I stopped in at this Starbucks on my way to Nashville and everything was incredible! The inside was sparkling clean. Everyone was kind and helpful. Also, they were very accommodating and got my drink to me quickly! I got a hot peppermint mocha. It was one of the best drinks that I've ever had. It was creamy, dreamy, and delicious! Most of all, it was hot! I loved that. My dad savored ever last drip of his coffee. There was plenty of seating. And, they had a huge selection of cups! So, if you're looking for a new place to get a delicious drink. Come here! You won't regret it. read more

Starbucks - Peppermint mocha hot - Coffee & Tea Near Me - Shepherdsville, Kentucky

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Went to Starbucks a week ago and ordered just a cup with sweet cream cold foam and caramel drizzle to use for my alainis and my order was met. Went this morning at 430 and was told they couldn't do that anymore. read more

Starbucks location that is right off the highway and expressway entrance with all the higher popular shops and eateries in Shepherdsville Kentucky. Int major chains like Starbucks I usually don't review the food or drinks because most people are familiar. Me personally I'm not a huge Starbucks guy. They are overpriced and I'm not impressed by most of the things I've gotten there. On this particular visit I took my daughters and there friend. They had a decent sized crowd and moved pretty slowly. However they did get our orders correct and actually called our name as each got done which was nice because we had a large order and nobody's drink or snack got cold. We all got orders of frozen drinks and I got a bacon and egg sandwich with the kids getting cake pops. So we dined inside despite them have a pretty nice patio area. I did enjoy the decor here and they had some things paying homage tot he city Of Shepherdsville. So that was a nice homey touch. Overall it was a solid visit. The girls enjoy it and they workers seemed nice enough. Inside was clean and upkept so props to them on that. read more

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Pretty good but pricey! I recommend a hazelnut shaken espresso 2x hazelnut syrup and 1x cinnamon dolce along with sweet cream cold foam and extra cinnamon! So yummy! read more

Stopped in for a cup of Joe. Fast friendly service. Typical great Starbucks! I'll be back! read more

Starbucks - Cup of Joe - Coffee & Tea Near Me - Shepherdsville, Kentucky

The drive thru moved quickly. My drink is totally delicious The lady at the window was friendly and smiling I stop here traveling from Alabama back to Ohio often and never disappointed. Tax is 8.12% read more

Starbucks - Venti Iced White Mocha - Coffee & Tea Near Me - Shepherdsville, Kentucky

They never fill the cup up the entire way. Third time ive been to this one and never get a full hot coffee read more

Starbucks - Coffee & Tea Near Me - Shepherdsville, Kentucky

I love this Starbucks. The baristas are awesome and you can sit inside and work or read a book as long as you need. It's also in a great location near the interstate. read more

I had a pleasant experience at the Starbucks during my travels. They were courteous and kind when taking my order. I appreciate Vivian, who is getting drinks out in a very expeditious manner. It was quite busy when I visited, and she made several pink drinks for guests who were attending. thank you Vivian for making my stop during my travels great. read more

I received my first of 2 drinks in a timely manner. My order was for 2 iced chai lattes. 1 of 2, but did not receive the 2nd until I asked 15 minutes after receiving my 1st. A young lady wearing a green bandana snaps and in a snarky tone says "we can only make 1 at a time" you just made 30 other drinks ahead of my second lol, they forgot. I had to go to my car and show them this cup that says 1 of 2. Smh. I patiently waiting and when I noticed people who were in line behind me were receiving their orders before me, I figured I'd ask. This was Friday morning August 20th. We won't be back to this location. I thought Starbucks trained better about customer service and not having employees snap at their loyal, well paying customers. I understand we are humans, and have emotions but this is unacceptable. read more

Starbucks - 1 of 2, but never received the 2 until I asked 15 minutes after receiving my 1st. - Coffee & Tea Near Me - Shepherdsville, Kentucky

Passing through town and stopped here. Really friendly baristas, quick service, and perfect coffee order!

This Starbucks is in my old stomping grounds of Shepherdsville. Amazing when I first moved to Shepherdsville back in 07 that nothing was in this shopping center. Now we have Bojangles, lowes, Walmart and Panara. Shep is really growing. Besides that this coffee is good but it is too expensive for my blood. I would rather make it at home or get it somewhere else. The people were friendly and the place is clean and nice. However, It just isn't worth my money or time for what you get. I have a gift card from my birthday so i'll use it up and be done. 3 out of 5 read more

Fast and friendly go inside Text Mat a I think her name was Carrie and she made a perfect ice cream tea egg sous vide came out quickly delicious as always read more

I was hustling on a work trip between Indy and Nashville and needed a quick spot to hop in, grab a drink and wifi to lead a team call. This Starbucks was pretty standard for what you expect from Starbucks - a small offering of food items, holiday classics like peppermint lattes and those beloved PSLs. I opted for a simple cappuccino with skim milk. I'd love for Starbucks to hop on the oat milk train. It seemed that they were out of a lot of items at this location, the folks in front of me kept trying to order a variety of items that ended up being out. The wifi was simple and easy enough to log into. My only other note would be that it was drafty while I was there so I ended up keeping on my jacket until I left to hit the road. read more

Let me start by saying that I love Starbucks. Their coffee is delicious and I might be addicted to the Salted Caramel Cream Cold Brew. This location is the only one in Shepherdsville and it absolutely shows. I work in the area so I visit this one frequently and no matter what time of day there is always an enormous line in the drive through. Sometimes it moves fairly quickly but most of the time it's pretty slow. Many times I can expect to wait 25-30 minutes to feed my addiction. I know everywhere is struggling with starting issues right now so I'm sure that that's partly why but there are definitely times I have chosen not to wait because I know the line will make me late to something. I'm sure I'm not the only one having to make that choice. That's not necessarily unique to this location but it is one of the worst wait wise as far as ones I visit. I will say that my order is always correct and the employees are always very friendly and upbeat when I finally arrive at the window. read more

This Starbucks is not like the rest. Also, after stopping into today, I did not realize prior to entering they scored an 83 on health inspection. They also aren't super friendly or upbeat like other stores are. Next time I may drive all the way to Louisville for a Starbucks. read more

I travel extensively, and have been to Starbucks all across the U.S. and even a few in other countries, and this Starbucks makes the best mocha ever!:) My usual order is a little over the top, but they have never missed even one part of it. This is a busy site right off of Interstate 65, but even with a long line, the service is really fast. The staff is friendly, helpful, and very patient, and they do a great job keeping the restaurant clean. Parking can get a little tight if you are eating in the restaurant, or are picking up a mobile order, but I usually park at the extra parking for the liquor store next door. I try to stop by this Starbucks at least once a week if I can...I highly recommend it! read more

I cannot resist the call of the Starbucks Siren (sorry, muggles, it's not a mermaid!) and this Starbucks was acceptable and hit all the notes a Starbucks ought to hit. This was one of the biggest and at the same time EMPTIEST Starbucks I've ever been in. Even for a Starbucks the decor was bland and lacked any nod to its location - as Starbucks often have. The service was also slow for the amount of people working in ratio to the people ordering drinks, it should not have taken that long. I ordered the new cinnamon drink (I wouldn't recommend it, but I'm not holding it against them and I tried something new) and my sister ordered a chai latte (as one does). Our drinks were made correctly and while the service lacked the speed and friendliness I expect from people at work (if I have to be nice, you can be too!) it wasn't terrible and if you're on the road and need to fuel yourself up this isn't a bad choice. read more

My wife and I always order light ice or no ice because we actually want to be able to enjoy our drink but this is what I got and yes she did say light ice read more

Starbucks - Coffee & Tea Near Me - Shepherdsville, Kentucky

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Refused to make a Yukon pour over because she didn't have a bag open!!!! Only about 25 bags on the shelf for sale. Never been to a Starbucks that refused to open a new bag!! read more

In the past I was upset with slow service even when we ordered ahead via mobile app. They are improving on telling customers when something is out of stock and offering replacements. And most recently when another patron let the door close on my daughter, causing her to drop her frappacino, they replaced it for free. read more

Worst speed through the drive through ever !! 20 min just to get one cup of coffee & then I had to repeat my order 3 times .... 1 cup of coffee please !!! Please get these great staff some help !!! read more

Good luck with this place! After waiting 15 minutes for a pike place which is already made I just left!

PLZ UPDATE YOUR HOURS(both Yelp AND google are wrong). Wasted so much of my time driving here to try a new holiday drink that I constantly get emailed about but no starbucks are open... read more

As usual when it comes to any Starbucks, they have customer service and the business model just right. My roasted butterscotch latte was perfect and the staff were friendly and attentive to everyones needs. However, I miss the days of the barrista who would ask questions and give that personable attention to each customer. More and more I run into the packed full lines and not enough people to move them through with that old fashioned feel. I did not win Starbucks for life, or stars this time, but it was fun with all the challenges. read more

Starbucks - Coffee & Tea Near Me - Shepherdsville, Kentucky

I have been a Starbucks fan for a long time and I will continue to be one but this Starbucks is terrible. My fiancé and I placed our mobile orders and it took them 12 minutes to make his and 16 to make mine and we ordered the exact same thing. The parking lot is terrible and they are terribly slow. They really need to figure out a better solution! read more

Always super friendly and helpful, they try to keep the flow of traffic moving as quick as possible. Food and drinks are Soo good

Good coffee, fast service, and consistently friendly staff. I don't go here too often but I'm never disappointed when I do

Unfortunately it took over 20 mins to get two skinny lattes. Two customers were in ordering after us and out before we even got our drinks. The staff was nice, but that's about the only positive thing to say here. Dirty, slow and busy. read more

I go to this Starbucks quite a bit, and normally have good service. This time I ordered a venti, got a venti cup but it was defneitly not 20 oz it's maybe 3/4 full. Pretty disappointing when you pay 5+ dollars for coffee and they shortchange you. read more

Starbucks - Coffee & Tea Near Me - Shepherdsville, Kentucky

My fiancé and I are long time Starbucks customers and we know what our drinks are supposed to taste like (because we've ordered them countless times in several states from several locations). We were excited that a location was opening up closer to our home, but this place has been a major disappointment. We have tried this location three or four times and our drinks have been off every time. The drinks don't taste the way they are supposed to, they don't even taste palatable to an unseasoned customer. The baristas obviously have no idea what they are doing. The coffee is terrible, the refreshers are watered down to the point of being pitiful. The iced green tea lattes have chunks of matcha so big in the bottom of the cup you can't drink it through a straw. The lady at the window was nice enough, but seemed awkwardly hesitant to offer us a different drink when we informed her of the gross chunks in our latte. Never going back to this location!!!!!!! read more

It takes a special kind of "idgaf" o r "I hate my job this much" or "I'm just stupid" to ask a client what they're waiting for. Let them tell you. You don't have the order but say nothing and let me stand there for 10 more minutes in an empty Starbucks. But you needed the cashier to tell me I ordered and paid instead of asking for my receipt 10minutes ago. It's not my fault you hate yourself and your job read more

Although this location has gotten so bad reviews I still paid them a visit, multiple times actually. This is the closest Starbucks to me and I have to say this being about my 10th time there I had yet another good experience. My daughter an I ordered a kids coco and a caramel latte with almond milk. We also ordered a bacon, egg and Gouda breakfast sandwich. We got a bagel toasted with butter, and a croissant. Our order did not take very long and came out correct. We decided to dine there this morning and I noticed they had a couple busy spurts. I felt like the orders were coming out in a timely manner. I did notice that the drive through seemed to have a longer wait time opposed to the dine in guest, but the line was not noticeable wrapped around the building or anything. I would say give it a go. The wait time might depend on the time of day you go. I recommend this Starbucks. They always have a good variety or food and coffee beverages and you can modify with no problem like switching out regular milk for almond or coconut milk. read more

Starbucks - Coffee & Tea Near Me - Shepherdsville, Kentucky

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My husband and I recently visited the Starbucks in Shepherdsville It took 15 minutes just to get an Ice Tea! He had to repeat his order three times Ice Tea, Sweet n Low and a cinnamon roll. He had to ask again for everything Terrible Service, won't be going back! read more

Went to grab my normal coffee order and I was so disappointed. The bathroom was nasty, there was no toilet paper, and the trash was overflowing. The customer service was bad. Then the coffee was foul. It tasted like dirt, I asked for 3 extra creams and they only put 3 creams in it. Even after adding creamer into it the coffee itself still tastes awful. I was very disappointed in the entire visit at this Starbucks. read more

No. Just no. First, this place was slammed, but a girl needs her coffee fix so I waited it out. Order: Grande Iced Americano with light milk. What I got? Iced Americano LATTE (That's what she called out).. Seriously chick, that drink doesn't exist. She read the label wrong and put in half milk. It was awful. The service was nonexistent so if I wanted it remade I would've had to get back in line. They didn't have any milk/cream out for me to pour my own, so next time (although there won't be a next time) I will just order a plain iced americano and drink it black or cross my fingers they actually have milk carafes out (does Kentucky not do that?!). read more

I had read some bad reviews about this location so I was a little leery of trying it but I had a really good experience. Staff was very friendly, store was very clean and my drink was exactly how I had ordered it. Will definitely go here again read more

Great service! My favorite Starbucks! The staff is friendly and they move with efficiency....the drive-thru is extremely fast!

It's Starbucks so you expect a certain quality of coffee and other assortment of drinks and baked goods. Well today I got myself the Strawberry Açaí Refresher and I was disappointed big time. First the strawberry content was very small compared to other times I ordered this drink. Secondly, they put entirely too much ice in my drink and it's watered down after 5 minutes of sitting. Thirdly, they put a strawberry in my drink that looked like it was rotted and should have been thrown in the trash. Lastly the price. This drink is definitely higher at this location than the ones I've gone to in Louisville. It's like they are gouging because people don't have a choice. Honestly I believe it's an unfair practice and because of this I more than likely won't return to this Starbucks unless I'm absolutely desperate. read more

Need a better parking lot drive thru area is a tight turn and people coming in as you are leaving can be an accident waiting to happen