I ordered through the mobile ap for Drive thru and it was easy breezy! The drive thru area is very short so I can see how more than three vehicles would spill into the throughway. Regardless, it wasn't the case for me since they moved us right along. Our drinks were made with Starbucks perfection and the barista was so sweet! I had an issue leaving because a lady coming from the Walmart parking lot didn't stop at the stop sign and almost hit my baby because I was in the middle of the road turning. I would advise taking precaution when leaving for sure. While the location can be tricky navigating, the actual drinks and staff are amazing! read more

Starbucks - Peppermint Mocha Crme Frappuccino Blended Beverage - Coffee & Tea Near Me - Saginaw, Texas

No food. My drink was delicious Fast service! Nice place Easy ordering. Order was ready quickly. Clean and easy to get to. read more

Starbucks - Starbucks Iced Energy Blueberry Lemonade - Coffee & Tea Near Me - Saginaw, Texas

Almost every time I come here I order extra cold foam and don't get the extra cold foam I ordered. I am not sure if it's just the company's standard or if its the employees but either way theres a lack of cold foam. The drinks taste slightly different each time but still good, the employees come off nice, some of them are rude or passive aggressive but overall positive experience. Also they never blend the matcha well. read more

I am a Door Dash and Uber driver and every time I come to pick up at this location, I have to wait at least 10 minutes, sometimes more. No one ever approaches me to ask who I am picking up for. I just have to stand there until they decide to bag my order for pick up. Sometimes the drink/drinks just sit on the counter for a while until someone feels like bagging it. I am late on my pick up time on the app every time! Sometimes the staff is rude or they just ignore you. Used to be a great store before it's remodel. Must be the staff!!!!! read more

Found my new go-to Starbucks! The line is usually a bit long in the AM but if you mobile order and park towards the end of the Walmart lot then you can run in and grab a mobile order quickly. I've gone a few times and they've always made my coffee just how I like it so I'd def recommend this one. Coffee pictured: Iced blonde vanilla latte with quad shot, soy milk, and 11 pump vanilla. read more

Starbucks - Blonde vanilla latte - Coffee & Tea Near Me - Saginaw, Texas

Great location, friendly and efficient service, and great drinks! They're always really polite, even with how crazy busy mornings can get.

i got the caramel ribbon crunch and it was so good! they were super busy and still got me and my friends drinks out quickly :)! super friendly employees and clean environment! read more

There was nothing troublesome or special about this location. I ordered a breakfast sandwich and the Chia Tea Latte. Both were good. Didn't take too long to get my order. WiFi worked well here. read more

Starbucks - Coffee & Tea Near Me - Saginaw, Texas

See all

If I could give them ZERO starts I would. This place cannot operate when they are busy. An absolute disaster of customer service. They left me waiting over 20 minutes for one drink on the drive through while they were all in there laughing and playing around not doing their job. Never going to this location again. read more

I placed a mobile order this morning and when I got home I was missing a sandwich from my order. I tried calling the store 4 times and no one answered. I understand it was a busy morning but there was 7 people working and not one person could answer the phone so I could ask someone to remake my sandwich which was forgotten from an order I made and paid for. Once I got to the store and brought up the fact that my sandwich was missing and I called 4 times and asked why no one could answer the phone they said said, "yeah idk." That's awesome, not only did you forget an item in my order, you didn't answer the phone to correct it and your response was simply idc. What horrible service. read more

Just got a "frozen" new drink from there and it's not even frozen literally given to me already melted and not properly blended. Horrible experience hate that I even wasted my money. read more

My go-to location during the week as it is on my way to work. This location gets busy, but the line moves quickly. They are pretty consistent with their quality. The staff here are all extremely friendly. I've never encountered any customer service issues. They've even suggested to me on how to order some of my drinks more efficiently. Hey, I'm okay with whatever allows me to get my drink the way I like it and get to work quicker! I had to come in today to work (Saturday) and they were surprisingly quite busy at 10:00 am, but I still got my order in no time. I enjoy coming to this location! read more

See all

I used to visit this place ALL the time. It was, quite literally the best Starbucks around. That was then. Now it is not so much. When I ask for the music to be turned down.. they do not. They look at me like I am nothing. The music is so loud I have to ask the person I am talking to to repeat himself. I came in with my own cup for their open container promotion, I was told that was not allowed unless I have a lid. This is contrary to what customer services said. Another time I present my cup and was almost refused because my fingerprint was on the outside of the container. It seems every-time there is some new reason to be told by the staff that i do not matter. This has not been my treatment at other location. Today I thought I would give it another chance. Everything was ok until this barista named Chad came in. Then up went the volume. I am done calling their customer service line. So I am here on yelp. I should not need to drive extra miles because of one bad employee. This is the same employee that when I said sir to , the barista had no gender tag on at the time) I received the response 'Excuse me' in a condescending tone. I asked what salutation to use and I was to to go educate myself. If I see Chad here again, I am just going to turn around and walk out. read more

Wonderful staff! Arrived, made my order, and halfway to the window, realized I didn't have my wallet, so was unable to pay. They were extremely understanding and gave me the coffee anyway! If they happen to see this, thank you so much! You made my morning so much better! read more

Lost. I don't like that feeling. You're constantly looking around, trying to read faded street signs, staring at your printed Google Maps, backtracking, doubting. If you find yourself in need of something familiar as you go through a town which has these huge silos that boasts of "the lightest crispy flour", you'd be thanking your lucky stars when you spot this Starbucks, because there is nothing like an ice cold Americano with two pumps of classic plus a splash of half-and-half, clean bathrooms AND free wi-fi. Stop by to gather your bearings before you head out on the road and hopefully, not get lost again. read more

I'm sitting here, trapped, because their delivery truck is blocking my car. I get it, logistics, small parking lot, whatever. Still not good enough reasons to literally trap people. Figure it out. I came back inside to ask about how long I'm expected to wait. I was told "Fifteen, maybe twenty minutes. He's about halfway done though." At least offer me a drink if I'm being held captive. Something other than a noncommittal shrug. It's been twenty minutes. I don't have time for this. Unacceptable. read more

Starbucks - Trapped in the parking lot by their delivery guy. Can't believe this. - Coffee & Tea Near Me - Saginaw, Texas

See all

My heart has been filled by the generous love of this Starbucks manager. We have experienced sudden and tragic grief at the loss of a dear friend. A share box of coffee with all of the bells and whistles was donated with no questions asked. Thank you for your act of kindness in such a hard time. May the Lord bless you read more

just moved to the area. My first trip was yesterday and the drive through was packed and again today. I like to come inside to get to know my Bartisa and check out the ambience. I would just recommend that they get someone to constantly wipe down the tables for customers like me to sit in and work, people watch, and surf the net read more

Starbucks - Nice friendly staff. They are quick an efficient. - Coffee & Tea Near Me - Saginaw, Texas

Love my local Starbucks. Was having a hectic day and stop by via the drive thru at 4:13PM and order a Tall Mango dragon fruit and a smoked turkey/Swiss protein box. When I got to the window to pay or use my rewards. My barista gave me a Venti Size drink at the cost of a tall because they had it read wrong... made my day... :) read more

Best Starbucks in the area. Fast drive through even during rush hours. Nice baristas who are always friendly and my order is always right.

Horrible customer service! I have been to almost every starbucks in the metroplex multiple times and this was the worst I have been treated at any one. I bought 2 mochas and went to get a refill of iced coffee (which is free for gold members and I get all the time) for one of the drinks and the barista said I could only get a iced coffee if I ordered an iced coffee. I showed her and the other barista that chimed in the place in the Starbucks customer service that says you get a refill "regardless of the original beverage. She didn't pay attention to me or listen and just said to call customer service or her manager. No thought for a customer that goes there all the time. Btw I called corporate and they agreed I was right and said they would send a message to the GM about the issue. I was just shocked at suck more service and lack of care. I should not be made to feel like an idiot for knowing their policy better than they do. The coffee was good but the service was not. I would not recommend this branch unless they are nicer to their loyal customers. read more

Starbucks - Section of the Starbucks customer service manual - Coffee & Tea Near Me - Saginaw, Texas

I love my Starbucks!!! Fastest around! Seriously, I frequent Starbucks, maybe a little too often and they are always on point!!! There's always a long line in the mornings, but have no fear.... 8-10 cars goes in about 10 mins or less!!! They will always have smiling faces no matter how many coffee crazies they are having to deal with. Make this location your go-to. read more

I had the great joy of working at this store for almost 4 years. The people who work at and run this Starbucks are some of the kindest, most loving, and generous people you'll ever meet. It's ran by an amazing woman who care so deeply about her partners and her customers, someone who goes above and beyond the call of duty to help others. An assistant manager who has more wisdom than one man could possible have, and shares it freely and with love, to all who needed it, including the ones who didn't know they did. Great shift supervisors who help make sure we stay sane every happy hours and Sunday morning (y'all have some crazy orders -_-) I couldn't have made it this long without y'all. To every wonderful barista who comes in and gets paid way too little (I'm look at you SB corporate -_-) to put up with a lot of crap, I solute you my friends. May your flat whites be ever perfect. I will miss working for this store and I will miss the people. You should be so lucky to get to order your Venti extra dry, no foam, ristretto, long shot, 4 pump Sugar free unicorn! Latte, Frappuccino, no ice read more

You meet the most interesting people here. Not a quite place to work on your stuff and drink your cup of Joe. Staff is okay but are hecka wired! Enough coffee people. hahahaa read more

This Starbucks has wonderfully friendly people. In fact, one of the employee's pastimes is to make sure she calls every one who has been there more than twice by their first name. Makes you feel special. The store is always clean and they speed the drinks to you. If you get in the Saginaw area, stop by and say hi! read more

The heavy African American lady is so rude. She has no manners. She took my order on the drive through and I wish I had gone inside instead.

It's Starbucks... c'mon. Love Peppermint Mocha's.... and Low Fat Caramel Macchiato no foam, extra caramel, upside down, extra hot... yummmmmy. Want one now.... read more

I go there often... they are very consistent in the quality of drinks they make and also a great crew!!! Good place to hang with friends or just get some time chilling. Service is great and the go the extra mile to serve you! I'll be back often! read more

When it comes to choosing Starbucks, it can be a gamble on how my morning will start. There is one thing that is guaranteed when I go to Starbucks and that is I will go to this location! There has never been a more consistent group of Starbucks Baristas like the ones here. Kaitlyn (sp) and Jason have always been super friendly and will remember a name, a face, and a drink from the start! If you want a quick cup of coffee, go to any Starbucks. If you want a neighborly feel to your Starbucks experience, go to this location! read more

This is my relaxing spot. Employees seem always nice and coffee is fresh. I always have my iPad with me and use their internet. Sometimes they don't do good job in cleaning the tables, that's all. read more

Very bad location affecting other businesses and they do not care to block other businesses while they make their own. I called and spoke to somebody from Starbucks they did not care I also spoke to my bank at BBVA and they said they have already tried but the Starbucks does not care read more

This is by far the best Starbucks around. They are always friendly, quick and make the drinks PERFECTLY.

I come to this starbucks probably 4-5 times a week I get pretty much the same thing every single time. I've been told by baristas to always make sure to request that I don't want my chocolate croissant warmed up because if not they automatically do it. EVERYTIME, I make sure to say please do not warm the croissant, I'd like it as is. And almost every single time it is warmed and I have to go back through the drive thru. I know you're probably thinking wouldn't you rather have it warmed. I just like theirs as they are. I had one of the baristas tell me when i went back through, "you have to make sure to tell us not to or we will warm it". I told her that every time I always do and it is still warmed. Even through the app when I do mobile order and put not warmed on there, it's like they don't read it and still do. It's just frustrating because it's very simple and i'm actually saving them a step. Just getting tired of having to go back through everytime. Starting to wish there was another location or maybe in haslet close to me since i'm in between saginaw and haslet. Just irritates me. read more

Saginaw Starbucks is by far the best! They are super fast, very important in the mornings!! The drinks are always right and superb. They have friendliest baristas. I go to Starbucks at least twice a day and this is my favorite! read more

I am a huge Starbucks fanatic and this location. Is always quick and accurate! I can be behind 6 or 7 cars and still have my order within 2 minutes! They are always polite and the location is always clean! read more

I've been a Starbucks gold card holder since 2010, I know what a good Starbucks is and such! Yes this Starbucks is quick and you don't wait excessively long for your standard Starbucks coffee, but my problem is with he employees! I barely get a hello when I go through the drive through! When you pull up to the window the first hint you here is the price and not how are you or hi there!! I would frequent this location less often but there's no other drive through coffee in the area sadly! read more

Manager was very rude to a young girl that wanted a refund for her drink because she did not like the taste. I heard him ask her if she knew what a signature was and tried very hard to embarrass her. Hope that made you feel like a big man being rude to a young girl! read more

Great place, fast service. Baristas are nice and the orders are rarely wrong. This store sets the standard for other Starbucks in the area.

This Starbucks is very welcoming and pleasant. Go thru Drive-thru in mornings and also go inside. Always very welcomiong and pleasant. My drinks are always very very good and as ordered. Stop by and see for yourself. I recommend it. read more

I'll start this review off by saying I'm not a Starbucks fan boy. What makes this place exceptional is the quality of their custom service. Every time I've been here they are kind and seem to have genuine smiles, which is rare for any customer service person today. read more