Staff is very friendly and accommodating. The menu is limited and I wasn't sure if it was…read moreexclusive. I felt a bit dumb but I asked if I could order a vanilla latte. Lol. The cashier said yes of course but so you know we only have sugar free vanilla right now, is that ok? Then while I was waiting the barista was hilarious. Great service. The latte was delicious as well. The lids fit right. BUT the sleeves don't actually insulate the cup so your hand will be warm.

Tiny coffee shop located next to Nordstrom in the Beachwood Place Mall. The staff is super friendly…read moreand helpful. They offer great tasting latte's, tea's, smoothies, pastries and snacks. The price of a Pumpkin Spice Mocha Latte in a grande mug was a little higher than expected at $6.50 though. The indoor fountain by the seating area makes it nice and calming and filters out other conversations. There are no outlets to charge devices so it would be difficult to work remotely here. This place is a great option to get your coffee fix while shopping.

Exhausted from walking the mall I sat down and asked the barista if she could please bring my drink…read moreout to me- she gladly complied - drink was delicious- cherry cream cold brew- and rejuvenated me - highly recommend the service, sadly did not get her name but she had a blond pony tail and glasses

I accompanied a family member to a Gloria Jean's stand directly beside a mall food court yesterday…read more I had not expected to order anything, as the prospects of finding a caffeine-free and low-sugar beverage did not appear sound after a brief glance at the menu. As the order was being placed, however, I noticed the selection of fruit drinks. I inquired about what the banana "chiller" contained and was told that it only had ice and a banana purée. I reasoned that the purée would not need any significant amount of added sugar, if any. It is unfortunate that I must share that, even for items that should be a healthy choice by any logical extension of the imagination, establishments like Gloria Jean's Coffees cannot be given the slightest degree of trust in regards to what they find suitable for their customers to consume. Upon the first sip, I immediately marked the unnatural, almost syrup-like sweetness that the beverage had. At this moment I made yet another error; I reasoned that sugar had been added, but it would amount to 30 grams at most. Although this already hits the upper limit of one's daily added sugar intake value, I could not simply discard the beverage that my family member had been generous enough to pay for. Walking towards the mall exit and to our car, the beverage was nearly gone. Some time in the car passed after I sipped the last of the liquid, and I began to receive a general feeling that routinely comes upon me after consuming a sugar-heavy dessert. I was already disconcerted at the fact that an intentional decision was made somewhere to inject a conspicuous quantity of sugar to a menu item of enough apparent simplicity and natural sweetness as a fruit smoothie (in this case called a "chiller" to differentiate it from what I later learned is an even more astronomical sugar and calorie count beverage served under the guise of a drink at Gloria Jean's). Partly out of curiosity and partly out of disgust, I decided to visit the Gloria Jean's Coffees website to see how much sugar I had just consumed. I then learned that the Banana "chiller" beverage contains 99 grams of sugar in a regular size. The feeling one receives after being violated, duped, or used then came upon me most strongly. The length to which I have already gone to write this review might appear histrionic to some, but allow me to elucidate the absurdity of the aforementioned figure. 99 grams of sugar is more than three times the amount that a human should consume in one day according to the National Health Service. Although I do not suffer from any health condition that made my body unable to absorb this blow, one must ask himself why this would have to be processed in the first place. The human body is not designed to be intaking such quantities of this substance. And this is only one item one might consume throughout the day. Why is it that such inhuman amounts of sugar must be added to these beverages? There comes a point when an item is already so overwhelmingly sweet that the taste buds are desensitized-- that adding any more sugar only contributes to a higher calorie count. Beverages with figures as high as 160 grams or more from Gloria Jean's menu well exceed this threshold. It was determined that I nevermore would patronize Gloria Jean's Coffees the moment I detected the copious amount of added sugar. The banana flavour itself was not remarkable, although the overbearing sweetness likely precluded my detection of any subtleties of taste. It was then determined that I would be as vocal as possible to all that I know to avoid Gloria Jean's Coffee for the sake of their own health. Corporations across the developed world-- and in America especially, where consumer protection standards such as those in Europe are evidently not as comprehensive-- continue to add sugar to items that truly do not need it, seemingly because a desire from consumers is perceived (other harmful substances such as food dyes are beyond the scope of this piece). The processes used to analyse consumer trends and come to the conclusion that 160 grams of sugar is appropriate in a beverage requires serious re-evaluation. There come times when those making decisions of this nature must ask themselves-- we are able to do this, but must we truly?

I came across this place as I was in the neighborhood. I live 40 mins away. And occasionally…read moretravel to Stow for business reasons. Today I wanted an iced drink and when I seen this place. I thought why not. I ordered the Valentines special. I believe it was called chocolate covered strawberry iced drink. It tasted good. Not outstanding. To me. I wouldn't order again. The reason I gave this place four stars is because of the after effects of the drink. I only drank half. And for some reason my stomach was doing somersaults. The only thing I could attest to it was the beverage. Because I hadn't had any food before hand. So the taste was good. The staff was easy to deal with. The location was great.

I live so close to this location and sad I haven't been here sooner! Coffee is great, seasonal menu…read moreis fantastic and I'm in love with all the rotating pastries!! The breakfast sandwich was the best ham croissant sandwich ever!! The only thing I'd say is service isn't the best, could use some improvements with friendliness and speed but over all i'll still give them 5 stars for the great beverages/food.

If this place was closer to home for me I'd be a regular! Lol but it's so good that I've even made…read morethe drive JUST to stop here. I love that the pumpkin snowy tastes like actual pumpkin puree and not just pumpkin syrup. Delicious!! The candied coffee bean was such a nice surprise the first time I visited and now it's something I look forward to when ordering. My son and I also love their cake pops because the inside is actually birthday cake flavored, not just vanilla. The service is always quick and friendly. Definitely my new go to when I'm in the area

This place is super cute!!!! I can't wait until they get some outdoor patio tables…read more Anyway, the iced chai latte and the vanilla iced latte both hit the spot!!!! The service was super friendly and super fast and I LOVE that they give away a chocolate covered coffee bean - brought me back to my college days when Arabica and Caribou did that!!! Quick tip: there are 2 drive up windows for faster service!!

My baristas were friendly and efficient and offered me up a variety of new options. I like to go in…read moreasking for something new, for a new Recommendation. If they offer something without hesitation, without question, I'll try it, and they did just that. The place was a little untidy but homey and friendly feeling but I believe that was ONLY because I waltzed in during a rush and they were getting busy. I'll definitely w back!

City Roast Coffee is located inside the West Side Market in Cleveland. I got my usual no matter…read morewhat coffee shop I go to which is the White Mocha.

The Best Coffee Shop Around--Hands Down!…read more We've been coming to Nervous Dog for years, and it's still our absolute favorite coffee shop in the area. There's a reason it was voted Best Coffee in the Beacon Journal's Best of the Best--they truly know what they're doing when it comes to coffee. The quality is unmatched. Whether it's a latte, cold brew, or just a perfectly brewed cup of coffee, every drink is made with care. You can tell they use fresh, high-quality beans, and everything always tastes smooth and rich--never burnt or bitter. Beyond the coffee, the atmosphere is what keeps us coming back. It's warm, inviting, and just the perfect spot to relax, get some work done, or catch up with friends. The baristas are friendly and welcoming, and you can tell they take pride in what they do. Nervous Dog isn't just a coffee shop--it's a staple in the community. We love that they support local businesses and give back to the area. There's something special about a place that not only serves great coffee but also makes you feel like part of the family. If you haven't been here yet, you're missing out. This is, without a doubt, the best coffee shop around!

Stopped by for coffee and breakfast, and I really liked the vibe inside! It's a nice spot to sit…read moredown, grab a drink, and enjoy something to eat. I got the iced black and white latte and asked them to add a pump of pumpkin for a little extra flavor. It was okay, but nothing too special. I also tried the iced caramel macchiato, which was pretty good! The bagels were delicious, too. The staff was friendly and knowledgeable, which made the experience even better. My only complaint is that the place could use some dusting, especially around the tables and the areas underneath them where people sit and eat. Overall, a nice spot for coffee and breakfast. I'd be open to coming back and trying something else on the menu!

I love 7 Brew! Certainly, the beverages are delicious. But what amazes me is the volume of business…read morethey're able to conduct out of this tiny island in the middle of a shopping center. And the prices they charge are premium! (That's why I don't come here very often). I imagine anyone in business would be interested in a model like this. Make sure your public-facing employees are neat, polite, and service-oriented, also be sure your product is high-quality. Most restauranteurs will tell you that the price you pay is partially for "real estate." In other words, somebody's got to pay for the decor, at least. But 7 Brew has none of that yet they levy a fairly harsh "tax" for the privilege of purchasing there. I suppose the drive-in/drive out feature deserves some compensation. But again, I don't come here often because I would expect the pricing would reflect the lack of amenities offered. (note, for all my complaining I still return every three months or so.)

I visited 7 Brew 2 times and unfortunately both visits have been a pretty disappointing experience…read more The girl who took my order was very nice, but the rest of the interaction left a lot to be desired. My drink was made incorrectly, so I let them know and asked if they could fix it. Instead of remaking the drink, they literally just put some syrup in a cup and handed it to me. No one offered to remake the drink or really seemed interested in correcting the mistake. I completely understand that mistakes happen, but if a drink is made incorrectly, I would expect it to be remade--not be handed a cup of syrup to try to fix it myself. I ended up paying for a drink that wasn't what I ordered and wasn't properly corrected. Unfortunately, this was a really disappointing experience, especially considering how simple the issue would have been to fix.

I did a mobile order. When I arrived, the store was clean…read more The location was very busy. The staff were busy helping customers in the drive thru and also inside the location. My food was very tasty. My drink was delicious. I would definitely try the refresher again

Sarita is a fast, efficient Server The donuts are super…read morefresh and in a climate of Rising prices, these goods are a great value!