Place is a rip off. They fill your drink up with all ice and charge a premium and then charge you for a refill . No customer service . Will not be back. read more

I come quite often since it's the closest Starbucks from both my job and my house. The workers are very friendly but I gotta say they mess up my order often. I always order soy milk because I'm intolerant to lactose, and since I mostly go to the drive thru, by when i notice i got regular milk instead of soy I don't feel like facing Bullsboro's traffic to get my order straight. Since soy milk is an add-on to the price, i think they should pay a bit of mind to this kind of details. This is the reason why I can't give them 5 stars. read more

Seriously one of the slowest locations I have experienced. They will offer in store pick up on the app but when you go to walk in their doors are locked. You have a minimum 15 minute wait just to get through the drive thru. Even after ordering online. read more

My daughter and I went through Starbucks this afternoon and I ordered the new tea refresher (it's a raspberry color). When we got to the window the girl handed us my daughters drink and then a clear drink and we asked, "Isn't this suppose to be pink?" She said, "Here's the thing, we are out of the syrup." So she just handed us the drink without saying anything and we weren't suppose to notice? They didn't offer us any money off or a credit or anything. Plus the drink tasted terrible...it was Apple something. The main thing is that she didn't tell us before handing us the drink so we could maybe switch to something different and then didn't offer us a refund or credit. Probably not going to this Starbucks again. read more

Jake has the best Customer Service. Everyone is kind and polite, But Jake is awesome! This place is also very clean. Thank You Jake for being so kind and Polite My Friend! And everyone else Thank You Also. read more

Love my star bucks in Newnan! Always great service and friendly staff and of course Great food and drinks. read more

Most disappointing experience I have had at Starbucks, thus far. As I wait patiently for my Carmel Brule, I observe the entire staff taking a sampling a beverage that another staff member just created. Looked delicious. However this took priority over making my coffee as well as others who are waiting in line. After enjoying their sampling. The lady who was making my coffee, Savannah, proceeded to wipe her mouth after her treat-touch her face, nose and mouth numerous times while pulling up her pants and coughing also not covering her mouth... wait for it!!!! WITHOUT WASHING HER HANDS before preparing the next four orders. As I quivered and watched her opening new syrups and handling the pumps that go INSIDE the bottles, and making guests coffee, I was truly in shock and unable to say a word. I noticed what appeared to be the manager speaking to another employee at one of the tables, I was going to mention these things to her when I noticed she was repeatedly putting her own hair up in a ponytail, in her visor, at a table around numerous guests. I don't believe my observation of unsanitary practices in her store would've made very much of an impact being that she was practicing as well. Food safety and handling is nothing to joke around with. People get very sick! Customers are aware of safe practices and are observing staff members. We are not oblivious. read more

Me and my husband were in the drive thru for over 20 minutes. My husband ordered my latte then asked for any hot tea with honey in it and the man said "sure, I'll put honey in it." We finally get to the pay window and the man did not ring up tea and put honey in my coffee?? I don't understand the level of incompetence at this location. It's the 3rd time it's happened (long waits, screwed orders). read more

Of all the Starbucks I have been to this one is the worst ever. Always out of ideas, waiters are not on top of there game. Will not be back. So Glad that a new is opening up in Sharpsburg. read more

On this visit I purchased my go to favorite, which was a Caramel Macchiato. I've never had a problem with the way my drinks are made here, so of course it tasted delicious. The only con this particular Starbucks location has would be the appearance. This store kind of looks like a warehouse. If the Starbucks sign was not outside the building you would probably pass right by it. This is a smaller store so there is limited seating inside. The customer service is good and the staff is friendly, which makes up for the not so cute appearance of the store. read more

Starbucks - Birthday Cake Pop - Coffee & Tea Near Me - Newnan, Georgia

Waited 20 minutes for one refresher. So slow and when inquiring about how much longer my drink might be, they were extremely rude. Skip this store if you can! read more

Had to come back to update my last review, have to say over the past few months, there has been a noticeable improvement in both the level of service and the overall attitude of the staff. The addition of La Boulange to the pastry menu has also been a most welcome one, as they now seem to keep a balanced stock and I've been able to avoid the dreaded "sorry, we're out" They've definitely won me back from before read more

Maybe just a bad day but myself and two others that ordered, received half full cups of our hot drinks All foam. :(

I've lived here in newnan my entire life. The coffee is always great and correct here but the lines are so bad. I ALWAYS sit here in the drive through for at least 15-20 minutes. They used to give you free coffee if you waited that long. Now just a headache. read more

I go here probably more than I should. The drive thru is far to convenient when I'm rushing to work every morning. During peak hours it can be a loonnggg wait, however it's to be expected. The staff is always so friendly and helpful in the few occasions they messed up my order. (Very rare) but always quick to fix it! I'll probably be enjoying this location for as long as I live in Newnan! read more

The drive thru is always slow and takes so long. However, I like their coffee, food, and service, so before I go there; I use the mobile app and order ahead of time, walk in and just pick up my drink and leave! It's very easy and makes my morning routine a lot faster and my day more organized. read more

Wonderful staff that always has a smile on their face each time you come in or pull up to the drive through. Love the newly renovated atmosphere, as well as the incredible cleanliness. These are some skilled baristas who know how to make your day brighter, one cup at a time. read more

Lots of places to sit with lots of little tables by the side of the wall so you can plug in your computer and work. Hung out/worked for a few hours before my friends picked me up for the next adventure. read more

SLOWEST Starbucks I've ever been in!! We waited 15 minutes after they took our payment for 3 iced coffees. Last time I'll give them business. read more

Looooooooooooooooooooooong Wait in the drive thru on a Saturday afternoon. Never seen this at any other Starbucks. Only stopped by because I was tired. Asked the lady for a Fraken Frappachino she had no idea what that was, told her "Starbucks makes them just give me a Salted caramel Frapp." Worse Starbucks experience so far, but meh its not the only store I'll just go to another one. read more

This was by far the best Starbucks I been to. The customer service is fantastic. I even got a free Frappucino one time because they messed up somebody's order. The Wi-Fi works great, and there's lots of places to sit with your computer. read more

Very slow drive thru.. over 25 minutes to order & pick up. Highly recommend going inside.

THE SLOWEST I have ever experienced! I love SB but will have to pass on this one. Get it together guys! Driving by this one for the first time a week ago, there was a huge line in the drive through & decided not to go. However, I did want to give it a try and went the other day, despite the long line, we went through the drive through and regretted it w/in a couple minutes as the line was not moving. Now I know....we waited at least 20 minutes before getting our (simple) order...I am not exaggerating. read more

Even though we had to wait in line for 20 minutes we got our drinks and snack for free. I'm pretty sure a machine or two was broke at the time as the line inside and out was packed read more

Your standard Starbucks fare. They didn't go out of their way, but we're courteous and quick from start to finish. Would be 5 stars had they carried my favorite Kind bars that every other store carries. read more

I came into this location, and waited patiently in line for 15 mins. I order a simple passion tea, and waited 35 mins for my drink while 6 people behind me received their orders before me. I understand cups get lost, so I asked the lady at the register if she had put in my order in, and she looked at me like I was asking her what the chemical formula for the moon was. She responded with "well I put the order in so go find it". I finally received my order from a young lady who still had the reminisce of large black Xs on her hands from a bar. She had messed up previous orders, and was working extremely lethargically. She was most likely too hungover to read the orders. I am a frequent costumer with Starbucks, but this location has made me strongly rethink about returning. I will from now be continuing my consumer experiences with Black Rifle Coffee. read more

Everyone knows that Starbucks is the place to go for coffee! However, their chipotle chicken pinini is amazing! Great food, awesome customer service and a wonderful place to pass it forward! Not only are their products good but the staff are friendly and always happy and polite. Highly recommended. Prices are average. read more

Had a very disappointing experience. After sitting in the drive thru line for 5 minutes without inching forward, I decided to take my order inside. I waited 20 minutes for a tall iced coffee with no extras and a tall skinny vanilla latte. The team of workers seemed very disorganized. read more

If you go to the drive thru the Waits are generally extremely long I made the mistake of trying the drive-thru again and waited around 20 mins. Usually I'll get a cold brew black coffee however the last few times I've had it the cold brew has clearly been old. Thank goodness they are opening a new location down the street the terrible service and location at this store will make it easy to not come back here. read more

I usually go through their busy drive thru, however sometimes will go inside to order. The staff are always friendly and my drinks are as hot. Just wish the had more outside seating but otherwise love coming here. read more

Great coffee and the people working are always friendly. I have a coffee date with a friend here frequently and I am never disappointed.

Its a great place. If you want a quiet place to study or work its perfect and with the free Wi-Fi its even better. The coffee is outstanding and the service is always friendly and quick. read more

Horrible. Don't go here if you are expecting friendly service or employees that care. No one was concerned about me not getting my order and when I asked for refund they got that wrong and I showed them my receipt. Employee eating out front just gave passing customers dirty looks. Bypass this one and go elsewhere read more

Service was slow took forever to get a latte & than after almost 20 minutes it tasted horrible. Waste of time & money. Parking is also limited. read more

Line was kind of slow. Our coffee wasn't as sweet as other Starbucks that we have been to.

Went in and the staff were talking amongst themselves and never acknowledged that I was there. Upon finishing their personal conversation, two of them walked away from the counter while I was standing there. I finally asked one of them where did I need to order. Not one customer was in the place at 6:30 in the morning so I don't know what the problem was. First and last time going to this place. read more