I don't like the fact that the drive thru employees ALWAYS put out a pinpad and ask for a TIP. WHY do I have to pay the bonus for the employees? Why not PAY THEM MORE and eliminate this tipping scheme? It's not needed and you are losing business because of it. Also, you changed your menu and no longer have my favorite drink, a Double Chocolate Chip Frap,and the new drink that replaced it is teriblr terrible. REVENUE FOR LAST YEAR (2025).WAS 37.7 ** BILLION **- a 4.3% INCREASE - AND YET I HAVE TO TIP DRIVE THRU PEOPLE? Raise everything by $0.25 and stop this practice, or do something else. Until then, I am going to shops that have drinks similar to my former DCC Frap and don't ask me for pennies to hand me my drinks. My friends say the same thing.. This may affect your 2026 revenue, if mote people feel like this. I will try SB in a few months. Hopefully, the DCC Frap will be bzck and the drive thru tipping will be gone. Thank you. read more

Scammers.... I unknowingly hit $5 tip for $8 order- told absolutely can't undo until I asked for owner #... then they voided order and refunded tip. Told they are discouraged from voiding and it was my fault. WTF? read more

After 10 years of going to this Starbucks location, seen 2 different renovations. Known many different managements, seen new district managers cycling through here. This lady is by far the worst person to have managed this location. She is rude and disrespectful. She will ban anyone who questions her authority or point out her poor staff training. Ever since she started managing this location all of the good staff that left has told us personally how harsh the atmosphere is and wright ups for no reason and she is the reason why they left. The new employees she hires and train are lazy, always complaining, and does not pay attention to details. She band my fiancé first because he has told them for the 10+ times for putting whole milk in his drink when he orders it with soy milk...HE IS DEATHLY ALLERGIC!!! She then decides to just ban him from the store and had her employees lie about him cussing out an employee. Here recently when I tired to use the restroom (because I thought she just banned my Fiancé) she confronted me and told me and my other fiancé to get out. Then she caused a ruckus and somehow inserted my personal family situation and screamed in the lobby in front of all the guest in the lobby that I was just upset because I abandoned my brother and that she can take care of him better! We don't know her at all and who is this lady to start shouting my personal family business out like that?! Extremely unprofessional! I HOPE CORPORATE SEES THIS! read more

Starbucks - Crazy, rude, and unprofessional manager - Coffee & Tea Near Me - Newnan, Georgia

I go out of my way to come to this store. The staff is always so kind and efficient and the drinks are always on point. Bella, Nathan, Breanne, Phil, and Shantell thank you for such great service!!! read more

I'm reading the old reviews and I'm shocked. I go to this location to grab coffee all the time and the drive thru line moves quick for me and when I do order mobile orders the drink is already done by the time I walked inside. I never have issues with the staff or manager, if you ask me they're doing a phenomenal job. read more

First time at this location. It's well lit, good natural lighting and the bathroom is clean. The baristas have calm energy, which I'm a fan of. I came in before 8am, which helped me enjoy the space more, less going on. I has a grande flat white in a bento cup- it was perfect. Check the picture I posted, trust me on this, I will not steer you wrong. read more

Starbucks - Coffee & Tea Near Me - Newnan, Georgia

See all

The service is always great when I'm here. They're busy and understaffed and truly doing their best. I love it here and will continue to come back. read more

I hate that I have to rate this establishment so low, however, if I could give it "zero" stars I would. I am not a Starbucks lover by any means. I would prefer to give my business and money to my local coffee shop any day. However, on occasion, I will drive through my neighborhood Starbucks in a pinch. Yesterday was the last day I will ever visit this location. The employees are unprofessional, rude, and their quality of service is embarrassing. Not to mention, last year I had an entire drink spilled on my lap, in my center console and in both cupholders. Mind you, this was a hot drink. I will not go into that entire experience because it makes me so upset, but yesterday I was humiliated for the woman that spoke so obscenely to me through the drive-through. I will drive out of my way any day to another Starbucks in town just to avoid this location, which is super sad because it is conveniently located close to my residence. Shame on y'all! read more

Good coffee and cake pop heard gunshots in the distance so +1 star the service was fast for how busy it was , nice and warm vibes .

I had an absolutely amazing experience at this Starbucks and it was all because of a barista named Alyssa. I came in not sure what would happen but I had an offer that was on my app that was supposed to expire that day but when I went into the store and open my app the offer was no longer there. I explain to her that the day before I try to use it at a Starbucks inside of a target store but their system couldn't take it. So I decided to wait and go to this store the next day. But like I stated before when I opened the offer it was no longer there. I show the list of the text where it was some program going on there if you text the number to the Starbucks it was send you 150 stars for a free drink. She just explained That she's not sure why it would've gone away and sometimes things happen that they can't control on her end. But you did show me the information and I can just get you a free drink. There was no oh I have to have proof of a code, or oh no there's nothing else I could do. She simply took care of her customer and gave an amazing experience. That means a lot because I work in a retail environment and having a good customer experiences is key to the job. So I want to thank Alyssa for being a wonderfully amazing person and taking care of me at the Starbucks. She really made my day! read more

Starbucks - a coffee shop with tables and chairs - Coffee & Tea Near Me - Newnan, Georgia

See all

In the past I have given this location a bad review, but it seems they have finally turned things around. Drink turn over is as good as one can expect from a Starbucks, and keeps the drive thru and mobile orders to a reasonable time. If I remember correctly the Mgrs name was Sherry... Good Job! read more

This was my first time visiting this location. I went through the drive thru at about 5 PM on a Saturday. The line was not very long and the person taking my order greeted me as soon as I pulled up to the speaker to order. I ordered a PSL and pumpkin loaf. There were only two people in front of me, but the line moved a bit slow for it not to be full. When I got up to the window, the lady that took my payment and handed me my order was extremely welcoming and cordial. My order was correct and fresh. I has no issues with this visit and would go to this location again if I was in this area. read more

Starbucks - Coffee & Tea Near Me - Newnan, Georgia

watered down drinks every time. worst starbucks location in newnan. local coffee places will never do you as wrong as starbucks does time and time again read more

Ever since management changed this Starbucks is always giving a hassle, if it's not one thing it's another. My main concern is their line takes 20 minutes to get through if you have 4 cars in front of you. I used to come to this location all the time and loved it. It's silly now they close at 7pm. Almost every person at the window has an attitude. They do not break $100's they will straight up tell you they won't take it and they will ask you to pay with card. We still use cash people... keep cash in your drawers. I went to the Starbucks down the street and they were more than happy to accommodate. And they are always nice at the window. Management is nice, and willing. read more

Aside from 6am, there is no good time to go to this Starbucks. Just so damn slow its painful. I just cant imagine the amount of lost business this location has when the line is around around the entire building 7/24- yup still the worst wait ever.... read more

Unfortunately, every time we come here there is the slowest service. The drinks are usually decent, the restaurant itself is clean. BUT, we have been here nearly 30 minutes waiting and are still waiting for our drinks. Not sure how this can be resolved. read more

So very extremely slow drive thru. Wait time is 20 minutes plus. Waiting on the inside is not much better.

The cup was brewed perfectly. The crew was very friendly and personably. The store was clean and well maintained. The coffee culture was evident read more

Starbucks - This is my morning cup of "Jo" - Coffee & Tea Near Me - Newnan, Georgia

Literally sat in the drive thru for close to 30 minutes for 1 drink. If you are traveling DO NOT STOP here. There were about 6 cars in front of me, which is normal for a Starbucks. However I basically could have went into a restaurant and ate an entire meal before I was served...I have never experienced this in my life. Also, you cannot get out of line if you get sick of waiting so be warned. read more

Where to start? I'll say this, the staff is nice. Outside of that.....eh. Since this store was rebuilt\reopened, the quality or skill set needed to make drinks has gone down hill TREMENDIOUSLY. I don't like using terms like, always, never, all the time because normally that's not the case. But since this store reopened, I have NEVER had a drink taste the same when I order the exact same thing all the time. Our last visit my wife ordered a drink with "cold foam" - a $1.25 up charge. The charge is not a big deal, but part of the story. My wife received the drink and noticed there was no cold foam. She asked about it and the server said "yeah, sorry...I tried to make it twice and couldn't get it right....do you still want it?" My wife replied, well I paid extra for it and wanted it with my drink, so yes please. Instead of the server saying, Hey, I couldn't get this right so I took the charge off...she just passed the drink off and wasn't going to acknowledge hoping my wife wouldn't either. The server tried for a third time....still couldn't get the cold foam right, so my wife said it was fine and just took the drink. This store is in some SERIOUS need for retraining their employees. I get slight variances in taste depending on day and who's making drinks - No one expects perfection. But again...I have NEVER had a consistent tasting drink from this store since it reopened. There are too many other Starbucks and local coffee houses around to keep going to this one. read more

Really nice Starbucks and they gave me a beautiful cup of coffee. I always get it in a ceramic mug if I can. read more

Starbucks - Coffee & Tea Near Me - Newnan, Georgia

Worst Starbucks in the general area their drive-through takes so long and then they act like they're entitled giving you you're coffee. Also the bathroom is always dirty. I wouldn't recommend this Starbucks to anyone. read more

Just stopped by off the highway, should've read the reviews ... one of the slowest stores I've ever been to; the entire time took 30 minutes for ONE drink. The drink (a Nitro iced coffee with salted cream) was made wrong, tasted gritty and had no ice. The restrooms had no paper towels, but was replaced with Starbucks napkins, that should've been a sign to leave. Last time I stop off the highway without checking reviews. Terrible! read more

This has got to be THE worst Starbucks on the planet. Not only are the people that work there rude but they also are the slowest on the planet. I went there this morning to get an espresso drink and the lady said the espresso is out of order and did provide other options, so I told her well could you guys at least put a sign when entering the drive thru to let people know and she said there was a sign but there wasn't because if there was I wouldnt have waited in drive thru line for nothing. So not only did the machines not work but they also talked to me as if I was stupid. Never again at this location unless you can wait 30 mins tops for a coffee and want horrible service. Avoid avoid avoid!!!! I would give it zero stars read more

This location has ridiculously long wait times. Just waited 30 minutes at the drive thru for a venti cold brew. Only 6 cars ahead of me. Avoid this location. read more

This is the SLOWEST Starbucks ever!! Dint get stuck jn the drive thru. There is NO turning back. Once you are in the line there is no turning back. You are stuck. Ugh. The worst drive thru!!! read more

Never had any issues with this place, until I ordered a cappuccino. The cup was full of foam with hardly any coffee. I ordered a Grande and 75% of it was foam.When I brought it up, the girl at the window proceeded to explain to me what a cappuccino was. Yes, I know there is foam in a cappucino, but there is never supposed to be over 3 inches of foam! I was on my way to work, so I didn't have time to demand my money back. A solid waste of money. Will never go back there again. read more

This place sucks sat in the line for 20 minutes with only three cars ahead of me each car took at least 10 minutes what the hell is up with this Starbucks don't plan on coming and grabbing coffee make sure you totally pre-order read more

Unfortunately not a great experience at this location. Poor customer service. I recommend you go o the one inside of the nearby Target. Ordered two venti ice coffees and it took a long time to get them once we were at the window. We tasted them after we pulled out to let others get their drinks, and they were wrong. One was suppose to only have two pumps of cinnamon dolce and cream (no classic). It had cream but no cinnamon dolce. The other was a plain iced coffee with classic and extra cream. It had cinnamon dolce and milk. Went back inside and the barista argued that he had prepared them as I had ordered them. Not sure why he was argumentative. Turns out he though I had ordered a latte. Not going back. read more

This is definitely the SLOWEST Starbucks ever. I visit Starbucks regularly so trust me, I would know. There must be a sloth barista in there making those drinks. read more

I absolutely love the staff at the Starbucks. Everyone is always accommodating with a smile on their face. The reason for 3 stars instead of 5 is the WAIT TIME. If you are ever in a rush this is not the place to stop if you are running late to work. I wait at least 10 minutes to get through the drive thru. This is the closest Starbucks with a drive-thru near me so I deal with it but I hope they improve. read more

Very expensive but if you like a item they have them they are the place to go. Service if always good and they have a good location. I go here often and the food and service are excellent but the drive thru is another story....if you decide you no longer want Starbucks or the line is to slow and do not have enough time to wait you are stuck in the line even before ordering because there is no way to pull out so make sure you are prepared to wait (its worth the wait) read more

This is a great Starbucks location. I never have to wait that long in the drive thru, even on a busy weekday morning. I'm always met at the drive thru window by extremely friendly and helpful employees. Always puts my morning off to a great start! read more

Unfortunately I cannot leave a good review. Drive thru takes too long. I have waited in this drive thru for 25 minutes in the past. They are also out of a lot of items often. Today they are out of Cold Brew and most of the meal type foods. This is not the first time either. This store needs to be assessed by upper management. read more

Pros: * Friendly staff * Quick service * Drinks made well Cons: * Appearance/Location - looks like a warehouse, but don't judge a book by its cover. * The awful parking lot - I don't have a problem with it but other people seem to have difficulty navigating through the small lot. It's cramped and annoying, especially when large delivery trucks arrive. Pros outweigh the cons. Service is fast and friendly so I really don't mind the minor flaws. read more

Longest I've ever waited for a mobile order: 20 minutes. Employees on cell phones. Cashier clueless. No one here seems to know what they are doing. read more

I'm seeing a lot of complaints about wait times and I did have to wait in a long line to get my drink however I was very happy once I got my order. My iced white chocolate mocha was perfect I couldn't have asked for a better drink. I was just passing through this area on my way down south so it was a pleasant experience and will be visited again on future trips! read more

Although this isn't the best Starbucks I've ever been to, there aren't many options for Starbucks in Newnan. This place is the most convenient because it's located just off of highway 85. I've found the drive thru to be slow as well. The parking lot is almost always full & now that a new business has moved in next door, it's even worse. The size inside is unusually small from the looks of the building. It's not the best place to study. This location is more for socializing with friends. In my experience the customer service & cleanliness has been acceptable & I have no complaints. Although it is helpful I usually do a mobile order & it's ready when I arrive. read more

This location is extremely slow. Every time I come here I swear I'll never come back. I think there would be a riot if it was in a large city due to the long waits. The drive through is always tedious and there is no escaping the line once you're in it. Plus the drive through is always littered with trash. And this has nothing to do with this location, but why the HELL does Starbucks offer organic milk yet?! read more

Place is a rip off. They fill your drink up with all ice and charge a premium and then charge you for a refill . No customer service . Will not be back. read more