They got my order wrong I ordered iced grande peppermint mocha They gave me Frappuccino peppermint mocha read more

Starbucks - They got my order wrong . I ordered iced peppermint mocha. They gave me Frappuccino. - Coffee & Tea Near Me - Toronto, Ontario

I've been here maybe 2 years ago and it was extremely busy then. However, today on a Sat 8:30pm, it wasn't very busy! The food stall has a modern curved design. There are two halves to this Starbucks. On the right is the normal Starbucks with an order counter, pickup counter, and seating in front. On the left is Starbucks Reserve with its own order counter and seating (different look). I don't recall this Starbucks Reserve 2 years ago. read more

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Love the spacious open concept design of this Starbucks location. A comfortable atmosphere and the efficiency of their service is truly commendable The staff are very friendly and the smile on their face is so joyful. A pleasant and enjoyable experience. The drinks are always great ! ** location opposite CIBC** read more

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I went to Yorkdale before opening, I thought to get a drink while waiting for my friend to come pick me up. I ordered around 8:40am and the moment I got the drink, without even drinking it yet I moved it close to my face and BAM the lid wasn't even on and green matcha stains my blue collared shirt that I was planning to wear for the next 12 hours for anime north convention.... I'm really sad read more

Starbucks - Why wouldn't they close the lid :( - Coffee & Tea Near Me - Toronto, Ontario

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Mango dragonfruit lemonade is goated. No one can tell me otherwise!! This location is so busy though and i can never hear them call my name. It's always a guessing game. make sure you remember what you ordered! read more

Starbucks - a hand holding a cup of pink drink - Coffee & Tea Near Me - Toronto, Ontario

I hardly frequent this chain and now I know why. In Yorkdale with music blaring from the mall AND Starbucks had its own crap tinny music blaring. Waited and waited for my soy latte and was told they called my name. Who the f*** can hear over this din? Poseurs, usual crowd. THAT'S WHY I SUPPORT SMALL INDEPENDENT BUSINESSES INSTEAD! Coffee was cold. read more

I experienced the worst customer service from the Starbucks by the Concept store in Yorkdale. I ordered a Vanilla Bean Scone and a cold brew, my sisters ordered a croissant and coffees. Our coffees came after about 5 minutes - the barista was pretty good. Now my sister had to wait about 15 minutes for her croissant that was not even heated up. So many other people were getting their sandwiches and baked goods before us and after 15 minutes they gave her the croissant but no apology, ok fine. I'm still waiting for my scone, after another 5 minutes nothing. I asked someone who was walking around as if he had nothing to do, he said oh we don't have any more...... okay so I wasn't just gonna get anything because you didn't have the scone. He said do you want something else, I said at the point whatever. After another 5 minutes he returned with a blueberry scone and was so nonchalant about it. Honestly if you are working in customer service, you need to know how to talk to people. I was so annoyed and angry spending almost 30 mins waiting for some baked goods. WORST STARBUCKS! Keep Eating, Angela read more

Starbucks - Coffee & Tea Near Me - Toronto, Ontario

This Starbucks is ok. On some occasions they get my order correct and on other occasions they do not. At this location you can order via your phone, which allows you to skip the crazy lineup. I typically do this and have a positive experience. Today I waited in line to place my order with the barista. I ordered a venti matcha coconut milk frappe with a pump of vanilla and they made it wrong 3 times. The first time they added whipped cream and gave me a grande. I told them I'm lactose intolerant. The second time she blended it and forgot to add the vanilla (minor error) and the third time she got it right. I had to wait a long time for my drink so I might advise using the app to place your order because I think the guy who typed my drink into the cash messed up. This is an Ok to averages location . read more

While I like the curvature and design of the counters, the seating leaves very little to be desired. Tiny round tables that can barely fit two cups of coffee comfortably. If you're alone and seated off to the side by the large windows, it's difficult to watch your belongings, especially if you need to get up for a refill or make another purchase. This SB requires you to bring your cup back for refills - so don't forget. Cashiers/baristas could definitely be friendlier, and the coffee hotter. Sadly, this is not my favorite location. read more

Starbucks - coffee overload, gingerbread loaf has way too much ginger! - Coffee & Tea Near Me - Toronto, Ontario

Thing is, I went to Starbucks, Yorkdale store on February 03, 3025, at around 9:30. Nothing happened until I got my drink, I ordered a Venti Ice latte (no ice), normally what I was served with a full cup of drink, as the staff just filled the rest of the cup with milk, which I also got from tiger SB locations as well. However, this time my drink was left empty at the top, approximately a finger tip of emptiness at the top, which really frustrated me! I was not so sure who made my drink as I went to grab some stuff nearby, but if you look at the shift and time I mentioned, probably you have some clue who made it. Also, I have to say something about one time a staff took my order with a very unfriendly manner, I paid for my order not that I got the drink without paying, so, if a staff can't provide an excellent customer service, but make sure showing respect to people, at least! It was a female staff, (definitely not my intention to offend racialism) the staff is black, I don't know her name but I guess the same person who made my drink! I thought I would come to the store and talk to manager or staff who is in charge, in person! But nope, I am not coming back nor spending money at this store again! Quiet frankly, I have been to different Starbucks stores such as Major Mackenzie, or Weston/Steel, they have a fantastic customer service and I am always happy to come back, however, haven't I received any service as unmannered as what I experienced at SB Yorkdale! For overall rate of customer experience, one word: rude! Hope this situation would be adjusted ASAP! Kindly, read more

Of course it's always busy. It's in one of the most high-traffic malls in toronto. Not what the complaint is. They don't follow the proper practices of starbucks and definitely were not trained on drinks quality - are they even barista certified? The store itself is very cramped and the line is always out the door. POS goes by fast but you'd usually wait 12 minutes for a drink. Whatever, not a big deal. Drink quality is not consistent with other starbucks. (worked at one and had a very strict manager, especially on drink quality - got tested on foam of each drink, how high you fill it up, the exact order you have to call it out etc) They had 3 staff on bar - 2 on hot, 1 on cold and it was still queued up till no tomorrow. One girl was there calling out drinks and definitely had trouble with that because it wasted time as she was slowly reading the cups. She'd also set up the drinks everywhere to the point where it'd be spread out and messy, which inevitably made it difficult for customers to get their drink when it is so chaotic. The way they made the drink .. oh god, it hurt my heart a bit, especially when it costs a customer $4-7 for a drink. Each hot drink was not poured to the rim, which is starbs standard. The way she whipped cream each drink was messy and definitely not starbs standard either; it ended up toppling over (there's a specific way each barista is taught to not have that) and it made each drink super messy as the customer grabbed it. I'm usually not one to pick on the way a barista makes a drink, unless it falls super short of the standard and I'm paying $8 for 2 drinks .. for quality. She was super nice though and didn't lose patience with all the ratchets complaining (pro tip: never complain at a starbucks) ..maybe the employees just need to be retrained. read more

Staff are always friendly. It's always busy but that's makes sense since it's right by the train entrance of the mall. Suggest using mobile order to skip that Line. read more

Always very very very very busy. I recommend mobile ordering for things besides black tea lemonades and such alike. They tend to run out of those, and it doesn't show up on the app. Then you're stuck waiting for longer. As I waited for my drinks, I noticed that they also seem to mess up a lot on "No Whip Cream." read more

Should have known better than to get a pour over at Starbucks. I ordered a reserve coffee and asked for a pour over because that's how I usually have my coffee when I'm at home. Seeing as this store advertised multiple brew methods (Clover, Chemex, siphon, pour over) I figured the staff would at least put some effort into making coffee the right way for each of those methods... Turns out I was wrong. All the staff did after she ground the beans was get water and pour it straight down the middle of the grinds... All at once, without even going in circles. Needless to say, coffee tasted terrible and I'm never giving them the benefit of the doubt again when it comes to manual brewing methods. read more

Starbucks - Poured all the water at once down the middle... - Coffee & Tea Near Me - Toronto, Ontario

This rating is for the new starbucks that opened beside the way walk to the subway and near Nordstrom. Not only did it take then over 10 minutes to make a drink but they served it to me like this...... I have never seen a java chip frap that looked like this. It also didn't taste right. They took SO long that I didn't have time to wait in their long line to have my drink corrected. Disappointed. read more

Starbucks - Coffee & Tea Near Me - Toronto, Ontario

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If you're about to take two subways, one bus, and one long drive on the 401 during a rush hour back to your little town; this might be a nice addition to your night. The drinks were really good, but come on, you gotta staff these guys up more. THIS IS THE TO. You gotta be ready. Also don't call my name just to tell me you're just starting my drink now. Also don't ask me if I want whipped cream when you already charged me for it. Like what, you trynna save corporate some cash out here? There was a lot of people trying to get their starbies so I might have overlooked the slow service if it wasn't for the fact that their on-brand hipster baristas enjoy talking to each other about topics that aren't related to coffee beans and espresso. Overall, a pretty below average Starbucks experience. Therefore I rate 3 stars(bucks) read more

Keeping it Classic with my favorite latte at Starbucks Cinnamon Dolce Latte! from Starbucks Yorkdale Indigo I recommend that latte to everyone! It's All About Quality Brew!! I Love The Staff at Starbucks Yorkdale Indigo and I'm not changing Locations for Anyone! read more

Starbucks - Yum! Pumpkin Spice Latte at my Favorite Starbucks! Yorkdale Chapters/indigo - Coffee & Tea Near Me - Toronto, Ontario

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This is a pretty small Starbucks nestled in the back of the Indigo at Yorkdale Mall. They don't have that many chairs here so be prepared to wait or grab a seat before ordering. The counter can get backed up with all the people that come here but the staff work smoothly so it doesn't take long before you're served. read more

What makes this place special is that it is so busy and staff is happy and wonderful I always score a free sample of something while in queue They are rockstars read more

Always busy. Long line ups but relatively quick service. Drinks are consistent. At times the line is outside the and winding to the next store but now with the app, it's much better read more

This review is for the other Starbucks in the mall. Horrible service and food tastes like shit. I've been to Starbucks 5000 times ordering the same food and drink but this location makes it taste like shit. Don't bother coming to this location!! I asked for a sleeve for my drink and the person was like sure but doesn't offer to get it for me. I had to lean over the counter and get it myself. Worse customer service ever! read more

This location is always busy but what made me want to write a review is their lightening speed service. The wait time to get drinks is minimal, even shorter than the time it takes to order. Today on a Friday afternoon, they had a super speed barista. He was pumping out multiple fancy drinks per minute and standing there waiting for my drink was like watching a show lol. 5 stars for him. read more

This is a cozy little spot in Indigo. Despite being very busy (there is always a line and you have to watch like a hawk for a table and grab it), the customer service in here is top notch. I used to come here to read and write. Once I even left my phone here and it was kindly returned and staff kept for me. (Thank you honest person who returned it). So I guess I have some positive feelings about this read more