Ordered the venti cookie crumble with no whipped cream accompanying an affrogotto shot in a trenti cup. The Associate was nice, friendly and highly accommodating. The ambiance was relaxed and soothing with the sweet aroma of coffee in the air. read more

Wow!!! It takes a special kind of person to work at such a fast-paced place. I've watched these employees bust their butts here this morning to fill orders! Hats off to this crew for making orders with a smile! read more

So far each visit was worth the wait. Always a long line and staff are busy. The past few weeks after hurricane Beryl was a chaos. It was easier to order inside than the drive-thru. Needless to say today was an exception. Operation is back to its norm and staff are nothing but wonderful. The food and beverages is great this morning. I noticed it looked like it just got made when it was handed to me. Not like the normal where it has watered down somewhat. I enjoy being inside as well as the ambiance is pretty cool. The AC is great in this time of heat! Head on to Starbucks and collect them stars! read more

Starbucks - Venti Caramel Ribbon Frappuccino Blended Beverage - Coffee & Tea Near Me - Tomball, Texas

I ordered a Dubai chocolate mocha but was given an iced white mocha instead. I went back to the counter and politely explained the mistake. The cashier insisted I must have ordered the white mocha because that's what the sticker said, even after I clarified it was made wrong. She sighed, told me to throw it away, and remade it. When the new drink was ready, the barista was too busy laughing and talking on her headset to even call my name. The cup was also sticky and spilling, and when I got to my car we realized it was cracked. My boyfriend went back inside just to ask for a new cup, and the same cashier sighed and said, "What's wrong with it now?" Really disappointed with the attitude and lack of professionalism at this Starbucks location. read more

The drive -through was packed, so I decided to go inside. I found that they had only three people working, and the inside was crowded . Five minutes later, two more came out from the back. It took me 25 minutes to get a simple order, and when I received it, the foam was running down the cup, with no attempt made to clean it. The drink was really thrown together with no care. I will not return to this location . read more

Matcha wasn't blended. took a sip and matcha mix got stuck to the roof of my mouth very large sticky chunks had to pull the chuck out with my finger. Who to thank? Lady with curly black hair and lil mustache to thank read more

Starbucks - Wasn't blended right. Huge pieces of matcha mix in drink by lady with curly hair and mustache - Coffee & Tea Near Me - Tomball, Texas

So I walked in at Starbucks and they yelled at me for just adding a snap of a very full day, I thought it was just a crazy morning. I'm a regular person nothing crazy was going on in there. And ALEX one of the workers was so loud and rude to me about it instead of politely asking me please don't post it. She yelled and embarrassed me in the entire store. I'm not one to make a scene but she yelled at me. And everyone looked at me. Then she tried to kick me out for yelling back at her and repeating myself that I deleted the snap. All I wanted was my coffee. Someone who doesn't want attention on social media yelling clearly wanted attention as full as it was someone else could of been recorded. She was ignorant and so rude for an early morning when I went in happy. read more

when me and my stepmom went to go get Starbucks you can see her review to the username is B.H her drink they did it wrong she ordered mocha they did not blend it right and a piece of a matcha mix got stuck in her tooth cause they literally did not blend it right thanks to a lady that had to do that to my stepmom if you see a lady with curly black hair and a lil mustache don't trust her read more

The two lady's at this location me and my aunt just got drinks from there. Well they argued about how they can't make the "HOT"nondairy apple crisp drink during fall time. It's just because they're lazy and don't want to make it hot but on the "Starbucks website they're supposed to make any drink iced or hot regardless what drink it is". The lady handed my aunt her drink she had rude face and she was snotty and didn't give us the hot drink we asked them they didn't give us a sleeve or splash stick in the hot drink. Looked like the hot drink my aunt got had been drunken out off anyways very very disappointed at this location. read more

I went to get a drink and was excited to get writing on my drink with the new policy. They took a long time to deliver the drink and when they did there was no writing on it. It was very disappointing as I have heard many amazing things about it. read more

worst service I have ever had with Starbucks. we waited for 45 minutes and there were only 6 people in line. They are more concerned with their drive through orders & online orders. customers in real time were ignored.purple haired girl needs to be let go. very rude read more

If I could give zero stars I would. I'm so over the inconsistency in their drinks and when I pay over $6 for a cup of coffee, I don't want a cup of just ice. Once I use all the money in my app, I won't be back. I'm so livid. read more

Starbucks - This is before I took a single drink of it. I asked for light ice. - Coffee & Tea Near Me - Tomball, Texas

Super super slow service at 6:55 pm on a Sunday night...I don't know why they were so slow but, I'll go to Dutch Bros. from now on. Who ever owns this store needs to fire the staff. read more

I don't think they actually read the entire sticker for app orders. Ordered a vanilla sweet cream cold brew 7 pumps of cane sugar and extra splash of vanilla cream. I got cold brew, very little regular cream, and no sugar. Not the first time they've provided bare minimum. The service is slow and orders aren't prepared correctly. read more

This place is ridiculous...came in for a hot chocolate with my family of 3 and they took forever to take my order and when they did take my order it took a good 15 minutes before we got our drinks! Come on how hard is to make 4 hot chocolates...all the pastries are put away and this place is not supposed to close for another 2 hours! if I were the owner of this establishment I would be so pissed at the staff... you better off going down the street to Dutch Bros! read more

I got a blonde vanilla latte and some roasted egg white and bell pepper bites. My food and coffee was perfect! Christian helped me with my order and was super nice. The store was relatively busy and my order still came out quick! I definitely recommend this location! read more

Truly incredible how slow this location is. Come on Starbucks. Fix this. Taking 4 mins to listen to each order in the drive-thru. Absolutely laughable that they asked for a tip when I finally got to the window. read more

This Starbucks in particular sucks. They barley put any caramel in my caramel Frappuccino. It was like 2 lines of caramel on the top of the whip cream and that was it. The drink didn't even have any coffee, just ice milk. read more

I was denied service because I forgot my mask. No mask was available in store. Tell me, whats the difference between 6 ft in store + plexiglass shield and 6 ft in drive thru with no plexiglass ? Nothing. But you can drive thru without a mask! And not get served inside. (I ran in to quickly order because there were 10 cars in drive thru.) Starbucks makes no sense. Manager said she was enforcing corp policy & protecting her staff. I'd argue that they are taking a bigger risk in drive thru. Definitely an example of ignorance and rules for the sake of rules only. I went to Denova. I really hate giving Starbucks my business and will no longer. read more

Anytime I go there is something wrong with the order. Whether it be the wrong milk or not enough sugar or completely forgetting a food item. Also very rude when asked to remake read more

Some of the staff is great. The property is very run down, grass and weeds are a foot high. Honestly, If it weren't for cars going through the drive-through, it looks abandoned. read more

Went to this Starbucks and there was lipstick on the lid! With everything going on how can you let this happen! Your customers lives don't matter that you send out used lids with coffee??? Please explain read more

Starbucks - a white plate with a hole in the middle - Coffee & Tea Near Me - Tomball, Texas

If you want to wait 45 minutes for the coffee to come out wrong this is your place. I've given it multiple tries with the same outcome each time. Long wait and can't get a 6 dollar coffee order correct. read more

This Starbucks is in a tucked away location near the Tomball Medical Center. If you don't look for the sign you might miss it. The staff is very friendly, so it's worth the effort. If you have a gold card you can get a free refill in your drink. Also, you can ask for "grounds for your garden" and they will give you a big bag of used coffee grounds. read more

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My daughter walked into the house this morning with a Starbucks cup in her hand and declared, "I saw the Grinch today!!" Huh? Oh, right! She visited the SB's in Tomball and was grumpily served by the old dude with an anti-joy attitude that just about kills all the happiness you bring thru the doors with you. A few years back I thought The Grinch was just having a bad day. As I visited more often I realized, Nope, he is just one miserable dude. What I thought was a frown turns out to be quite the scowl! One that pleasantries fail to turn around! (and, I'm a pretty hilarious guy who brings happiness wherever I go). This is absolutely the worse Starbucks I have ever visited. I live, work and play within just a few miles of this SB and rarely do I go there. I must assume The Grinch is related to someone powerful in the Tomball Starbucks Family or has something to hang over his bosses heads. Hats off to the dude for keeping his job this long. read more

I'd like to take a moment to give appreciation to Christian. I'm not sure if he's a manager, but if he's not he should be. he's always got his friendly attitude on no matter how slammed it might be. Today they were out of Venti cups for hot coffees due to the cold weather and I was accommodated! I stopped coming to this location a while ago but He has single-handed made me like this location again. He deserves his praise and a raise! or at the very least a special note of recognition. hope this location keeps And appreciates him! read more

worst damn starbucks ever . can't even make a godamn drink right . rushing to get shit done . been waiting 30 + minutes shit is insane .

If I could give this Starbucks less than 1 star I would. I come here often only because of the drive through. ONCE AGAIN the only reason I keep coming back is for the drive through. (Even through the screw it up every time I go in the drive though)Every time I go through the drive through my order gets screwed up. It's not a difficult order. It's as simple as make the drink like I say I want it. But they don't listen, type it in wrong or just flat out don't care. After I get my screwed up drink I usually have to go in and have it remade. Yes after I go in the drive though I have to go inside. Asinine I know. And I though it couldn't get worse. I though ok, it's the only Starbucks In Tomball( except for the Kroger and target. Those are out of the way though. ) so I'll try going inside. Nope can't get it right either. I order either and iced americano, iced caramel machiotto, or iced espresso. Always venti. Always with extra extra ice. All the way to the top of the cup. ( I know I'll get less drink but that's how I like it. And yes I pay for the venti even though the amount is like a grande but I don't mind I'll pay it any way) annnnyyy hooo. Here's my order for the machiotto. Venti iced caramel machiotto 7 pumps vanilla( it usually comes with 5. I use to say 2 extra pumps of vanilla but then they would ONLY PUT IN 2 pumps instead of 7) I like less milk than what they usually put in( if you look at the cup there are 3 black lines that they use to measure a vinyl machiotto has milk to the top black like I like it to the bottom) So I order it with milk to the bottom black line. WITH EXTRA EXTRA ICE! It's not hard. Vinyl iced caramel machiotto with 7 pumps vanilla milk to the bottom black line with a crap ton of ice. It's simple instructions. Starbucks encourages people to play with their drinks and make them like they like it. I've dont that and they still can't get it right. I will never ever come back to this Starbucks. I'll go to the one in Kroger or 4 miles away before I go here again. Full of incompetent people who cannot make a drink for the life of them. I use to have perfect Starbucks who knew me by my order and I never even had to say it. They'd just ring me up and if be on my way! I since moved and am stuck with this. I am not happy. I will find another Starbucks. And they'll make it right! read more

Starbucks - Light ice instead of extra ice! - Coffee & Tea Near Me - Tomball, Texas

For a Starbucks, this one is consistent as all the rest. Service is quick, correct and done friendly. At least on this trip. My drink of choice is a cold brew with sugar free vanilla and nonfat milk. Keeping it healthy. read more

Starbucks - Coffee & Tea Near Me - Tomball, Texas

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Just got a medium cup of black coffee from this Starbucks and it was ice cold. If they were going to give me cold coffee the should have given it to me for free! And don't tell me they probably didn't know it was cold, the cup didn't even feel warm. Zero stars if I co Update 1/20/19 @9pm was going to give Starbucks another try. Pulled through the drive through and no one acknowledged I was there. I thought they were closed so I just left. I happened to look and Yelp said they are open until 10pm so oh well I'll just go to the Circle K down the street and get a better cup of coffee for a lot less money read more

It's all gone down hill, it takes so long to get coffee if you ordered on the app and go in the store and get it, I ordered minutes 30 before walking in and I waited about another 30 minutes just to wait on my coffee. They are so slow and there where people ordering at the counter and getting their drinks before me and when I did get my drink it's was burning my hand even with the protective sleeve and it tasted almost completely of hot milk... read more

I ordered on the mobile. Then, I picked up. I stood in front of staffers. I saw a girl. She saw me. I said excuse me ma'am. She ignored of me . I called her three times. By that time, she just looked cups did not do anything. She just walked around. I did not know what she wanna do. I asked a man How can I get my mobile order? I really don't know. By the way. There is missing something. Never come this location again read more

Starbucks - Coffee & Tea Near Me - Tomball, Texas

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I was at this Starbucks this morning & the service was horrible, we'll specifically the girl with purple highlights. There a misunderstanding with the cashier of how many drinks I wanted & I proceeded to tell them that I am missing a drink & the lady said okay what was the drink? I proceeded to tell her & I asked a few more times after that if the drink was getting worked on. She continued to say "give us one moment" several times. I didn't get my drink until 20-30 minutes of waiting for a drink that I purchased from the jump. Total weight time approximately 40 minutes or so. Service was horrible. Costumers that come inside need to be treated with the same respect that drive-thru customers do. read more

Always correct orders with positive attitudes and smiles! Love these guys, and when I ask for their favorite drinks they always make them delicious and an option to remake the drink if we don't like it! read more

I gave up, the orders are always incorrect. The consistency here is very poor. Unfortunately customer service and care is eons away at this location. Not a fan of this location. read more

This Starbucks gave me my coffee for free due the person in front of me in the drive through taking too long. Impressive customer service!

service was extremely slow!!! i work in fast food and understand it can be busy at times but to be waiting in line for 40 minutes???? and then to receive my drinks with no apology or any acknowledgment from the window employee....ridiculous and unkind. refreshers tasted like nasty water.. read more

I've been a frequent Sbux addict since I had my first Java Chip Frappuccino when my older brother got me one when I was like in high school (I wasn't really allowed to drink caffeine lol). I've traveled to different Sbux over this area and have frequented them to study (if I calculated how often I've gone to Sbux, I think I could've supported a fellow Barista and sent them for one semester at the local college!) The good thing about this Sbux is the consistency. Sure some of the baristas change but a couple come to mind since they are hard workers and are very friendly, especially when I bring my younger brothers join me to just chill. Rámon and Jake. Two awesome guys. Rámon is cool cuz he really encouraged my kid brother to do well in track. That makes a long lasting experience since he's a sophomore in high school. Jake is awesome cuz he's very relaxed but helps me correct my drinks if it was made .. um... not as well as I had hoped (I'm remembering a time when there was a girl being trained and the mocha frappe I had tasted like watered down milk with a touch of mocha). Yes, mistakes happen, but listen -- Baristas are people, too, who make mistakes. Be nice about it and ask to see if they can remake the drink for you. If you're late for school or work... you should try your best to add possible beverage mistakes into your commute. Or just make your own at home and you would save money Anyways, these guys and gals are great and I enjoy studying here. If they ever expanded to add more sitting space and outlets (especially wireless Qi chargers that give out 5v/2amps output).... that would be wickedly spectacular! read more

Even before covid- extremely slow. Unless you want to spend 30+ mins in line any time of the day or week, don't go!!

If u like being yelled at for not staying 6 feet apart from your partner then come on in! literally rudest experience ever. I came in with my boyfriend, his brother and his gf and we where just discussing what we where going to order and we immediately got yelled at for not being 6 feet apart. A few seconds later my bfs brother and his gf where trying to talk and the guy AGAIN yells at them "6 feet apart please!!" And mumbled "holy..." under his breath. Super unprofessional, will be calling corporate on this employee. He can stay home if it bothers him that people from the same household aren't "social distancing" SMH read more