The food here is pretty quick depending on the time you order obviously, if you order super early, it may be really busy and take longer for your food to come out. The ambience inside of this Starbucks is pretty chill. It's spacious compared to other Starbucks and has big tables to sit down and study. read more

Wast of money. Staff is very slow and not competent in the morning. Wast of MONEY. my drink tasted like warm milk, didn't drink it.

The Starbucks on 9950 W Loop 1604 N, San Antonio, TX 78254 has the worst coffee ever! it was a caramel machiatto and it was just water and cream. They don't make real coffee, they use an instant coffee machine and it's so bad! read more

I've got to give the morning crew at this Starbucks location 5 stars. For one - the baristas are always friendly. I typically place my order ahead of time and pick it up in the drive-thru window, but they're always efficient and my orders have always been consistent. The layout of the parking lot is a bit wonky, but this location is conveniently located off of 1604. read more

11/26/2025 4:42 pm I bought three drinks and a snack. We asked for water and they refused to give it to us unless we bought something else. We bought another snack and it took forever to get the water. Bad service. read more

Love this location! Always so sweet and helpful. Drinks are always good and super hot. I'm so glad I moved to an area where the Starbucks is always on point. read more

Starbucks - Grande chestnut praline latte - Coffee & Tea Near Me - San Antonio, Texas

Drive thru is so fast! I love it here! I tried the orange cake bits and it was not for me but you win and lose some! read more

Starbucks - Drive thru - Coffee & Tea Near Me - San Antonio, Texas

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I love how there is almost a Starbucks after every two exits, nonetheless, good vibes! Great coffee! Wonderful selection. read more

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There isn't a lot to complain about at chains like this except wrong orders or drink/food temperature. That was my disappointment today: cold, brewed coffee. I know what the cause is: it's cold half-n-half; pIus it was overfilled. sometimes I ask for steamed cream. Depending on the location, they try to charge for a breve or something else that isn't just brewed coffee with half-n-half. Sometimes I ask them to please put the half-n-half in first, so the coffee isn't cooled down. This should be a given--not just for this location or this chain but for ALL coffee shops. Nobody wants a cold cup of brewed coffee; otherwise they would order an iced beverage. By the time I sipped my coffee, I was down the road with my cold hot brew--too late to take it back. read more

Whoever was working last night gave the worst service I've ever had at a Starbucks. Walked in to briefly look at the cups they had on sale. I finally walked to the register to order drinks for my family. I was ignored for almost 5 minutes, as I noticed staff saw me a couple of times and opted not to approach me. When I got my first drink I notified the barista that I had ordered whip on my drink, only to be met my a nasty look and not even a word on his return with my drink. When I asked about the two cake pops I had ordered for my children, the barista snapped back, " in a minute." Needless to say, this store could definitely improve on customer service. read more

The girl was demanding a tip for her service. She gave me spoiled Oatmilk on my drink. Service was horrible. Coffee was horrible. Attitude was horrible. I would rate this a zero but it's not even an option. read more

Starbucks - Riddle this is supposed to be coffee with oat milk. I just consumed spoiled product. - Coffee & Tea Near Me - San Antonio, Texas

I did not like the costumer service and the coffee was very concentrated We asked him for a barbie drink and he said he didn't know what it was so we showed him the ingredients and he said they didn't have raspberry so we couldn't get our drink. then we ordered dragon fruit which had raspberry inside so he lied to us not to make the barbie drink. As a worker I know that they added very little whipped cream and the coffee is very concentrated!!! and it tastes horrible it was one of my favorites and I won't go anymore because the man was in a bad mood read more

Starbucks - little whipped cream and coffee is very concentrated I think they did not mix it right - Coffee & Tea Near Me - San Antonio, Texas

This place is conveniently located off the highway access road. The inside is pretty large, but currently closed for seating. They do have a patio that is covered wirh few tables and chairs. Starbucks drinks are pretty consistent. If you like them then you like them. If you don't like them, then you'll probably won't like them If you try them again. Of course, they offer pastries and snack items. I love the birthday cake cake pops. They were pretty fast the day I was there and it was busy with mobile orders read more

Good place to get a drink and use the free wifi as well as enjoy a day sitting outside weather permitting. Dogs can be put on the patio too. Clean bathrooms as well. Cup selection is average. read more

BEST PLACE EVER I LOVE CASSIE it was my brothers birthday and we walked in five minutes before close (we felt bad) and he wanted a muffin and Cassie, the light of this earth, gave us TWO. Ontop of that, she gave him whatever drink he wanted with all the modifications and size and flavor whatever. She was super sweet and had really nice eyeliner and is hands down the best worker in that building. We walked in and left with FREE muffins, you made my year, CASSIE IS THE GOAT. Never change. read more

So I pre ordered through the app for my family before church. On one of the drinks I forgot to add soft top. We politely asked the young man at the window if it can be added & we will pay for it. Mind you soft top added on a drink is what 1.25 or something close in that range. The kind young man adds it and we paid for it. This rude young lady comes to the window maybe the manager I'm guessing on this day (1/19/25 around 9:45am) says "next time add the soft top on the drink or I'm charging you for a $5.00 drink just for the soft top" my husband and I say but we're paying for it so what does it matter. Lady had a major attitude about some soft top that a customer is paying for. Even my kids who are grown said yeah she was rude & unnecessary because again we didn't ask for nothing free. Who knows maybe she woke up on the wrong side of the bed on a lovely Sunday morning but what I will say is don't ever threaten a customer that they will pay $5.00 plus tax for a full drink when they missed 1.25 of adding soft top or anything else that may only be $1.00 something. A simple mistake that we said sorry to the young man & he was kind of enough to help. Unlike your customer service at a negative was not needed at all! My husband asked me if I was sure I wanted starbucks and not another local coffee shop Beans & Brews. I regretted my decision that morning because this young lady attitude almost made me get out the car & go in the shop and confront her. Starbucks is not the only coffee shop in town! Will not return here & give my money elsewhere. read more

Hey just to warn people. Starbucks is watering down the drinks. Less ingredients and higher prices. The Honey Citrus Mint $4 tea....I can taste the difference. No bueno Starbucks. Shame on you! read more

Starbucks - a cup of coffee in a car - Coffee & Tea Near Me - San Antonio, Texas

I made a pick up order through the app. I had never been to this Starbucks location before; I'm from another city and was just in the area and passing by. When I tell you that whoever was working the shift on February 25th from somewhere around 10 am to 12 pm put their whole starbussy into making my drink, I am not exaggerating!! That is what I am hoping and praying for every single time when I take my first sip of that drink, and I rarely ever get it! That drink that was made for me is my new standard and I fear it may never be met again. read more

I asked for no ice, and this is what I got after paying $4.40. I'm appalled. Never going here again and I've contacted Starbucks. read more

Starbucks - This has to be a joke. - Coffee & Tea Near Me - San Antonio, Texas

This Starbucks is pretty much like the others. The menu though did seem smaller than some. Maybe that's just a misconception on my part. Met a friend here and we weren't sure till what time it would be open, being Christmas Eve. We asked and they needed to check, since their hours board said 6:00 pm, and we had gotten there around 5:15. Turns out they were open until 7:00 pm. So we had some quality time to enjoy our coffees. One thing that took away from the otherwise good experience was the female employee who was cleaning the floors and dragging the chairs across the floor to clean. The sound was so annoying (and loud!) and did not need to be made. I'm hoping employees might be instructed to lift the chairs instead of dragging them. The quality of the coffee itself was good and the staff friendly. read more

Starbucks - Coffee & Tea Near Me - San Antonio, Texas

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Their hours have changed to 11. Please don't make the same mistake I did and sit in the drive thru for 30 min only to finally make it to the window and see they're hours changed. I recommend you guys either block the drive thru or put a sign up at the ordering box to save people the time. read more

If I could give this place 10 stars I would. Our barista Adilyn was the sweetest and made me and my brother's experience here the best. This is my favorite Starbucks in San Antonio! read more

Starbucks - Strawberry Açaí and hot chocolate croissant - Coffee & Tea Near Me - San Antonio, Texas

At this Starbucks you may want to reconsider going. I am a former employee and having experience at this location was the worst 2 years of my life. From the outside they make look clean but step behind that counter and you will see the multiple health code violations. From these pictures there's rat traps, fruit flies in the chocolate malt powder, a fly in a protein box and a fly in a tea pitcher. This store is also ran very poorly. The store manager Lauren treats her employees awful and talks down on them she has also said multiple times to us "cleaning inst a priority."I would consider visiting a different location. read more

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Why such disparities in Starbucks across the country? This one was dirty and my coffee was cold. I asked to add a little more hot coffee and the barrista realized the coffee was cold and decided to throw it away and remake it. To her credit. I'll be checking out the other coffeehouses in the area while I'm here. read more

Never had a bad experience at Starbucks until this one. Called our names and only one of two were made. we asked about the second one and we're first ignored then snapped at by the girl making coffee. very rude and abrupt "yeah I'm still working on it" then she gave us the wrong size and continued being extremely rude and ultimately both were wrong. She became very argumentative and it's understandable sometimes they get busy but pretty appalled by the argumentative and rude nature of the employees when we are used to such good customer service. We even tried to make it easier for her by saying we could just pour what was made in a bigger cup- to which she again snapped about covid even though she was already holding both cups. probably won't go back to this location. management should have stepped in read more

Worst drive-through experience ever! Not sure if you can tell who was the cashier/ lady working the window with my receipt. My dad was driving and I guess because he looks "Mexican"? She was very rude. I'm not sure why but I've never had issues at any other Starbucks when I order. I decided to add vanilla sweet cream which I obviously knew it was an additional charge. As she stated that it was an additional charge I said I understood and thanked her for it. Even my father thanked her since he was in the drivers seat and I was in the back with my son. & she simply ignored us and made an ugly face. I am from Austin and I always go to Starbucks. I was just in town visiting my dad for the day and she was rude. From her attitude to the way she spoke. Especially the way she looked at my father. You'd think people would be familiar with such a diverse culture considering this employee works in San Antonio. read more

Starbucks - Coffee & Tea Near Me - San Antonio, Texas

The location should really consider updating their hours online. I went at 4 pm and they were closed. If I had known this location was closed I would've went somewhere else. read more

Never open, it's always randomly closed on the Saturday's. When it is the line isn't even that long, it just takes forever. The inside isn't open like the location less than a mile away but it's due to Covid, yet there's employees not wearing their masks lol cmon read more

Food was good (it's a starbucks) service was decent too. The only thing is the male cashier always has a condescending attitude when ordering. read more

So where do I begin? For starters the staff at this location are beyond nice. These people are kind, enthusiastic people who just have the right stuff to work with the public. I generally don't like small talk but the baristas here just are so friendly I find myself making conversation without realizing it. A fair amount of the baristas know my order by heart and notice when I decided to change it up that day. Pairing hardwork and good social skills seems to be a rarity these days in food service but this location has it in abundance. Keep doing what you guys are doing! Christina the manager and her staff angel, lulu, brittany and the rest definitely know what they are doing, thanks! read more

This Starbucks has a terrible drive through set up and a super slow employees. Make sure you have a lot of time to wait in the drive thru - you will be stuck in line for a while. read more

This is my absolute favorite Starbucks ever! I visit frequently since it's on the way to work and let me tell you the morning crew is always the sweetest group of people. Lulu? I think is the name I saw on her smock, is the sweetest, brightest ray of positive energy I definitely need in the mornings! I love seeing her @ the window! I've actually never seen an unhappy barista there & for it being between 7:30-8:30 when I visit, that says something. These people clearly love their jobs & This locations manager is doing it RIGHT w/ their team!!! I love the good vibes, coffee & people every time I'm there. :) read more

This location has been getting very busy lately and they are truly doing their best! I went today and accidentally forgot to say I wanted my americano iced instead of hot, I would've just taken the hot one since it was definitely my fault. While the barista (didn't catch their name- light curly auburn hair, fair skin) was handing it to me I blurted out that i had meant to say iced but it was my bad and they immediately took it back and said they'd fix it, no problem. I really appreciated that! I used to go to this location to study before COVID and I'll continue to choose this one because of the good vibes and hard work of the baristas. read more

Alright! Soooo I ordered my salted caramel cold brew, got home put my kid to nap and sat to enjoy it only to find this wasn't a cold brew. I decide to call but I've worked good so I can understand no one ever wants to get this call. It was stupid hot I had to miss work and my kid wasn't feeling great, my coffee HAD to come through! So I call, and I'm met with a great attitude and understanding! She mentioned there was training happening and she actually APPRECIATED my call to say my drink was wrong! I came back and she made my cold brew with LIGHT ICE and it was HEAVENLY! Thank you so much for making a crappy Monday SWEET!! read more

The Triple Mocha Frappuccino is my new favorite cold drink! It tastes like a cross between a melted tootsie roll and Hershey's syrup. This is one of the newest Starbucks in SA. I like the location because it is easy on and off to Loop 1604 at Shaenfield Road. When I order using the Starbucks app, this store always has it ready quickly. I usually go into the store to pick it up at the hand off plane but even the drive-thru line it's pretty quick. The staff is friendly. Overall, great store read more

I always love new Starbucks locations. Less busier, clean, comfy furniture, and conveniently closer to home. That's what this new location offers. It seems there are more Starbucks now than there are McDonald's and in every 5 mile radius! Something different from this store compared to others, is that it has an outside patio area complete with comfy pillow chairs and ceiling fans good for those hot summer days! read more

This place has a lot of wrinkles to iron out, It seems like no one cares, and it is visible because the same packages have been in front of the merchandise the last couple of times we have been. We have had 3 orders messed up, on all occasions. And mind you, these are simple orders, no alterations or substitutes to the drinks. I'm not sure how hard it is to make your staple drinks, I think it's one particular employee who play. Sucks, but management should be monitoring how their employees work and any complaints. Disappointing Starbucks location. read more

Slow. 8 employees working. 3 cars in the drive thru. No one ahead of me in line. 15 minutes later my iced coffee is still not ready. The customer that was ahead of me is still waiting for his order. I asked for a refund and left. Vote with your feet and dollars. read more

This location does not deserve one star. In the last 3 weeks I have been there before 9am and no one is providing any service. Today was the third time I have gone to this location, lights are on, there is no sign anywhere indicating any issues. The line of cars in the drive thru are all waiting until they get frustrated and move on. So you wait 20-30 minutes to get to the front and realize no one is there. Not sure what is happening but with no communication from this location you run the risk of wasting 30 minutes for no service. Save yourself some morning frustration and go next door to Dunkin Donuts. read more

Just ordered a cappuccino with a lot of complicated specifications and the bacon Gruyère egg bites. My cappuccino was amazing and probably the best I've ever had from Starbucks! Great job to this crew! read more