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Starbucks

2.8 (14 reviews)
Closed 5:00 am - 8:00 pm
Updated 1 week ago

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Ice!
Ashley R.

I wanted to give this place the benefit of the doubt, since they just opened recently. This was just one of time out of many that they just can't get it done. My order has NEVER been right, and I go almost every day. They are always out of everything. The wait time is sometimes over a half hour and even then your stuff is melted and has to be remade. I keep saying I'll give it another chance and I think today was the last straw. They were out of venti cups today, gave me this cup but filled it almost all the way with ice then only filled the cup with half the product since it was a "Larger cup". It was gone in 2 sips (and it was made wrong). My phone order was also out of stock so I had to change my feta wrap to a sandwich. It was thrown in a bag and a mess when I got it. I'm tired of having to go in and have them redo things because I know they are stressing out, but this place is WAY TO EXPENSIVE for them to be making mistakes every time.

Mango Dragonfruit Lemonade at the Rome, NY Starbucks!

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2 months ago

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1 year ago

Horrible service and extremely slow. They do not know how to prioritize customers in correct order. Also not very friendly

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3 years ago

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3 years ago

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2 years ago

They made this summer refresher with actual lemonade this time the cups are a little dirty though

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3 years ago

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2 years ago

Staff is very friendly and I never had a problem with any of my drinks. Ask for Chase he is a very good barista with a wonderful demeanor.

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2 years ago

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2 years ago

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3 years ago

Amazing workers who try their hardest. I can tell they all care about the work they're doing!!!

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3 years ago

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3 years ago

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3 years ago

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3 years ago

waited in line for 40 minutes and worker was rude. will never come here again I prefer the ones in Utica more.

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Starbucks - coffee - Updated May 2026

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