These guys really are great! Well made, tasty caffeinated drinks and friendly and remarkably competent staff. read more

NYC Starbucks with no bathroom is wild. Every sip of my coffee became a high-stakes gamble against my bladder. NYC-1 / Jason-0 read more

I ordered ahead on the app. Food came out hot and fast and they actually had the iced cherry chai drink which also came out super fast as well. Small location and was very quiet. Would be a great place to study or work! read more

What a way to start your morning !!! Being greeted by Julie and her enthusiasm.. knows some by name .. announces in such a way that you can only smile... sets ip her spot fast and it is the heart of this store!!! Explains why customers are getting a different lid... which some customers were like "this is weird" ... and then Julie will explain why... Clean store... staff is pleasant ... baristas are so into their jobs... great store!!! read more

Starbucks - Online/mobile orders very organized! - Coffee & Tea Near Me - New York, New York

No restroom for paying customers is unacceptable - especially as they were quite rude about it.

Amazing service, employees are very nice and welcoming. Got a cold brew with cold foam wonderful. Highly recommend.

You step inside, greeted by the rich aroma of espresso, the hum of conversation, and the carefully curated ambiance--a warm, inviting illusion of efficiency. The polished countertops gleam under soft lighting, and the playlist hums with an effortless blend of indie and jazz. It's designed to make you feel like time moves gracefully here--except, when you order a simple iced coffee, the illusion shatters. Despite a small army of employees weaving around behind the counter, there's no line, no rush--yet your order somehow vanishes into the void. You wait. And wait. Ice clinks in nearby cups as others--who arrived long after you--effortlessly claim their drinks. The injustice stings. You've become a ghost in Starbucks' broken workflow. You glance at the carefully crafted aesthetic, the modern wood paneling, the sleek espresso machines. It's all for show. Because while Starbucks perfects the vibe, it fumbles the one thing that matters most--the ability to simply hand you the coffee you ordered. A moment of quiet frustration passes. You check your watch, because surely, no place designed for convenience should require this kind of patience. And yet, here you are, trapped in the paradox of polished surfaces and sheer inefficiency. Starbucks, you've perfected the art of selling an experience. Now try delivering the basics. read more

I ordered my regular drink after a couple weeks of being away and was baffled to find it was only filled halfway. Now for almost $8 I don't expect anyone to be okay with a drink filled halfway. I spoke with the shift supervisor who stated I must pay extra for no ice, meanwhile on the app where I ordered it there is no extra charge for the No Ice option. I'm not sure if she was having a bad day or what but I'm so surprised because my experience is usually okay at this location. Needless to say I'm disappointed and I'll just continue going elsewhere for my coffee. read more

I came here for a quick bite in the afternoon. I ordered an egg white turkey bacon sandwich. The sandwich was pre-made and heated up quickly. The sandwich came out to $5.93, which was reasonable. I also asked for a cup of tap water which they gave me for free. There isn't too much sitting room at this location so its better to order to go. You need to request all condiments and straws. read more

This place is dirty and there are no available restrooms. Unfortunately the service needs work, as when I was placing my order the barista was also checking her phone. Additionally there was no tea available. That's the first time I've been to Starbucks with no tea. read more

Overcharged for my drink twice, I eventually just paid the extra to get it over with. No restroom for guests. Go to any other Starbucks. Very unimpressed with this one. read more

Starbucks is great as it is, but the staff at this location was extra friendly and helpful. Especially in this time, they were all taking extra safety precautions to ensure the safety of all patrons as well as their staff. I got myself a red eye before I was headed home from work. For those of you that may not know - a red eye is a cup of coffee with an expresso shot to get that extra burst of caffeine. read more

Starbucks - Grande black eye (grande pike with 2 shots) for the drive back to NJ - Coffee & Tea Near Me - New York, New York

No picture needed. Avoid this location if you can - poor service from staff (the kind that could care less) I'd rather take my coffee coins elsewhere read more

Hoping to grab a coffee before getting the subway nearby to JFK where I'd fly home to Manchester (sadly) after a great long stay in NYC - I called at Starbucks on 515 Madison, it is a pretty small store and it can get really busy at times and quite hard to find a seat - they could literally be gone in minutes. This store offers UberEATS and mobile orders, sadly as a UK customer, I couldn't use mobile ordering as I'm only able to use my Starbucks card to pay and acquire one star per transaction as I would back home meaning I can't enjoy and take advantage of my Gold benefits I would back home. I ordered one of my favourite Starbucks drinks at Starbucks in the US - a Venti Iced Caramel Cloud Macchiato which is made with an egg-white foam, the drink was pretty good however I would have liked a slight touch more of espresso to give it a stronger rather than sweeter taste. It isn't the most comfortable Starbucks as it is pretty narrow and the staff aren't overly friendly, the selection of merchandise also was pretty poor meaning I'd have to go into another store on my way to the subway to get souvenirs before heading home which was a little inconvenient. Pricing as with US Starbucks and NYC (both tend to be high) go hand in hand - my drink after tax came to $6.48, this would also be the price of the regular version or PSL which costs around 1.6 dollars more when converted here, compared to back home. 2* - Drink was just okay in not very comfortable surroundings and many other nearby branches just a block or two away are larger and more welcoming in size, features and service. This branch probably deserves the title of "Worst Spelling of the name Aaron", even the barista making my drink looked at confusion and laughter as she had to shout out "Salin" - now I thought "Simon" or "Alvin" couldn't get any worse! read more

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Messes up orders even on the slowest of days (weekends with no corporate) No bathroom, dirty store, constantly messes up orders in store and online. read more

I had the most bizarre experience at a Starbucks. in midtown! I think the employees were... happy...(?) I kno i kno, but hear me out~ ABOUT ME I am that customer from hell~ u kno the one: needs counseling thru the entire menu, has some type a fake-sounding dietary restriction, then fumbles for days at the register bc she STILL dunno how Apple pay works. ABOUT THEM Never once was a I rushed or get attitude (the norm for me). In fact, the tall cashier w kind eyes (aka Juicy Jalen) patiently advised me while taking into consideration each new criteria I threw in to the mix. It evolved into a group think-tank session, w fellow baristas chiming in suggestions, all while vibing to keyshia cole, big pun, jodeci, etc. Ultimately, Queen Quinn's extensive knowledge of like every drinks' ingredients that led me to the "Gr Strwb Açaí Lem." These ppl are happy, i'm sure of it. Main Man Manny will not fail to greet u when u walk in. He has some crazy peripheral vision or something. He was mid convo w a customer when a girl interrupted for a straw. Check it: his attention never left the lady he was helping, yet some-fkn-how his arms started moving around as if independent from his torso. Without missing a beat, he handed her a straw! AND the bottom part of the wrapper removed! TLDR - Go to 515 Madison starbucks - Go feel the positive energy this crew permeates into the [intensely-air-conditioned] air - Go for the ill playlist, n don't hold it against em when vanessa carlton comes on (but why?) read more

On a busy winter Monday morning with long lInes, the staff was friendly, efficient and got the order right. Had to wait a few extra minutes for the pike place drip since they had to remake it but other than that, this is a Starbucks location I would come back to all of the time if I am in the area. read more

Staff is ignorant and rude. They charged us for drinks before checking to see if they had the product in stock. After much back and forth about not one unfulfilled drink order but two, I said I wanted a refund. Barista was a jerk and cut me off while speaking to explain why they didn't have their product. Very nasty and threatening. Definitely reporting them to Starbucks HQ. read more

Starbucks has not come up with something new in years during fall time so after I discovered that they had this new toasted graham latte in place, I decided to give a try almost instantaneously. Considering the calorie intake, I only had the tall cup, and asked for nonfat version as well. It was still a bit sweet to me, however I liked it a lot. The toasted flavor stayed. Would strongly recommend this latte to whoever is a big fan of cookies. read more

Starbucks - Coffee & Tea Near Me - New York, New York

If you're looking for a regular coffee place to get a consistent, fast drink, this is the place for you. Now with to-go orders, I can order my drink while on the subway and pick it up before I go to the office. I am always so impressed at this Starbucks by the level of speed and accuracy with which they work. Of course, there are occasional problems with people's drinks, but for the most part, I see hard work and consistency all around. In the morning, when they're busiest, I am always able to get my drink in less than five minutes. And who can complain about that. On top of that, my drink is ALWAYS accurate. They are careful to make sure they hear and enter your drink correctly, so there are as few mistakes as possible. Since the app has started allowing you to order ahead, it's become even easier for me to grab my drink on the fly. Why wait when I can just pop in and go? I've started doing it so consistently that some of the people who work the to-go station have started recognizing me and grabbing my drink before I even say anything. Love that service! They also have plenty of space to sit if you need a quick break from the hustle and bustle of Midtown. Free wifi plus great pastries make Starbucks a fantastic place to meet friends or business associates for a quick coffee and catch-up. See you guys tomorrow! read more

Starbucks - Can't live without my morning green tea! - Coffee & Tea Near Me - New York, New York

I usually don't write reviews about Starbucks because there isn't very much that's notable but a few things about this location: - The entrance is located on 53rd not Madison which confused me - This Starbucks is really cute. This is a new location so I'm not sure if Starbucks is updating its look and feel but the interior looked more like a cute little cafe (and not a Starbucks) - It's one of the last busy Starbucks I've been to in Manhattan and they are quite speedy read more

Coffee was awful so was the service, never again how is it possible this place still operating

In the age of bullet trains and same day delivery options on Amazon, why oh why does it take 14 minutes for this location to make my coffee? Today wasn't the first time this happened but it will be my last. When I'm short for time, MOST other Starbucks are good with speed. I even know the hacks like, just grab a drip coffee when you gotta go, or don't let them add milk because for some perplexing reason, this adds at least 3 minutes to your order time. This location is always crowded in the mornings so I try to go slightly after the 3pm rush for a pick me up coffee. The three different times I've tried this, I've waited for no shorter than 14 minutes each time. This time, I counted 4 behind the counter - and one slowly, begrudgingly cleaning off the not-really-that-dirty milk counter. I'll get back to this person later. So as I stand there, there are like 30 mobile orders called, none of which are picked up. There are only 3 people in line waiting for their physical in real life order to be made and we all stand there for like 7 minutes. Then a barista behind the bar starts inexplicably organizing metal trays -as slowly as she possibly could. Look I get it, sometimes it's not fun to work but don't let the customers see it. Lastly, when I get my drink 14 minutes later, I get no apology but probably because I have resting nice face and they don't realize I want to set the place on fire. And remember the Begrudging Barista from earlier? Well I finally go over to finish off my drink and she moves away from where I am and stands impatiently behind me and even looks over to a barista behind the counter like I won't notice. I'm a pretty confrontational person but the most I did was shake my head at the two of them and write this snarky review. Not trying to get anyone fired but have some common sense. And also, make our coffee faster. Zero stars. read more

Came in on a busy morning (9:15 am). Orders were stacking up, but the staff was working SO hard to make sure all of the customers were being served in a timely manner, correctly, and respectfully. They could have easily been rude or whatever, but everyone I associated with (and saw associating with other customers) was incredibly accommodating. Awesome experience, even if I did have to wait a little. read more

*walks in to Starbucks and sees a line of 10-15 people...facepalm* To my pleasant surprise I was in and out within a couple minutes. The staff is friendly, enthusiastic and attentive. They cater to my annoying requests without the attitude that we've all encountered before at a Starbucks. It's a clover store too so the quality of your coffee is pretty top notch. Make it your regular shop if you live in or work in the area. read more

I really like this Starbucks. It has lots of interesting seating like long white leather booths and higher benches in the back. There are also stools up front and a window bench. A little narrow overall and there isn't much room to stand in line, but they use the space well. read more

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Friendly staff. No long wait. Free wifi. Nice place to get works done. Coconut milk macchiato is delicious. read more

Starbucks - They don't have many seats. They are not too busy btw bcos many ppl don't about this place, so it's not difficult to get a seat inside. - Coffee & Tea Near Me - New York, New York

Had the worst experience ever. Today 12/15 at 11:15am. Went in only one person on register no baristas. Waited 10 minutes. Then helper comes out of the back with an attitude demanding what I want. Then there is no Pike, Dark or Blonde Coffees ready so I just leave. Terrible service. Everyone needs to be re trained. I have been a life long Starbucks customer but now honestly it's really too awful to bear being treated like a piece of garbage... read more

It's a Starbucks and it's small- what's new? The line can be pretty long, but they're used to big crowds and a fast pace, so no worries about delays here. Good luck finding a seat! read more

Nice Starbucks with seating and outlets. It's a smaller Starbucks and can get crowded with a medium sized line. I was able to work here.

Love the service.. Steven and the other staff are amazing. They have real people skill. They know my Order before I get to the counter. They alway put a smile on my face. It's just the little things that make differance. read more

The manager here was so nice! I was having trouble using a gift card and instead of turning me away like she could have, she gave me the drink on the house. Was impressed - I was also able to try a sample of the new Brussel bites when she gave me a new sample bag. Didn't know a Starbucks run was going to help turn my day around but glad I got to come here while I was in the area! read more

Wow this Starbucks is so beautiful. The cushioned seats are really comfortable. The staff looks eager to help you and are always upbeat. The bathroom was really clean and so was the condiments bar. I can tell they really give a conscious effort to keep the store clean. As regards to drinks, they taste like any other Starbucks store :) read more

I was here a while back, killing time away from the cold outdoors, while waiting for a friend (we had a dinner reservation at Les Halles down the block). It's the biggest one I've ever been in and the people who work there are really nice. I didn't have any trouble finding a place to sit quietly by myself (I don't like sitting with strangers, I find it a bit creepy) and drink my white mocha. And I didn't get that rushed vibe that you'd usually get in starbucks (you know, where you feel like you're being judged for taking up space that other people are waiting for). Instead, I was able to enjoy my drink in peace. The drink itself was the best white mocha I've had so far ~ not too sweet, just the way I like it. I don't drink coffee and I'm dairy-free now, but otherwise I wouldn't mind coming here again. read more

Very bad service here. As a regular Starbucks customer for a long time from California. This store gave me a bad day start my vacation in NYC. No one seems to care. read more

All Starbucks are not the same. This location is my favorite. They changed their staff to the most friendly and kind crew out of the many locations that I visited. read more

I get my coffee fix from this location on a daily basis & it's by far the best one I've been to in the area. The service is quick even though it's always packed with people. read more

This was a really nice establishment, I was able to enjoy a nice cup of cotton candy frap for a fairly good price with quality high speed internet. This place seemed very classy from its exterior image and was deemed to be very outstanding. read more

The way they handled the crowd was just mind blowing. Super fast pace service. Y'all keep it up.

This Starbucks is terribly slow. They had 3 people on staff and were out of Lemons! Save your time and go to a different location