I want and go lemon loaf cake and pink drink from Starbucks it was very good. Great customer service. read more

Starbucks - Lemon Loaf Cake And Pink Drink! - Coffee & Tea Near Me - Rocky River, Ohio

Um the manager was very pissy while making my drink and I could hear her complaining the whole time. Then when I asked to have a straw she threw my straw at me and rolled her eyes. read more

UPDATED REVIEW: I definitely prefer visiting local tea/coffee shops but I come here because it is close to my house plus they stay open somewhat late. DRINKS -- I don't drink coffee so I normally order tea. I like the green tea matcha drink (hot). CON - The chairs are not that comfortable but see the pro below. PRO - I love that there are 2 sofa's downstairs next to the fireplace. I love seating in that area to read. The first floor also has a small cushion (sofa) chair at the back. The menu is extensive. You can buy pastries, prepared sandwiches, and all sorts of drinks. read more

Starbucks - October 2017 - inside Starbucks - Coffee & Tea Near Me - Rocky River, Ohio

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Drink was amazing I got the nondairy pecan oat milk latte Sat by the fireplace With my aunt

Normally I try to support small locally-owned coffee shops but I needed a place to work and this is a very big Starbucks is going upstairs downstairs and it has plenty of tables and comfortable chairs to either sit and work on a notebook or a laptop or go through your phone and read a book. The staff were helpful and worked hard and what they were supposed to do. I was able to get old fashioned iced coffee which I like without all the regular syrup and stuff in it but you got to remember to ask for that. so I would recommend this place as a typical Starbucks that it actually has a lot larger area if that's what you're needing to do to if you wanted to have a meeting with friends it would be pretty accessible. read more

Starbucks - Nice big Starbucks with an upstairs downstairs - Coffee & Tea Near Me - Rocky River, Ohio

My love. My one and only. My true soul mate. Starbucks? You rock my world. Put the wind in my sails and the coffee in my cup! This has to be one of my favorite locations. Not because it is the newest and shiniest. In fact, it is one of the duller crayons in the box. But, this location has character. Sure, getting in and out of the parking lot is like playing Russian roulette with your life. But, at least you will die with coffee in hand! I love the fact that this location is split level. Seating is available on all 3 levels. The loft upstairs has ample table seating with a cool view of the first level. The main level is where the magic happens. Minimal seating, but a good size retail shop. The lower level has more table seating and some cozy chairs next to the fireplace. Minimal seating outside in the front, but that's ok Starbucks. We won't hold it against you. This location is clean, the staff is friendly and efficient and they always get my order right. The downsides? The parking lot is an absolute mess. They are working with a small footprint here, so nothing can be done. It also has no drive thru.....boo! But again, small footprint. If you haven't been here, come and enjoy! read more

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I love this location! The only down fall is there is no drive thru. I have been going here for years and the staff is always friendly and the service is always fast. Even during the current oat milk shortage they always happen to have it in stock. read more

This is one of the better Starbucks stores that there is in Cleveland. The service is quick, the bakery items are fresh, and there is three floors for you to enjoy. I've never had to return any of my drinks for being made incorrectly, they are very precise when making them. The time you need to wait in line is just like any other Starbucks. Not too slow. The mobile order function at this store in particular is a great addition. Whenever I mobile order a drink or treat, it is usually ready in 2-5 minutes. I love how efficient the wait time is. The Starbucks itself has a great environment. With three floors and multiple fireplaces, it is a great place to do work or relax. My only complaint about this Starbucks is that it is usually busy! I walk around sometimes looking for somewhere to sit. But other than that, the Starbucks is very nice, including the bathrooms which are usually kept nice and clean. Overall, this Starbucks is a great place to come in the morning or afternoon to relax or pickup a drink. Highly recommended! read more

Starbucks - Coffee & Tea Near Me - Rocky River, Ohio

This is the place I live starting my day at. The baristas a number one in my book they always get my drink right no matter how much I change it they always get my drink right and if you get a certain barista she will do a beautiful pictures that make you smile on your cup they're always friendly they always try to get to know you honestly this is the best Starbucks I go to I've tried them almost all in Ohio but this one is the best in my book and will always be specially when I talk about the barista's I love them to death they do make my day when I'm having a crappy day they bring me right up I love this place. Want someone to make your drink right or make your day come here you will leave with a smile on your face and the perfect drink in your hand. read more

BEST STARBUCKS! Jordie and her staff are great!! Very big quiet location but clean and spotless and great customer service !

This is one of the better Starbucks I have been to thus far in my Starbucks addiction. Kick ass barista's that can move a line quickly and efficiently. Two floors of seating offering patrons a view of the hustle and bustle or seclusion downstairs while enjoying free Wi-Fi. Temperature can be a problem on both floors of seating, do you want cold or hot? Up to you and what your body can handle. This is the Starbucks for people with laptops. Outlets everywhere and great seating. I wish this Starbucks was in Denver. read more

My favorite Starbucks in the Cleveland area. This one is very large inside and has comfy chairs. I used to really enjoy going to the Starbucks in Independence, but they have since remodeled and taken all of the comfort out of that place and replaced it with metal and fake wood. Gross. Anyway, back to this one in Rocky River. It can get a little cold in there on the lower level because of the air conditioning vents. But I have never had an issue on the main floor, where there are two plush velour chairs that I always try to sit on. (Not at the same time.) I should also mention that, because of its proximity to Erie Island, I barely ever go to this Starbucks. Erie Island isn't any less expensive, unfortunately, but the atmosphere and food/drinks are amazing and I always favor the more local of the two options when I can. However, I had a Living Social thingie I wanted to redeem, hence the Starbucks visit. And sometimes, it's nice for a change of pace from Erie Island. read more

Price aside because they can't control this since it is a chain, this is my favorite Starbucks hands down. I have never been to a Starbucks where the employees are all so nice, not afraid to hold a conversation, everyone says hello to everyone, and the drinks are always made perfectly. The parking at this place isn't the best and there is no drive through but besides that it is great. The staff is friendly, the store has a very unique layout, and the building is built to look like every other place in Rocky River. It fits in with the look of Rocky River. They do small things like writing cute messages on bananas, having an "customer of the week" and always have great comics hanging on the bulletin boards. If you are a Starbucks lover, check out this location and you won't go anywhere else. read more

Very average Starbucks experience. Pleasant efficient service. The downside to this location is the ergonomics. Seating is only up and down from the ordering level which makes it tough for anyone with agility issues. The parking lot is a disaster. If you can even find a spot to park you are risking damage to your vehicle in the tight fit behind the building or few spots on the side. I love Starbucks so I need to really think twice about visiting this location. read more

I've recently started getting Starbucks for free, on a survey site I would never spend this kinda $$ on coffee. I actually really think GetGo has great coffee so I'm not a Coffee Snob, more of a Gas Station Guru....but anyways I come to this location when I'm on my way to work. These ladies are so cheerful and sweet it takes the anxiety away. Usually I just do drive thru, bc to me coffee houses like this can be "intimidating or snobby". Not the case here. I also had the MOST amazing Breakfast Sammy, the Bacon Gouda, soooo good. read more

My favorite Starbucks. The staff is friendly, the store is nicely laid out, and they have a nice selection of products. First, the folks that work there: very friendly, without being fakey fake friendly. Very important! They also are the only location that I've seen that write fun things on the bananas for sale. Cute, very cute. The store has multiple levels, so there are plenty of hidey holes to sip and read. There is no drive thru, but there is plenty of parking behind the store. And these folks are fast. I have never had my order languish behind the counter when they forgot it. (See the Beachwood Mall or Mayfield/SOM location if you want that.) I very much look forward to mornings when I get my Blonde Roast or Pike's Place from this location. read more

As someone posted above, Starbucks is Starbucks. Or is it? I am not a coffee snob by any means, but since I don't work in an office, coffeshops are where I do most of my work. From that standpoint, this Sbucks is AWESOME! It is huge inside, with a split-level. The lower level filled with great tables and chairs, as well as comfy large chairs to sit in with your favorite book. The upstairs has more of the same as well as a larger conference room. I am not sure, but I suppose you could reserve it for community meetings. What I love most about this particular Sbucks is not just how big and cozy it is inside, but how incredibly friendly the baristas are! Just today when I went in the cashier asked me what else I was doing today. I shared that i was getting my hair done right down the street . A fun conversation then ensued with the barista making my drink. She asked what I was getting done with it and she even offered fun suggestions! How fun it is to have real conversations with real people! I totally recommend this Sbucks for a work meeting, study place, community planning meeting or just a comfy chair to read your favorite guilty-pleasure novel. read more

Everything you expect from Starbucks. Great coffee. Free wifi. Lots of comfortable seating for getting some work done AND a fireplace downstairs! read more

This Starbucks has the best iced green tea. They make it proper, not watered down unlike some of the other Starbucks around. Staff is always friendly and helpful! read more

I just found my new favorite location! Too bad it's not the one closest to my house.. I agree with the poster who mentioned not all Starbucks being the same.. This location is great, very roomy, friendly staff, and they made my drink correctly. I get a pretty simple drink, but sadly it varies from person to person... this location has given me a good one though! I've only been downstairs, but plan to explore the rest of it in future visits. read more

I do enjoy that my trip to this Starbucks was super quick and pleasant. Not a great parking lot, lots of ice, and a bit over crowded.

We all pretend we don't like Starbucks, though we do. I love to support local coffee shops whenever possible but still frequent a Starbucks here and there. I have to agree with Bridget F-- the staff here is way more pleasant than many coffee trolls I have encountered in my day. I've also seen them be pretty patient with some pretty difficult people with difficult requests (why does no one just order a coffee anymore?!). The interior is clean, the wi-fi isn't awful, and it's a decent place to take a break and do some work. There are obviously worse places you could be! There's no drive-thru here, so be prepared to grab your coffee inside! read more

Starbuck's is Starbucks. anytime any town. I like that as I am a fan. this Starbuck's has to be the most beautiful location I've ever been in anywhere I've traveled, including Canada and UK. My 4 or 5 regular locations will never be the same to me again. Rocky River has ruined me forever. read more

I have been going to this Starbucks for many years and I regret not writing this review sooner. Nancy and the whole team are outstanding! They have all made an effort to get to know me, and use my name when I walk in. Now I know why Norm loved Cheers so much...it feels so comfortable and just like home. It's not just me; they go out of their way to make each person who walks in feel valued and special. WELL DONE RR TEAM!!! You all are simply the best. I will be a RR Starbucks customer for life! Oh, and the coffee is pretty great too! Thank you! read more

Shout-out to Jimmy for switching up my order last minute. He was so chill about it. Good work!

This Starbucks is deceptively large inside. It's laid out like a bi-level home, where you walk into a lobby where the espresso machines are, but your seating options diverge to an upstairs or downstairs lounge area. I had only ever gotten to-go coffee here because when I popped in, I thought all the seats on the entry level were filled and that's all there was. Today I looked around a bit more and realized I had totally missed how large the upstairs was, and that there was a downstairs I had never noticed. I found the downstairs level a bit too basementy, and too full of people on their computers. Upstairs I found a roomy, light filled loft type space with colorful velor chairs and many marble topped cafe tables next to outlets, lots of outlets. Upstairs also offers a group/community room. I read two signs on the french doors leading to the conference style room. One indicated the room is not available to groups during the morning rush (5-10am due to parking issues), the other asked people to not bring outside food and drink. Duh! I can't help but feel that last sign was directed toward one group in particular who must have members sneaking in snacks. The barista was super smiley and very helpful, borderline flirty which is a difficult line to walk, but always appreciated. Who doesn't like feeling flirted with! Also, it's nice to note that Starbucks now has free wifi. I think most of you know this, but for years it was on a pay for wifi system that kept me away. read more

WORST CUSTOMER SERVICE EVER. There was a horizontally-challenged girl (HCG) cashier and a hipster-wannabe barista (HWB) who were completely rude and unprofessional. I asked for an ICED drink, and the HCG didn't hear me. Okay, I supposed, no biggie--easy fix, make another drink in a jiffy, right?" Nooo..instead, the HWB looks over to the HCG and says, "Did she say 'iced?"/"No,"the HCG says. of course siding with her 1 coworker crony. (Thought bubble: Why question it? Just make another drink! Don't give me attitude!) Then the girl behind me jokingly mocked when she got her drink. "'Oh, I said 'iced.'" And they all started laughing. I was completely humiliated. I can't control the big (literally) B customer behind me, but the behavior of the service girls behind the counter was completely UNPROFESSIONAL. I knew the moment I walked in and they didn't greet or smile I'd get terrible service. Even when I left, I smiled as best I could and said, "Thank you." These girls should not work in the public. WORST CUSTOMER SERVICE AND ATTITUDE EVER. read more

The parking is a bit awkward, but the inside of this store is kind of cool. Multi-level with plenty of seating.

I prefer this Starbucks over the one on Lorain. Very kind and fast service, drive thru is always wrapped around your building but very speedy service. I'm obsessed with the new triple Carmel frap. Your the only Starbucks that makes it correctly with the marshmallow/whip on the bottom as well as the top. Thank you!! read more

This is my favourite sbux location to spend time in-I'll drive a bit out of my way to get to this one. The employees are friendly and fast. This Starbucks has a basement and an upstairs which means there is always a good spot to study. In the winter there is a basement fireplace.This place gets busy on weekends but there is pretty much always somewhere to sit. read more

Disappointing. The coffee didn't taste like it costs $7.. I don't think I'll be going to Starbucks again anytime soon. I mean, it's ok if you want to sit around with a cup with the logo on it and smugly talk like you're enlightened by being there.. I didn't feel enlightened or even superior after visiting there and overpaying for a coffee and listening to the clients chat about how small their carbon footprints were. I literally felt like I lost a few IQ points while I was there... sorry, I just did.. read more

I wish I could give this place 5 stars because the coffee is delicious but I cannot. The customer service is horrible after waiting 15 minutes for an iced latte I did not receive an a apology not to mention the people in front of me got free coffee for waiting just as long as I did. Yeah peace out Starbucks your customer service blows which made my coffee sour. read more

This is my go-to Starbucks. Because of the multi-level layout, I usually have a few options of where to sit, and my favorite place is the main level. There are two tables, one of which facilitates easy-access to one's laptop without discomfort--to those of us dealing with back issues, this is great. The baristas are kind. I recommend. read more

This is probably my favorite Starbucks because it has 3 floors!! It's great for staying in and working or studying! Lines can get long and that goes for any Starbucks! Just use their app and order ahead! Their app can get u free drinks and even more!!! Also, the parking at this location is terrible!! Limited spaces and spaces are in back of Starbucks so u have to walk all around to get inside. But besides that, 5 stars. read more

Very nice coffee shop, but, for the love of god, have a little variety in your music playlist. Every time I come in to get some work done, I leave with an unconditional hate for Elton John after hearing him for three hours straight. Anyways, nice service. read more

My new fave Starbucks! I am new to the area and really appreciate the cheery barista's positive attitude! That and the consistently solid coffee makes for a good morning everyday. I go every morning around 730 am- they deserve an award for being so awake! Great experience. read more

I discovered this particular Starbucks this morning and decided to venture in. While my Grande, Iced, sugar free, soy, no foam latte was very satisfying I couldn't help but notice the prominent bulge in the barista's pants. His bulge was so massive that it nearly burst out of his shorts, begging for air. I couldn't help but bring this to his attention to where he replied, "You like my big harry nut sack?" I did not entertain his question but rather suggested he wore an apron of sorts to where he replied, "Do you like the taste of my big nut sack? Because that's what's in your latte, bitch!" The barista then proceeded to remove his bulging nut sack from his khaki shorts and plop it on the counter for display while screaming R. Kelly lyrics. The lady next to me spit up her coffee, realizing that this man's absurdly gigantic, harry, nut sack had been dipped in her caffeinated refreshment. I, not without careful deliberation, continued to sip my Grande, iced, sugar free, soy, no foam latte. I most likely will be visiting this Starbucks again. I may have learned something new about myself today... I like the taste of a big harry nut sack. read more