I come here often as i work so close to this location and by far my favorite one!! I always receive great customer service no matter if i come in the morning or after my shift. The morning shift (manager i assume) he is wonderful and always greets me and other customers !! i also tried to order a breakfast item the other morning and turned out they were out of stock when i got to the window (which is no problem to me at all, it happens) but they proceeded to give me a courtesy card for next time and a free breakfast item for the 'inconvenience' the staff are just very nice and considerate! read more

I placed my app order for drive through pickup about 5 min prior to arriving to this location. There were a few cars in front of me in the drive through line. The line moved extremely quick! Once I arrived at the pick up window my egg bites were handed to me right away. This was the fastest drive thru service I've ever experienced at Starbucks! Wow! Lightning speed! read more

Starbucks - Truffle, Mushroom & Brie Egg Bites - Coffee & Tea Near Me - Scottsdale, Arizona

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Made alone this time! Usually have a whole crew to feed. Great service & atmosphere! read more

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This is hands-down my favorite Starbucks location. The staff here are consistently genuinely friendly. The drinks and food we get has always been made right and the inside plus patio is always kept clean. read more

I've been to this Starbucks multiple times since it's so close to my parents house. I've stopped inside and been through the drive through and both times had great experiences. The manager and staff working are always so pleasant but still do a great job keeping the line moving. It is such a CLEAN Starbucks (especially compared to the ones in Chicago - sorry chitown!). Food and drinks are what you can expect, but I never had any issues with order errors. I love the outdoor patio space too! Great experience here. read more

At around 7am today I went to Starbucks. The drive through window attendant was very friendly and her service was fast. I got my drinks right away! read more

store seems nice drink was awful- how do you forget the vanilla syrup in an iced vanilla latte?? i can make that at home if i just wanted coffee and milk! will have to use a different starbucks read more

This sweet little coffee shop is my morning commute go-to that never disappoints! It doesn't feel big chain, instead it feels like your local neighborhood corner coffee shop. All of the staff here go AAB to make your day, but Ginger is the absolute best!!! She shines with peace, love spirit and makes every trip extra special for my kids. read more

Starbucks - Serving Christmas JoY in every cup! - Coffee & Tea Near Me - Scottsdale, Arizona

Worst Experience at a Starbucks EVER! - Rude, Condescending, and Zero Customer Service Visited this location on Friday for a large drive-thru order for my son's birthday. I added a simple long pour triple espresso at the window, something I've ordered hundreds of times and is literally a button push on their machine. Instead of making it on the spot, I was told to park and wait. When it finally came out, it was clearly just an Americano (full of water) instead of a long pour. When I went inside to have it corrected, I was met with arguments, condescending laughter, and dismissive looks. Three different employees brushed me off, one literally walking away while I was talking. Two spoke about me in front of me, and acted like I didn't know my own order. I stood there ignored while they made drink after drink for other customers. When I asked if mine was even being made, I was told "we got it" in a snarky tone, but they still didn't make it. I walked out humiliated, frustrated, and without the drink that I paid for, and no apology. Absolutely the worst service I've ever had at a Starbucks. If you value being treated with basic respect as a paying customer, think twice before coming here. read more

Extremely friendly staff... ...from the staff who takes your order to the person handing you your drink, everyone is beyond delightful that you cross. I tried their seasonally new Pistachio Latte they were featuring and it was pretty good. They are located right next to Orangetheory so a good place to hit up before your workout. read more

Oh what a cute Starbucks! Lots of interior seating and a big patio! I used my mobile app but walked in to get my coffee, as we were heading north from here. As I waited for my coffee, I plopped down at a cute table for two near the window. It was about 1:30 on a Sunday, so they weren't busy at all just a few people and no one in the drive thru. Baristas were friendly and the place was clean. Coffee was on point for Starbucks! read more

I go to quite a few Starbucks and I really like this one. There's a very large wraparound patio to enjoy desert views or for more privacy. The staff does a great job(shout out to Julian) considering it's very busy, especially the drive-thru. There's also a nice shopping center across the street with great restaurants I ate at. Highly recommended, top 10% S Bucks. Note: I read over some of the reviews and my experience was the opposite: Staff always gets my orders right, is fast and exceptionally courteous. I think the low rating is due to the neighborhood(North Snobsdale) being extremely high midwestern trust fund, boomer/brat "Karen"(old 4s that still think they're 9-10s) density-almost all the cars are MBs, BMWs, Landrovers and most of the customers don't act like they work for a living. You know the type. This is honestly a 4-5 star S Bucks anywhere else. read more

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The absolute BEST staff here, they make both walk in and drive thru experience so pleasant, I can't say enough good things about the entire group here. Our drinks are always made correctly and taste good as well but honestly the staff makes us want to come back. Other locations take note!! read more

I have a hard time comprehending all the negative reviews on this location. I've had nothing but great experiences and I've been coming here for years. The staff is always upbeat, personable and super friendly. You know who you are ! Special kudos to Amy, Tony, Jessie, Avery, Loralie, Chelsea and forgive me if I forgot to mention a few others. It doesn't matter what time of the day I visit. I am always greeted courteously and with a smile. I love what Starbucks stands for, and all the communities they have strengthened through their passion for coffee and espresso ! read more

This Starbucks has really taken a turn for the worst. Employees are rude and seem to take their time. Online orders are kept behind the counter... which doesn't help if customers are trying to run in and get out quickly. I DO WHAT I CAN TO AVOID THIS LOCATION!! They need to either find new management or bring back some of their old employees that were friendly!!! read more

I'm upping my rating of this location based on the friendliness of the barista in the drive-thru. It was a quick encounter, but she was extremely cordial and outgoing. Oh, and they made my drink right and had it ready right away at the window as a mobile order. Can't get much better than that. read more

Terrible!!! I placed my order in the app because I only had 5 minutes to grab and go before an appointment and this location decided to make itself a drive thru only!! What was the point of allowing order ahead then if you have to wait through the whole damn drive thru line? Turn off the order ahead then. Thanks for making me late, will never go here again. read more

We love starbucks. The service comes and goes at each location. I live super close and was so excited when this location opened a couple years ago. Sometimes it's a bit slow but I get it, it's non stop customers. I haven't had any issues here and the drinks are always perfect! I love starbucks and refuse to get any coffee elsewhere read more

Shout out to all Starbucks drive-through coffee shops. We truly appreciate the fact they are providing free fall coffee to medical providers. The staff here could not have been nicer. Starbucks coffee is the best and this is something that helps keeps us going. Thank you Starbucks! read more

Very convenient location and service was friendly. My coffee was delicious. I ordered a holiday pumpkin spice something! Love their holiday flavors! read more

As others have stated, I'd advise avoiding this location. We consistently order in advance and are still waiting 20 plus minutes. The employees are hustling so this looks like an operational issue. read more

Came here at 6 am... only person in line and waited 10 minutes for my drink. The workers were more concerned with talking with each other and serving "regulars" who came in after me. Order a grande, the liquid amount was of a tall. One of the baristas didn't know how to make the drinks, I overheard her say this. When I pay 5$ for a coffee, I want it to be worth it. Will definitely avoid this Starbucks in the future, hope others do to!! There's plenty of other nearby locations. read more

Seriously this is the worst Starbucks in the chain- they need to shut it down. Their mobile order gets backed up beyond any line I've ever seen it literally makes no sense to order mobile. Always a mob of people waiting I'm not joking 20+. All complaining and connecting over how slow this Starbucks is and how rude employees are. Employees here give zero Fs about you or your coffee. Do yourself a favor and avoid this Starbucks at all costs. If you do need an emergency stop then don't use their mobile ordering as it takes longer than ordering at the counter. read more

Seldom do I post negative reviews but felt it was necessary to do so. Met at this location recently with friends for coffee on a Saturday afternoon. The store was so unkept giving the impression of being dirty. We could not find one table that was clean or had been bused. We decided to sit outside where tables were also not cleaned and all garbage cans were overflowing. You can't help but wonder if the coffee prep area is clean. The location was not busy and, in my opinion, this was a staff problem. I hope management can fix this quickly!! read more

I usually pass through this Starbucks on the way to work but I'm now visiting other ones. The workers aren't very kind and they messed up my drink three days in a row. I always got dirty looks when I asked for the correct drink and just felt super uncomfortable. There's a few down the road, I'd just go there. read more

DO NOT go to this location anymore. Constant issues. Slowest Starbucks I've ever dealt with. Today was the final straw. I timed my order. 27 minutes for ONE coffee and they still couldn't not get it made. Got back in line and got a refund at the 30 minute mark. STAY AWAY! read more

Hilariously bad. It appears to be a young(-ish) manager who hires hot female baristas who just chat and flirt all shift rather than noticing that customers have even arrived into the store, wish to pay money to purchase drinks, and plan on, you know, supporting this establishment so that said manager and female staff-members continue to have jobs. read more

I've been going to this Starbucks for over a year now and almost every day. I've never had an issue with any employee and everyone has always been nice and accommodating. If there's ever an issue with my order, which is rare, it's fixed without any issue and right away. Even the new employees are doing a great job! Sometimes you have to be patient, especially when it's super busy but remember, it's just coffee! I do know there's the occasional snooty and/or rude guest that no one could make happy no matter what you do but that's life and some people just suck. Anyone degrading any of these employees obviously has personal issues they aren't addressing and better not do it while I'm there. I notice the bad reviews are mostly over a year old so obviously they've improved immensely. I recommend giving them a try and being polite because you will be treated well in return. read more

best starbucks ever ! 10/10 workers, ambiance, food, they've got it all. would recommend

Waiting in the drive through line for 20+ minutes without any apology from the barista when I got up to the window. The line wrapped around the building. Needless to say we won't be coming back to this location as they don't care about their customers time. read more

This is definitely my favorite Starbucks i've ever been to. The service is amazing (especially Taylor!!) and they really aim to make everyone feel at home. My go-to place to study! read more

Had my black tea re-made 3 times and it was still wrong. Not like my order is that hard. Black iced tea, one stevia. All three times it came out clear with a slight tinge of brown. Flavorless and not even slightly resembling what their tea should look or taste like. I will never return to this location. read more

Avoid this location if you can. 10 people waiting in the lobby for their food or drinks and everyone who is lucky enough to receive theirs has to come back because it's wrong or missing an item. read more

Took 7 minutes to order at the drive thru. No, i wasn't waiting there either. it took 7 minutes for the slow drive thru guy to understand the words coming out of my mouth. Super super slow service and gets the orders wrong 100% of the time. read more

I have had a couple interactions with the drive thru barista Katherine and she is an absolute joy and always accommodating.

Since I ordered, four customers have walked out without their drinks or food. I've been waiting over 45 minutes and seven people are working. How can this location be this disorganized? There is at least one manager and senior barista working. Ridiculous. Every order is wrong and has to be redone. Literally my family left, walked to JJ's, ordered and received their food and I am still waiting on two drinks. I should get my drinks comped since I am going to be eating cold food. read more

We ordered outside in the drive through and after waiting 15 minutes we got up there and they were out of what we ordered. So annoying. Their drive through sucks. I'll go in next time and wait outside for a my order. read more

Great people work at this Starbucks & the coffee is always made right, also the atmosphere is good, BUT THE PARKING IS HORRIBLE there is very limited parking spots for Starbucks customers but most of them are taken up by customers for the other business close by especially a work out place a few doors down, Starbucks should install signs at this location reserved just for their customers & have one space just for pick up drink customers, I have witnessed PARKING LOT RAGE over cars blocking other cars because there isn't any where to park, you must park across the street in a structural area & walk, Starbucks location marketing people bad a poor decision on this location read more

I agree with Brenda's post from 5 months back. I was there last weekend and same situation. Trash cans over flowing, cushions stained and half way put on, trash on the ground. Not what you would expect from a somewhat new Starbucks in North Scottsdale. read more

This Starbucks is always closed. This is really dumb you are stupid what kind of business operates by being closed ALL the time. At least put a readable sign or turn off the order box. read more