It's a drive thru Pick up .. don't expect fancy and sit down . It's fast a little light on some of the baked goods but staff are fabulous read more

The coffee was good but they refused to let us use the restroom-- as paying customers. We won't be returning!

I just stopped in right before they closed and they were super friendly and happy to prepare my very special and detailed venti iced lavender oat milk latte with an extra shot and a brown sugar syrup, as well as a pup cup for my dog. Everything was clean, friendly, quick and efficient and MUCH appreciated. This store is my favorite! read more

If I could give zero stars I would. I ordered an "iced venti green tea with three packets of honey melted in the bottom". The order taker heard me say four packets. When I get to the window, she asked if I wanted hot tea. Then she asked if the honey should be mixed in. I repeated "melted in the bottom" and asked if they knew how to do that. The reply was "yes", but the drink came out with honey gouped in the bottom. The shift leader was called so that I could explain how to do what I was told they already knew how to do. I'm not used to such poor serve from Starbucks. read more

This Starbucks was very fast even though it was packed. The barista was also very patient with a women asking for traveling advice. Everyone was nice and on it! read more

Starbucks - Inspirational wall - Coffee & Tea Near Me - Hot Springs, Arkansas

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Ya'll suuuuuuuck! All those pictures of the inside that show a nice place to sit and enjoy coffee are WRONG! That is the way it used to look. Now it is a phone both size lobby with no chairs or tables or bathroom or even a posted menu. It is a food and coffee ATM machine. OK so if you want to transform into an ATM machine for food then you have to be fast. Would anyone use an ATM that took 30 minutes to dole out the money you just withdrew? NO! On top of that the crew at the counter took our order and failed to start it. Then went off and did other things. So the ticket was on the bar to be filled. Then the person that took the order read it, confirmed it hadn't been started and again walked away. It took me asking someone else about our order to get them to cook the sandwiches. Wow this was one of my favorite places to brag on about Hot Springs. Not anymore. read more

This location is drive thru and online order only. No bathroom or seating. We visited on a holiday so probably understaffed but definitely waited 20+ minutes for our order read more

Since the beginning of Jan ive been ordering Venti Iced Pistachio Latte and every time it comes out different but today takes the cake they put whipped cream and salted caramel sprinkles on it its good but when you pay $8 for a coffee it should be correct no? Not to mention waiting 15-20 min when theres only two people ahead of me. read more

Starbucks - Venti Iced Pistachio Latte with whipped cream and salted caramel ‍ - Coffee & Tea Near Me - Hot Springs, Arkansas

December 9 we walked into shop to order peppermint mocha. Out of peppermint flavoring they stated but they could make me a white chocolate mocha. We turned around and walked out. They are consistently out of stock. They remodeled interior. No more sitting area and no WiFi at this location. Only pickup order and leave. Starbucks is not what it use to be. read more

Going to give this Starbucks 5 YELP STARS just for existing in Hot Springs, AR. I was on a tour down to Hot Springs and was craving a good, strong cup of coffee. Lucky for me, we googled Starbucks and found this Starbucks with a drive-thru! Since I needed to use the bathroom, after the drive-thru, I went inside: it was clean and with UNLOCKED RESTROOMS! Here where I live, just about every Starbucks has a code box on the bathroom doors. I saw NO HOMELESS OR VAGRANTS flopped onto the couches or chairs! By the beaches in California, many a shelter-challenged person will take over the indoor sitting areas or monopolize the bathrooms. While I feel compassion towards the homeless, they sometimes kind of harsh the coffee buzz I seek to cultivate. This Starbucks employed friendly, polite baristas, was clean--inside and out and had a very nice outdoor patio, which unfortunately was damp and wet from rain when I was there. This is a most wonderful place. read more

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I ordered a cold foam cold brew. I, as a normal person with no Starbucks training, know the foam is made with nonfat milk, so that it makes a foam on the top and doesn't just turn into a latte. I got the drink and it looked just like a latte. I told the barista guy and he told me he told them that is what I ordered and he could ask them again, but that is what he told them the first time. So I just kept my crappy latte. When you pay $5 for a drink, you expect to at least to get what you ordered. I mean, dang, look at the picture of it on the sign... read more

Starbucks - Coffee & Tea Near Me - Hot Springs, Arkansas

Best customer service EVAR. Came here two days ago and ordered an unusual drink: venti decaf light Frappuccino coffee drink with heavy cream and sugar free cinnamon dolce. Two days later in the drive through she remembered me (by voice or by the strange order I was beginning to rattle off), finished my order for me before I finished rambling it off. At the window my small puppy tried to get out to visit with the barista. I jokingly said "my puppy would like a drink too" as they laughed and scanned my app. While my drinks were being made another lady pooped out of the window handing over this small shooter of whipped cream for the puppy. Two thumbs and four paws up for this Starbucks!!! read more

Starbucks - Coffee & Tea Near Me - Hot Springs, Arkansas

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I go to Starbucks every weekend and get a Venti pink drink light ice. Every time I say light ice they clearly don't understand what that means. So I started getting my drink no ice for a long time now. Well today I went and not even half of it was filled and it wasn't even pink. I asked the girl to re-do my drink. Some asshole in he background screamed and said it's not even a drink, you're getting double tap he drink for one price. He didn't even have to balls to look at me and say it to my face maybe if you knew what light ice meant I would have to order it with no ice lmao. Anyway in addition my drink wasn't even pink it's pure white (which kinda defeats the purpose of it ) and honestly I'm scared to drink it who's know that asshole could have done to it, and by the looks of it. I wouldn't even drink this. read more

One of my fave hangs when I go to #TheToodleLoo condo in Hot Springs! The baristas are always able to keep up with the tremendous load during the summer with tons of people coming to the Lake City. Check out their patio on Central. Almost as interesting as the #ArlingtonHotelBar... read more

Starbucks - Café Latte with 4 Splenda Extra Whip - Coffee & Tea Near Me - Hot Springs, Arkansas

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Coffee drinks are good but inconsistent in taste. Food items are very often out of stock as well as expensive. When you see the supply truck ;you will wonder how they could run out of anything! But seasonal items are usually not available. Come on and live up to your reputation as we have known it! read more

The coffee is Starbucks and tastes like all the others. I like that. The order taker, very nice and sweet. The barista, no eye contact, no smile, no anything. Look, I'm sorry you are not a fan of people or hate you job or whatever your individual problem is, but your in the service industry. Just a tiny nod and small smile fixes the whole problem. read more

Starbucks - This girl is working hard!! - Coffee & Tea Near Me - Hot Springs, Arkansas

My hotel wi-fi was not working, and wi-fi was an essential on this trip. Starbucks came through. Staff was friendly, and the night it rained cats and dogs they gave me a plastic garbage bag to protect my laptop when I bolted for the car. read more

Very clean and employees know exactly how to help you order. And I love all the different merchandise you can purchase.

I go to starbucks everyday and order the same two coffees.. when i pulled up to the speaker to order i was asked to repeat my order three times and to "yell like i'm at a baseball game" so they could hear me?? once i pulled forward to the window i received my first coffee and noticed that it didn't have sweet cream so i politely told the lady at the window, she was very sweet and said she'd make me another coffee, then while being handed my second coffee which was also completely wrong and missing 3 things, they left the window open and i could hear the barista that was on the drive thru head set talking about me and saying i don't need to complain about my coffee and decide to change my order and size once i get to the window... i don't care if i have to drive to benton starbucks everyday now, i will not be coming back after this incident. read more

Best Starbucks to date for us! The staff were ALL very friendly and extremely fast. I went back today and same story so I definitely recommend this location. We travel a lot and these were the best two trips to a Starbucks. read more

Ordered coffee and it came up short from the top as I paid for no space for cream. But there is more space for extra coffee. read more

Starbucks - Coffee & Tea Near Me - Hot Springs, Arkansas

Ordered a couple of basic grande lattes with a flavor and no foam. Worst cup of coffee. The cup wasn't even filled halfway and at least an inch of foam and no flavoring was added. Could not go beyond the one sip. There were plenty of employees to make orders. The drive-thru was steady and inside store was not that busy. read more

As you can see from the photo I posted, I ordered an iced chai tea latte, with no ice. I've ordered this drink at many Starbucks through out the country and have always been satisfied. A full 20oz of deliciousness with no ice to water it down. What did I get in Hot Springs? A half cup of milk. Thanks read more

Starbucks - Can you believe this? - Coffee & Tea Near Me - Hot Springs, Arkansas

As we were pulling up to the parking lot, we saw one of the baristas running out the door & chase down a car. He ran all the sat to the end of the street to return a purse. She left it inside & he wanted to make sure she got it before she got too far. Now that's customer service!! read more

Was starting to worry when I didn't see a Starbucks within the first hour of arriving in Hot Springs. Then, like a lighthouse on a rocky, sea beaten shore, I saw the green and white sign beckoning me to approach with caution (had to cross traffic.) Just kidding. Was happy to see it and spend my hard earned money. Oh you Bean Pushers! Anyway, the baristas greeted me, or the older gentleman in front of me. After leaving the register to go outside and find the only NY Times in Hot Springs, she returned to her station, still ignoring me. After chit chatting with the older gentleman she finally greeted me. Apparently, he was there when they opened and still has an incredible amount of moolah on his Starbucks card. I really didn't mind. I just wanted to spin a good story. While service is slow and at times, clunky, it is still the best cup of coffee in almost any town. Even if you're not a local. Be patient and you'll be rewarded with that hot morning nectar as you suckle the teat of capitalism. read more

Great service at Starbucks today. We were in Hot Springs for the Christmas holidays and needed my Starbucks fix. During the Christmas shopping season, there were lots of shoppers out with the same idea as mine. The line was long, but the staff moved it along very briskly. Great job by the staff!! read more

This is my favorite coffee shop every time I come to visit. Nice location. Professional and hospitable staff. read more

Starbucks - They are always busy - Coffee & Tea Near Me - Hot Springs, Arkansas

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It's Starbucks. Pretty much sums it up. They carry the Sunday NY Times but not weekly which was a bit of a bummer as I was aching for some culture mid week. read more

Cinnamon Dolce Latte / Pumpkin Spice Latte. read more

Starbucks - Pumpkin Spice Latte - Coffee & Tea Near Me - Hot Springs, Arkansas

It Starbucks, how do you mess up. Everyone in there is very sweet, it always smells good and is very clean, and I always have a good time when I sit in there and relax. read more

Please clean your bathrooms. There was white stains around the base of the toilet. I was completely grossed out by the stench. Invest in a good power washer. Wiping things down with a wet cloth is not working for you. read more

Ordered two venti decaf flat white, no foam "Cat" made our beverages 1/3 of our cup was foam!!! When requested to remake, she skimmed the foam off, let it sit and get cold then told the sweet young lady to fill with whole milk. I ask the young lady to remake and she did happily Ms Cat was not happy today read more

One of the baristas with a septum piercing is very rude! Inconsiderate of customers time

Extremely long line this morning. I was probably the 10th car back, I would have gone in but I had a dog with me. Took 20mins to make it through the line. Seems as if the service is slow. Ordered a tall iced Americano with pumpkin spice syrup. Worth the wait but glad that this isn't my neighborhood Starbucks... Never seen a line so long. read more

Starbucks - Coffee & Tea Near Me - Hot Springs, Arkansas

When I got here, the line was so long! I didn't have to wait long to order or to get my drink. I love their shaken iced tea lemonade in passion flavor! read more

My experience was terrible. Worker was very rude and got mad at me and splashed something all over me on purpose and said "That's an occupational hazard." and never apologized. Was very rude the whole time. read more

There are a few Starbucks in Little Rock and I would say this location is one of the better ones. The service is fast and polite, which is a problem for most locations in Little Rock. There are plenty of tables at this location for working. My complaint would be parking. This Starbucks is in a small strip mall with a poorly designed parking lot. read more

This was the absolute worst customer service I've ever experienced. I work for a local coffee shop back home, so I know all about the syrups/sauces/espresso/complicated orders. I ordered via the mobile app, and drove through the drive thru to pick it up. While the window was wide open, the crew proceeded to make inappropriate comments about how "we didn't know how to order" and ridiculing our drinks, how they were made, and what they were made with. Drinks were made wrong anyways, horrible customer service, overall heinous experience. Won't be back. read more

They do exist in Hot Springs!! Lifesaver for the road trip home. Super slow moving long line but totally worth it.

This is the WORST Starbucks I have ever been to. I downloaded this app so that I could leave a review. It takes 30 minutes to get a drink when the store is even slightly busy. The staff is also rude. read more