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Starbucks

2.3 (111 reviews)
InexpensiveCoffee & Tea
Closed 4:30 am - 9:30 pm
Updated 1 month ago

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STARBUCKS ATMOSPHERE

What's the vibe?
Good for working
Outdoor seating

Recommended Reviews - Starbucks

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2 cars in front of us in the drive thru -- sat for about 10 min. Didn't have one of our drinks we ordered when we finally got to the window. My chai was given to me with about a quarter of it missing. Terrible experience.

Placed a mobile order. Arrived 5:14 am - closed
Joe B.

So. It's Starbucks and this Yelp, and though Starbucks is a chain, this particular location deserves a review. I travel to SLC a few times a month and this is the closest location to my hotel. To begin, I think the staff here hate their lives. They are never pleasant, cordial, nor any other adjective one might use when describing someone whose job involves customer service. Secondly, this store has the slowest service I have ever experienced at a Starbucks. I never use the drive thru so this is strictly related to service in the cafe. My drink is brewed coffee with cream. Pour it, add cream. Easy, right? Not here. Unlike most stores who immediately pour your drip coffee, here your order is put in the cue with all the mobile and drive thru orders. I once waited over 10 min for my drink and only received it because I went to the register and was like WTF? An aside to this is it's 50/50 on whether or not they will have brewed any drip coffee this time of the morning. Next, to avoid the ridiculous wait times I've encountered I tried mobile ordering so that my drink would be waiting for me when I arrived. Smart, no? NO. Twice I've ordered on the app and arrived to find the store is closed. Not sure when they 'open' but the app won't let you order from a store that is closed. I had to contact customer service to get refunded. Of the times they were open, only once was my drink waiting for me. The lobby is dirty and old and I wonder if this one will get an update. The drive thru here seems really busy, so I doubt they'll shut it down. Scrolling through recent reviews I really wonder if corporate realizes how awful this location is. There is a bigger red haired guy who seems like he's trying. Dude, transfer stores. For real

a hand holding a cup of iced coffee
Angelina I.

It takes a lot for me to make negative reviews. I really feel bad, but when I give you my order, repeat my order, also ask you if you heard the part about the extra caramel drizzle on my cup and you acknowledge that you did. My mind is blown when there's no caramel drizzle and it's upsetting. One thing I hate more than giving reviews like this, is having to complain about the drink in person when you guys are slammed packed busy both inside and in the drive through, having to remake a drink. Ultimately I'm the bad guy both ways. Maybe that can be a reason why the caramel drizzle was forgotten but I don't know. I'm still so upset. This happens at every Starbucks for some reason.

Pumpkin iced coffee and white chocolate frappe
Morgan B.

Working in the ER during this pandemic has been very challenging and exhausting. My coworker and I stopped in here before our shift and the staff was so kind and thanked us for our hard work. They paid for our drinks. It's was so sweet and made our whole night. The cashier in particular who's name I didn't get, but was a young male with some cool gages and dark hair, went out of his way to give amazing customer service. Thank you west valley Starbucks staff! We love you

My fur baby Lamar is obsessed with their pup cups lol aka puppacino love the drive thru and staff are always so friendly

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11 months ago

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6 months ago

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2 months ago

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4 months ago

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1 year ago

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1 year ago

Their drive thru is so incredibly slow. Takes me 20 minutes for one drink. The one in West Jordan on 5600 and 7800 is super fast.

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3 years ago

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3 years ago

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4 years ago

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6 years ago

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2 years ago

I ordered good coffee. The person at the counter took my order. They put cream in my coffee.

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4 years ago

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3 years ago

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3 years ago

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5 years ago

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6 years ago

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3 years ago

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5 years ago

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8 years ago

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4 years ago

The service is amazing! I come through the drive thru and they know my name just on my order. It always makes a positive start to my day

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4 years ago

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5 years ago

This Starbucks location is rocking it. They know the products and are extremely helpful in helping find what I wanted to drink!

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8 years ago

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7 years ago

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3 years ago

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7 years ago

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3 years ago

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7 years ago

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7 years ago

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7 years ago

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3 years ago

The inside of the store is a mess! Trash can overflowing. The floor needs to be swept. The staff are not friendly, at all!

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5 years ago

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5 years ago

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8 years ago

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12 years ago

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7 years ago

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7 years ago

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5 years ago

Waited for 45 minutes only to get a disgusting cup of coffee. Stay away from this location

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7 years ago

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5 years ago

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Page 1 of 3

Ask the Community - Starbucks

Review Highlights - Starbucks

I come through the drive thru and they know my name just on my order.

Mentioned in 22 reviews

Read more highlights

Kneaders Bakery & Cafe - Dinner roll

Kneaders Bakery & Cafe

2.6(125 reviews)
0.5 mi
$

Just about anywhere in the valley, you can find yourself a Kneaders. They are prolific; comfort…read morefood that's familiar and just like mom makes it...or even better, depending on your mom. I found myself here for a weeknight date at one of their special events. This one was a pie and roll tasting class for Thanksgiving. We got to try a variety of pies (pumpkin, raspberry, banana, chocolate and coconut) as well as a dinner roll and an orange roll. Everything was absolutely delicious. As if that wasn't enough, the class also came with a meal. Everyone received either a half sandwich or half salad. All for $15! Service was great-Leah led the group and was super welcoming and engaging. The folks behind the counter were friendly and got our food out quickly. If you have the opportunity to attend one of their classes, I'd strongly recommend it. I'll see you there!

Horrible customer service. Always rushing. They don't care about you just want to get you out of…read morethere window. I went a couple weeks ago... and they didn't put one of my sandwiches and two of my sugar cookies in the bag . I live all the way in West Jordan, so it was kind of a pain to try to get back out that way to get those items. My family made it over there today. Again, I was being rushed, and I couldn't even place a order to add to the things that they didn't put in my bag last time.... The person just kept telling me to go to the window didn't even give me time to talk. I checked my bag again. My cookie was missing. The guy had an attitude handed me the cookie and shut the window. There was no politeness no kindness no hospitality. Kneaders food is delicious. It always is. But I will never return to this location due to the horrible customer service. On top of that the sugar cookies look like shit. Like they didn't care whatsoever. Which is sad because today is St. Patrick's Day and my kids were looking forward to their Shamrock cookies. I feel if people don't want to be working in customer service they should probably do a different job. The customer service the first time in the second time around was the worst. Don't come here there's three star rating says it all

Photos
Kneaders Bakery & Cafe - Inside

Inside

Kneaders Bakery & Cafe - Pie tasting class

Pie tasting class

Kneaders Bakery & Cafe - Storefront

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Storefront

Malu-Ixel Coffe Shop - ICE BoBaCoFFee

Malu-Ixel Coffe Shop

5.0(1 review)
3.8 mi

Malu-Ixel coffee shop is a true gem! We saw this place on Google (it's been open for 5 months.) and…read morestopped in for breakfast and coffee. IT WAS AMAZING. The two women who own it and run it were so nice, friendly and very attentive. The inside is super cute! There is plenty of seating, and a clean bathroom. There is water and cups available in a water dispenser. They also have some beautiful, intricately beaded jewelry on display for sell. The menu is inspired with items from Guatemala and Mexico. And they add new items regularly. We tried the strawberry crepe (so many fresh strawberries, mouth-wateringly delicious), the breakfast burrito with a side of yummy green sauce and chips), the carinito latte (cinnamon, caramel and vanilla. So much cinnamon... it was truly heavenly), a matcha, and a peanut butter cocoa. They brought it to out table and cleaned it up. (Not an actual sit down and server style.) They used fancy looking silverware and everything had a lovely presentation that made me feel special. We will definitely come back!! We want to try everything!!! Looking forward to the Chilaquiles, Pacheco, quesadilla, and various unique coffees. Come give it a try, you will not be disappointed!!! (The area may be a little off to the side and out if the way. But you must give it a try!) I really want them to do well, and I hope they are successful.

From the owner: At Malu Ixel Coffee, every cup and every plate are made with heart. We believe that coffee is more…read morethan a drink — it’s an experience that brings people together, awakens memories, and celebrates Latin roots. Our passion lies in creating a space where tradition meets creativity, where the aroma of freshly brewed coffee blends with the warmth of homemade Latin flavors. What makes us unique is the way we combine the art of coffee with the comfort of real, home-style food. From classic espresso drinks to innovative flavor combinations inspired by our Latin heritage, each sip and bite tells a story of love, culture, and connection. You’ll taste the difference in our handcrafted syrups, our carefully selected beans, and our recipes that remind you of family kitchens — full of flavor, soul, and joy. Malu Ixel Coffee isn’t just a place to grab your morning latte. It’s a place to slow down, to share, and to feel at home. Whether you come for a cozy breakfast, a sweet treat in the afternoon, or a creative coffee that surprises your taste buds, we serve everything with authenticity and warmth. Here, every detail matters — from the music to the smile that greets you. We don’t just serve coffee; we share a piece of our culture, made with love, made for you.

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Malu-Ixel Coffe Shop
Malu-Ixel Coffe Shop - Nice place .. delicious drinks

Nice place .. delicious drinks

Malu-Ixel Coffe Shop - Smoothies, Matcha mango and strawberries

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Smoothies, Matcha mango and strawberries

Starbucks - coffee - Updated May 2026

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