I received an email giving me first dibs on the new s'mores drinks, so I ended up trying the s'mores cold brew. It was actually really delicious! I could genuinely taste the s'more flavor throughout the drink. The store was clean, even though it was quite busy. I placed my order ahead of time, so it was perfectly ready and waiting for me as soon as I got there. " Recibí un correo electrónico para tener acceso anticipado a las nuevas bebidas de s'mores, así que terminé pidiendo el café frío (cold brew) de s'mores. De hecho, ¡estuvo realmente delicioso! Se podía sentir el auténtico sabor del s'more en cada sorbo. La tienda estaba limpia, a pesar de que estaba muy llena. Hice mi pedido con anticipación, así que ya estaba listo en cuanto llegué. read more

Starbucks - First time getting a message lol "So good" - Coffee & Tea Near Me - Jericho, New York

See all

Absolutely terrible experience. I ordered a Grande Iced S'mores Cold Brew, and it was made completely wrong. I watched the barista ask another employee how to make it, but she was ignored, so it seemed like she just guessed. The drink was overflowing with cold foam, the lid popped off as soon as I got to my car, and foam went everywhere. It was also missing the graham cracker topping and milk chocolate drizzle that are supposed to come with the drink. After one sip, I threw the entire coffee away because it tasted like garbage. The ice had already melted, leaving me with a watered-down, lukewarm coffee. For almost $6, this was a complete waste of money. Thankfully, my breakfast sandwich was correct, but I won't be returning to this Starbucks. read more

This location is great, my drinks are always ready when i arrive. Staff very friendly. Place always looks neat and clean. read more

Starbucks - Pumpkin Spice Latte - Coffee & Tea Near Me - Jericho, New York

As per usual, this Starbucks location is standardize alongside the Ruston. They were able to make my drink on time and so on. There is so much I can right here but sometimes there is Starbucks that are just a complete but this one is really fantastic. read more

Came in for a coffee and was helped by someone that is deaf/ non verbal and had a pleasant time ordering with her. She was very polite and happy. Everyone had nice smiles and with the atmosphere, it honestly felt like a big hug I didn't know I need! Drink on point and so is service! read more

wtf happened to this place. so busy and understaffed. trash everywhere it's kinda gross read more

See all

Great location for a coffee. Great staff. What is frustrating to observe is the constant flow of cars illegally parking in front of the Starbucks which is clearly marked "No Parking".. it's causes traffic congestion and dangerous. Use the legal parking spaces. Please... read more

The counter people were like zombies and Starbucks needs to get standardization of what terms mean. I get the bacon and Gouda egg sandwich but the bacon is never crispy so months ago I was told to ask for extra toast. I've been doing that at other locations and it's been fine. The top comes out a little crunchy t but ok. This location seems to have another concept of extra toast. The top hun was inedible, a hard rock. Why is it edible in one store and not another. I might as well go to an independent coffee shop if I can't count on uniformity and consistency of a chain store. read more

If you're on a time crunch and come this location might as well be late. Been to this location multiple times and every time my order is ever ready even after placing it 20 mins in advanced for a refresher and a pastry..... Went to this location today the app wasn't updated that they were out of almost all pastries and had to wait, for absolutely nothing. Might as well go to the Starbucks by Broadway mall where I wouldn't be with clueless staff. read more

Not the Starbucks ideal ambiance. No names or drink orders are called once drink is complete. Music is obnoxious loud and from rap to hip hop. Really just not the place to read, get any work done. There is also an unfortunately reallly loud ac every time the door is opened. Beyond that on a hot day the temperature was great inside and drink was ok. read more

What can i say? Just a regular coffee shop to get your cup of joes. Never had an issue with them. Staff are friendly and attentative. Clean establishment. And when your done with your beverage you can get to shopping for your groceries a few doors down @ wholefoods. read more

Needed a snack since I was hungry before walking in Whole Food with friends. Spoiled by my Starbucks location where the cashiers are more cheery. Since it's in the afternoon, it could be a long day for the cashier who is all business. There was 1 other person (barista) making the drinks that I can see. Received my cookie in a relatively short time so I was satisfied with the service. I noticed Starbucks added candy similarly to Sugarfina though the packaging looks a little different, wondering if it taste the same. Parking lot can be a little crazy since it's the weekend afternoon. read more

Starbucks - Starbucks Counter - Coffee & Tea Near Me - Jericho, New York

Loves this place love my 3 barista Gigi, Sofia n Adam very sweet, kind and very happy guys they always please you for anything they handle your food and very perfect drink no matter if they're talking they're doing their job at the same time i love to see other people happy I'm very glad they have a new manager absolutely she's doing very great job you can see it in their face love my three babies read more

Starbucks - My order - Coffee & Tea Near Me - Jericho, New York

The lines where horrendous and worst was the wait for your order. The cashier was rude and backhanded with the way he spoke too. The lines shouldn't have been so long considering how many people were working. To be honest the lines were only as backed up as it was because of the slowness of the staff. It was so bad that people who paid for their orders were just leaving without asking for a refund, because it was that slow. read more

Starbucks - Coffee & Tea Near Me - Jericho, New York

Just walked in and got a tall cappuccino 10-15 mins ago. Around 3:45pm (Sunday), I would say. The cashier had no smile, no patience, wouldn't say she was rude, but definitely not welcoming. Wow! I was blown away. Just never experienced this in any other starbucks location. Not a good impression and representation from a nice town like Jericho. read more

Went there to see if any of the negativity had changed at this location. Nope. It was worse.

My go-to coffee place. I have never ordered anything that I didn't like. The breakfast sandwiches and lunch are excellent too.

I stop here sometimes to grab the morning cup of joe just before work. My coworker is usually a regular here and it's great to see they treat their customers with respect. They got their mobile ordering down pretty good and it is ready by time you get there. I usually go for the cinnamon dolce latte, but I like trying the new seasonal and featured items too. read more

If I had to say which was my absolute favorite Starbucks I would definitely say it was this one. The store is huge and has plenty of seating. The Baristas are super friendly and anxious to help you. I have never had a bad drink or bad service ever in this location. It is always nice to be greeted by name when you come in the door with big smiling faces. Kudos to stacey the manager and her super crew of Baristas. Job well done over and over again thanks read more

Staff here is very friendly. There are a ton of regulars here and the workers usually know what each person wants when they walk through the door. Not a ton of seating, but enough. read more

Starbucks - Coffee & Tea Near Me - Jericho, New York

Worst service imaginable .. I order my coffees and a couple of side items. The guy at the register was seemingly bothered by me and the previous customer's audacity to bother his texting session and order coffee. After him typing in my order I stand there for 30 seconds waiting for him to finish texting so that he could hit whatever magical button to complete my order and I can remove my card and get a receipt. He never ask my name so I move to the end of the register where loss souls and forgotten door dash deliveries linger. I'm standing there and there has to be at least 30 drinks there and they said nothing as they added more drinks to the other 40 that was just randomly sitting on the counter. I go over and wade through the others and find my 2 coffees.I ask about my muffins and I was yelled at by a barista that came from under the register like a coffee ninja. She said you will get them when they are ready. Then the 3rd barista came 4 minutes later looking lost and bewildered and said nothing just threw it on the counter and then smoke appeared and she just disappears into the smoke. I went over figured out which bagged items were belonging to me and left that hell. read more

I like this cozy little place. The chai latte is always good. Today, I got a chocolate croissant and was impressed. People carry on conversations here and the staff is fast on their feet. Very good store especially with the holiday season going on. I recommend this place to anyone in the area. read more

Who wants to wait more than five minutes for their morning brew on the way to work? Not me. Luckily this Starbucks location is the most efficient on my commute. After timing the mobile order, it's rare that I have to wait more than a few minutes to pick up my order. Additionally, the staff is lovely, even when extremely busy. read more

Waited 10min for a bagel????? Service is painfully slow. Server Not even apologetic for the wait Where is the manager in these situations??? read more

Came around 4pm on a weekday. Busy but staff had great communication overall and the cashier was super attentive. Ordered caramel macchiato and java chip frapp and both were very well made! This location never disappoints. read more

The people who work here need to get a grip. I ordered a sandwich and a drink, the drink was done and I was left waiting for the sandwich for ten minutes before I asked a person where it is. They didn't check and just told me to wait. After ten more minutes, another staff finally noticed that I've been standing there for way too long with a pissed expression and they realized there was no sandwich in the air fryer. They had to take another sandwich, reheat it, and finally gave it to me after an eternity. I live in the city and was here for family--if this was the city, they would've been screamed at and fired the day of. read more

A step up from the location in Woodberry Village but could use some work. Staff is friendly although apparently it is a requirement that manager types are insanely LOUD. Good grief, woman. We hear you! Also, bossy. I have a problem when staff members are bossy and rude to each other. I don't care if you're the "boss". Don't be an asshole. Typical complaints: poor use of space, limited seating, and FREEZING cold (another four layer day plus the hood of my hoodie is up... which makes me insane). Cleaner than many others in the area except for one place: please please please consider cleaning the bottoms of the bench along the wall where the outlets are. Really sketch down under there. read more

On the decline: I've been to this Starbucks over one hundred times over the last several years. What happened - this went from a well run franchise with a team that worked well to a complete disaster. Service is slow and the team appears disorganized. The milk is empty too often and today I got a cup full of grinds with my coffee. Obviously, I can take the time to brew my own coffee - I keep hoping that it's just a bad dream and that this experiment will end and the former crew will return. This place needs some help. read more

This is the worst Starbucks anywhere. Always dirty. Slow. Orders wrong or incomplete. Culture of laziness.

This Starbucks is unusually dirty and often times runs out of sugar in the raw and napkins. Wish it were more organized, as it is a convenient stop on the way to work. read more

Never has what I want when I order it. I spend a good amount of money at this Starbucks. I order at least 2/3 drinks a week, from hot tea, to coffee or a Venti cold tea. My tea selection is often not available in the store when I go in to pickup my to go order. So the nice barista that works there asks me what I would like instead. It would be nice if there was a way to message in the app so she could ask before I got there. I hope the manager starts ordering things when they realize they are low. It sucks when your to go order isn't ready to roll. read more

I love this little Starbucks tucked away in a corner. It's clean, well maintained, friendly baristas, has excellent music in the background every time and you feel like spending more time here whether it be to read a book or get done work done or just have a conversation. Good job guys, keep up the good work. read more

Staff is super friendly and remembers your drink if you come in often enough, they usually always have the pastry you are looking for, or the mug that fits perfectly into your hand. It should be noted that this location is in the same shopping center as Whole Foods and the parking lot can be a complete NIGHTMARE at times. Also, since it's close to NYIT and Suny Old Westbury expect to run into classmates and fight for a plug should you need to charge your tablet/phone/laptop/eyelash curler. OH and a friendly - helpful tip: As a frequent customer park in a real parking spot!!!! - Just because you need your caffeine fix doesn't mean your BMW/Mercedes can't be parked like all the other cars in the parking lot! read more

Just went there on my way to the library to grab coffee and figured I'll grab a bite of something as well. Ordered everything ban tan bagels and got my order came to the car took a bite and the cream cheese inside was hard as a rock. It was still frozen. Lost my appetite and left the bag with the barista. Never ordering food here again!!!! read more

One of my favorite Starbucks. Always fast in and out and friendly. Good space to hang out or have a meeting as well. B

Up until two or months ago this was a well run store. Now it is a disaster, So to save time on my commute I've utilized the Starbucks app to order in advance. My order is NEVER ready, this has become the norm. This new staff is terrible. Now I make coffee at home (not Starbucks) and have not visited any store in weeks. read more

Considering how many times I've been here and how long I have been going here I cannot believe that I never wrote a review for it. On top of that I can't believe I only have five check ins, there have been times I was here five or six days in a week. I love this place and the people are awesome. I drive around a lot and have tried so many different Starbucks locations and I can honestly say that this location is my favorite. It's not just that the staff are super friendly, they also make the drinks better. I have yet to have a better hot chocolate and white hot chocolate than theirs. Let me clarify, it's specifically their morning staff. I spoke to them about this once asking why their drinks tasted so much better. I can't give away their secret but suffice it to say that it's super simple and you would expect every location to do that but clearly they don't. If you're not a big coffee drinker or if you want to try a new drink, the staff is very knowledgeable and make recommendations that in most cases will leave you satisfied. read more

See all

Practically the entire staff from this Starbucks in Jericho transferred to a new Starbucks at the Country Point area in Plainview. In the last few months it has been in a transitional phase. It definitely does not run as well as it did with the old staff. If you go to this location anytime except for when it first opens, watch out. This parking lot is crazy crowded, and equally insane to navigate. I go here once in a while on my way to work. Luckily it is very early, when they first open. read more

I should of listened when my GPS was trying to take me to a different Starbucks - but I knew this one was here, so I figured might as well stop in. Walked into the smallest Starbucks ever- unless there's hidden seating in the back I count 16 chairs and 3 at the "bar".... at 130 in the afternoon there was apparent confusion behind the counter like 6 employees back there, yelling/hollering, no one could figure out what another order was, not to mention I just stood there waiting for them to take my order. They also did not have a single hot sandwich I asked for, which is extremely irritating. I will drive the extra 5 mins next time and go elsewhere this one just rubbed me the wrong way today. read more

Starbucks is my go to coffee place. I get a simple black iced coffee every time. Most Starbucks on Long Island are great and staff is usually pleasant and quick but this is the worst location! Since this location is near family, I sometimes grab a drink at this location before my drive home and the employees always have an attitude or are condescending. Every time. This past occasion they were super rude to another customer and were talking about her as she turned around and left. read more