Might be the worst starbucks I've been to. Not sure why it's still even open at this location. Impossible breakfast sandwich looked nasty and my drink just didn't have any taste to it, not made correctly. Besides that the service was fine just the food was terrible. Gonna have to go to the one next to costco from now on. It's the one on Plaudit Place. read more

I love this Starbucks location. It is sort of hidden away from the main traffic areas of Hamburg. The staff is always friendly and they generally remember me every time I come in. Their coffee has always tasted good as well. I do get somewhat overwhelmed with their parking lot. It's shared with Chipotle. I typically park in the back and just walk so it's easier to get out. read more

Starbucks - Starbucks Caramel Iced Coffee - Coffee & Tea Near Me - Lexington, Kentucky

Sam, the barista, is absolutely the best! Always super kind and friendly, super helpful too! I see him often, love the atmosphere at this location. read more

This location doesn't have a drive-thru, which is its one drawback. However, I can mobile order from my car on the way to work and be in and out pretty quickly as parking isn't a huge issue as the other businesses in that area aren't open yet in the mornings. The staff there is always friendly and my order is always accurate. Holding out hope that someday they add a drive-thru! read more

This is honestly the friendliest location I've ever been too! I was greeted upon entry by at least four of the employees. My drink was made promptly and correctly and my pupper loved his puppaccino. The only thing this location could add to make it better would be a drive thru but sadly the location just isn't set up to even consider adding it. Keep up the phenomenal work! If you're in the area and you need a spot of cheer with your coffee then stop in here! read more

Lets start by saying, its a Starbucks. This one specific location doesn't have a drive thru. It is stuck in this hole beside a Sprint store opposite Hamburg. I have been here a few times, but to be honest I don't like getting out and walking into a place that I don't want to sit in and hang out at. That being said. Staff are nice and friendly. The coffee is exactly the same as every other Starbucks in the world. They have nice indoor and outdoor seating areas. This location has free Wifi if you would like to get some work done or just surf the net. I do have to say I am addicted to their Dirty Chai. read more

Starbucks - Iced dirty chai - Coffee & Tea Near Me - Lexington, Kentucky

I very rarely post horrible reviews. Maybe that means I try to avoid horrible places; I'm not sure. It's also my belief that any problems encountered should try to be addressed immediately with a manager. This was one horrible visit that I was unable to resolve at the time I was there. I arrived in the early evening last night (February 4th, 2016) and ordered a tall decaf coffee. For those not of the Starbucks world, a tall coffee is the smallest, plain old coffee you can get. And no, I don't know why they call a small a tall. Since Starbucks stopped making decaf readily available after a certain hour, I had to wait for it to be brewed. I had no problem with that, thinking that it would at least be fresh. Maybe it was, but it certainly wasn't really hot. This itty bitty cup also cost over $2.00, and no refills allowed. I was not given a receipt. This always annoys me when I'm not at least asked whether or not I'd like one. A receipt shows me the exact time I was there. In this instance, it would also have reminded me of how much I paid for a bad experience. We were sitting in one of the tiny tables near the food case. I faced the case directly. My daughter and I were really looking forward to this experience. We love Starbucks coffee and we wanted to just enjoy our drinks. However, I couldn't help but be distracted from our conversation. The girl who had waited on me was filling the case with her bare hands on each and every baked good. No gloves. Nothing. Bare hands. Then she did something worse: she wiped her nose--really wiped it--several times with her bare fingers on her right hand and proceeded to handle more baked goods with her bare hands, loading them into the case. I couldn't take it. I went to her co-worker--the only other person working--and asked for a manager. He said there wasn't one. I asked for someone in charge. He said no one was until 5:30 the next morning. I told him what had happened and that this was a serious public health violation. I said that I was reporting it to the health department. I returned to my seat. He then told the girl what I had said. She raised her voice; I could hear her say very loudly, "Oh, REALLY?!!!" in a snarky sort of way. (I figured we were going to get our tires slashed at this point.) She then stormed to the food case and wrote "For Display Only" in bold letters. (This, I know, is a blatant lie. All food sold comes from the case.) THEN--she proceeded to sell the food she had handled with her bare hands. What I did wrong--and which I deeply regret--was not confronting the girl personally and not advising the man she sold food to that it had been handled in an unsafe manner. I really wish I had. What I did do today: I reported this to the health department restaurant inspection division. (By the way, it is also against the law to not have a certified food service manager on duty at all times.) I then called Starbucks corporate office to report the violations. I had an uneasy feeling that I wasn't being taken seriously by Starbucks and the process took a long time. I also didn't like their initial question of whether or not I'm a Gold Star member (or whatever they call it). That had no relevance. But I was insistent. When I was just told they would contact the store's manager, I figured it was going to be swept under the carpet and was doomed to be a lost cause. However, perhaps because someone was tired of hearing me, I was finally told it would also be referred to a district manager. I will follow up on this complaint. Why? Because I actually like Starbucks. I also dislike snotty girls with an attitude who serve me barely warm overpriced coffee that I love. I also dislike things like foodborne illnesses and being blown off. In the meantime, friends, please avoid this place. Also avoid the tall, snotty girl in her 20s or so with very long dark brown hair, large eyeglasses with brown frames, and a large tattoo on the inside of her right wrist. It's hard telling where else those fingers have been, but they've been all over the food and the coffee she serves. read more

This is my favorite Starbucks location in Lexington! The lack of a drive thru is a blessing in disguise at this particular store. You can be in and out very quickly with a mobile order, or even stopping in and getting in line! The staff is always friendly and get you your drink quickly. I tend to sometimes be "that person" that gets a little too particular on my order, but they always get it right! read more

It's Starbucks. What more can you say? It's the most consistently overpriced coffee on planet earth yet I still seem to wind up here a couple times a week. In regards to this particular location there a few things to know. 1. No drive-thru. Yep, you have to get out of your car and walk. Gasp. 2. Parking sucks around lunch time. The nearby Chipotle gets slammed, therefore you may have to walk up to 200-300'. Gasp. 3. The patio makes up for the lack of in-car service 4. Free 56k speed wifi. Score! read more

This is by far my favorite Starbucks location yet. The staff are very friendly and the service is fast and accurate. My coffee always Meyers my expectations. If my coffee needs a tweak the baristas always make it right. read more

Starbucks - Starbucks venti caramel macchiato and Beetlejuice pants. Great coffee every time at this location. - Coffee & Tea Near Me - Lexington, Kentucky

This Starbucks location is amazing! I mobile order drinks to this location a lot and the orders are always ready quickly and correct. All of the barristas are so nice and friendly. The only thing I would change about this location is the parking and add a drive thru. There are multiple different stores on this strip so parking is always a little inconvenient. read more

I have stopped at this place too many times as I have gone up and down I-75 recently. While it's not the first Starbucks north of Knoxville (there is one in London and one in Richmond), it's a good midway point for my travels and a great place to fuel up on caffeine. The location is a little tricky, with the store visible from Man-O-War but having to enter from a back street. In any case, once you get there the service is fast, drinks are just like I like them, and baristas are friendly. Overall, I'm a fan! read more

There were lots of people sitting outside enjoying coffee, working, etc...I didn't have to wait at all and My coffee Carmel macchiato tasted perfect. I was however coming off the highway after driving 12 hours already and I was expecting to be able to go through the drive-through... (There isn't one) It was also kinda hard to find... This exit took a lot longer than I wanted it to. read more

This is the best Starbucks in town! They always score 100% on their health department evaluation! The baristas are always on point, and friendly! If you ever get a drink you don't like, be it from here or another Starbucks, they'll always remake it for you with a smile! Also in response to Karen D. I know that they always have a food manager on hand, and this is the only Starbucks in town that uses the food case for display only. All the food in the case gets thrown out trust me -- I've seen it with my own eyes, and I've often asked for things that are sometimes "sold out", even though there are pastries in the case and they will tell you it is display only. I'm sure if you would have approached the barista she would have been able to make it right! They are so nice about customer complaints, and concerns. The store manager, Greda knows her customers and knows them well! You can often catch her in the lobby sitting down speaking with customers when they aren't busy! She frequently keeps up with me and my crazy life, and considering she sees hundreds of people in a day I think that's pretty amazing. Side note, I refill my brewed coffee frequently for only .53 cents -- as is the case for iced coffee, iced tea, and hot tea. Any Starbucks will gladly refill these drinks a maximum of two times in-store. (Can you tell I visit a lot?! LOL) I would give this Starbucks a visit, as they have done an excellent job at elevating the customer experience, unlike a drive thru where the only goal is speed of service, you get both speed of service and customer orientated baristas here! read more

Super nice staff. Quick and efficient! Free wi-fi as always! This Starbucks really caters more to the drive-thru customer. The interior is a little small. Small but cozy. Still, love their mocha frappuccinos. Nice outdoor patio (can get a little noisy) with umbrellas. read more

See all

This is the best starbucks in Lexington! The coffee is always well prepared and the service is very polite and professional. I really like seating outside. It is always clean and they really care about the customers. read more

Yes! This is a great Starbucks and of course, they have wonderful beverages! I think the only negative thing about this location is that it doesn't have a drive thru. :( It makes that element really inconvenient. I'm kind of surprised because it looks like it would be really easy to make one on the side of the building but maybe someday. I think they recently re-did the inside and it looks really nice!! The people there have always been SUPER friendly and happy to help!! I tried the vanilla sweet cream cold brew for the first time this past weekend and this Starbucks knew how to make a mean cold brew!! read more

Starbucks - Vanilla sweet cream cold brew coffee-grande....yummy!!! - Coffee & Tea Near Me - Lexington, Kentucky

Went here today to take advantage of the holiday drinks and will be back for the next 2 days. What is happening these next three days (well actually, the last four days)? It is BOGO holiday drink promotion. You buy a holiday drink and get one for free! So I listed all of them alphabetically (8 in all)and I bought the chestnut praline and caramel brulee drinks. I figure I would stockpile these in my fridge because the half-life of caffeine is apparently 8 hours and if I drink one right now (3:30 p.m.), I probably will not get sleep tonight (shh..do not tell anyone!). Also, I had to get back in time to watch college football 3:30 p.m. line up. Side story: It was pretty funny because the promotion mentioned to share a drink (focused at maybe a relative, a stranger etc.), who one may meet and I saw a gal near my driveway walking with her dog. Chivalry would dictate I offer her one; however, NOT DURING FOOTBALL SEASON! I kind of rushed her to pick a side, so I could drive up and make a beeline to my t.v. I NEED COLLEGE FOOTBALL! EVERYTHING ELSE COMES SECOND! I have not yet missed a game this season! read more

This is the worst Starbucks in Lexington as far as staff goes. They used to have some great people working there but the last few times I've been it's been a bad experience. It's a nice location to meet someone for coffee but the service could be better. There is no drive thru at this location, and it isn't exactly convenient to get to if you are traveling on the interstate. There is a Starbucks with a drive thru ( and you'll have a much better experience) one exit up at hwy 60/ Winchester rd. read more

The baristas here are so helpful! They are amazing with regulars and when something goes wrong they make sure to make the moment right.

I frequently visit the Starbucks because it is close to home. The staff is friendly and helpful. Always get chai tea latte without sugar, but recently when I went they told me they did not have chai tea latte without sugar. I was surprised to hear this and explained that I got it before but she said that they no longer carry it. She was very kind though and said she would give me what they had and if I did not like it she would take care of it and give me something else. There's a good amount of seating. There are plenty of healthy snacks such as a little lunch snack trays, juices and granola bars. There also some fun not quite so healthy options like danishes and muffins. They have merchandise in the store that you can purchase and they would also make good gifts if you're looking for any. The biggest issue with the Starbucks is that it does not have a drive-through. The closest one with a drive-through is on Winchester Road. read more

See all

I've met several clients here and the employees have always been extremely friendly. They have free and great wifi service and conveniently located where I do a lot of business. read more

It's amazing how a Starbucks can always be out of skinny mocha. Four out of the last five times I've been there they've been out. I guess I have to take my business somewhere else. read more

Brian Hart is the most awesome barista ever. He always recognizes me and knows my order. He also hooks me up with drinks he thinks I will like, and he's always right! read more

Nice place with the most expensive cup of coffee in the planet. At a cost of $1.92 !! for a Small plain cup of coffee!! You would expect some belly dancers or big screen TV's with live sporting events. Nothing like that at Starbucks just some good interior design, lighting and elevator music in the background. read more

This Starbucks is the worst location I have ever been to. Starbucks corporation should really investigate this store. They take forever and the drinks they make are sloppy. They use old fruit that is squishy and molding in the their bento boxes. If you can avoid this Starbucks I would recommend it. read more

WHAT is the purpose of ordering ahead online and indicating specifics (ie. no cheese on your breakfast sandwich) if the order is WRONG?!! This has now happened FOUR times in a row. They kindly offered to correct it but mornings are rushed ... thus the whole point of ordering ahead. read more

Very dissatisfied and disappointed with the customer service. I drove 2 hours to get a coffee here and after my order I told the barista who was not wearing his name tag if I can have a water and he replies "next time order it at the cash register."!!!! Are you kidding me after I just spent $30 there!!!!!!! I guess he pays the water bill!!! Or my $30 doesn't cover the price of a free cup of water!!!!!! read more