The most unprofessional Worker there is Zapora. She debates without, she has to get the last word, does not help solve your issue , and the Starbucks overall is just very slow. Waiting 19 min in total at the drive through line and 5 min at the actually window. No one came to the window to say . "Be right with you " "give us a moment" the entire experience was aweful. I've been to this location 5 times and a line of 5 cars will take 30 min read more

worst store ever. came to pick up a order of 4 coffees wait per more then 25 minutes. the store was alone only me inside. i don't know what are they doing. the employs only taking back and forth and i still waiting here. worse experience ever. nasty service. Update 10 more minutes gone i still here waiting. This is unacceptable. never will be back again read more

Tasty frap and Spinach Feta wrap! Although customer service wasn't pleasant. Placed my order, got to the window and inquired about the 50% in the app. I was told it was "probably" at noon. Another Barista came to the window and nonchalantly said the same. I mentioned the app didn't specify a time, however, I was pleasant the entire time. Someone else mentioned to the Barista to scan my QR code on the app. The deduction was reflected, I was given my order and when I asked for napkins it seemed as if the house lady had an attitude. I followed by saying, "Have a great day." No response. The lack of pleasant customer service will result in a lack of returning customers. It doesn't take much to be kind. read more

Starbucks - Caramel Crunch Frap - Coffee & Tea Near Me - Marietta, Georgia

Great seating options and ambiance for productive work! Reliable, consistent drinks! The service here is incredibly friendly and my experience here has improved significantly since the first few times I came here years ago. read more

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Giving them 4 stars instead of 5 only because one of the employees named Japril was highly rude to me and someone else. Everyone else was extremely nice and Eden had made my drink spot on. A lot of people complain about the wait time but they need to be patient especially when they have mobile orders, in store orders, door dash and everything else. Everyone is always nice except the employee I mentioned above. read more

Steph manager unprofessional i order a door dash order and was wrong they are humans however they fuck up too much i had to leave work to come get my order not ok and isn't the first time never did he apologize all be said they are humans haven't you made a mistake no credit offered nothing won't be coming or ordering from here ever again neither my company's or word of mouth read more

I was in the area and decided to place a mobile order to pickup one of my favorite Starbucks drinks and grab breakfast for my husband and I. I placed the order through the app, which gave me an estimated pickup time and let me know exactly where to go in the store to pickup my order. It's just off the windy hill exit from 75 and across the street from CFA. It sits at the end of a little retail area so be on the lookout for the green umbrellas in the outdoor seating area. The parking lot was a little hectic as I expected on a Saturday morning but I was able to grab a spot and made my way inside. It was super busy and even with all of the madness happening inside the staff still made it a point to say "good morning" as people walked in which I appreciated. The pickup area was super easy to find and I didn't have to fight my way to get my order. Everything was ready and neatly packaged when I arrived. The dragonfruit refresher was so good and I tried the bacon, egg, and sausage wrap while my husband had the bacon, egg, and Gouda sandwich. Once I made it home I was kinda surprised at how warm the food was and it was absolutely delicious. It was filing and just the right amount for a nice, quick breakfast. I've never been to this location but I'd definitely came back as this was a really good first impression. read more

Located in a tight strip mall with a tighter Drive-Thru yet serving up quick & friendly customer service. I was here around 10A & the crew of Baristas was on top of their brewing game. The inside is now open with limited occupancy. Be extra cautious exiting the parking lot as it's the smaller version of the Daytona 500. read more

Starbucks - 1.16.2021. - Coffee & Tea Near Me - Marietta, Georgia

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Never again! The last time I was at this location was February of 2018 and to say the least that should've been the last time. My drink was supposed to COME WITH a double shot of espresso, when I tried to add a shot of espresso only to seem like I was drinking warm 2% milk, this drink had 0 kick!! If I wasn't on my way to work I would've came back for a full refund because I bought 2.... Ridiculous read more

Starbucks - Garbage - Coffee & Tea Near Me - Marietta, Georgia

Terrible management . Do not buy gift cards here!!! They always mess everything up! Very poor service from manager. Very rude and poor customer service. Starbucks is loosing it read more

I've been to literally 100's of Starbucks across the US. This might be the worst one I've ever experienced. The topper for me was hearing the staff, and I believe a manger, talk bad about customers. Never going back and I hope Starbucks management goes in and does something about this terrible location. read more

They will give you dairy even though you asked for oat milk twice so be careful if you have a dairy allergy when going here.

Stopped here in the morning to get a matcha tea latte before work. The line was a little long and probably took about 10 minutes but I expected that due to the time of day I went. Baristas we're friendly. read more

Starbucks - Iced matcha tea latte - Coffee & Tea Near Me - Marietta, Georgia

If you're going to go to Starbucks, this is the one to go to. The staff is so friendly, and they even spelled my name right on the cup! They were knowledgeable about the drinks and made all three of our drinks correctly, and they had both indoor and outdoor seating with plenty of parking. They have really cool murals inside, and they were even open on 4th of July. read more

Starbucks - Iced Caramel Macchiato with Almond Milk - Coffee & Tea Near Me - Marietta, Georgia

Visited this Sbux store twice while in the area. First time was an afternoon mobile order with drive-thru pick up. Wasn't impressed, due to the fact that the mobile app showed no availability of nitro cold brew, which is my standard go-to, so I went ahead and ordered a macchiato (plan B). When I arrived at the drive-thru, I mentioned the issue to the staff, who assured me that nitro cold brew was indeed in stock. I told him I'd prefer the nitro cold brew, but he just shrugged and handed me the macchiato. Thanks for caring. I returned the following morning for drip coffees, this time opting for the in store experience. It started off on a positive note... clean store and the entire staff chanted, "Good morning", when I entered. I asked the barista what the bold brew was and she told me that she didn't know, then just stood there looking at me. After an awkward moment of silence, I suggested we ask someone else, which she did. Thankfully, he knew that Verona was brewing. "Great, I'll take two grandes!" Paid, got my coffees and left. The coffee was fine. Exactly, what I expected. Someone apparently trained the staff to greet the customers as they enter, which is a solid start, but my experiences indicate that it may be time to dig a litter deeper into the customer service training manual. At the very least, when someone states that they tried to order a drink, which the app incorrectly said is not available, offer to make that drink for the customer, and if a customer asks what coffee is brewing and you don't know, offer to find out. Customer service 101. Something Starbucks used to highly value. read more

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I was nearby at a restaurant and I wanted a sweet drink from Starbucks. I ordered a chestnut praline creme frappuccino with extra whipped cream, extra chestnut praline topping and chocolate curls topping via the Starbucks app. Went through the short drive thru line to pick it up. The employee was welcoming, friendly and efficient. Very good customer service. My drink was ready at the window. I was served my drink on a tray that the employee held out of the window for me to take (the cup only, not the tray). My drink was perfectly made! Quick in and out drive thru, and perfect drink. Doesn't get much better than this! read more

Starbucks got it right! It was a quick in and out (the way it should be). My order: Venti Iced Hazelnut Latte Quad Grande Coffee with two brown sugars and creamer Both drinks were made properly. The service was shockingly fast considering the drive-thru was wrapped around the building at the time so I placed my order inside the lobby. Both the cashier and barista were friendly and made it a great overall experience. read more

Starbucks - Grande Coffee and Venti Iced Hazelnut Latte Quad - Coffee & Tea Near Me - Marietta, Georgia

I've never had an issues with this Starbucks before but I felt the need to mention an issue I had this morning. I ordered a grande golden ginger drink (which was delicious) and I also ordered the new southwest veggie wrap (also delicious). HOWEVER, I am SO GLAD I cut it in half because I probably would have ingested the pricing sticker (or whatever that orange sticker is) that was somehow lodged in the center of my wrap. I wouldn't normally go the "blast you on Yelp" route but I felt the need to do so because I was unable to message the store directly on Facebook and I'm not a big IG or Twitter person. I hope the store manager sees this and can remedy the situation somehow. To make things worse, I am 20 weeks pregnant so imagine how alarmed I was to start chewing on this sticker and spitting it out only to notice what it was. Not a good look! read more

Starbucks - Southwest Veggie Wrap - Coffee & Tea Near Me - Marietta, Georgia

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The drinks are as expected but don't ask for extras because you won't get it. 2/3 times I've asked for extra caramel drizzle and extra drizzle on the bottom, I've gotten the most lack luster thin can barely taste it drizzle. It might be better to not ask for it at all because it seems like you won't get it but will pay for it. Can't say it's the worst Starbucks I've been to but it does leave a vast taste in my mouth read more

Starbucks - Coffee & Tea Near Me - Marietta, Georgia

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I've been here probably 5-10 times, enough to review this location fairly. I've never, ever had an issue here and the beverages I order always require customization with extra this and hold that...always made 100% to my liking and my requests are always fulfilled. I've always been greeted promptly and have never waited an extended amount of time to order or for my drink, the employees here are usually on point. The restrooms are gender free and relatively clean as well. I've never used the drive thru so I can't comment on that service. Overall, a good, solid location to get your Starbucks fix. Also---starting in 2018 they have a change of operating hours, which I posted a picture of...be aware. read more

Starbucks - New store hours! - Coffee & Tea Near Me - Marietta, Georgia

The little black girl with glasses and natural hair attitude sucks. I hate that I didn't get her name tried calling and the lines are busy. So this is the only way I can describe her nothing to do with appearance though. This location is not busy mostly but can get backed up due to them taking there time. No sense of urgency and staff not friendly! read more

Terrible service, and even more disappointing coffee. Go local where the employees are friendly, and inviting instead of miserable, and rude. read more

Starbucks just off the Interstate, but if you're looking for a highway caffeine fix, this isn't the right spot. Getting through the traffic between the road and the shopping plaza is typical Atlanta clogged morning traffic and the light to enter is a long one. That said, they do have a drive through. If you're already going by on Windy Hill, then it's a breeze. Parking is a pain the shopping center shares with other high traffic businesses and the spaces are not very wide. Once you're in, it's a typical cookie cutter Starbucks. Nice "deck" area out front with tables and umbrellas. read more

Starbucks - Coffee & Tea Near Me - Marietta, Georgia

Well, I've had to resort to this location because my current location is closed. This is my 5th visit and after placing an online order and arrive 15 minutes later, my order is never ready. I'm am uncertain if there is a shortage of staff because the lobby is closed. I do know, this store is consistently slow and backed up at different times of the day. On the bright side, the drink is usually good, sometimes off but because I have to wait so long for the caffeine, it's not worth complying about . Nonetheless, Starbucks Caramel Ribbon Crunch with almond milk and 1x shot expresso is king read more

Starbucks - Coffee & Tea Near Me - Marietta, Georgia

Received a horrible coffee this morning with surly service. For $8, I expect more.

Eden honestly has the worst customer service. Rude and disrespectful. She got upset because she couldn't hear my order and started giving me an attitude. read more

Convenient location and friendly staff! The only downside is their low stock and inventory. It's always a gamble whether or not they will have chai tea lattes and sprouted grain bagels available. I guess both are popular items, so I can't hold it against them. read more

Very concerned about the speed and service provided at this location. The customer in front of me had ONE drink and had to wait about 6 mins.....I ordered 3 drinks.....so you can imagine how long I had to wait. I'm not sure if the employees are new, or if they need to be retrained, but definitely one of the slowest Starbucks I've visited. read more

I've been going here for the past 5 years on my way to work and for the past 3 months the service has gone down significantly. Their morning team (6am-7am) is super unfriendly and struggles to connect with most customers. I normally place a mobile order to be in and out very efficiently, and the past 4 orders I placed at least one item of my order was unable to be fulfilled. I asked on two occasions to just be refunded, since I didn't have the time to wait for them to make something else. They said they would refund me, and I still have the full charges on the order. At other Starbucks locations, menu items are unable to be ordered on the mobile app if they are out of a specific item. I'm not sure if they don't have a good inventory control or what part of the process is lacking, since all items show as available, but actually majority of them recently have not been able to be made. They recently opened a new drive thru Starbucks down the road, so I will be taking my business to that location until something significantly changes at the Windy Hill location. read more

Worst Starbucks ever. I walked in at 6:25 in the morning. I was stopped by Topher and he said we are not open for 5 more minutes... I said ok can I wait right here ? He said no you need to go outside... I was wearing a mask.. I have been a great customer of Starbucks for 25 years at $7 a day now for a drink that was the last time you will have my business..Why unlock the door if your not open? Why not say something a little different?? Crappy attitude... read more

I came in around 6:30am on Saturday. It's in a plaza by the physical therapy business. Easy parking. No line and all the workers were really friendly! They made my drink, very berry hibiscus tea, and asked if I wanted to sample their strawberry limeade. They ended up giving me a whole other drink. I ended up chatting with them for a bit. Great customer service! read more

Starbucks - Coffee & Tea Near Me - Marietta, Georgia

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It's Starbucks. What can I say that hasn't already been said. It's pretty cozy, it's not too big though. There is some space for studying or chilling. The baristas are really friendly here too. read more

Huge fan of the Green Tea Frappuccino and the chicken sausage breakfast sandwich! The ambience from this location was truly amazing! Entering was greeted with a warm welcome and the interior is nicely spaced and pleasantly clean! Menu options are up to date and even though the baristas were wildly busy, they had the ability to conquer walk in, drive thru and mobile orders with a smile! These are the qualities in staff I know Starbucks expects as each baristas would expect as an everyday person. I paid $10 dollars for a grande Frappuccino and a breakfast sandwich! Talk about affordable. Thank you Starbucks, I truly enjoyed this visit! read more

Starbucks - Matcha Green Tea Frappuccino/ Chicken sausage biscuit breakfast sandwich - Coffee & Tea Near Me - Marietta, Georgia

This team is always friendly, the service is fast, and accurate. This morning I stopped for coffee and was bummed out because I used all the rest of my Starbucks points for a free coffee today. But,hey put a happy face on my lid! read more

Starbucks - Coffee & Tea Near Me - Marietta, Georgia

5 cars were in front of me today when I got in line. I got in line at 8:20am. I didn't get to the window until 8:59. Waisted FOURTY MINUTES. FOURTY. For five cars. That's insane. Not the first time I've waited an absurd amount of time here. I'll find a new one. read more

I am comparing this star bucks to others in the Atlanta area. The drinks taste the same, the food tastes the same. So why the 2-stars? It is because the place wasn't clean. I went to sit down in one of the cozy chairs and stopped when I saw food crumbs on one and some kind of dampness on another. Every seat had some sort of food in it and it was obvious that the floor and tables have not been swept/cleaned in a while. This is a disappointment because this star bucks does appear welcoming at a first glance. Such as a bin for board games that not all Starbucks have. read more

Starbucks - Examples if crumbs on seats. - Coffee & Tea Near Me - Marietta, Georgia

I came to this Starbuck's for a business meeting on a Thursday at noon. I was able to secure a table and the vibe was very chill and relaxed. The staff was very friendly and accommodating. I couldn't make up my mind of which breakfast sandwich I wanted, and although they were getting pretty busy with drive through orders, the gentleman was very patient and answered all of my questions. I ordered a grande dirty chai tea latte with nonfat milk and an extra shot of expresso along with a sausage, egg & cheese sandwich on a flat biscuit. My beverage and sandwich was served hot and tasted great. They were also pretty fast with preparing it. Overall, it has a great vibe and the staff members helped create a positive experience. The only thing you need to be aware of is "the parking," as noted in several other Yelp reviews! When I was there, they were actually digging up a part of the pavement right in front of Starbuck's! In addition, with surrounding construction going on in the area, you have to be extra careful and alert to avoid any possible accidents (from congestion) or damage to your car. Definitely be aware of the 30 minute max parking spaces facing the front; you will be better off driving around towards the back to secure a parking space. read more

This is pretty much your classic Starbucks. It's got tables with power outlets close by to charge any electronic appliances. There are 2 bathrooms and they are usually pretty clean. Parking can be a little bit harder to find later in the day as many of the spots have 30 minute parking limits. What has differentiated this Starbucks from the million other ones for me is the personal touch. There are certain staff members here that go the extra mile and make an effort to remember you for your subsequent visits. One example, about half a year ago, I was a little bit under the weather, and a staff member noticed and immediately offered to make a lemonade combined with hot tea concoction that she felt would help with my symptoms. It worked like a charm. But what really stood out to me was that she noticed and thoughtfully suggested a drink that would help. I have never had a bad experience with the staff here and this is one of the reasons why I continue to come to this particular Starbucks whenever I am in the area. Bottom line: Classic Starbucks vibe, but the occasional staff personal touches make the experience extra-ordinary. :) read more

Nice spot but the traffic is bad around here right now due to the Suntrust Park construction. It can get pretty busy so if you're looking to sit inside, get here really early or late at night. Customer service is fine...I've never had any issues. Bathrooms & tables are clean and outlets work fine. What I like about this location is that they fix my drink just how I like it. I order the Cinnamon Dolce Latte and they keep the whip cream cool (as it should be & not sitting on the counter at room temp) so it sits firm on top of my latte. Perfect!!! read more

Starbucks - Cinnamon Dolce Latte....they keep the whipcream cool so it keeps its hold on top of the latte..perfect!! - Coffee & Tea Near Me - Marietta, Georgia

What can be said about such a national and standardized chain? For the longest time I couldn't figure our how to write a useful Starbucks review -- they're all so identical. However, I recently discovered the "Grounds for Your Garden" program. This is a corporate-mandated policy to give out the used grinds for free to any customer that asks (official link: http://www.starbucks.com/responsibility/environment/recycling). FYI for those of us with gardens and/or lawns, coffee grinds are one of the best organic fertilizers. You can also use them as compost or feed them to your vermiculture bin (aka worm farm) if that is how you roll. Free! It's hit and miss which stores participate in the program, hence the basis of my review. Starbucks Windy Hill is where I get most of my grinds, so everyone in the store seems to be aware of the program. These guys and gals will give you as many used grinds as they have without complaining about your atypical request. They leave the grinds in the huge plastic trash bags, which means maximum yield. I often leave looking like Santa / a crazy bum with some 30+ lbs of grinds over my shoulder. #1 store for picking up grinds I've found so far. Footnote: I've also had a bunch of actual beverages here. The baristas are very friendly, moderately speedy, and the drinks taste great. The custom-made frappucinos I've had (soy light strawberries and creme) have been much better than the former one-size-fits-all variety. read more