I'm only really a fan of this starbucks because it's so close, and as a few other people pointed out the Baristas are generally very friendly here. There is one young man who works here though, who doesn't pay attention when you order, and doesn't seem to like to mark cups properly. Also, I don't think the baristas have been trained/care to keep an eye on how long espresso is sitting in a cup-- The longer the espresso sits in a cup, the more bitter it becomes. Not everyone knows this though, but it was at one time trained to all baristas. Other than that, the store seems to be slightly poorly managed, and I'll say that because of how long it takes to get your drink sometimes. If someone came in and taught the baristas how to be more efficient, then this starbucks would make me very happy. read more

Bizarre layout. a cold environment. The barista at the front was great, but then I encountered a totally rude barista who chastised me when I went for my coffee. She said in a snotty voice, "We called it three times." A scowl on her face, she didn't look up when I glanced at her, amazed at her bitchiness. Totally not into that. Too bad, too, because the guy at the front was great, but I walked away knowing that I wouldn't return. read more

Everyone is so pleasant who works there but it never fails...I get my drink with soy milk and tell them that ahead of time and every time, they use regular milk instead. Today I caught it as she was about to pour the milk in but there have been many times my lattes or cold brew are made with regular milk and then they have to remake it. Please be aware of specifics like that so a drink doesn't get wasted or that an order takes double the time. Thank you! read more

If I could give this Starbucks zero stars I would. I stopped in here before heading to the beach now I could understand if they were very busy that mistakes will be made but there was only a couple people waiting for drinks and a couple people in line including myself. I ordered a grande iced coffee with caramel and cinnamon dolce with almond milk. Not only does she charge me / give me a venti ( that I didn't realize until afterwards... I don't want to pay for a larger coffee then I wanted and the cup does not fit in my VW beetle cup holders so I have to hold the drink and drive my standard 1 handed, let it spill over my seat or throw it out completely.) But I received no Caramel or cinnamon flavoring. When I told the barista that handed me my drink that there was no flavoring in it in the coffee and it was the wrong size she then put caramel drizzle on top sprinkle some cinnamon over it, walks back over to me and walks away completely. not only was I charged wrong but I was given a coffee that frankly I just won't drink and just tossed in the trash as I walked to my car. Disappointed and frustrated I will not be returning to this Starbucks again. Beach or no beach. read more

This Starbucks is one of the best I've been to. The staff was wonderful and even engaged in fun conversation which is hard to comeby these days with service. Maybe Margaret was there on an off day - but it was a clean store, consistent with their drinks and I was impressed with the staff! read more

The Starbucks in Wakefield is fantastic, very polite and helpful baristas. If u go there a lot, they know u by name n what u want. Love our local Starbucks!!!! read more

As an out-of-towner to Rhode Island, I was pretty impressed by this Starbucks cafe. All the baristas & staff members were extremely friendly. Spacious bathrooms (separate ladies / men's stalls) and the ladies room was extremely clean! Keep up the good work :) read more

I am in this store about once a week and I have had a great experience. The staff has been consistently friendly and makes great drinks. The store does have a strange layout but whatever, the coffee is great. They have some tables out front and it is a quiet parking lot so it makes it peaceful to sit outside, also wi-fi signal is great! Store is always clean and bathrooms are great. If you don't like the strong coffee at Starbucks they have started serving Blonde Roast for the wimps! read more

It's starbucks...which means it's good. I've never purchased anything but refreshers and they have no rival. Seems like the bad reviews are just a bunch of bored tourists. Highly recommend..you want to bash a chain...bash DD..!! read more

The worse! I am up here in the summer. It just took me a 1/2 hour to get a coffee!! Plus, the staff is so overworked. They are bordering on rude. Not a pleasant way to begin your morning. read more

Building layout a bit strange and the wifi tends to act wonky at times. But the staff are friendly.

Love Starbucks. Used to work there. It's my coffee shop of choice. Went to a wedding and hoped to get coffee for the ride home but this was closed. Posted hours said it closed at 9, we were there at 8:50 and the lights were out. read more

I was greeted by a less-than-enthusiastic barista, who took my order and demanded the $3.03 that was due. He drolly made change and called the order to the only barista on duty. He didn't even mark the cup for her, despite him not being busy at all. This may have explained why the very busy barista gave me a green tea lemonade instead of a black tea lemonade. Unfortunately, I felt rushed and didn't notice the wrong drink until I was driving off. Won't return. read more

First, let me say that this is a busy Starbucks with tourists and URI students. However, this location has the poorest quality in their drinks. Their drinks lack consistency. They also make a high number of errors on their drink orders. I spend over $150 a month at Starbucks (in general) and have been around the country. The people are nice so that does count for a lot; however. read more

As someone who used to work at Starbucks myself, I understand how things should and shouldn't go. THIS STARBUCKS is great. Everyone who works here is pleasant and friendly and works to the best of their ability. Super shoutout to Andy for remembering my order(s) by heart, and always making me laugh during my time in and out. He's great. I think people fail to realize the high standards that baristas at Starbucks have to follow. You're paying for quality drinks and atmosphere and sometimes that takes a little longer and costs a little more than ordering at Dunkin will. HOWEVER- That doesn't mean you should be rude to the baristas. I frequent this Starbucks and have noticed that for every 1 awesome customer there are at least 3 rude ones in return. The baristas that work here are just as human as you and are doing their best. I've never seen a group of people handle negative customers as well as these baristas do. Keep up the good work! read more

Super disappointed in this Starbucks. Don't even bother using mobile order here. They either wait for you to arrive to begin making it (after you've stood in the corner long enough for them to ask your name) or they have all the mobile orders sitting in the back and you have to ask at least three times before they'll check to see which one is yours and give it to you. Not to mention HORRIBLE attitudes from employees. read more

This place needs to be restaffed. Don't expect to be out of there in less than 10 minutes

The woman with the red streaks in her hair (acted like she was the CEO) is unfriendly and lacks professionalism. Won't return, have heard bad things about this location before. Yesterday I waited in the drive thru for 15 mins. Wakefield, Raleigh NC read more

Wish I loved this Starbucks. . . It is my local store and I am a loyal customer. Unfortunately that means little to the staff at this place. Sigh. read more

I am picky about my iced coffee and order a grande with cream and sugar from Starbucks almost every day. There are four other locations in RI that I rotate between, depending on where I am working that day, and I can go to any Starbucks in the country and get my coffee made how I like it, no problem. I never go to the one in Wakefield, but today I did and was pretty annoyed when the woman I ordered from pretty much cut me off mid order to tell me the cream is at the bar for me to add myself..I decided not to make a big deal about it even tho I was kind of annoyed. Would have been fine if the rest came out correctly, but I received an unsweetened cup of coffee almost filled to the top with hardly any ice. Maybe if she hadn't rudely cut me off mid-order she would have heard me say I wanted it sweetened...and even after I added the cream from the bar and asked the barista to add classic syrup it was still bad because the proportions were all wrong. I've watched other baristas make iced coffee so many times that I know those horizontal lines on the side of the cups are there for a reason.. read more