Today I had a wonderful experience at the drive thru at Page Ave Starbucks. The barista/associate was extremely nice when ordering my drink. I ordered the vanilla sweet cream cold brew and he asked if I wanted the "Tik tok trend" version, I asked what is was- it was caramel drizzle on top of the drink. Of course I said yes! I think it was so impressive that the barista knew a tik tok trend of the drink I was ordering. & let me tell you... IT WAS DELICIOUS!!!! When I pulled up to the window to get my drink the barista complimented me on my nail polish as well. Super friendly and approachable. When someone is nice it makes such a HUGE impact and difference on someone's experience. Keep up the good work Page Avenue Starbucks!!!! read more

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Third Starbucks I've visited in a week & once again NO DECAF. WTF, Starbucks?! Why is decaf not brewed? Is keeping a batch on the side so difficult? - Annoyed. Besides no decaf, drive through is very narrow. And they never give napkins unless you specifically ask for them. Came here on a Sat before 1pm & this place was slam packed. read more

Starbucks - Drive through - Coffee & Tea Near Me - Staten Island, New York

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Excellent location, plenty of seating, friendly staff. Clean bathrooms without the annoying code on the door. The only downside is the parking situation. Situated in a small strip mall parking lot, parking is limited and the parking spots that are available are smaller than average. It is clear that parking was sacrificed for the benefit of the drive thru. read more

I have given this a 5 star on a previous visit but now sadly it must be amended. Ordered on the App and when I received my beverage it came without the Splenda that I chose from the app. I was told that they only have stevia which does not sit well with me. I would have thought that the app would let you know that they were out of Splenda Maybe next time Starbucks . read more

Lovely staff. More often than not always make my drink right, which is not something I can say for the Woodrow location. Great spot!

The coffee is always served warm, especially through the drive-through. When ordering, I would suggest to say you need extra hot coffee for it to come out hot. read more

If I could give it a half a star I would have I went there to get something to drink and there were people sitting everywhere with computers and people screaming out names. I'm not used to this type of atmosphere yet when it took me about 15 minutes to get to the counter I was totally confused because I know the coffee taste like crap and wanted something else to quench my thirst. Before ordering I looked around again and noticed there wasn't one seat available and there were two of us After thinking about it for about a second we grabbed some type of juice & told the guy who is lounging and taking up the receipts to move it or lose it. He looked at us like we walked into his bedroom without knocking. I didn't know that these millennials congregate at Starbucks just because it has free Wi-Fi. Do their parents know where they are? read more

So I love Starbucks and I recently started coming to this one because my new office is near there. I've gone there a few times now and the employees are rude. My first visit I walked it and was the only one on line and I was ignored. She finally walked over after another lady came in behind me she was rude and acted as if taking was order was a hassle. Ok I moved on. Next visit I felt better because Jake and I remember his name because he was friendly and he said oh I remember you. I remember the name from yesterday. Now I know the right way to spell it. Next visit Jake was not there and the same thing. This morning I came in ordered and my drink was not made. I asked after 3 other guest came after me and walked out. One with a similar drink to mine. I asked about my drink and the lady said to me rudely I told you you were next. Wow I'm imcustomer service and I know how a client some be treated. I told every one about Jake and that I want to hire him cuz he's just awesome. The rest. More training!!! I just left there again 10/17/19. So rude, I asked for a bag for my protein box and she drop it on counter and proceeded to help the next client dismissing me. I put my protein box in the bag and all I could say was wow. I immediately called the corporate office to share my feedback. This is unbelievable!! It's should be ZERO stars. read more

Horrible service! Asked for a dragon fruit drink from the "secret menu" at the drive thru. We were told they had none. When we got to the window there was dragon fruit drinks on the counter. Basically they were lazy! Only taking orders for easy drinks!! Than having a nasty rude attitude about it. The woman at the drive thru was rude as can be!!! Never again!!! Frappuccino was horribly made read more

All Starbucks are not alike. This sadly has to be the worst one ever!!! Granted they have been only open for a few months they still can't seem to get their act in order. The first time i came it took like ten minutes to make a cafe mocha, and even a simple drink like that they messed up. I took it as a new branch that had some kinks to work out. But now a few months in they still are making to many mistakes, and it's only hurting the brand. Who trained these baristas anyway, it's not that complicated, ask the customer what they want, and make it, simple as that. How many times can you mess up an order? Seriously re-train them or terminate their employment. The only reason it gets a 2 star rating is because the place is big, surprisingly clean,free wifi,a drive thru(tight squeeze) free private lot and of course the coffee. I'll give them another shot, but if not go to the one in target close by, never a problem there. read more

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the drive through worker here is delightful and pleasant has an amazing personality I loved getting to have an encounter with a nice Starbucks worker for once read more

A great Starbucks location! Friendly workers, decent size space for studying, and very clean. There's also a drive thru which is a plus but can get very crowded. All in all, a good Starbucks read more

Starbucks - Grande skinny iced caramel macchiato! - Coffee & Tea Near Me - Staten Island, New York

Two days ago I decided to order through the mobile app. I ordered a mocha latte and egg white bites. I waited a few minutes to come there to give everything a chance to be ready. I walked in to check the mobile station and didn't find anything. A minute later my drink came up. I then stood there watching everyone come in and out grabbing their mobile orders, but food never went up. He gentleman had asked your waiting for food right, I replied yes. Finally I asked can you check I think something went wrong. They rushed my order knowing I was there a while. The barista came up to me and handed me a gift card and said thank you so much for being patient, some people scream when their order isn't here. I thought what she did was so nice. Im sorry people do that to them over a drink or food. Mistakes happen and thanks for helping me. You guys made me smile for the day, I felt lucky to have walked in that day! read more

This is the only Starbucks location in Staten Island with a drive-thru. So there's always a wait in the drive-thru. The employees are nice. Unfortunately they always manage to mess up my drink order. This is on the opposite side of the island for me. But when I'm in the area I stop by sometimes. read more

Starbucks - Coffee & Tea Near Me - Staten Island, New York

I frequent Starbucks often, so I know how my favorite drink should taste. Also my daughter works for Starbucks in jersey and she definitely know how a drink should taste. Both of our drinks was watery tasting. Nearly any coffee taste. Before our order was given to us. The cashier ask do we want to round our bill to the next dollar?? What the what?? So when we said no he asked again and we said no again then he went came back 2 minutes later with our drinks and we were served watery non tasteless drinks. Oh yes this was done deliberately. We did not understand that he was begging for a tip. We thought he was asking for us to donate for an Organization. IF YOU DON'T ROUND YOUR ORDER TO THE NEAREST DOLLAR YOU WILL BE SERVED NASTY TASTING DRINKS. read more

I never held you up to corporation standards. Perhaps because of that leniency, I noticed the location become more trashy as time progresses. The drive thru is usually always a mess, but you can't blame the staff for that. Just a poor location choice from years ago. The parking lot is a car-suspension-bushing punishment. If you own your car, you would save money parking it at the sidewalk curb. Again, can't blame the staff for that. But speaking of the staff.. most Starbucks baristas cry & complain about us customers being pathetic. Customers complain about the price, availability, wait time, observing, just about anything. I have always been sure to never do any of those things. Never even cursed anyone out, another customer favorite thing to do. But after today I feel otherwise. Never let your guard down and underestimate how much a barista will talk about you behind your back, good or bad, or do ignorant, petty bull spit to your order somehow or someway to play you. You will be bribed one way or another if you don't pay attention. That includes decafing you, or pulling one less shot for your triple espresso. See a refresher with no carbonated fizz at the top of your cup? It wasn't shaken its minimum of 10 times. They never mixed the ingredients in a shaker, they poured it in the cup and added ice. Bring it back and get it remade. If it's still not right, or you're still not satisfied, e-mail customer service and they'll give you a $10 credit if you paid by app. Does the ice in the cup just sit there and not have enough room to move around? You were cheated out of about 40% of beverage content from the mass of the ice raising the liquid. Bring it back and have it remade. Their policies insist that it must be remade. That's roughly 1.95-2.89 of customer money, gone to the void, EACH TIME Chances are, if it taste like shit, it's because it was prepared to taste like shit. The Starbucks syrups are meant to be dispensed in full pump bursts. You put your hand on the nozzle, and you PUSH.. all the way down. If "Becky" ordered a grande 4 pump cinnamon dolce latte, how many pumps of syrup does she get? FOUR. Not 3 1/4, not 2 7/8ths, not 4 1/2. If you are too lazy and hesitant to do your job because you feel miserable working for a CORPORATION with extensive labor, hours, customer connections and health concerns, move on in life. Take your stocks, tax refund, tip pool and whatever carries-over benefits you can and move on. Don't sit on people and their emotions if you don't want people to be pissed off and sit on your emotions in return. Disgusting. I've never experienced such a pathetic excuse of this establishment than the one I have tonight. I don't know what was up your asses from the day you might have had, but instead of being discreetly petty to your individual customers, move on. Let someone else - unexpecting and currently broke to do your job. You could be making more money and be happier elsewhere. You see and you KNOW how much money comes through your tills.. how dare you. My boss makes a dollar, I make a quarter. And I've always been willing to share that with you. Your boss makes a million, you make a dime. So instead, go waste company time instead of mine. I would have listened to anything you would have told me. You could have always shared your best or worst interests of your daily work experience, outside of your silly policies and procedures, since you and plenty of other Starbucks baristas around the world break them all the time. You could have criticized anything about me directly to my face and I would have taken it like a man and understood your opinion. But.. no. This is where we are now. Hope you had a SLAMMIN' happy hour on Valentine's Day. There you go. You're all set. Thanks & have a great night. See you soon. read more

If I could give 0 stars I would be so happy. Ordered about 3 drinks that were not your average drinks and they refused to make them, and then said they "didn't" have it while it was sitting on the counter for a mobile order. Then the woman at the drive thru was insanely rude, and when I said "keep the change" she had a rude remark back and all I have to say is never again. read more

LOVE DRIVE THRU! DRINKS ALWAYS THE WAY I LOVE THEM! & addicted to the "thats it" fruit bars. But the crappy part is that the location and lot its located in is very crowded, theres a bank and bunch of restaurants on the same premises and the parking can get crazy and even into heated arguments! I usually go early in the morning or not on a peak day like the weekend or after school hours cause you won't even get to get on the line because someone will be coming out of a parking space or pulling it or trying to get out the same exit from a different direction so just be careful with that. read more

Placed a large order the day before and asked for it to be ready in morning told me no problem. Show up the next morning and they pretend like I didn't order it. Then say they found it but have no travelers boxes. Employees didn't care and basically said tough luck. read more

Clean, friendly staff but a little slow and nice decor inside. Coffee is usually good and drinks are made well but pastry display looks like it's struggling. I feel like this is common in most Starbucks chains that the food no longer tastes fresh, more like 2-3 day old treats that came out of a factory and not a kitchen. I frown upon the drive-thru at Starbucks because how lazy are you to step out of your car, also I feel like a drive-thru automatically cheapens a brand. The huge down fall is the parking situation, which is NOT Starbuck's fault. If you plan on getting coffee on a Friday or Saturday night, don't bother. The restaurant a few doors down has MORONS for a valet staff. They clog up the whole lot and even the drive-thru for the bank next door making it IMPOSSIBLE to park and go inside starbucks. I have left without getting coffee on multiple occasions because of this. read more

I love Starbucks and order from them two or three times per week. However, lately their Page Avenue location on Staten Island has been extremely disappointing, especially the drive thru. The last three times I've gone the guy taking the drive thru orders is giggling and joking around with his coworkers and not paying attention to the orders he's taking and getting them wrong. Once I could forgive, but today marks the third time I've ordered one thing and gotten something completely different all because giggles the clown wants to joke and play instead of work. Today I ordered a venti, quad, cinnamon dolce latte hot, and a venti, 5 espresso shot vanilla latte hot and instead got a cinnamon dolce latte with 4 extra shots of syrup and a triple shot blonde latte. WTH?!? Management at this store needs to seriously retrain the drive thru guy so he actually does his job and gets orders correct. I don't mind paying the premium price provided it's what I ACTUALLY order! read more

Ordered a grande dragon drink .. gone within 4 sips the drink was basically all . This drink also was about 5 dollars which is totally overpriced for again 4 sips read more

Starbucks - Coffee & Tea Near Me - Staten Island, New York

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I often use the drive-thru when purchasing coffee and tea products from this fine location. The car rolls up, and a god like voice from the intercom by the window greats me. This magestic creature says to me, "Hi, welcome to Starbucks. Can I take your order?" I then think to myself 'yes, yes you can.' I give my order, and am instructed to pull up to the window. A magical creature of kindness, like one of Santa's elves, tells me my total, and I pay. I proceed to go on about my day with a great tasting drink, and a fine memory of a fabulous starbucks journey that once was. Thank you starbucks staff. I fuck with you. read more

One of the worse Starbucks I have been to. My drink, Mocha, tasted like milk with a hing of coffee and mocha. It such a common drink. I didn't expect them to mess up order. My friend also order a white chocolate mocha and felt the same way about her drink. I guess this place read more

Location and hours are convenient. They seem to know just the right amount of milk to add to your coffee. I like the interior with its nicely done wood. read more

Starbucks - Coffee & Tea Near Me - Staten Island, New York

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LOVE my local Starbucks! I was their very first customer on opening day. ALL of the staff are super friendly and a few know me by name which makes me feel very welcome and at home here. The drive through is ALWAYS fast and accurate. I even gave Starbucks coffee as the favor at my Wedding! My guests loved it!!! I wish they were open 24/7! read more

Love the convenience of the Drive thru! Can't live without my White Chocolate Mocha, Mocha Frappuccino's or Pumpkin Spice Frappuccino's when they are in season! read more

Starbucks - White Chocolate mocha mmmmmm - Coffee & Tea Near Me - Staten Island, New York

Wow, the drive-thru takes FOREVER. 15 minutes just to get to the speaker to place the order You're better off going in or doing an order to pick up (I would've if I didn't have my pet in the car). read more

Coffee is very good, but the drive through is horrendous! The line sometimes forms in 2 directions and people are always trying to cut in front. One day there will be a bad fight. They need a larger parking area for the lines. Sometimes not worth the hassle. read more

Slowest Starbucks ever. And almost every time they mess up my drink, people are really nice but I think they need more training or help

Recently visited this Starbucks and all the employees were wonderful and fast. The one girl Alyssa who made my coffee was especially sweet. Was in and out in under 5 minutes read more

I had a good experiences here. Nice food selection and I love the drive thru. It is well maintained and clean with plenty of seating. My beverages have mostly been on target and corrected when not. read more

For a chain like this it's amazing to get a small time coffee shop feel from this location! I used to work next door and loved that they were open at 5:45 so when I came for my morning Joe they were ready! They know customers by name know their drinks and have welcoming attitudes always! Bravo to this staff best Starbucks on Staten Island!! read more

Best Starbucks in the world! Such an attractive staff!!! Always friendly and helpful! I really could go there everyday and the girl Alex is a sexy sexy woman!!!!! read more

I have to update my review. Since two years ago, I've continued to come to the Page Ave location and they've gotten a lot better with their service. They always make my drinks correctly and always have my breakfast sandwich. They don't ask for your name for your order, which gets a little confusing when there's 10 people waiting cause they'll just call out " coffee with skim milk" etc read more

Excellent customer service!! The staff goes above and beyond!! Especially Mary and Alex!! Love them!!

The drive-thru is very efficient and always gets my order correct. If they are out of something they are quick to substitute something. The staff is friendly. read more

This is my local Starbucks. It's clean, the staff is friendly and they haven't screwed up my order yet. They also helped me out one day when my phone died and they were nice enough to charge it for me. The drive through line is always long but in the mornings, I go inside and I am out in 5 minutes or less. Never more than one person in front of me. read more

Starbucks is one of my favorite places to get coffee. The server was very friendly and the mocha was good. I love that this Starbucks has a drive thru. read more

Starbucks sells coffee and tea so I would love to know in 44 degrees how are they out of hot cup covers from size grande and up. The staff was completely rude to everyone today. I couldn't believe it. No less they are curing in front of the costumers like that is okay. I have never been spoken to this way at any Starbucks location before today. After this I may never come back to Starbucks again. read more