The "ventanita" concept is a great idea in theory. In reality, we live in Miami where the majority of people are commuting by car. There is virtually zero parking if you ever wanted to get out to order at the window. The drive thru fits max 4 cars and you have to deal with people honking at you for blocking the main road. I ordered ahead and shortly after was notified my order was ready. After arriving 10 minutes after that prompt, my order was not ready and the barista had to make it on the spot. This place is inconvenient, workers seemed burnt out, and quality is mid. read more

Just don't go here. Like seriously. The girl acted like I messed up her whole day by going to the window to order. Then had the nerve to raise her voice with me when a reward didn't apply correctly. Go to another one. read more

One of the worst Starbucks I've ever gone to. If they didn't already make me late, with the long wait, I would've went back and asked them to remake my drink and actually warm up my food, per my request. I'm pretty consistent with my orders at all Starbucks- so I absolutely know when an order is MISSING my paid for requests. Literally wasted $10.00+ of food, and 15 min waiting for an order that said it was ready 10 min prior. I threw it all out. Never again read more

Food was great!service were super nice and friendly!!!! The ambiance was calm and cozy!the only problem we had was the lids on the donuts over all its a great place to go! read more

Starbucks - Sign in the Dunkin' place! - Coffee & Tea Near Me - Miami, Florida

Worst Starbucks I've ever been to... Stopped in three times and had problems three times with my orders. Unhappy staff. Long wait. The cashier modifies the order instead of selecting a ready-made item in order to increase the amount on the receipt. They add some extra syrups and alternative milk that I didn't ask for. They don't provide a receipt, and if I hadn't scanned my application and seen the information in it, I wouldn't have noticed it. I don't like to be negative, but this morning coffee makes me sick all day and I can't get rid of this feeling. Thanks for ruining the all day, you guys outdid yourself! read more

We had an amazing experience at this drive through. The woman that took our order was very helpful and welcoming. They drinks were made perfectly as requested as well! read more

Starbucks - Green Tea Frappuccino - Coffee & Tea Near Me - Miami, Florida

This Starbucks should be labeled as pick up only. Better yet, just shut it down. It's at a very difficult intersection. There's no parking, and it takes them longer than most Starbucks to make drinks. It's like the perfect storm. read more

Don't go here. I went to order and waited 5 minutes, which led me to believe that the machine was broken. It was also raining so I didn't think much of it. When I got to the front window to order my drink because there is a sign that says pull up if the machine doesn't work the individual told me to go around. I was happily reversing to go back to make the order and there was someone already ordering. I went back to the window to order my drink and they said that they couldn't take my order. It is not easy to reverse or go around this exact location because it would put you out back into the street where you have to go a couple streets down to do a U-turn to turn back into the Starbucks so it would take me five minutes just to go around and get back into, the Starbucks driveway. Pretty upsetting that you can't take an order at the window. read more

Horrible customer service!' Worst Starbucks ever Lots of employees doing nothing!! See you waiting at the door don't even look at you read more

Love this location. Great staff, great service, always clean and organized. Appreciate this location and I certainly appreciate the quality of food they give us here. read more

Starbucks - a cup of coffee and a muffin on a tray - Coffee & Tea Near Me - Miami, Florida

Literally a waste of a Starbucks! For starters there was a super long drive through line which is understandable because it's Starbucks so I decide to get off and order through their outside walk up window. I'm waiting in this heat right under the sun to walk up to the window and the lady to tell me they're not taking orders through the window only mobile orders, mind you I am only ordering A BAGEL that is all! This is ridiculous but I decide to download the app, order and pick up at the window they take like 10 minutes to warm up A BAGEL! to then tell me at the window the cream cheese is extra which is fine I'll pay it but she charges me the cream cheese at the window!! So you can charge me the cream cheese at the window but you can't charge me a $3 bagel?! R I D I C U L O U S!!! read more

At approximately 10:48 am on February 29, 2024, an African-American barista told a white customer that the Starbucks at 199 NE 167th St Miami FL 33162 is too small to honor the Starbucks refill policy. Starbucks should post a sign as to whether they honor their refill policy. read more

Love this Starbucks!! It on a corner - a little tricky to get thru and very easily miss. Its mainly just drive thru or walk up. Everyone here is so friendly and they always make my drink just perfect!! read more

It's kind of important to have a last minute coffee option before jumping on the dreadful Golden Glades Interchange. Spotting them out was a solid score to get me through traffic. There's something very comforting about that green logo. As I navigated my way into the lot, I was able to get to the drive through lane without anyone ahead of me which felt pretty great. I ordered my triple iced macchiato. Honestly, it's like my favorite drink. I was about to get the cold brew when I stuck to my gut instinct. It was made in no time and I was driving off in no time. The location is exactly what makes this location so necessary. Accessing it from lanes heading eastbound can be a bit cumbersome but it definitely beats settling for Dunkin Donuts any day of the week. read more

Great concept of having a drive-thru/walk-up only Starbucks, the location is somewhat challenging since its right on the corner and the traffic light. Staff have always been friendly and efficient! read more

Starbucks - Coffee & Tea Near Me - Miami, Florida

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As someone who manages a coffee shop myself (SubCulture Coffee-Delray) I'm always understanding of the occasional service misstep. On my long commute to work, I always stop by this Starbucks since it's conveniently located near i95. My order, 99% of the time is; Venti decaf Americano, 6 raw sugars, splash of coconut milk. I always ask for the sugar to be melted (hot water or drip/whisk) and it's very hit or miss. Today I purchased the same and my first straw sip was a mouthful of raw sugar. So after drinking all of the sugar, I have an unsweetened ice coffee with a splash of milk. I didn't order that! Regardless, staff is friendly but melting the sugar should be standard practice. --- Update 6/12/2020 Order accuracy at this place is abysmal. The more words your order contains, the higher the likelihood of your order being incorrect. Management, ask your order takers to repeat the order if they're unsure??? Rather get it right the first time and take a few seconds longer completing the order then holding up 7 cars in a waiting line?? Geez man, it's not rocket science! Was also charged twice for an order that I asked for a refund, never got the refund even when the team member said they would complete it. Awesome! read more

One of the worst drive thru experiences I've ever had. I was unable to finish my order before being told to pull up. Ordered a drink and specifically asked for the drink without whipped cream, as the drink was handed to me I had to remind Nasu* (apologize for incorrect spelling). Her response was, "I know, I'm going to scoop it out." When I finally had the opportunity to finish my order, Nasu's attitude was borderline disrespectful as if I were an inconvenience. Once I finally got everything I asked for I asked if she would be able to take our Starbucks trash, the response, "we don't have a trash here!" In response I asked, "you mean to tell me there isn't a trash in the entire store?" Her response, "yeah there is, why don't you drive around and throw it away." While I love Starbucks I am beyond disappointed, I hope my experience is not the norm. read more

This review is long overdue. Starbucks really did a great job hiring all the staff here at this location. They are so friendly and nice! Never once have they messed up my order either (I've been coming here since it opened about a year or so ago). It's located sort of in a weird area and is drive through only but the service is fast which is what I look forward to when I'm running late for work (which is 99.9% of the time!). I highly recommend the strawberry açaí (add lemonade instead of the normal water). It's super sweet but so refreshing! read more

This should be a DRIVE THRU ONLY location. There's no way people wanna park in the two measly spots the small lot allows....did I mention small!!? read more

The food is pretty good the service is great and I love their cake pops they are so god

No inside - Drive through only....never seen a location like this. I grew up not too far from this place and I really wish this location was around when I was headed to college - that pick me up would been awesome and I prob would of hit Gold Status way sooner ;D I met the NICEST Starbucks employee I have ever encountered here. I forgot her name - but she was awesome. Bubbly, full of personality, polite - and extremely upbeat! I even got her name so I could call corporate and tell them how awesome she was. She really seemed to be having fun at work - which at most chain restaurants (not looking at you Chik-fil-a!) you never see the staff smiling and full of energy. Sorry I dropped the ball....I meant to tell corporate, I really did. But, I lost the card with your name on it! Instead I'll tell the WORLD here on Yelp! I dig it! And I'll be in whenever I go visit my parents (before the next few months - when they move out of the old neighborhood!) read more

* Setting was unique. * Prices reasonable? Its starbucks * Nice service? YES * Yummm? Its starbucks * Place was quiet? N/A * Would I go back? YES * Restrooms clean? N/A * Tips? Park in the back walk up if there is a long line in drive thru. Dont enter from main road. This place is pretty cool. It is just a container store and nothing more. Drive thru or walk up. No hanging out type of place. Its a to the point kind of place. Order, get your stuff and go on your way. read more

Starbucks - From the back incase youre coming from the back roads. You can also see its just a Container. - Coffee & Tea Near Me - Miami, Florida

Great concept and a great location. I started going to this Starbucks every morning for a week btwn 730-830a. This isn't your traditional Starbucks. It only offers a walk up window and a drive thru. It a tad bit east of the golden glades interchange so you can get you SBUX fix on the way to hit Miami traffic for your commute. In the past week, the longest I've sat in the drive thru was 10 min. And this was at 830a with 4 cars ahead of me. This place is fast. A great attribute considering the location and time. The staff gets your order right and is nice and friendly. Did not have a problem with ordering or the food I received. read more

Starbucks - It's the little things that count. Thank you to Starbucks for making my complimentary birthday gift special. - Coffee & Tea Near Me - Miami, Florida

Hi! I came to this store @ (2:45 PM) The service I got from this store was amazing! I ordered a drink from another location that I wasn't pleased with and no questions asked the sweet girl remade it for me and offered my girlfriend and I a water while we waited. She was so humble and excited when I asked for her name and store location (#19899). This isn't the closest Starbucks to me but I will definitely make the trip just for experiences like this. :) read more

Starbucks - yummy drinks - Coffee & Tea Near Me - Miami, Florida

It so good love there cake pops it is amazing there drinks are so good but when you order it online and delivery it will cost more but it doesn't matter to me I love Starbucks will be seeing you tomorrow ! read more

Mobile ordering doesn't work here. The drive thru was faster than waiting outside for your mobile order. They don't seem to be in much of a hurry to complete orders for other than drivers. They did apologize when they finally served us our drinks - 18 minutes after we'd ordered... read more

Fast Friendly Fantastic service As well as accuracy with large orders! This Starbucks is great! read more

Never disappoints! Fast service and Frappe is always well made. I love that this location has a walk up drive thru! read more

Starbucks - Yummy as usual! Fast service! - Coffee & Tea Near Me - Miami, Florida

Worst Starbucks ever bro !!! Writing this as I'm waiting at the line stuck between everyone couldn't order fuse they didn't had any of the drinks I wanted . Every single time it's something wrong here . The Either don't have your drink of preference or their mess it up stay away from the store read more

on Sunday January 28, 2024 at 11:30am.The gentleman in the intercom was very rude and very nasty , short with his answers that's not how customer should be greeted .( we said hello and his response was YEAH!! very rude). read more

um, DRIVE THRU. Need I say more?! I remember when the closest Starbucks in the NMB area was on Miami Gardens Dr - they changed the game with this one being on such a busy street. I always make it a point to stop by if I know I'm in for a long drive. The baristas are great here - nice, bubbly and quick! They do have a walk-up window but no inside area. My reasoning for why its not 5 stars is the location its in - its on a corner with a traffic light so turning in is sometimes a struggle as you don't want to block the road if the light is turning red. It's also technically the ONLY entrance - they need to make an entrance from 2nd ave! read more

Interesting Starbucks location, no inside to study. But what did make it was the customer service! I went to the walk up window Wednesday morning 1/29 I didn't catch her name but she was fast efficient and so nice, some of the best customer service I've had in Miami for awhile. Made my morning so much better! Plus the Tiramisu cold brew is so tasty. read more

This location constantly gets my order wrong. I specifically ask for a "Tall Hot White Chocolate" and they constantly give me a "Tall Hot White Chocolate Mocha". On top of that I used my points the last time, so I want my 150 points back. read more

I never been a lost for words about Starbucks. I love this place. Starbucks makes me happy. It's truly my Happy Place. It was an average experience nothing mind blowing. My Dragon Fruit Tea was delicious as always.It cost around 5.00. I am definitely going back again and again and ten more times. Starbucks just gets me so.. This is a great place to enjoy an Ice-Tea on a hot Summer Day. read more

This is a drive thru only location. The girl server was patient and listened to my non fat, no whip, low syrup order and did it well. She misunderstood my friends iced tea order but gave us the mistake and corrected it immediately. Good service! read more

I love this location! I go almost every day before work and the staff knows me and remembers my usual order. The coffee always tastes great and the flavors of the different types of coffee are consistent. The staff is awesome! They try to get to know you and treat you in a very friendly and respectful way. The only con is that this location is only drive-thru and it gets a little packed sometimes. If you're looking for a place to sit down and work or do homework this is not the best Starbucks location for you. read more

Starbucks - S'mores frapuccino - Coffee & Tea Near Me - Miami, Florida

I do love this Starbucks, the convenience of a drive thru and the whole idea of the store being in the container! Love that Starbucks is always innovative. I always get great customer service from this place and also my drinks are on point (something a lot of Starbucks cannot seem the do). I gave it 4 stars and not 5 because there has been a few times I ask for some specific food and they do not have it. Other than that will keep driving thru this one. read more

Starbucks - Made out of shipping containers! - Coffee & Tea Near Me - Miami, Florida

I love this Starbucks! It's located right by my office and the service is excellent. My orders are always correct and quite heavenly in taste. #CoffeeForTheWin read more

Starbucks - Iced mango black tea lemonade #yum - Coffee & Tea Near Me - Miami, Florida

I always visit this location and a girl by the name nigeria, i dont know if im spelling it right or not but awesome customer service she sweet and know how to talk to people. Great avocado toast and buba tea read more

I was third in line at the drive through took like 30 mins for me to get to the front and yet I see people walking in on foot getting drinks faster than people in the drive through. Smh read more