This is for terminal B Starbucks! If I could give them 0 stars I definitely would! Jessica who took my order was extremely RUDE AND UNPROFESSIONAL, not that working at Starbucks is a profession to begin with! However, as she took my order she had already initiated with an attitude which I dismissed because granted its early but that doesn't excuse a nasty attitude. I proceeded to order a matcha latte that her coworker had begun working on before I even paid, I asked her to be sure it was whole milk and that seemed to upset her so she shouted to her coworker not to proceed with the drink because I wanted whole milk. Jessica looked away and seemed like she was dosing on into day dreaming so I waved my phone at her to catch her attention and she turned and just began to go off in front of other staff and customers "You don't have to wave that at me!" I said I'm trying to grab your attention she proceed to shout with aggressive tone saying I put my phone "all up on her face" I then asked why is she so mad that if she was unhappy with her job then maybe she should find elsewhere to work then her coworker jumped in the conversation and said "oh mam we love our job" no one was talking to her to begin with! Needless to say, Starbucks please re train your staff to be more nice and friendly to visitors coming in to town these girls really seem to feel lost are unaware of how to be polite!!! Never been to a Starbucks with such bad customer service and honestly it gives Starbucks a bad rep for its name! read more