First.. THEY FOR NOT RELOAD OR REDEEM ANY AWARDS. No SIGN SAYING THIS.. until you get to cashier with LONG LINE OF CUSTOMERS standing behind you. Cannot reload your card either.. Would have been nice to know before ordering. Never come here again.. No Starbucks customer service.. Ugh!!!! read more

I really hate to give reviews this bad, but the experience was so terrible that we walked out of the store without even grabbing a drink or worrying about a refund. The guy making the drinks coughed right on the cups that we and other customers were going to be drinking from while he was blending the drinks. Then he knocked over another customer's cup that fell on the floor and put it back on the counter like it was nothing later to be filled. I am pretty sure the guy making drinks either had only two hours of sleep or less last night, or was stoned. He could barely keep his eyes opened and moved in slow motion. read more

So here we were, stuck in Primm, NV due to a road closure on the I-15S. We got in line at this Starbucks for some hot peppermint mocha to warm us up from the bitter cold. Dawn, the barista / cashier, has this really bad attitude and talks to people like they are stupid. Her almost scowling face seems to be unhappy with the deluge of people that suddenly swarmed into their store, despite the HUGE business potential this brings! She said to the customer in front of me, "don't forget, it will ask for a tip, before you sign...". After I got my drink, I requested for some water and was told, "we charge $1 for water". Now what Starbucks does that? read more

Believe the other reviewers! This place sucks! If you absolutely need some coffee, fine... but if you can hold off for another stop, do it! Took us 30 minutes to order and get our drinks and there was only 1 person in front of us! Only 1 worker to both process orders and make the drinks and she was a sloth! My wife's frap was crap and my cold brew tasted watered down. Didn't even feel like waiting another 10 minutes for her to remake our drinks and just took off. Avoid this slowbucks if you can! read more

This Starbucks is located in a gas station and right outside of Vegas so it tends to attract a lot of visitors. It does get crowded and the lines are long. The service is slow and unpleasant. If I could give zero stars, I would. The overall customer service is nonexistent and the quality of the drinks are below proficient. The prices are ridiculous for their drinks and ice water. You are better off getting a liter of water at the gas station. read more

Starbucks - Listed are the prices of water cups. - Coffee & Tea Near Me - Primm, Nevada

I don't recommend this place. It took over 40 minutes to get my order. The manager got one of my drinks wrong and after having it replaced, the coffee was about half full with lots of whip cream. Before I left, another lady left upset because the app accepted her order for something they didn't have avaliable. Employees didn't seem to care nor did they issue a refund. Poor service. read more

This particular Starbucks is extremely overpriced. I don't understand how they can double the price. It's just not worth the pit stop.

The star is purely for the nice lady who was working BY HERSELF in the morning. She did a good job keeping on top of the long line of people and I felt bad for her working alone with moody, impatient customers, but she still remained positive. Seriously though, how does a company like Starbucks only hire one employee for such a busy time of day. On top of this, the other 2 times I've stopped at this location in the past, my orders were both wrong. This location needs a serious meeting about having more staff members. read more

Bleh.. waited 10 mins to order, when there was only one person ahead of me, waited another 25 mins for my drink when the person in front of me only ordered 2. They had 2 people on staff, but they didnt care that they had a line of customers or drinks. Very disappointed in this location. read more

Sometimes I read Yelp reviews and ignore warnings and bad experiences. This time, I really didn't have much of a choice. This Starbucks location is the only one that we could find for many miles. I use the Starbucks app all the time for mobile ordering and to pay - that way I earn free drinks and stuff. Well, I walked in and saw a line with more than 20 people & thought, "I'll place a mobile order like a boss and skip the line." Unfortunately, my smartphone wasn't too bright. It couldn't locate this particular Starbucks. So...I waited in line for nearly half an hour. Once I got up towards the front, I heard other people talking about the prices. I looked up at the board and saw how much the prices were inflated. I don't think the Disneyland locations have even priced their beverage and food items as high as this place. I was so upset, I almost walked out...but I'd already wasted so much time standing in line. I pulled out my phone and was about to place my order when the cashier asked me about the numbers that my card started with. I read off the first few numbers, and then she informed me that unless I had the actual card in hand, they couldn't scan my app to pay. That did it. I left. What a waste of time. To summarize: HIGHEST PRICES I'VE EVER SEEN AT A STARBUCKS THEY DON'T TAKE THE MOBILE APP TO PAY (unless you've got the super secret winning numbers) SUPER LONG WAIT TIME AVOID THIS LOCATION AT ALL COSTS read more

Fabulous customer service! Excellent cashier, his name is Robert from San Francisco, he just made my day with that beautiful smile love happy people! Thanks! Robert read more

Traveling to California early morning I needed a great cup of joe to keep me awake on the long drive. Stopped at the whiskey Pete's truck stop and decided on a beverage and lite snack for the trip. My experiences with Starbucks is hit or miss depending on the Barista. I was greeted by two young Filipino ladies who were smiling and welcomed me to their store the second I entered the line. They both explained a few of the drinks I was interested in and pointed out all the snacks and lite food items they offered. Once I decided my items were completed swiftly and were delicious. Thank you for suggesting the extra shot for added caffeine. The store was clean and the sugar and creamer bar was fully stocked. Great job ladies. I will be sure to stop by when traveling back to the people's republic. read more

This Starbucks...wow. I ordered a bacon, gouda, and cheese sandwich. They gave me a sandwich which consisted of an egg between 2 pieces of bread. No cheese, no bacon..... read more

Starbucks - Where is my bacon and gouda?!?! - Coffee & Tea Near Me - Primm, Nevada

The line took FOREVER!! ONE EMPLOYEE doing everything!! Other than that hat the coffee is pretty STANDARD. They could have been on break.

Best coffee! Great location... everyone was super welcoming and fast service. Not all Starbucks are always a joy to go to.

First of all never have I ever been in a SB where efficiency was lacking and staff were not even in a hurry to get your order going. There were 3 orders ahead of me not huge orders. There was clearly an issue when there was a disconnect between staff not knowing their roles nor even helping a team member who's order are piling up. There did not even seem to be a system of how orders are seen and processed quickly. One employee was just walking up and down the aisle not doing anything but trying act and look "busy" when clearly she could have helped the two baristas who were slow as molasses. I ordered my 2 Frappuccino's @1632, 3 orders ahead of me which were 3 measly drinks cold drinks 1 was a cold brew drink and I did not receive my drink till 1701!!! What is wrong with that picture? These folks could take a lesson from L.A. baristas who know the meaning of efficiency. This store needs their employees to be retrained with the SB standards and understand the meaning of teamwork. read more

Skip skip SKIP. Inflated prices at the stateline stop. This location does not accept mobile app payments, they want the actual card at this location. What's the point of technological convenience if you can't use it here? And the baristas don't speak English very well, or lack the confidence to speak up because most of them are mumbling when spoken to. read more

This location is at state line and it doesn't take Starbucks cards. The prices are inflated and its very crowded as people leave state line. If you can wait it out till you get a little further out, I would. This location is definitely trying to capitalize off of individuals leaving Las Vegas for sure. It's a very fast moving establishment with lots of people going in and out. Not my favorite. I would buy my own snacks in town first before going back. read more

This is my first 1 (0) star review. 1. Very busy location and very understaffed led to a very long wait. 2. At the counter the service was unfriendly, but maybe it's because of the work demand due to being understaffed. 3. The prices are high, but maybe it's just how it is when you're traveling interstate and there's nothing else for a while. 4. This is important: they refused my Starbucks mobile card. They said that they only take it in plastic form. Which meant I had to pay without, which is annoying since there were holiday awards to be earned, but more importantly, they did not honor my earned freebies. I probably won't be coming back, unless I'm on another road trip and there's no other coffee around, but the gas station has coffee... read more

Charging for a cup of water, that was the first time, ridiculous. They don't even have/sell gift cards for Christmas, it felt like a sorry exvuse for a real starbucks. read more

Starbucks - Coffee & Tea Near Me - Primm, Nevada

This Starbucks might be one of the slowest I've ever experienced. There were 3 people in front of me and took 20 mins to even order. They were very nice and the coffee was good but the lack of efficiency was ridiculous as people are trying to get on the road. If you're in a hurry just get a coffee from the quickie mart. read more

3 older men working behind the bar were all arguing in front of customers. One watched the other make a drink wrong. He then gave it to me. I asked for him to remake it after tasting it. He told me he knows best and it was made right. "Just watch the color. It's correct. "Please work on customer service. read more

Do Not stop here. Hold out until next one. Slow and there was only two employees. Line almost to the door and they don't take the starbucks card!!! You're off a freeway exit on the state line. And the employees are super slow. Need to pick up the pace. Travel lots and will not be back to this location. read more

The worst of the worst - customers and employees of either Starbucks or Primm. Sooo slow. If want to waste 1 hr of your life waiting in line here then stop by otherwise keep driving. read more

I just order an venti ice americano and the coffee taste like is all burn. They dont even pick up the phone and their mailbox is all full. Starbucks should close or do something about locations like this. :(. I want a refund and a coffee. Still have a long way to LA. read more

I ordered a Venti Mango Dragonfruit refresher WITH NO ICE and they gave it to me with ice. Note that the cup had the directions to put no ice. I told the barista and he looked at me in a rude way? He proceeded to drain the ice and add water to my drink. I ended up with a watered down drink and with nasty drained pieces of the dried up dragon fruit. read more

Starbucks - "No ice" - Coffee & Tea Near Me - Primm, Nevada

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Starbucks buelton. Worst service of any Starbucks !! Didn't acknowledge people waiting in line, guy at register was taking orders and doing food service no other employee offered to help him We walked out after waiting 10 min. Don't bother here read more

If I could give a zero star rating I would this places was absolutely awful! The women at the register (Onyx) was complaining to every single customer about personal problems and told my mother and me that she was happy that people were leaving the line! Every other worker other then the "lead barista" was standing around doing nothing. 30 minute wait, 15 plus parties waiting in line and my drink tasted like garbage! read more

Don't waste your time. The line was so long with 2 of the slowest workers ever. My husband and daughter got their usual java chip frapp's and they were so gross they couldn't even drink them. My Carmel latte wasn't that great either. 30 minutes taken from our road trip for gross coffee. read more

#boycottprimmstarbucks drinks are terrible and nowhere close to standard Starbucks drink, instant coffee at home is better than this - got an iced americano with hazelnut and it tasted horrible - never coming back here again! Don't waste your time and money coming here! read more

The world we live today has made us spoiled. One can travel across the Mojave desert in a matter of hours while passing all manner of conveniences. There are of course certain sections with nothing and when you want a particular something...that something being an iced grande triple dirty chai (IGTDC), you gotta jump on it. Wanting an IGTDC, I stopped at this location located inside a truck stop. I get that people who work in Primm have one hell of a trip going to work, and going home from work. At one time in life, this was possibly going to be an option for me. But if your have to punch the time clock at the state line.....Do it well! Travelers such as myself, will greatly appreciate it. Any sort of friendly attitude was absent the day I visited. Fine. What really chapped me was that I could not use a typical Starbucks payment scanner to purchase my IGTDC. I get we are are out in the middle of nowhere, relatively speaking, but how do you not have a Starbuck app scanner? I allow the "Big Brother" of big coffee to monitor my daily habits by having sold out and having the app on my phone. If your flying the Starbucks banner, there should be a scanner. All good. Up the road about an hour or down the road, however many hours, there are other locations. read more

If I could give this place 0 stars I would. Waited 20 minutes to get coffee that cost double of other Starbucks, which isn't unexpected, but boy, oh boy, the service was extremely rude. Witnessed two other customers walk out cancelling their orders. read more

This is the worst Starbucks that I've been too. According to the rude cashier, they do not take the rewards drink/food items because they are "not owned by Starbucks." Okay, I get it. You would rather have me pay $7.89 for my Caramel Macchiato with non-fat milk over ice, instead of letting me use my rewards. Okay, at least they had the scanner that allowed me to use my Starbucks app. Service was pretty prompt, but the drink tasted like caramel milk. I thought, okay, maybe the drink needs to be mixed a little better after all, I did order it upside-down. Nope. The drink still sucked. Save your money and just grab a starbucks in a can from the attached mini mart. read more

Worst Starbucks ever. Workers do not speak English properly. Barista was calling out "Caramel Brullee" when it's clearly a Creme Brullee! When I ordered a Tall Cashier asked me if I wanted a medium. It's really sad when not even the employees don't know the sizes. This Starbucks is clearly not holding up the customer service standard the company is known for. read more

Was scared of the 1.5 stars but they were pretty friendly and quick. Drink cake as ordered and we were happy with it. Adding because of word requirement - (Was scared of the 1.5 stars but they were pretty friendly and quick. Drink cake as ordered and we were happy with it. Was scared of the 1.5 stars but they were pretty friendly and quick. Drink cake as ordered and we were happy with it.) read more

Long line, and when I showed the cashier a written order she still got it wrong on both of them. Was in such a rush I did not check me cup till on the road. All I got was plain latte. Not even close to what I ordered. Only one cashier had app payment ability and you don't know this until you get to the front of line and move to another line. read more

20 people in line only one barista service very slow , please jere is not the place to drink coffee read more

Starbucks - One barista and 20 people waiting - Coffee & Tea Near Me - Primm, Nevada

I hit this location on my way home from Vegas and this is a sorry excuse for a Starbucks. The line took forever and then they closed down the whole store because their register broke. The manager was training 2 new baristas who didn't even know what the codes on my cup meant. Then they started making the drinks of people who ordered after me. My cup was just sitting there with the shots pulled. I had to ask where's my coffee. So glad this isn't my local Starbucks. Get your stuff together. read more

Avoidance of the Starbucks is the only way to teach them that charging an extra two dollars for " NO water" in an iced tea is not acceptable. Such things usher a bad taste to the franchise. Spare yourself, wait and get your Starbucks elsewhere. read more

This place does not own a scanner to take your payment via your phone. So don't forget your credit card or cash. Seen like the people working here don't like to work here. They all got an attitudes problem. read more