After dropping off some donations across the street I had enough points to get a free coffee. This Starbucks is also across the street from Where I get my glasses so it's very convenient. The coffee was hot and fresh. Service was very pleasant. Leave the baristas a tip, folks. I also get gift cards for my friends and family here. read more

Starbucks - Coffee & Tea Near Me - Louisville, Kentucky

So, I don't go to Starbucks very often, except for my free birthday drink through the app and Christmas drinks. I do like to earn my stars using the app and I hadn't taken advantage just yet. This Starbucks is located in the parking lot of the ever growing Dixie Manor Shopping center that has been around ever since I can remember. Their parking lot I will say is set up rather strange. Was kinda confused on where to enter but, I knew how to get out lol. For the interior it's actually very neat and clean as if it had just opened. It was very packed inside, mostly mobile orders. I give the women working behind the counter a lot of credit, I could tell they were overwhelmed but kept it together. I came a few minutes early before my estimated pick up time. I did wait quite awhile but it was all worth it. I forget the drink I ordered lol but, it was not too hot and that's the way I like it. It was one of the holiday drinks. Definitely not a regular at this Starbucks but it's A ok. Maybe I will be back soon at this one then again, maybe not. read more

Starbucks - Coffee & Tea Near Me - Louisville, Kentucky

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Staff is SO rude. I get anxiety going through here because they will give you a lecture if you don't wait the appropriate pickup time but you never know if you'll sit in the line for an hour. Literally a customer service experience NIGHTMARE! I wish they could get another starbucks on Dixie. read more

I have experience horrible and disgusting behavior athe starbucks at Dixie manor on Dixie hwy in Louisville Ky Racist rude and very nasty I encounter a harassment and rude female while employees Harassment and that I was the only black female in the restaurant with other white customers siting in there and they didn't once come up to them and tell them to order the whole time I was sitting in there only me the 1st one was not rude I let her that I'm aware of the policy and that will be placing a order as I always start working then I put in order but the other two females was not Very nice the one lady was extremely rude and nasty telling me I have to leave if I dont order.. when I come in there all the time work and other staff has never bothered me or pressured me to order immediately I have been going to this same location for many years and different times of the early morning, morning midday I always order several items while I'm working there and on never encounter such horrible people or behavior.. this was blatant harassment and discrimination and the male employe asked if I was okay when I picked up my order I was so embarrassed upset hurt angry but I just had to leave and I was trying to was study in peace and enjoy my Starbucks but I could because the horrible environment and experience of harassment and discrimination and racial profiling and hatred towards me in this starbucks store' i have never in my entire life experienced this as a young black American female that's in college..and has been a loyal customer of Starbucks since middle school and I'm in college that was favorite location from my previous experience before the day of 8/7/2025 around 8:00, 8:20, 8:30 am I had to contact my mom I was so upset and felt pointed because not one time did they go up to anyone else that cane in sitting there before me or after I came in while I was sitting there to make or ask or tell them they need to order or they will have to leave another white man or female that was in there sitting as they did to me on many occasions For that I'm giving zero stars I will never go back again it is horrible and disgusting and you need to do better.. zero stars but I have to leave one star read more

I just waited 21 MINUTES FOR A VANILLA CAPPUCCINO. Never again. I asked about it halfway, and I understand being busy, but to wait that long, watch people get their drinks and at no point in time did anyone help the person who was clearly behind. DIXIE NEEDS NEW COFFEE OPTIONS. read more

I ordered grandea strawberry açaí lemonade refresher and I got a tall instead of a grandea.

Service was slow at first but eventually picked up. Inside the building, it was dirty. Tables not wiped down but when they were and the sun hit at an angle (dirty ). Note the two workers in there were very polite and nice, maybe they were understaffed. Floors dirty. read more

This is one of my most frequently visited Starbucks. It works out perfect. I place my mobile order before I leave my house and it's ready when I get there. Was excited to stop in yesterday to see if that had the brown sugar oat milk. Score!! They did! I ordered the brown sugar oat milk shaken expresso. It's such a sweet treat and an afternoon pick up. read more

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Absolutely awful. I ordered on the app and I had a 15 minute drive and it still took 20 for them to give me my SMALL drink and sandwich. It wasn't busy and there was only 2 people working but very slow. Never go to this one unless you have all the time in the world read more

Stopped into this location after church and it was super busy. I wanted to sit and have my coffee as I waited for a store to open. I'm a long time Starbucks customer and I have always valued the staff that is typically friendly even at their busiest. This staff needs to work on this for the customers as they are walking in. No greeting and I stood at the register for five minutes before someone took my order. Granted they were all very busy but the friendly greeting should come from anyone/everyone for the sake of customer service. Even if you are in the middle of something stop and take a second to greet people to assure them you know they are there. read more

Stopped in to get the Honey mint citrus tea. Which they did have in stock, shockingly because everyone seems to be sold out. I ordered a grande they didn't have the cup so they said they would put it in a venti cup. I'm not sure what went wrong but the cup was filled to the top and very watery. I also ordered some egg white bites that were as delicious as can be. I ordered my friend a hot chocolate with a extra pump of mocha sauce. The same issue with my drink but theirs was just bland I was told. read more

Starbucks - Coffee & Tea Near Me - Louisville, Kentucky

Store at Dixie Manor in Louisville KY is slow as most are but their drinks are either watered down or don't just flat out don't taste the same as other locations. I called what was supposedly the shift manager and her tone was very condescending. I just bought a venti drink that was possibly a grande drink water down to fit a venti cup. next time I'll taste test before I leave read more

Sat in the drive through for 10 minutes, no one came to the speaker I assumed it was broken bc no response, waited my turn got to the window was informed by the Ill trained employee that oops she must have not heard the beep and unfortunately she can't take my order at the window so I have to go back around, so I go in and they are out of everything I order, you already are over priced and pretentious, now your untrained, could give a shit attitude employees ensure that I'll be going to scooters from now on. Bye read more

The way that I literally just sat in line for over 40 minutes when there was only four people in front of me only for them to completely fuck my order up and there is no way in hell I'm waiting in that shit again to get it right. This is the slowest drive-through I swear that I have been to in my whole entire life. It is like this every time. this shit is expensive as hell could you at least make it worth it? Holy shit. I wish I could give negative stars. read more

The service was slightly subpar compared to other Starbucks in the area. My online order was not received although to his credit the manager did try to rectify it. However the barista didn't get it exactly right, but it was close enough that it wasn't a big deal. read more

I don't often drink coffee. But when I do, it's likely cold, sweet, and has "appuccino" at the end. For this particular Starbucks visit, I went for a Grande (that's the medium one, right?) Salted Caramel Mocha Frappuccino. The barista said it's one of the sweetest and it didn't disappoint! I hung around a bit to get some things done on my laptop, and enjoyed the music they played while I typed away- they were songs from years ago that I loved but hadn't thought about in a while. One of those coveted seats near an outlet was open too, so that enhanced my experience. This visit would have been perfect, but I waited for my name or my drink to be called out. That didn't happen. Or if it did I missed it, although I listened for it pretty intently. My drink ended up at the pickup area eventually, but I was hoping they'd call it out when it was ready. read more

Starbucks - Salted Caramel Mocha Frappuccino - Coffee & Tea Near Me - Louisville, Kentucky

They are friendly at this location but they are always messing up my order like they don't know what they doing they are not good Baristas

Great and friendly staff. Poor management of inventory and sold out of a majority of items. Prices have gotten way to expensive for coffee and just about everything they have. Music at this location is way too loud. For gods sake, its not a night club.. its a coffee shop, turn down the music! read more

I really enjoy the swift and efficient staff at this Starbucks. I want my coffee, it adjusts my attitude so I don't say viscous things to innocent the muggles strewn in my path. They seem to understand that. They also know two magical things: what my coworkers actually meant when they ordered instead of what they said AND when something isn't available they can offer me a suggestion for an alternative that is close to what I'd like. I appreciate that. This is the best Starbucks I have been to in that regard and often the people at Starbucks make me sad when I need to be chemically altered into socially acceptable parameters. They haven't yet agreed to write ridiculous names on my drinks for me. I find that horrible on their part but they're usually busy and I can't applaud them for efficiency and berate them for not giving into my desire to have something absurd on my coffee. My references to literature, culture, or television that didn't involve boobies would be lost on my coworkers anyway and I find that a greater crime. They're quick, they're friendly, and they don't up with my crap. I love it. read more

Literally the worst service I have ever received. No "hi how are you can I take your order" literally stared at me with a nasty look on her face waiting for me to give her my order. I couldn't tell if she was ready. I asked how her day was to be nice and got no response. Gave her my order and still nothing has came from her mouth. I said have a good day and STILL nothing. She was working on the register and had curly hair. Maybe consider training her a bit better on customer service because I'm never coming and spending my money at this location again. read more

The brownies taste amazing and I love how the place looks! This is my favorite place to get coffee

I've been going to this Starbucks for a while and they used to be great, probably because they had the same handful of people working there consistently for a couple of years. They've recently hired all new workers and it's horrible. I always get a venti iced white mocha latte with no whip cream, and every single time they don't mix the drink right; there's always a thick layer of white chocolate syrup settled at the bottom. At first I thought it was petty for me to get irritated by this but this is something that is only fixed by me going home and getting a large spoon to mix it up for a good 30 seconds. If I was on the go, there's no way I could properly mix it myself by stirring it with a straw or by shaking it around. Regardless, the principle still stands that I shouldn't have to be mixing it myself at all, and the drink isn't made correctly if the flavor isn't dispersed throughout. It's honestly like the workers don't even try anymore. Today, I got my mother a white mocha frappuccino with a double shot of espresso (no whip cream) and it was only filled an inch away from the lid! This drink costs 7 DOLLARS and they didn't even fill it to the top! I'm at a loss for words. For as much as these drinks cost, I don't understand why the baristas do such a half-assed job. (I've included photos of the white chocolate syrup settling at the bottom of my drink -- which has happened every time I've been there for the last couple months -- and also a photo of how they didn't fill my mom's 7 dollar drink to the top.) read more

Starbucks - Coffee & Tea Near Me - Louisville, Kentucky

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Downgrading my review from 5 down to 3 stars. I'm not sure what's going on with the drive thru, but I was in line today for 20 minutes with 4 cars ahead of me. This is the absolute worst I have ever seen it. I can't wait in line for 20 minutes to get a latte or smoothie, I'm sorry that's just way too long. Get this corrected Starbucks! read more

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What is the point of a Mobile order if they prioritize it last? It took me over 20 minutes to receive mine around 4:30pm on a Monday when it wasn't even busy. Worst Starbucks in the area. read more

The employees here are always sweet and helpful! I definitely recommend this location over a few that are closer to me!

I was there Sunday 12/5/21. my order sucked. I ordered ...like I always do. on my phone .. venti, ice coffee, no sweetener, no milk and 2 shots of expresso. Well my drink had sweetener in it. I am a diabetic. so that was a total waste and it tasted awful because of it. my 2 cheese and fruit boxes. The apples were brown and the date on them said good til 12/5. so the apples I threw away. Other than that. Service was great. read more

OMG THIS STARBUCKS IS THE BEST STARTBUCKS IVE EVER BEEN TO LOL Yeah not really. I mean, it's fine. It's Starbucks. You know what you're getting. It has good coffee. It has good lattes. It has good cappuccinos. I normally give chains a 3* review, but I give this one a 4* because it is so clean, it is close to my house so it is convenient, and the staff are super friendly. I would rather have almost any other coffee shop in this city, MOSTLY because I prefer buying local, but I genuinely think that they have better coffee. I'll continue to come to Starbucks, as long as it is the only coffee shop on this end of town. read more

I love Starbucks. I am constantly craving the salted cream cold foam cold brew! This Starbucks is so inconsistent with making their drinks. I've had to go inside more than once to have a drink remade. In addition to this, they are always out of something. Brownies, flat lids, salt, etc. I feel like I keep coming back hoping this will be a better visit, and it always leaves me disappointed. read more

Yay! I'm a regular here from my 4 days of consecutive check ins! This visit I skipped the 5 car long drive thrus (right around 9:15 am) and came inside for my java - no line, no wait. Too bad they don't have morning buns out here ... otherwise, it's just like breakfast back home. read more

I've always had a great experience with Starbucks!! But one day there was only one lady doing it all and it took her forever because someone walked by and she stopped working on the drink and carried on a 5 minute conversation.. read more

This is the slowest Starbucks in Louisville. If you like 30 minute drive-thru wait times then this is the place for you.

I go to Starbucks every couple of days! It never fails they are either out of what you want or they are closed! I really don't see how they are in business. They have very poor management! The people that work there are fine. Like I said it's management. read more

The staff nearly always gets my order right. 99% of he time you are greeted by a friendly face & greeting. The prices are reasonable & the banana nut slices are on point! read more

Nice staff and never had an issue with an order. However, this is the slowest Starbucks I've ever been to, and they are often out of things by 9am. read more

I love starbucks! Especially the drinks I get. The only down side to starbucks is that all their drinks are super over priced in my opinion. But boy do I LOVE caramel ribbon crunch frappuccino! Also the staff are so nice and giving. Trevor is the best drive thru guy I've ever had at any starbucks! read more

This Starbucks is my favorite location. They had a hiccup recently when hiring a bunch of new people but it all has seemed to work out. Most of the staff is knowledgeable and friendly. My family loves Starbucks! read more

Starbucks - Yummy! - Coffee & Tea Near Me - Louisville, Kentucky

they shouldn't even be open rn. they have nothing in stock and the ovens are broke so they can't make a lot of the foods. been out of pumpkin spice for two weeks. out of vanilla bean and i don't even know what else more but there's more. go somewhere else lol read more

On the small side with limited seating, but they have a drive through and have never messed up my order.

I absolutely love the convenience of Starbucks. Most of their drinks taste great. Their drinks are a little overpriced but worth the extra pennies if there is no other coffee shop around. read more

I have been a Starbucks Gold Member for six years now; I'm talking three times a day Gold Member. Never have I experienced such a slow Starbucks location. Three times now I have been in line for 30+ minutes with maybe four cars ahead of me. I am mildly disappointed. The only reason for two stars is that the crew members are fairly pleasant. read more