Drive thru service is great. No line when I went a couple weeks ago. The speaker thing was broken so they had an employee at the drive thru taking orders like at In n Out. I had a large complicated order (such a Karen move ). But the employee taking the order was very patient, helpful, and got the crazy orders right. Went to the drive thru again on 3/4/21. No line again! The employee working the drive thru was also very pleasant and helpful. Think her name was Michelle, not sure. Got my son a hot chocolate and she made sure it was the perfect temperature for my toddler! read more

Worst Starbucks I've ever been to. Staff is unbelievably rude and unorganized. For how many people they had on staff, they couldn't even make two drinks in a timely manner. What a joke. read more

Honestly it's literally INSANE how baristas act about the product ITS NOT BEING TAKEN OUT OF YOUR CHECK the least you could do is follow the routine and get the drink right, that is the least you can do considering the extensive training there is for the drinks. They WROTE ON MY CUP "try getting a regular shaken espresso" THATS CRAZYY as if making an iced triple shot is really upsetting like come ON it's ur job. Ur paid 20$ an hour to do what the ticket says and u can't even do that. Like give me a break. Writing that on the cup AS A BARISTA is so weird and embarrassing u trained for this job ? U applied for this job? And yet u don't like do have to do ur job? Like I don't understand it's literally terrible I refuse to even come to this one unless I have to, all I ever hear as a barista is terrible reviews of all the fellow baristas in town bc you guys r not following the LATTE MODEL!!!!!! Or literally any customer service training read more

Met my parents a month ago at this Starbucks. The employees were not friendly. The drink I normally get was horrible. Told myself I'd never go to this one again but today I was driving by and convinced myself that maybe it would be better. Employees still rude and act like you're putting them out. The drink tasted like watered down coffee. I was on my way to Gridley to meet my sister in law. We went over to that Starbucks and the girl at the drive thru was very nice and made me the drink I like complimentary and it was perfect and she was very nice and accommodating. Something the Oro Dam Oroville one is lacking. read more

The staff is always really rude, especially in the drive thru. Second time they have messed up my food order and given me the wrong item. Will not be returning read more

First time at this location. Grabbing drinks for the road. Staff were friendly. Ordered our drinks and got them fairly quickly. No complaints. Drinks were tasty. read more

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Like their Caramel Maciotto.. Service is great. Nice clean all the time. Food is good also.

Worst Starbucks ever!! I've tried this location too many times and every time they disappoint. They get my drink wrong every time (it's just an oatmilk latte) and they always give me regular milk which I'm allergic to. Today was my final straw. I decided to go in instead of wait in the drive thru line and that was a huge mistake!! waited 15min and they still hadn't made my latte. Girl said she was going to make it now..didn't make it. I said I have to go and they gave me 2 $4 cards to use later. And then i said can't someone make it real fast? i was told no but if you want to come back later we'll make it for free. No thanks!! There had to be 6-7 girls working and they all cant figure it out?? At least 2 other patrons had to ask for their drinks, too. Drive thru customers aren't more important than in store patrons!! We're ALL important!! Never ever ever again. As a matter of fact, there are plenty of individually owned coffee shops around..I'll be happy to give them my money instead of this corporate junk of a brand. read more

This is my third visit to this Starbucks since 2017. It's still at least a four-star experience. It's large with plenty of indoor and outdoor seating. The staff are friendly, baked goods or fresh, and coffee tasted great. Parking is convenient. Location is walking distance to Holiday inn hotel. This Starbucks is well kept up. Still looks relatively new. read more

Starbucks - a cup of coffee on a table - Coffee & Tea Near Me - Oroville, California

Half the service is great and the other half of the people will argue with you when they make your drink wrong and are generally incompetent. read more

I have to agree with all of the 1 stars. Every time I order my drink tastes like flavored milk or just straight coffee with no flavoring. They have never gotten my drink right so I avoid this one and go to the others. read more

such a great environment to be in, surrounded by wonderful workers! I go there everyday and they always serve me with respect and make me feel comfortable. I recommend going and getting your drinks and food there and maybe stay awhile and do your work, study, or just sit and enjoy your time! read more

I love this Starbucks. Each staff member is always so polite and efficient! They get busy but always communicate where you're at in line.

I was out in Oroville visiting relatives for Thanksgiving Day and since Dutch Bros closed by 2pm I decided to get me Starbucks. As I walked in we were greeted by the cashier and the whole experience went smoothly no issues at all. When was all set and done we were in n out within 3-4 min... Me and my brother in law both had Chestnut Praline Latte and it tasted great. Good customer service... and good coffee... 4-5 stars for coffee & Customer Service 2-3 stars for price 4 Solid Stars I've Overall read more

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Staff are polite but the drinks are not as good as olive highway. I ordered a dirty chai 2 shots and it didn't taste like there was any coffee in it, just tasted like flavored milk. read more

I ordered a small matcha latte with extra stuff in it and a ham and Swiss croissant. The total said $14 and some cents on the drive thru screen. When I got to the window, they said my total was $17.30. They added extra things to my order that I did not ask for. I was very annoyed and to top it all off, my matcha latte is very watered down and has no matcha taste to it. I do not recommend. read more

The egg white wit kale and mush was hot and nasty but I'm so hungry, the drink was ok but I need more salt and I guess the crew was exceptional. And I had to wait for my food and it left a freezer burn afterwards read more

Starbucks - I wish I wasn't hungry - Coffee & Tea Near Me - Oroville, California

After my 12 hour shift I was looking forward to grabbing a Medicine Ball which is a good pick me up after a long day at work. I pulled up to the drive thru and ordered a grande medicine ball. I got up to the window and the employee was handing me two packages of tea- mind you I was very confused. I said I didn't want the tea bags- the employee states they don't make the tea due to covid. Umm okay why couldn't you tell me while I was ordering and clearly stated I wanted a grande cup of the medicine ball?! She didn't even offer warm water with it or to place another order. So I said well I'd like to order a different drink which was the tall hot white mocha. The drink they whipped up tasted horrible and was made up of whip cream not even coffee. Very disappointed with the service and having no clarification when ordering! Then a horrible drink on top of it all. read more

I ordered two drinks and they were both out very quickly and made perfectly. It was refreshing as I was in Chico and the drinks took literally 20 min to get your order. Pleasant experience at this Starbucks. read more

The girl at the drive thru window was extremely rude! I'm always polite and kind because I know it's a hard job. I did absolutely nothing to the girl, and got met with just blatant rudeness! Not sure if she mistook me for someone else, but I will not be coming back here!! read more

I didn't realize how much I liked Starbucks until we got one. From breakfast sandwiches to coffee to scones it's all amazing. I love the Thai chicken wrap. It's delicious. I also like to just get a black tea on occasion. Store is clean, employees quick and friendly. Drive thru is fast. The video picture of the person taking your order is kinda creepy. The fact that it shares a parking lot with Panda and you can't turn left out of driveway sucks, but don't let this stop you. Their coffee is way better then Dutch Bros and they have so much more to offer. This was just what Oroville needed for coffee lovers and those wanting a healthier drive through option for snacks and meals. read more

Came this morning to get my White Chocolate Mocha and A kind lady in the Drive Thru made my day when I tried to make hers! I like the staff especially that lady she deserves a raise! read more

I ordered a drink at 1:50 and didn't get my drink till 2:10 and about 10 minutes into waiting I asked the two people standing at a espresso machine if someone else got my drink they assured me it was being made right now. Another 10 minutes later I asked again and 1 guy was trying to help resolve my missing drink and a was rolling her eyes at me. 1 guy just acted like waiting 20 minutes is normal. I do y leave bad reviews ever but this irritated me. They didn't offer a free drink later or anything either shitty ass Starbucks! read more

We are a local dog training company. Many of our dogs come from areas outside of Oroville for our board and train program. One thing we like to do is work with dogs in dog friendly outdoor dining establishments. This is an area Oroville lacks GREATLY in forcing us to drive 30 minutes to work on this type of training however Starbucks is a great option! we utilize it often in our training and the staff couldn't be nicer. read more

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There were so many flies in there it looked like a Third World country. I asked A employee why is there so many flies in here? They said it's always like this, there's nothing we can do about it. The food display had over 10 flies inside of it!! read more

1st time going inside since virus. More flies are inside than outside. Inside food display case, all over coffee grinders and syrup dispensers. The flies are definitely not practicing social distancing just breeding freely. What happened here? read more

I am a Five year barista and shift supervisor, working on my sixth year. Iam in town for a death in my family and I wanted to raise the spirits of family by getting them some drinks. Though the staff was very kind, what I did not appreciate was not one, not two not even three but all five of my drinks were made incorrectly. Two of them didn't even have coffee. I could tell the staff were stressed so I didn't want to make a scene to have them all remade but as a long time barista and trainer drink quality must be better. My family was very disappointed and so was I. Also don't leave cleaning supplies on the bar especially in view of customers it's a health violation. Very very disappointed overall. read more

This Valentines Day, I had a coupon for buy one drink size grande or larger, get one free. Well I ordered two drinks, one white chocolate mocha and one caramel macchiato. They were both size grande, BUT.. the white mocha was no joke.. HALFWAY full!!!!! The caramel macchiato on the other hand was completely full, but was terribly burnt and had a very nasty and unpleasant, undrinkable taste. Not to mention the woman working the drive thru window didn't hear me say I have a coupon and charged the full $12 to my card on the Starbucks app, making me have to wait in line for 5 more minutes to undo what was done. Gave it a second try the next day, got another white mocha and this time added banana bread and asked for it to be warmed.. and was handed to me cold. I then had to ask again for something to be redone/ fixed. I expected better from Starbucks. read more

It doesn't matter what time of the day I go in there it's an automatic 10 minute wait for a drink... you ladies need to put more pep in your step. People need to get their drinks and go not stand around and stare at your employees standing there and yapping!!! If you're interested in getting a slow cup coffee Starbucks is a place to be!!! read more

Even before the COVID situation, this location was subpar. Now it's magnified. The drinks are always inconsistent and it's just frustrating to pay for drinks made wrong all the time. A few days ago, I was stuck in the drive thru for 40 minutes, so even if I wanted to get the drink I waited for fixed, I don't have an hour to spend for something that is supposed to be quick. The staff is friendly enough but that's honestly hit and miss too, hardly greeting you at the window most days. read more

For some reason they are having customers order pay and wait in the parking lot for drinks and food, not sure what's going on but this isn't how the the rest of the Starbucks work as the parking lot is very small and hard to park in. read more

I love this place during the week, everybody knows me and my drinks are awesome. But the weekend is another story, I don't recognize anyone and my drinks always suck. It's very frustrating paying $10 for crappy drinks.... please fix your weekend crew read more

I'm really disappointed in the turnover there. This new crew doesn't listen. I'm not sure if their in a hurry or what but twice now, I've had my order completely wrong. I miss familiar faces I use to see and dont see anymore. They were on point with their orders and so customer friendly. read more

This store is super clean and vibrant. staff is genuinely attentive and welcoming! The drinks were on point too!

I've been here several times and every time the drinks always taste off, not enough flavor. This last time we went our mochas were only 75% full so we had to go back to get them fixed, which took them 35+ minutes to remake. We had already sat in the drive thru for that long before the remake. Regardless to say, over an hour wait for sub-par drinks is frustrating. We are from chico and I would recomend stopping at any one we have before the one in Oroville. The cashier had no clue what she was doing. She didnt know how to load our Starbucks card and we had to tell her multiple times we wanted a gift card. read more

Great customer service from this Starbucks I never have a problem and Elisa has a great sense of humor for all customers that goes by thank you for your time and great coffee read more

Starbucks - Coffee & Tea Near Me - Oroville, California

This is the worst Starbucks location I've ever been to. They're constantly out of food, 10:30 am and somehow they're out of lunch paninis. They've given me an iced refresher with literally NO ice luke warm. Chunky almond milk. Today a chocolate croissant that was completely cold. On top of that the staff is never friendly, no greetings or thanks. read more

Polite staff who always gets my order correct. Couldn't be happier with the exceptional customer service provided here.

Super irritating that today I paid $5 for a white mocha and the girl gave me soy milk for no reason. Totally ruined my drink but I was across town before I had a sip and realized. I'll be sure to taste my drinks from now on at this location since they mess up orders often. This is the second time in a week. I'm starting to go to Dutch bros coffee more, they usually pay attention to what the heck their customers say. I used to work at Starbucks in a busy city, these guys have their hands WAY full. This Starbucks is like an assembly line of chaos. read more

Have personally witnessed the manager Kari Wallace belittle employees during what is supposed to be "employee appreciation week" and treat homeless people as tho they are trash, one instance she was seen throwing away a persons sleeping bag and clothes, the very basic items every human needs. This company is supposed to be about making personal connections with the customers making everyone feel valued and respected, with Kari that is not case. Honestly very sad to see someone this inconsiderate running the store. Hopefully Starbucks contacts this manager and is able to send some training her way on how to be a decent human being. read more