Y'all. Ignore these other reviews, and take it from someone who comes to this Starbucks every SINGLE day. The Starbucks on 2701 Thonotosassa Rd is by far my favorite Starbucks location, ever. Not only do the workers know my order by heart, but sometimes I don't even have to say a word in the order box before they greet me by name and recite my order! The wait times are usually minimal at this location, and the drive thru flow is truly efficient. The staff members are always kind. They truly are the reason I get to start my mornings off on a positive note. If you are ever passing through Plant City on a trip to Tampa or Orlando, I highly recommend stopping by the 2701 Thonotosassa Rd Starbucks! read more

Starbucks - Coffee & Tea Near Me - Plant City, Florida

A nice stop when traveling across I4. You know the coffee so the quality is strong. Small location but the staff today was good. Quick order and quick to serve a capuchino and a latte. The actual location is fairly easy to get in/out of so you can get back on your drive. read more

I was in the area and decided to stop and study at Starbucks I had an outstanding experience. The service was truly amazing from start to finish. From the moment I walked in, the staff greeted me with warm smiles and a friendly attitude. The baristas were incredibly efficient and attentive, taking my order with precision and care. my drink was prepared quickly and exactly to my specifications. They even walked it to my table. The entire team worked seamlessly together, ensuring that everyone received their orders promptly and accurately. read more

Starbucks - Front lobby - Coffee & Tea Near Me - Plant City, Florida

I was in the drive thru line for half an hour , a retarded lady decided she would cut in front of me and act dumb and get ahead in the line , of course i made a scene honking my horn because i have been waiting for half in hour in line just like everyone else and this lady decided to cut the line , then management comes out and i explained what was happening and she did not care at all she said "its just coffee" "its not a big deal " , surely i left and will never be returning to this sorry ass location again read more

The girl who took my order/ that was at the window had glasses and probably the worst attitude I've literally ever experienced. I work at a restaurant and I completely understand if someone is having an off day, but maybe she should reconsider working in the service industry if she hates serving people so much. When she handed me my change back, she literally dropped it on the ground and didn't even say anything except to tell me I would have to get out of my car to grab it like she didn't even wait until the money met my hand to let go of it. read more

We went through the drive through service was quick. I took a couple sips of caramel macchiato and it tasted more like steamed milk than coffee. I went back into the store to order an Americano hoping that would be fast and easy to get on the road. After over 20 minutes of waiting I finally got my coffee. It just seemed that from a customer service standpoint they shouldn't have put my order to the bottom, read more

Starbucks - Egg bites - Coffee & Tea Near Me - Plant City, Florida

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We sat in line for 30 minutes and we watched the car in front of us get cut off by some lady thinking she was smart. She giggled and laughed at us. They took forever making a drink that I get everywhere, and even made the drink wrong. It was a chai and they put so much milk and took five minutes explaining nonsense. The lady taking our order was very condescending about why my drink tasted like just milk. Was not a good experience, never coming here again, service very slow inside and outside. read more

This starbucks location has 2.5 stars. They don't deserve the poor rating and reviews. Lets first mention that they are a free freestanding store with drive-through and mobile order options right off of I-4. They're nestled between a Marriott and a Hilton just behind a Wawa. Perfect spot for travelers to make a quick stop. I can only imagine the amount of traffic they get on any given day. Did I mention the store opens at 4:30am! My local SB isn't open that early not on a Sunday especially. Be kind, be patient and remember there are peak hours when the wait will be long. I placed my mobile order at 7:03am it was estimated to be ready by 7:13am. I was driving away at 7:12am. The young lady at the drive thru was friendly and my order was perfect. read more

So considering I had serious jet lag I am so glad that there is a Starbucks wherever I turn.. This Starbucks was clean even though they were super busy everyone was super friendly.. I need decaf coffee but the delicious pumpkin cold brew doesn't come that way and the employee was super helpful to help me find a way to enjoy the flavor without the caffeine. read more

Starbucks - Coffee & Tea Near Me - Plant City, Florida

Can't recommend this location. Six employees and only two were working. Line of several people moved so slow cause the cashier wasn't getting help. The drinks were made right and the place was clean, but the struggle was real for the poor cashier who was doing it all. There were about 5 people in line and 3 more waiting for their drinks. Most of the employees were chatting among themselves and ignoring the line / customers, while 2 were pulling all the weight. The cashier and barista making the drinks were hauling, but it still took time to get it all with the rush of people. Overall: C- Props to the two hard working employees, I felt for them!! read more

Stopped at this Starbucks on our road trip to Jacksonsville. This is one of my favorite Starbucks. I used to stop here every week on my way towards Daytona for a work project. I like my coffee hot and they always make my grande, non fat, caramel macchiato. no foam, extra hot latte perfectly. read more

Starbucks - Coffee & Tea Near Me - Plant City, Florida

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Inside and outside lines are backed up and the employees are taking their sweet time smiling and talking to each other . Ordered 2 lemonades and still waiting even after 20 minutes . Save yourself some time if you're in a rush . read more

Starbucks - Coffee & Tea Near Me - Plant City, Florida

** Low Ratings?? They Are Reviews 1+ Yr Old. One is 4 Yrs Old. Why Did I Ck?? I'm Not Driving. Behind the Wheel? I would PEEK QUICKLY/SAFE @ THE HINTS. Sorry, Now their hiding behind "The Reviews:(" I have Zero complaints about this StarB location. Convenient next to I-4 W. Exit 19. It's spotless clean. Seems like it's had a nice Reno. Modern, lots of seating w/WiFi charging access. Configured into different sections. Even, for the non-techies. Wanting to relax for a bit. Or, come in w/a colleague or bestie. Seating for business meet/greets. Most important. "Bean Talk" from placing an order w/Armando at the Register. Great people skills. The Baristas are polite. Fast efficient service. I ordered the A Grande Mocha Soy Frappuccino. Needed a chocolate Jolt. I must say. ##WOW!! If Chocolate is an aphrodisiac or wake up your senses. I feel like dancing. Yes, I do miss the Hints On Yelp. Though :-( "Yelp. Pls, Bring your Hints back.*** NO OTHER W.SITE HAS THE HINTS.*** We're feeling lost out here. Lots Road Warriors. read more

Starbucks - Coffee & Tea Near Me - Plant City, Florida

Quick service, attentive and clean. Always on our stop for a coffee break when driving west. Tasty coffee as always. read more

Starbucks - Left: Cold brew shaken oat milk espresso. Right: Strawberry Crème Frappuccino. - Coffee & Tea Near Me - Plant City, Florida

Not the cleanest Starbucks by far! This is my second time here. First time it was very dirty and unattractive, this time wasn't much different! As for the coffee itself, that's what got these guys up to a three stars! read more

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I love this Starbucks and I've stopped here many times on my drives across Florida on I-4, it's located off of Exit 19 driving east. The extremely tall sign is just one of the many things I like about this location and when I spot it no matter the time day or night I'm stopping yes they are open 24 hours. How great is that? For me Starbucks is about the "product" so having to wait a little longer than normal is never an issue for me if my order is correct and if they correct any mistakes and stand by their customer service promise to make me a new one if there are issues. I look at this location like it's an oasis after driving for hours on I-4. The staff has always been friendly and has provided excellent service and delivers awesome drinks. A few annoying reviews doesn't change my opinion . read more

Starbucks - Coffee & Tea Near Me - Plant City, Florida

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I had a great experience at this location! They were super busy, but they still worked diligently and were friendly. Ashleigh allowed me to make 3 orders since I had a promo to get 100 extra stars ;) She patiently and thoroughly took all my orders. We waited only a few minutes to get all 3 drinks. The place is clean and there is plenty of seating and room for people to wait for their orders. I love the convenience of the location and hours!! read more

This Starbucks has horrible customer service. Tables, floors & counters were dirty. I asked if someone could clean the table and instead of saying yes one moment or of course we'll do it. The baristas said we are so busy and turned there back on us. Asked for a manager and an Asian nice lady nicely wiped the table down for us. Never expected this type of rude service from a Starbucks. Never spending my money here at this location again. read more

Although there are several Starbucks locations around the country that are open 24 hours now, this location will always be the original "24 hour Starbucks" to me. Located conveniently right off of the I-4 at the Thonotosassa exit, this place is a must stop if you are making that typical trek from Orlando to Tampa or vice versa. Why, you ask? Well, because there is delicious coffee and tea, clean restrooms, and delectable pastries. Really, what more could you ask for? There is even a drive-thru for added convenience! The size of the Starbucks is ideal--room for casual seating and lounging, but not so huge that it's overcrowded and crazy. I think the drive-thru option helps prevent that. Also, the location right off of the I-4 (note the GIANT Starbucks sign over the highway), makes it easy to pull in and out of. I've never experienced any problems here, and also I associate it with roadtripping across Florida, so...5 stars! read more

Starbucks - Coffee & Tea Near Me - Plant City, Florida

Made us wait while others behind us got the same thing before us. Didn't apologize just excused themselves of any wrongdoing.

This is the slowest Starbucks I have ever been to. The baristas have no consideration of time. They are so slow , when the store is even dead they are goofing off and taking 20 minutes to make an espresso drink. read more

GIVE 0 STARTS FOR ONE OF THEIR EMPLOYEES. She insult you calling names for no reason . Al ingresar al establecimiento, le pregunté a una de las empleadas que estaba en la registradora por un café mediano. Cómo no tenía ninguna respuesta del café me fui a preguntar en el area de espera por mi café y alguien me indico que me fijara en los vasos de cafés que estaban allí en la mesa. Lo cual al agarrar uno del café. Agarre el café y el lid se abrió y se regó un poco. Al cabo de unos minutos una de las empleadas comportamiento rudo se acerca y me abre los ojos no muy profesional me dice que estos cafés son para llevar "to go" a lo que le dije ok, yo lo sabia por favor la próxima comuníquese mejor , This girl came to me and call me " bitch" an employee for Starbucks insult a client for no reason. Then she left. Another employee very nice apologize to me and gave me the coffee. SO STARBUCKS USTEDES TIENE QUE CORREGIR ESTAS ACCIONES DE SUS EMPLEADOS . We need to be more tolerance no matters the culture, language, gender or color of the skin .RESPECT IS FOR EVERYONE !!!!! This coffee place has employees with NO VALUES AND NOT RESPECT. Startbucks's Human Resources takes action ABOUT IT. When we work with people, customer service is the key. read more

Starbucks is one of the businesses that I review quite regularly, because they are a part of my morning routine. This was my first time at this location and the bad customer service will make it my last On the morning of 10/25 around 10 am, I am headed to the airport and stop here after getting gas. I order a PSL. About 15 mins after driving off, my drink has cooled down enough for me to enjoy it. Unfortunately, it was coffee. And not tasty at all. I called the store back and asked to speak to a manager. When the manager got on the phone and heard of the mix up, she asked me to bring the drink back. I told her to put it back on my starbucks card, She then said that she would document that they'd made an error and i'd get a free drink. Problem-I don't live in that area. After a ton of back and fourth, I called corporate and they resolved it. The manager didn't seem surprised, so I guess his happens often read more

Terrible experience. And it was incredibly obvious that the issue was poor management. Sat in line for over 20 minutes for three drinks. You could see workers running back-and-forth inside from the drive-through. Drinks were lined up on a countertop with no one at the drive-through to hand it out. At least three workers stopped by the window and just looked at the drinks, but no one would hand it to us as the car outside the window. Very strange and inefficient. You can tell that everyone feels it's someone else's "problem" and there is definitely an attitude of "that's not my job". It was bad...really bad. read more

Sooo, let me preface this by saying I love me some Starbucks but this location is hit or miss and is probably one of the more difficult locations to maneuver in and out of. You are battling traffic from three different establishments and it's just dangerous. If you are ever in a hurry I definitely wouldn't take my chances because for some reason this location takes awhile to get your order done. Sometimes you appreciate the extra time and others it's like you leave wondering why it took so long for you to get something you didn't order. Ahh well, the employees have always been very nice and extremely pleasant but maybe they are just overworked? Not sure, but I can say I just got my pumpkin cream cold brew and it is extremely tasty so today I'm appreciating the wait. If you're going to stop in just plan accordingly! read more

Starbucks - Coffee & Tea Near Me - Plant City, Florida

Longest I've ever waited for Starbucks. Wish I could give 0 stars. I've waited for the past 30 minutes at noon on a Saturday.

This is our second time here in two days. To best describe it layout wise, it's long and narrow. The whole layout of the prep and kitchen area is a lot different from any Starbucks I've been too. Yesterday, when we came at 10am, they were struggling to stay afloat with the massive drive thru lane and the line inside. We had ordered a bacon Gouda sandwich and were told after ordering that they didn't have any left. We had also ordered a warm plain croissant and when my niece bit into it, it was still frozen in the middle. So she was gifted a chocolate croissant to make up for it. Today, we ordered 2 bacon Gouda sandwiches, mocha, java chip Frappuccino, strawberry green tea & a passion fruit lemonade. They were quick and efficient and got everything right. They didn't have any passion fruit for the passion fruit lemonade so we opted for strawberry instead. read more

The place is a mess the tables are very sticky of people spills I understand if the place is busy but they could have a second to clean at least the tables and floor. there work attitude it's not the greatest I give it a 6/10 they need to work on there organizing read more

It's the worst run Starbucks I've ever seen. 25 minutes to get 3 coffees. Employees talking to each other and not helping customers. Never seen a starbucks this bad read more

i ordered a green tea with no water and was intentionally given a green tea completely watered down. My whole day is ruined. Will never come here again read more

Stopped for a quick lemonade on our way but like someone mentioned in their review, if you are in a hurry, don't trust their driveway. It's very slow and even if our drink was ready a while ago, no one was there at the window. This was the same for the two cars before us. read more

Attn. Corporate Starbucks: The employees seem nice but no one seems well trained. The bathroom is a disaster, trash cans in the dining area are overflowing, tables are dirty. Not that busy and took over 25 minutes to receive the wrong drink size, poured into larger cup and was handed a drink with coffee spilled and running down the sides of the cup that was intended to be put in my cars cup holders. Speaking to someone in line that said she frequently comes to this location she said "this is no where near as bad as last Wednesday" Unorganized chaos! Much potential but this place needs to be retrained! read more

So, I'm driving on Sunday afternoon heading from Tampa to Orlando, looking forward to a good jolt of Starbucks coffee to keep me awake. After waiting about a half an hour looking for a Starbucks sign, I see one for this location. I pulled into the lot, and it was pretty busy. I figured I could live with that, knowing that my local Starbucks moves pretty fast through the line. I was sorely mistaken. When I walked in, probably 15 people in line and virtually no one sitting down. After standing there for 10 minutes and not seeing any progress. Myself and a few others bailed. The person in front of me said they seemed more focused on serving the people in the window than people in the building. I walked over to McDonald's and got a couple of apple pies, coffee and was on my way. The people in front to me still had not been served. This is not typical of my experience with Starbucks. Caveat emptor! read more

I visited this Starbucks right off of I-4 this morning to relax with a good cup of coffee. It just opened up after renovations/remodeling. I actually liked it better before the renovations. The location is very convenient off of I-4, parking is limited and quite tight, I was not welcomed upon entering the shop, the employee was mildly friendly, I had to wait a couple of minutes at the ordering counter before any employee noticed me waiting to be served, my coffee was served hot and quickly, there was no Truvia to add to my coffee, the dining room was clean & tidy, seating was rather cramped and there were no comfortable chairs anywhere inside or outside of the place (very disappointing), there were VERY few electrical outlets, Wifi worked well, no music was playing, workers were working on various things in the dining area and serving area, and the men's restroom was basically clean. read more

I concur with most of the other reviews. This Starbucks is always so slow wether you go through the drive thru or not. This is one I frequent often yet also try to go out of my way to avoid. Again today they messed up my order and are out of regular lids. I'm giving it two stars instead of one because the employees were nice and fixed my order relatively quickly. read more

Starbucks - Busiest sbux I've been to, yet when I come it sits empty & unused. Update:since posting this the espresso machines been removed. - Coffee & Tea Near Me - Plant City, Florida

Standard Starbucks pretty new looking. They are slammed, long line in drive-thru but not much they can do about that. You can always go inside read more

Starbucks - Coffee & Tea Near Me - Plant City, Florida

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It's a simple little Starbucks right off the highway next to a gas station so very convenient when you're headed through in just need a quick cup of joe. read more

Starbucks - Got my Java and am back on the road. - Coffee & Tea Near Me - Plant City, Florida

I tried to give them a second chance. They are very rude at drive thru and my drink was incorrect. Save your time and go across the street to Wawa to get your cold brews and espresso read more

25 minutes to get 2 coffee drinks!!! I get that they are busy but WTF?!! That is absolutely ridiculous!! At least that made our drinks correctly. read more

I understand people may have bad days. In the service industry you deal with people that have no reason, that are rude to you and don't care about any other circumstances that you are facing. The answer to that is not to treat others the way others have treated you. With that said, whether you care or not, I buy at least 2 coffees per day from your location. When I pay $6 for a coffee, trust me I know what my order looks and tastes like. I don't ask for a free drink, only what I ordered and paid for. read more