Slow service. And for $6.31 for a coffee, it would be nice for the cup to be full. Mine was not. read more

Starbucks - This was how filled my cup was. Where's the rest? - Coffee & Tea Near Me - Ocean City, Maryland

Cashier kept looking away during order process. Told we could not have Chocolate Croissant because they are frozen. White Chocolate Mocha came out with no White Chocolate Mocha flavoring. read more

literally left me with warm açaí water when i asked for a mr beast drink. wth like they need to learn to get better service.

The service was terrible, and the employee was rude at the drive-thru. She acted like my dad could not speak English and kept making him repeat what he said then proceeded to speak to him like he was a preschooler. We waited 30 minutes and never got our order and did not get a refund. Instead they directed us to call the customer service number when they could've easily given us a gift card for the refund. The people in the drive-thru got their orders within 5 minutes and she made us wait 30 only to walk out empty-handed due to a time-constraint. Terrible. read more

I ordered through the app for pick up. Three basic drinks. I arrived 10-15 minutes after placing the order. Two of my drinks were already made and waiting when I got there. I waited another 5-10 minutes for my third drink before I asked where It was. I was informed that the hot bar was backed up about 18 minutes. I waited 45 minutes for my third drink which had 1 expresso shot! Meanwhile the rest of my drinks had melted and were watered down. They were iced coffee and a frappechino.. if I wouldn't have asked at the 45 minutes I don't think my drink would have ever been made. So many people were waiting for the hot bar 45 minutes and more. Not sure what the issue is but you all need to get it together. Never again! read more

This place is a complete mess and our simple items took 20 mins. People staying in ocean city just order in massive 10+ coffee drinks and pick them up - it's a hellhole. You will wait forever and it will be awkward and the coffee isn't even worth it. read more

One of the best starbies I've been to during my time. Ordered the matcha iced latte with sweet cream cold foam on top, wow. Let me tell you, exquisitely pleasant. Already recommending to my peers and not even half way done. Also I ordered a Gouda bacon egg and cheese, delectable! My friend mia Diana ordered the chai iced latte with cold foam and is busting out of the seams. Says "it is so good I love this place." Would 100% recommend to anyone. The line was out the door so obviously everyone agrees. Mia Diana father quotes "well ran business, fast service"Thank you starbs for a night start to my morning. read more

Starbucks - Matcha - Coffee & Tea Near Me - Ocean City, Maryland

I used to go to this Starbucks when we weren't allowed inside. Recently, I've been going inside and having my Latte and lemon loaf. It's a nice place. Inside wasn't very busy with just a few people sitting at the tables. The staff was friendly and efficient and both the dining area and bathroom were clean. It's definitely a good place to have coffee for a little break. Not too much in the way of Starbucks bling, though. A few different types of mugs and a few bags of coffee but other than that it was pretty bare. It's not the easiest Starbucks to get to mostly because of the way it's set back among the stores and RT 50. I don't think that deters anyone from going to it if they know it's there. All in all, a very nice Starbucks read more

drinks taste amazing and fast and friendly service. nice starbucks at a convenient location

In an area where there are few Starbucks, it was exciting to find one. The food and drinks were the normal high quality. The service was just okay. The bathroom was absolutely disgusting, which makes me worry about the cleanliness of the food areas. read more

Excellent!!! Do not go to the Baltimore Avenue location which is 5 min away. Totally incompetent workers and dirty. This is the one to go to . read more

Avoid this one! My husband placed a mobile order for an acai refresher with light ice and extra strawberries and we sat to wait. After 15 minutes I went to check the rack but the order wasnt there. I politely asked the barista if she knew when our order would be out and she just rolled her eyes saying "yeah I'll get right on it". We waited another 15 minutes and I went up again to ask about the order to which she responded her "sticker machine wasnt working earlier"? Another ten minutes goes by and she throws the drink down, completely filled with ice, maybe 2 strawberries, a splash of juice. I understand making mistakes but it took nearly 40 minutes for a refresher and all of the baristas were so incredibly rude and didnt even get the order right in the end. read more

They only had two people making drinks for the inside and drive thru which was wrapped around the building. All I wanted was an earl grey tea with nothing in it and waited for 30 minutes. Ridiculous. I would recommend any other Starbucks in the ocean city area... they are just as bad. read more

I'm a huge fan of Starbucks and go more than once a week. I was thrilled that their was a place near our hotel in Ocean City. The coffee was fine, didn't try the expresso drinks this time, but the service is RUDE! I ordered the group-sized coffee and a kid's apple juice for my son while we waited. I have ordered my son a kid's apple juice in probably dozens of Starbucks without a problem, but was charged for a tall juice (twice the price). I mentioned it nicely as I figured it was a mistake and was told they don't have kid's juice. When I pointed out the kid's juice on the menu above her, the barista got super annoyed and told me she would refund me THIS TIME but if I order it again I will be charged for a tall. It's not even the fact that she refused to give me something on their menu and would next time force me to order something more expensive, it annoyed me more that she was so rude about it. Interestingly, when the original guy came over to me with the group coffee container, he kind of hesitated like I was going to bite his head off, or wanted to apologize since the crazy lady was right behind the counter. I got my coffee at Panera Bread the rest of the week! read more

What can you do? Unless you want to battle outlet shopping traffic and drive to Rehoboth, this is your only option for any Starbucks cravings while in OC. That being said, as a weekender I have been here numerous times. I've NEVER thought any of the staff was rude (if you want to know what "rude" is I can direct you to a few Starbucks locations in Baltimore). Whoever takes my order always inquires how my day is going and seems like he or she is genuinely interested. They've also made some nice recommendations on some of the coffee bean roasts that I probably wouldn't have tried on my own. I've also seen some very nasty customers come through here, and the staff always handles them with kindness and grace. We all know that these people can simply not be pleased and I probably would not be as patient toward them! My only gripe is the size of this Starbucks. I wish it was a tad larger with more seating so I could more easily bring my laptop or a book and find a seat to settle into for the morning or afternoon. But overall this is a decent Starbucks and really I am just happy that I can get my fix while I'm in town! read more

I must have ventured to this Starbucks on a really good weekend because I had great service and a great experience at this location. Yes, the parking lot was very full and there was a line to order, but that definitely comes with the territory. The baristas were friendly. My Spinach Feta breakfast wrap was hot and tasted great and my drink was made in a reasonable amount of time and also tasted great. This is definitely my stop for food and drinks heading in and out of Ocean City. read more

I was in Ocean City for a few days working. My first day visiting this location was awesome and met my expectations for a typical Starbucks. However, on the second day, the amazing barista remembered my name, my order, and told me that I looked like Reese Witherspoon. DAY. MADE. I'm a fan of Starbucks wherever I go, but experiences like the one with my new favorite barista remind me of why I love the culture and atmosphere of a Starbucks so much. Plus, amazing coffee doesn't hurt either! read more

I love Starbucks and this location was the same as every other one. The barista did make me a hot drink when I ordered iced, but he apologized and quickly replaced it with the correct order. Very polite staff here!! One downside is no drive thru. read more

This was probably the best starbucks i have ever gone to! It was about 9:00 on monday night and it wasnt very busy but there were a few people there. the girl taking my order (blue hair) was very nice and made sure everything was great! very friendly. i ordered a grande vanilla bean frap with extra raspberry syrup and the boy who made my order was FANTASTIC!!!! best drink i ever had!! thank you so much!!! :) read more

I'm a Starbucks junkie and despite not being extremely busy the cashier messed up my order. Skinny mocha. I thought that was a thing. I got a mocha with skinny sauce and had to tell them no whip and nonfat milk. I also ordered turkey bacon sandwiches and they were ice cold. Very disappointed. read more

The girl who took our order yesterday was rude, and threw her hands up when we asked for our correct order. She kept rushing us when we ordered also. I called and let upper management know of her unprofessional behavior. read more

My Starbuck's iced double shot was great and so was the caramel decaf waffle cone frappacinno. read more

Starbucks - Starbucks Iced Double Shot With A Drizzle Of Caramel. - Coffee & Tea Near Me - Ocean City, Maryland

The baristas here have a wealth of knowledge. When I have questions they go well beyond the average to explain the different types of coffee. Particularly the reserve roasts. Service is normally good. Sometimes they get backed up because there is no drive through at this location. Summer time is crazy here but during the off season there are on top of it. read more

My mother and I stopped into this Starbucks on a Sunday Night after shopping nearby. The store was clean and, overall pretty quiet. The staff were not overly friendly but quite approachable and polite. The reason for my 3 star review is more based on quality of service. They made both of our drinks incorrectly, my mother received a completely different drink than she ordered and I received the incorrect size of my drink. I am gold star member and this rarely happens but I did want to call it out. I don't believe it had anything to do with the barista, just the employee taking the order. We decided to keep our drinks instead of having them corrected because I prefer not to waste them. Overall, I would go back to this Starbucks but I was disappointed on the level of service on this visit. read more

On busy days this particular Starbucks is VERY slow when going through drive thru. I have gone here multiple times through the week because I work in West OC and have waited for over 30 mins on busy days. I have noticed when they are packed the drinks aren't as good. When busy, the drinks are very inconsistent, I have gotten a frappe that is too strong on the coffee aspect, or too weak, or my tea will be too sweet or not too sweet. Sometimes they will forget the caramel drizzle or mocha drizzle to my frappes when they are busy. My gut feeling is that when they are busy they just tend to forget and are trying to rush orders out to pick up the pace and honestly I can see why, I would do the same. This is not my regular Starbucks that I go to everyday since I work in OC now, but I like to go to this one because I like how friendly they are even when they are packed with customers. Plus, there is a GORGEOUS brunette worker there with blue eyes I believe and amazing brows. She has always been kind to me. read more

26 minute wait for a dark roast with cream? Add 10 minutes to that for the blueberry muffin. That's unacceptable.

Honestly the most friendly Starbucks I've ever been to. Plenty of seating. The service is super fast. The parking lot is super small so I suggest parking on the side street. read more

Love Starbucks. This company can do nothing wrong. You have the best baristas. I'm a gold card member n that will never change

This is not a military friendly Starbucks. I asked for a military discount for my two coffees and two Starbucks brand thermos cups. I had a great weekend getaway until I stopped at this Starbucks. My lady and I stopped at this ocean city Starbucks after visiting my dad's grave site. I m disappointed with this store and will reach out to the company to ask why this Starbucks differs from the Starbucks I visit around the country. This is two strikes for Starbucks after the word that they will hire refugees over U.S. Vets. To be honest I wasn't upset that they didn't offer the mil discount. I was upset about the way it was said. I almost cancelled my order. read more

This is a good Starbucks! I've been to some that are pretty bad off but this one I can never complain about! Great quality staff and lattes!

This a well run store with a friendly staff. Frequently stop in for my morning energy boost and receive prompt and friendly greeting. The regulars also greet me with a smile and hello. Guys it Starbucks.. Customer service should be excellent.. Caution during tourist season expect a longer wait.. Thats OK once its cold things will be normal again. read more

I swear they need one on coastal highway... This was some ways from the strip but classic nonetheless

They did a great job with the remodel. All the Starbucks favorites in a great West Ocean City location!

Enjoyed this Starbucks. Compared to the congested Starbucks at home, this one was quite pleasent. The service was friendly. At places like these, one must pick service or quality, sometimes. Id rather be given a drink made well then have someone talk my ear off. I think this location might just be busy during in-season; otherwise, tasty drink, friendly service, and super nice & modern place. read more

My friend and I are driving home from ocean city and stopped to get some coffee for our 3 hour drive at 7:45pm. We are both Starbucks connoisseurs and frequent them all over. Our drinks were great but I had to give this location a 2 because of how DISGUSTING the bathrooms were. We each used one of the restrooms and both got to the car complaining about how nasty they were. It seriously looked like they hadn't been cleaned all day. I've never experienced that at Starbucks before. :[ read more

They were very enthusiastic about their jobs. They were very lively when calling out orders and such. There was a bit of a snafu with the drinks we ordered, but they made it right. Breakfast sandwich was good! If I liked coffee or starbucks I would probably rate higher. read more

Not sure who is running this now but the last 2 times I've gone here its been poor lack luster service and the place is messy to say the least.. not up to the norms or friendly customer service I'm used to at this location... dj needs to learn to say thank you with a smile.. read more

Out of Bacon breakfast sandwiches so I got the sausage. The middles were still very cold. Never coming back to this Starbucks.

The place was awesome. Very friendly baristas. Very courteous and helpful. I got a half caff coffee that was fresh and hit the spot. Hung out and drank my coffee and grammed on my iPad. Very relaxing!! read more

I come here all the time because unfortunately its the only starbucks in the area and its also by far the worst starbucks ive ever been to. extremely slow! if your in a hurry dont bother stopping in. if theres 5 people in front of you prepare to wait 10 minutes for a drink, but i guess thats how things are here on the eastern shore. however, i still find myself going back because its close to my work and like i said before, the only starbucks around. read more