a RM and this incident will be push through read more

This review is for Cameron primarily. His bright smile and warm welcome absolutely set the tone in the store. My husband and I walked in and he immediately greeted us with a big smile, and he wasn't even the person at the register taking orders. It was truly awesome to have that welcome!! Great work Cameron! You are an asset. Keep it up!! The gal taking our order was sweet but incredibly hard to hear due to her low voice and wearing a mask. She was sweet though. The store was clean and well stocked. They have a gender neutral bathroom. read more

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Ordered a venti sugar cookie latte today at 8:30 am through grubhub to get the red cup, it did not come in my order. I also ordered a sandwich, a hair in my sandwich again, the last time I was here a hair was in my sandwich as well. Someone must be going bald at this store. read more

Hit or mess sometimes they make my drink right sometimes not. Workers are mostly nice though

The staff was helpful in picking my birthday treat, which I chose a bacon and egg breakfast sandwich - uncooked so that I could heat it up later. There wasn't a line and the storefront was clean and organized. I would come back just because it's not crowded at this location, which is odd since it's located right on Beach Blvd. read more

Emma and Jessica are so incredibly sweet. I love coming here and I come almost everyday. Thank you for always being so generous, sweet, and incredibly hard working! read more

1. The frappe tasted just as delicious as the ones made at other Starbucks! 2. The spot has fun casual vibes with limited indoor seatings! 3. The staff was friendly and extremely quick with my mobile order! Note: Bathroom requires a code! Photo: Green Tea Crme Frappuccino Blended Crme read more

Starbucks - Green Tea Crme Frappuccino Blended Crme (TikTok: @justandyvu) - Coffee & Tea Near Me - Westminster, California

Why do employees greet some customers and ignore others? That's rude and discriminatory. Starbucks needs better customer service training. I have had to deal with a number of rude employees. One of the reasons why their business has been declining read more

Worst employee ever Not. A good customer service. The girl at the register was not at all friendly. I went there at Sunday and it felt like she wasn't really happy to be working there. I am sorry for Starbucks to be having this kind of employee working there. read more

Their employees need to work on their customer service skills. I was in the drive thru and asked the curly haired employee if I can use Apple Pay. She responded no with a serious tone and just stared at me. I knew she was joking but I didn't find her funny. After a few seconds of me not reacting, she made a dig at my humor just because I didn't laugh. I work in customer service and definitely know when it's appropriate to make a joke and when not to. This was a disappointing experience. read more

Honestly, I don't know what's up with this Starbucks I really enjoyed it before but now the service has not been that well lately. My drinks are watered down and today was the breaking point. I always order my drinks with no ice so I can get ice on the side I've never had an issue getting a Trenta but today all of a sudden this worker started saying that I can only get the smallest size when I told him the correct size that I wanted he came back and gave me a Venti I usually order Trenta never coming back to the Starbucks horrible customer service if I'm paying for a drink, I should be able to get ice. It's just water that's frozen. read more

Grand new Starbucks store is open next to Gen Korean BBQ! The interior is lovely and nice service. read more

Starbucks - New Starbucks store is amazing! - Coffee & Tea Near Me - Westminster, California

I travel for work, so I came in to do some work and get a drink. After getting my stuff ready for 10 mins, an employee comes up to me and says I can't just hang out in the store without buying anything. I completely understand they are following the policy, but it wasn't like I was loitering. I was also deciding what kind of drink I was gonna get. Overall customer service was bad they seemed to have a condescending attitude towards their customers and I notice that in some other comments here. read more

By far one of the worst Starbucks in the OC area. The staff members are super rude and the drinks are always terribly made as if no one knows the recipes for them. Every drink ordered so far has been an utter disappointment! I wish more training was available to these team members because they really don't know how to make a single drink. You ask for light ice they give you extra ice. You ask for no whip they put extra whip. read more

I absolutely love this location--it's a rarity! I always have an excellent experience here. The staff is consistently positive, friendly, and energetic, and they're great at remembering names when greeting repeat customers. Starbucks should focus more on stores like this and less on shitty drive-thrus, which harbor drab/unhappy/negative/bitter employees. read more

Horrible service, the short lady with dark hair sounds like she has a stick up her ass! She desperately tries to finish your order to slack off! read more

Drinks came out amazing customer service, not so much. The first girl with curly hair attending us, looked irritated. Her energy was not so pleasant. Definitely needs to work on her attitude at the end another employee, which was a sweet girl with glasses handed out our waters. Do better Night Shift. read more

negative 0 stars honestly the worst starbucks !!! employees are so rude they suck at doing drinks even the manager so rude as well never again!!!‼ read more

I visited this store with my husband and my kids and we ordered some drinks once we received we checked the merchandise but the manager "Sala" looked at us in a weird way asking if we were waiting for something else like she didn't want us to be there, once we made our choice she didn't want to honor the price it was tagged since it was 30 % off asking me where I got it from and charging me a full price since I have decided to use my point rewards, I let her know that I had no issues at other locations then she replied " then go see if you can get it somewhere else " Yes, I'll definitely go somewhere else. read more

Ordered Coffee and A water this morning. Water tasted like Chapstick/Vaseline had been mixed in it and had a oily lingering after taste and texture in my mouth. Love getting a water on the side but this wasn't it at this location today. read more

Great store. Very friendly folks. Made my iced coffee to my specifications. Love to see smiling faces when I come to a Starbucks. Clean store as well. No drive through. read more

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Best service I've gotten in a Starbucks from a barista in a very long time Thank you Cattie! read more

My older friend and I stopped in (I think this is the correct one??) We were helped by GiGi and Meggie They were kind, efficient and helpful! I am beyond impressed with their work ethic while being kind and patient with an older Women!!! Highly recommend!!! read more

I usually get Starbucks from here out of convenience and the service is typically good. However, last week I came in and ordered a venti coffee and it was supposed to be black with no cream or anything. Not sure what went through this Barista's mind, but she ended up adding milk or whipped cream to the coffee and never mentioned anything. I didn't find out until after I got home. By then, it seemed like it was too late to say anything. Please don't add anything that was not specially requested on the order. Especially milk when you don't know if someone who paid for the drink is lactose intolerant or anything like that. read more

Always grab my Green Tea Frapp every time I'm at this plaza. I'm a matcha green tea addiction. This place is very relaxing. Good spot to hangout and chit chat with friends while enjoy our favorite drinks. "Life is like a tea cup to be filled to the brim and enjoyed with friends". read more

Starbucks - Green Tea Frapp & Caramel Frapp - Coffee & Tea Near Me - Westminster, California

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