I am not a fan of this location. There are always flies in the lobby and they land on me when I'm doing work. I have also noticed they are very understaffed. The workers are delightful and so kind but they are only capable of doing so much. I see their manager come out of the back with her lap top but she never comes out to help. I feel so bad for them. read more

I stopped at this Starbucks this afternoon to meet with some colleagues for a business meeting. we left together in one car and I walked off without my purse. one of the employees spotted my purse and put it in their safe until I could get back to reclaim it. Nice to know that there are still honest people in this world. I'll go back there for sure! read more

I only use the Drive Thru because I'm just coming from home or heading home. The sincerely polite customer service at this location, makes it worth returning to when I need my caffeine fix. I never tend to know the proper names of the seasonal drinks not to mention if I want a blended or iced version. I have NEVER been rushed as I stumble through placing my order. I've even ordered a drink wrong once & as they handed it through the window I caught my error. They weren't put off at all & even said, it would only take a few extra seconds to add ice & blend it for me. I haven't used any other surrounding location because the staff here is incredibly helpful! read more

They are fast and friendly when it's slow; early mornings at about 6am it's pretty dead. Otherwise, it's Starbucks coffee and this location has never burnt the beans while making espresso. It feels overpriced for drive through coffee, but they are one of the few places open early in the mornings so they have a market and somewhat repeat customers. read more

Was very rude taking my order. Wasnt patient as I was looking at the menu with no one behind me. Rushed me and then sat with the second car in front of me talking for 3+ min. when I pulled up to the window he told me to skip the tip because he knew he was being disrespectful and then proceeded to roll eyes and shut window after he gave me the straws. read more

Starbucks - Employ getting paid to talk. - Coffee & Tea Near Me - Sherwood, Oregon

Great and convenient location. Staff is always super nice and efficient. Covered and non-covered outside seating. Making this my favorite Starbucks in the summer and fall time. read more

Starbucks - Coffee time in black and white. - Coffee & Tea Near Me - Sherwood, Oregon

Great Starbucks right off Turkistan Sherwood Road next to Walmart. Large, bright store. Friendly and efficient service. Indoor and outdoor seating. read more

My last two visits sucked! First one the girl was new and not trained very well! Second visit I got a tall drink in a venti cup! But I paid for the venti! read more

Starbucks - venti? - Coffee & Tea Near Me - Sherwood, Oregon

They would be more efficient and quicker lines here with even the simple task of having the cashier pour drip coffee to get you out the door. Waited 14 minutes for a tall pike coffee. read more

This is my favorite Starbucks in Sherwood. Great atmosphere, lots of windows! And Brooke who took my order was extremely friendly and represented the experience I used to have at Starbucks. She showed the customer service and friendly community atmosphere that Starbucks was known for in the beginning. Kudos Brooke!! If you like a lot of light and outdoor seating options with the covered porch, this is a fabulous place to go for a cup of Joe, Or latte or mocha for that matter. :-) read more

I frequent this Starbucks in the mornings. The staff here are all so kind. Many of them know me by name and always make my day when I come in. They have been working so hard through this pandemic and I am always blown away at how positive they are even when they are slammed. I wish everyone had a little more grace to give. Keep up the good work Langer team! You guys are rockstars. read more

Drinks always made wrong/ gross. Friendly staff. Just think the baristas need some re training on how to make drinks correctly. Just a simple iced Carmel macchiato had no Carmel drizzle or vanilla. read more

* this is NOT a review on their coffee since its Starbucks and you know what you're gonna get, this is a review on their ambiance and location This is a new Starbucks since the Walmart plaza opened. It's conveniently located off of Tualatin - Sherwood Rd as a much needed coffee shop that has ample seating. It's bigger than the one on the Safeway side, but I do give it only 3 stars because I think the top Starbucks in the area is the Tualatin location. Tualatin has fast service, friendly staff, and great seating. I would prefer more chair and rectangular table seating vs this location's stools. They are tall and hard and make a lovely scratching noise every time you move on the concrete. I also experienced staff that don't acknowledge that I'm waiting to order. When the employee came from the back she didn't acknowledge it either. Then my order never came through but there was no apology. Management needs to come from headquarters to infuse this team with some caffeine! I like to support local shops like Symposium, but nothing really beats Starbucks unlimited tea or drip coffee refills for work days at a coffee place. I also like that if I need food I have plenty of options. read more

Starbucks - Working at the long table tucked around a bookcase. Getting work done with free iced tea refills for being a Starbucks member! - Coffee & Tea Near Me - Sherwood, Oregon

good drinks, but. I can't drink the drink if I don't receive a straw only one time I've ordered from here I've gotten a straw; every other order I haven't. being a person who's deviously worked in a fast pace franchise, it's certainly do-able to include utensils. I get it, it's just a straw, but I myself personally don't carry a straw with me every where I go. do better before I take your job and do It better read more

Christina was so nice to my daughter that was lost. New bike and new town, she got turned around. Starbucks was sweet and even gave her a mask! read more

This place is a trainwreck. This place is not able to make the same drink twice. Also, it would be nice if the staff made eye contact. There is only one employee that has good customer service skills. The rest are afraid to look at you or talk to you. The manager and other people in charge seem overwhelmed whenever I am in there. One last thing--what is with the constant pile of supplies in the lobby? Probably time to switch to Dutch Bros. read more

Tonight I stopped at this location at 7:53. I understand they close at 8, but all I wanted to do was run inside and buy a cup. I tried to buy it at the target next door but they don't take rewards points. I approached the door and tried to open it and it was locked. There were two employees in the store and neither one of them bothered to even come to the door to ask what we wanted. They just ignored us. Seeing other cars in the drive thru, I decided to just pull around to the drive thru and get a cup. I pulled up to the menu board at 7:55 and an automated message about being closed started playing. I'm extremely disappointed in the employees and location. I'll take my business to one of the many other locations in the area. read more

I'm outside of the location and they don't close for another hour yet they refused service by shrugging and shaking their heads and wouldn't even open the window to tell people they closed and were content for us to just sit there. The white woman with blonde/brown curly hair is alarmingly unprofessional. Maybe this is why Starbucks don't survive in northern Oregon. read more

If I'm in a hurry, I love that they have a drive through. I don't have to unload the kids. It's just a short wait and go! Even if it's a long line in the morning, it moves quick. I was there this morning and I thought, "oh geez, I hope the kids can stand the wait." But it moved quicker than I thought. The people are always pleasant and smiling when I go through. read more

Love this place! This is a welcoming Starbucks for gathering, relaxing and enjoying great coffee/lattes/food and my newest favorite, hazelnut chocolate croissant. The staff are always friendly and make you feel at home. Lacee has a ready smile and adds positivity to your day. Great staff who enjoy what they do and provide customers a great place in the community to enjoy. Thank you! read more

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Bummer. Not open at posted time. I generally like this location, but it's just a quick coffee when I'm visiting Sherwood. Guess I'll hunt down a small coffee stand. read more

Hands down the best Bux in the area. They are fast as heck and never out of anything. The service is friendly and I've never had a mess-up. There's a SBUX right down the way inside Target but I purposefully come here because I know things are consistent and delicious! read more

It seems like the staff here are having problems lately. I've patronized this location many times and never been disappointed. However, yesterday, they not only took FOREVER to fill my order, it was the WRONG item when I got it. I just drove off anyway, because by then a line of six cars had formed behind me. Today, my daughter had the same problem. Her drink order was served unfinished and badly prepared, i.e it tasted pretty badly. Guess we'll be trying the other Sherwood location from now on. read more

I have been to this Starbucks probably 20 times and I am done! They are disorganized and the employees are overworked. Not enough staff ever. I was first in the line today and waited 15 minutes for my drink. When I was passed over they said it will be out soon. The drive thru is always first priority but you will wait there as well. I have never seen the manager working. She is always on the phone... which looks bad. Hire a bigger staff! This is a poorly run Starbucks. read more

This is my favorite Starbucks in Sherwood because it is a drive-through! It is also open much later than most of the other anchor stores here. I still have not figured out why coffee shops close early up here yet. It makes no sense to me, there are so many people that work at night that would love to stop in for a cup of coffee! They always have fast and friendly service, and if they have ever made a mistake on my order, have always corrected it when I told them about it on my next visit. The store is clean, has a pretty hearty inventory inside if you're looking for gifts, and also has a very decent selection of food items as well. read more

I was wowed by my experience today. One of the baristas came over to where I was sitting, asked if I would like a water and brought it to me. Her kindness and thoughtfulness was more uplifting than my venti vanilla latte. KUDOS TO ROBIN! read more

Update your hours. According to yelp you are open till 10pm on sundays. That is a lie as i just went by at 845pm and was told they were closed. read more

I have waited a few months since they opened to post a review; thinking that they might improve, that they are new and would get better. There has been no improvement. This is without a doubt the slowest Starbucks I have ever been to. I have routinely waited 10+ minutes with only 4 cars in the drive thru. There is never an apology or even acknowledgement of how long customers wait. read more

Slowest Starbucks drive-thru known to man. 20 minute wait times are not uncommon when they are busy

11/2/15. 10 a.m. Michael was the barista. Ordered a doubleshot which has to be shaken but then the foam has to be scooped off. He handed it to my husband with about 2 inches of foam. My husband said "there's a lot of foam". He grabbed it back & gave it to another worker who proceeded to pour milk into it. Now it just tasted like milk. I also ordered a doubleshot. He SLAMMED mine on the counter & I said "why'd he slam mine down?" We talked to the asst mgr who made my husband another drink. I have been giving Starbucks my business for over 10 years & this is the first time I have EVER remember having a worker be rude to me. My advice to you Michael...Having a bad day? Stay home or take a deep breath. You KNOW we were not rude to you. Next time I won't be so nice either my husband's a pussycat compared to me. I'll call corporate before I even leave the store and who knows that one person you're rude to may have been sent by corporate to check out your store. read more

Too many tall tables. Floors are rather dirty. Service not up to par with other local Starbucks.

Heads up folks, my daughter and her co-worker ate Turkey Sandwiches on April 10th from this location and both of them got horribly ill about 5 hours later. In doing some research, I found that this isn't unheard of with Starbucks as a whole. Maybe they need to change distibutors? Guess it's safer to stick with drinks only. read more

staff is VERY KIND I love them and come in almost come in everyday!!!! but..... they do mess up my drink often :(

I Soooo agree with Stephanie H!!! I own a Food cart!! I use to go to this location EVERY DAY!! Only awasome staff now left.. is Carrissa she's your Employee of the month every month!!!!But!!! Too good for the people she works with..... They got lots of staff but everyone looks dazed and confused!! Last week when the black guy took so long on my drink... He just added one shot instead of.3 that was paid for.. but wanted to just get me a drink even if it was wrong.. When I stated my concerns.. A girl named CHRISTINIA!!! Stated that she thought I wasn't being very nice.... then comes around from counter.. to continue telling me how she thought I wasn't nice... it really seemed more like she was standing up for him due to the overused BLM!!!!! It had NOTHING TO DO! With being black it's he needs more TRAINING .... I just got my money back meanwhile hearing others complain @ register..... Boy!!! Was Christinas Face Red!!! She needs to learn customers right and I was definitely right that day!!! I just say it others SAY NOTHING AND NEVER COME BACK!! read more

Best Starbucks ever. I know they are new and a test store for production. Only get faster by the day. They are always so nice and fix their mistakes. Love it here! read more

I'm so bummed the 2nd time this week and our coffee was cold. We use the drive through and always get dark roast. Cold coffee means old coffee. Come on Sherwood Starbucks. Too many drive through choices to lose business over cold coffee...really?!?!? read more

We went in around 8:50 thinking they closed at 9, when we walked in they kindly informed us the hours online were wrong and that they actually closed earlier. Then the man helping us apologized for the inconvenience and gave us samples of tea and some pastries they had left over and then of course the drinks we ordered. Excellent customer service! read more

This Starbucks rocks. Staff is awesome, they are always quick when I've been there. If you continuously have a bad or slow experience then you should quit going there......makes sense... read more

Awful customer service. I ordered a green tea. Not one person was inside or in line before me. Three baristas were working. I sat at the drive thru for five minutes with the window open. Not one barista acknowledged I was sitting there. Then they brought out the entirely wrong drink. I get it that it's Starbucks. But customer service still counts for something. read more

Best Starbucks I've ever been to. I frequent this place to study and the staff is always friendly and courteous. Seriously, the staff is amazing! Service is quick and efficient. read more