I always stop here for my caffeine fix on the way to Little Rock from Dallas. Today at 5:30 pm ish I walked up for my coffee and restroom stop and they informed me they were closing the lobby for a staff meeting. I asked if I could use the facilities and he said yes and also took my order. I was glad. Four stars is due to the fact that they advertise being open but they do this a lot. I've stopped in times past with the same problem This time I got there barely in time to be let in. Most times it's open but the times that only the drive through is open is very frustrating for the traveler who needs a coffee AND a pit stop. Thanks for letting me in today. I really did appreciate it. read more

It's Starbucks, so you know what to expect, this location normally has good service and they did have good drink quality this visit, BUT they were slammed and understaffed on a high travel day after a holiday. I placed my order via mobile ordering, and then I got there , I still had to wait about 30 minutes for my latte. It looked like they only had one person barista working the hot drink area. They could sure help productivity, efficiency and overall customer satisfaction. The barista tried to keep everyone informed by calling out the next two or three names and saying your up next, but still it was a long wait. I read more

This place can not get the order RIGHT! It's so frustrating, what's the point of customizing your order if simple request can't be followed. I repeat my request twice in hopes they will get it right - Nope they don't. This location seems to always be so disorganized and understaffed. No streamline in workflow. read more

This is the only Starbucks where I get the t 1/4 empty for foam with my nitro cold brew. From my past orders with many other Starbucks this seems to be the wrong way to serve it and also a of a rip off. 1/2020 Still ripping folks off by not serving the amount of liquid coinciding with cup size customers are paying for! read more

Starbucks - Nitro cold brew with top 1/4 empty because it was filled with just foam. - Coffee & Tea Near Me - Texarkana, Texas

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We've had issues almost every time we hit up this Starbucks passing through Texarkana. This time they made mine with dairy and I didn't catch it until we were 30 mins away. I can't have dairy and unfortunately there isn't a Starbucks close to get this fixed. I suppose I'll have to try and contact customer service. Also the bathrooms are awful every time I've been in. It's a shame because the people are so nice here but I think we will need to find a different location to stop at read more

Starbucks - I know it is Texas and y'all love to do things differently. Please follow CDC guidelines. All employees should be wearing masks, correctly. Please fill coffee cups more then half way. And when I ask about it, kindly. Please for the love of god do not turn around and shout to the non socially distant packed lobby that "customers got attitudes today, mother fucker!". I do not need Starbucks employees cursing at me first thing in the morning. Thank you for that. You can keep your swill. First time for everything. I had to walk out, without coffee so that the several children present did not have to endure any more adult language in a captive clusterd lobby from multiple Starbucks employees. Filthy floors behind the counter and more shade being thrown around then at sunset. Awful. Tragic. SAD. 2507 Richmond Rd, Texarkana, TX 75503 read more

The WORST Starbucks WE HAVE EVER BEEN TO. The guy took the order was absolutely awful. We got up to the window, as rudely as possible told us "we outta cold brew". My husband told him okay, let's do an iced Americana". We are then told rudely "yeah we outta the chocolate croissant so I took it off the order" and slammed the window door. No offer to replace it with anything else, nothing like that. Listen, the more garbage employees you hire, even if you're a big corporation like Starbucks, we will still going there. We have had a few bad experiences lately (nothing this bad), but have started doing our own cold brew at home. We happened to be out dropping our kids at camp so wanted a coffee. Never again. I get people don't want to work, but hire completely oblivious ass hats like this, you'll eventually lose business. Told the guy no classic and 1 pump of cinnamon dolce and he cared enough to hear that we wanted cinnamon dolce so put a crap ton of sweetener in it. Got miles down the road and went back. Thanks incompetent Starbucks employees. They used to actually care about the caliber of human they hired. Gone are the days! We turned around and went back on and got them to correct it and they forgot the extra shot the next time around. At least they did try. The first guy at the window though, bless his heart. He was rude and had zero care. I remember when I was in high school, getting a barista job was hard. Working at Starbucks was tough and now apparently anyone can do it! read more

Ordered a cold brew, but was super sweet and also very. Bitter. . The employees were very kind.

Go to your local Starbucks and ask the barista to make you a random frappe of their choosing. It's great! read more

Starbucks - Shoutout to the baristas for having fun this morning and making my random frappe, which I have no idea what it is, but taste great. - Coffee & Tea Near Me - Texarkana, Texas

Worst Americano.. asked for one with a splash of milk, she must have put at least 1/2 cup of milk in it. Needless to say it was cold. If I had wanted a grande glass of lukewarm hint of coffee flavored milk I would have asked for it. Also, the place was filthy!!!! Starbucks is typically a reliable place to go to, this location proved that wrong!! Yuck read more

I'm in between traveling and my pit stop to work remote was here. The staff is extremely friendly and so joyous. The atmosphere in here has been amazing since I first arrived. Because of today - I'll make this my pit stop more often when traveling this way. Do yourself a favor and stop here! read more

Starbucks - a plastic cup with a straw next to a computer keyboard - Coffee & Tea Near Me - Texarkana, Texas

This is the worst Starbucks I've ever been to. We waited for 40 minutes for a simple pumpkin spice frappe and caramel macchiato. 40 minutes is just ridiculous. 20 minutes is pushing it but 40 !!!! Many people walked out and left before getting their drinks because they had places to go. To end it off, our drinks didn't even taste right, but we knew if we asked them to fix it, it'd be another 20 minutes. I will never come back to this location. read more

Came to the drive thru at 6:14 pm on a Thursday. Workers inside but paper covering the drive thru window and one worker was locking the front door. AT 6:14!!! The app states they close at 9. Put a sign up at least. Drive thru line was 8 cars deep and they were totally ignoring everyone. Terrible customer service. read more

Honestly you're better off ordering from a different location if you don't want to be sitting there all day long. I placed a mobile ordered and waited for about an hour before leaving. Guess they got my money, maybe they can use it to help hire more people. ​ read more

Was just in the drive thru for 10 minutes behind two cars. Closes at 9pm and got in line behind two cars at 8:50. They took forever to help the two people ahead of us and when we pulled up at 8:57 they played an automated message that they were closed with three people in line behind us. Pretty sad service. read more

Everybody here is so nice! They always try to establish rapport with their regulars. They also keep the place clean all the time. The best barista is Jeremy, who is the manager I think. He always gets my drink PERFECT!! read more

Talk about packed! This must be the only Starbucks in Texarkana! Dispite the crowd, I got my drink without much wait. If it would have been a bit hotter, it would have been perfect! Getting in and out of this locaiton can be a trick. Bring your patience, you're going to need it! read more

Went there today! I was shocked I have never seen a Starbucks this filthy. The work areas had spilt milk all over. While I was there they did not wipe off the mess. They put clean cups in the mess while they were making on making the drinks! Looks like this place has not been cleaned in weeks. I couldn't even drink my mocha. I through it away! The thought of how unsanitary it was I just couldn't drink it! By the way there were 6 people working there! read more

Staff are friendly but my biggest complaint is the bathrooms. They are disgusting... see pictures read more

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Stopped at this starbucks during a road trip and it took forever! Baristas were slow, getting our order of 5 drinks in 20 min! One of the baristas daughters came by and she stepped out to talk to them although there was a long wait and line.. It was a bit frustrating seeing as how we were trying to get out of there fast. Two of our drinks were made incorrectly, and when I mentioned it to the barista he said "oh it must have been rung up wrong." I waited patiently and had to ask him again for my drinks to be made correctly. #fml read more

We were staying at a hotel across the street so this was a very convenient location. We used the drive-in on our way out of town. The new app makes it so easy. I placed my order and it was ready when I pulled up. Very friendly service with a smile. read more

I should have gotten the Cappacino instead of a cup of coffee. OMG, it was terrible. I should have remembered, but thought I would give it a try. Failed. read more

Totally love the rich, strong and truly tasty, perfectly brewed black Iced tea, no water no syrup and light ice- just right every time. Crazy busy at this location last 4 times we've been here so plan to wait - and still worth the stop read more

Starbucks - Decor de cafe - Coffee & Tea Near Me - Texarkana, Texas

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Long wait. At least 15 minutes or more. No matter your order. 4 people working the drive thur...one person doing orders from the register. read more

Starbucks - Long wait time for everyone! - Coffee & Tea Near Me - Texarkana, Texas

Thanks for messing up my simple order and taking forever to fix it. Need to work together more than joking around behind the counter. Very annoyed. Maybe if I went through the drive thru they would of picked up the pace. Also they didn't even know their stock, one employee searched for a sandwich until later realizing their menu was mislabeled. Pick it up Starbucks. read more

Just received the WORST service here. Went in to pick up an order I'd made thru the app. The place was jam-packed with people, some not wearing masks. After a few minutes I asked someone who was doing her best to ignore me if there was a "mobile order for Mark" ... was then told to stand in line behind about twenty people. I explained that I'd made the order on the app. Didn't matter. They wanted me to stand in line anyway. I refused and stood by the pickup counter (as I'd done ever other time I'd picked up a mobile order). After several more minutes, I asked again...this time I started making a scene. The drive-thru guy asked to see what I ordered and I showed him. Turned out my food had been waiting on a counter. Absolutely ridiculous. Terrible customer service. read more

Just stopped in on a roadtrip from Austin to New York and this Starbucks is the BEST I've even been in. Don't drive through, just go inside! Wonderful staff that answered all my silly questions about the Christmas Via and were super helpful and friendly. Excellent stop. read more

The "barista" I dealt with this morning made for the worst Starbucks interaction I have ever had. Perhaps she just didn't like my T-shirt or she is just always trying to put people in their place. In addition to the tude the cold brew was easily the worst I have ever had. A sip started with a hint of coffee flavor followed by battery acid and sour patch kids. I suggest getting your coffee on the Arkansas side. read more

Chai tea latte!!! Best place to get them. If you haven't tried a chai tea, you must do so ASAP... Jus sayin' read more

Starbucks - Coffee & Tea Near Me - Texarkana, Texas

Very disappointed! Paid for a grande frap with no espresso/caffeine and what did she screw up! Yep, has caffeine. We are on the road traveling back to Illinois and I'm not turning around to fix this. read more

We are regular Starbucks customers (gold card) at multiple locations, so I think we have a good handle on expectations. We arrived to no one in line and no one in the drive thru. We placed our orders- there's nothing complicated about a standard latte. Somehow it took 15 minutes to get our 2 drinks. The good news is that if you're friends with the staff they will get your drinks out first even you arrive after someone else who is waiting. It's really frustrating when you're waiting and 5 other people get their drinks first. Over all, super slow service. You guys have some work to do. read more

Nice staff, clean and comfortable atmosphere. Stopped here for caffeine and sandwich during 7 hour roads trip. Super helpful staff.

They took forever to make my online order because they were too busy with the ones in the store. When I asked about my drink after waiting in the store for 15 mins, the man had an attitude and acted like I was impatient.. not impressed with the service read more

Friendly staff. This location was pretty busy and not very big, but they kept things moving as quick as they could and apologized for the wait. No complaints from me on the food or drink, and I consider myself pretty picky as I have a go-to drink. read more

Stopped to grab some coffee before we hit the road for Nashville and had a great experience. The man (I wish I had got his name) working the drive thru window was such a friendly individual and it was a great way to start the day. That plus they had cold brew ready so I was able to get a cup of my favorite coffee! read more

We are traveling and usually love to stop at Starbucks. What an awful experience here!!! Bathrooms were filthy. Floor of the restaurant and behind the counter sticky and clearly had been neglected for a long time. Drink was wrong and supposedly "fixed" but still did not taste good at all. And I get this same drink several times a week back home. Will never be back to this location again and making sure my friends who live in this area know!! read more

Very friendly staff. Great cup of chain coffee for a long drive.

Fast service, friendly staff, AND they had the Texas mug. Checked another state off. Yay.

This is my favorite Starbucks ever, mainly because of this one cute barista, her name is Isabella. Absolute bute this one is, she even gave me a kiss on the cheek last time I ordered a mocha loka choca floka peepee bla bla with extra cream. I blushed and she winked at me which got me well... a little excited to say the least. 10/10 would recommend this restaurant, don't bring your kids though because the place gets a little wild after dark if you knowhaimsayin. read more

The drive-thru is weird but not too detrimental to the place. The coffee could have been hotter and they could have been a little easier on the white chocolate mocha syrup. But all in all it's just another typical Starbucks. read more