FAVORITE STARBUCKS!!!!!!!! They know how I like my drinks made. Never had an issue. They are always quick too

This Starbuck's location is one of my favorite spots for a business meeting or a place to work for a while. The staff members at this site are always very positive, friendly and fun to be around. You can tell there are many returning customers, Metra commuters and local community employees that come hear because the baristas know them by name. It's a small but powerful thing to be greeted so warmly as you enter this location, and genuinely thanked on your way out. I appreciate that! My go-to drink is a Skinny Vanilla Latte hot or cold. I look forward to my next coffee meeting here in the new year. Who wants to join me? read more

After seeing the NASTY AF condition of the bathrooms, I will never go back. I walked right out. Both of them were absolute FILTH. DISGUSTING. No way would I let someone working there touch my drink or food. read more

This place rocks here you get a great drink exactly what you ask for. Magda as well as Xoch, Lissa, Stefani .& Gillian & another Gillian know how to make a drink. & are very nice read more

I live down the street from this Starbucks. I always past it on my way to school in the morning. I'm in nursing school and coffee helps me study. But I don't think this is drizzle ... really sad and I'm not one to write review. read more

Starbucks - a close up of a cup of coffee - Coffee & Tea Near Me - Hanover Park, Illinois

I love that this is located across from the Metra train station. Now that I think about it though, all the Metra train stations seem to have a walkable Starbucks nearby. However, you have to cross a large, busy street to get to this location. Starbucks closed at 4:00pm on Christmas day, but I managed to stop by about half an hour before they closed for my needed caffeinated drink. It took every ounce of me not to pass out from food coma following lunch with my parents. They always manage to make sure I leave uncomfortably full every time that I visit and eat with them! This Starbucks is on the small side with some tables scattered on the left and right when you enter. The counter is located in the back left. I usually don't see a long line here, so you should get your order pretty quickly. They also have a drive-thru for convenience. The baristas here aren't generally enthusiastic or cheery based on my experience, but they're nice and will get your order fulfilled in a timely manner. The teas are located on the wall, but the texts were a bit difficult to read from the front of the counter. The barista had to read each one to me. I wish they listed the teas on the menu or placed them closer to the checkout counter. Or maybe I just need to eat more carrots to improve my vision. I ordered the green tea, which had a blend of other ingredients so that it didn't taste like a traditional green tea. I would order it again. read more

They were so great especially Andy!! I was expecting him to have a black apron on considering his knowledge on coffee. And they gave us plenty of reccomendation s and even offered if we don't like it they will remake it!! read more

Starbucks - a cup of iced coffee with whipped cream on top - Coffee & Tea Near Me - Hanover Park, Illinois

Really great service! I do recommended this Starbucks location. Food is also good. Definitely inline with--and a compliment to--the aura of Hanover Park. read more

This is my all time favorite Starbucks. I come here multiple times a week. They are SO fast, it's insane, and they're kind and helpful. I accidentally ordered a hot drink and they remade it for me cold without a blink of the eye even though it was my error. I don't know how they don't have more stars. read more

Starbucks - a hand holding a cup of iced coffee - Coffee & Tea Near Me - Hanover Park, Illinois

The last couple times I've come here I've order my drinks with light ice and I'm not sure what's happening that I'm always getting a full cup of Ice. You pay a $6 drink to get something you don't even ask for. read more

Starbucks - FYI... this is what you're going to get if you order light iced drinks... - Coffee & Tea Near Me - Hanover Park, Illinois

Perfectly placed location, very convenient. The cappuccino is always perfect and great customer service.

It's time for an upgrade! I have stuck to the drive thru and I have been pleased with their speediness and excellent service. Even when the iPhone app led me astray, my barista didn't. She suggested a delicious yogurt parfait that kicked off my Friday morning just right! An oatmeal cookie (to be eaten at a later time) and I was a set! They are very quick and the right amount amount of nice. :-) read more

Starbucks - Splurge & give this yogurt parfait a try. It's pretty tasty! - Coffee & Tea Near Me - Hanover Park, Illinois

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Restaurant review A life saver during your zombie commute. This would be perfectly situated if it was placed inside the Metra station across the street, but that would just be too easy. Service is quick and they always get your order right. Pro: fast, convenient for the morning commute Cons: wish it was connected to the metra station Hidden gem: Free wifi service. Make sure you use your starbucks rewards here.... read more

This Starbucks is right across the street from the Metra station in Hanover Park so I can get my coffee when I drop Greg off to head into the city before I head to work So I stopped in here today and got a Iced Coffee to take to work with me, that way I don't have to stop at the Oasis on I -80 to get Coffee and also I don't have to wait the almost 2 hours it takes to drive there good service and really clean store and with the free Wi-Fi now you can stop and check your email read more

Starbucks - Coffee & Tea Near Me - Hanover Park, Illinois

Best Starbucks in the area! The employees are always in a great mood and always make me smile! :)

I ordered two large travelers the night before from this location. I walked in, and they had everything prepared & labeled in advance. The cups, lids, sugar packets, stirrers, and napkins were all sorted and packaged very nicely in bags. They promptly filled fresh cream into grande sized cups and put them in a carrier. They even helped me carry everything to my car. I couldn't have been more impressed with their customer service! Everyone shouted Happy Thanksgiving and Happy Holidays to people coming and going. It was a really positive experience. The baristas working on 11/27/19 around 7:30 am were awesome! Thank you! read more

20 minute wait to find out this, the busiest Starbucks in the area cannot break a hundred dollar bill. They only carry 5's and 10's, so due to that I couldn't get $70 in change and my order. What a joke. read more

Im not a really big fan of this particular location. I rather go to a different starbucks before getting my drink here they always make my drink bland and it's not worth it. Better of paying the same amount n getting your drink right in a different Starbucks location. read more

Firstly, I was the only person in the drive-thru and no one seem to be in the store so they were COMPLETELY NOT BUSY. Went to the drive thru today ordered the "cold brew with salted cream cold foam" per my usual everyday order. Received something completely different. Tasted like crappy water downed coffee. Called the store was told to come back and they can remake the order. Drove back a second time was greeted by this blonde girl with the worst resting bish face. I told her I order this everyday and it just doesn't taste right. She said she can remake it. I asked if she was sure she knew how to make it as I wound prefer a refund if she did not and can go to a different Starbucks location. In which she walked off and remade my drink the second time. Tasted the same as the first, AWFUL. Too lazy to call back or drive back again. I'll just chuck up the $6 dollar lost and will not be returning to this Starbucks location. read more

I had a 3pm meeting and stopped at this store at 235pm today on my way. No one actually greeted me. I stood by the register while an employee kinda gazed into the distance. I knew it might be a bad sign when there about five customers at the bar waiting for a drink and no one was really moving. I finally gave the person at the counter my order (I think she was waiting to take my order.). After 10 minutes I left without my drink, a Tall skim Gingerbread latte :-( Wow, I have never seen such lack of urgency, and really no apology, I told them I was gonna have to leave and they didn't even say 'I'm sorry'. I've never seen less enthusiasm for their jobs.... read more

I came in asking for a vanilla iced latte , took one sip and legit tasted like a cup of milk .asked to get another one which then the drive thru girl looked at me like I was crazy . Further , supposedly they made me a "new" one but yet used the same cup , same sticker ? I think they just added another shot and called it a day. I decided to call and speak to the manager . Mind you I had already called corporate on them once for rude service before Once I spoke to Mary it was downhill from there she sounds like she hates her job with her monotone voice and basically dismisses me . I asked to speak to her boss and she said " he's going to tell you the same thing or you can call corporate " Corporate agent was very helpful once I explained to her the situation and she was able to pull up my complaint from a couple months ago . Seems they have a problem with watered down coffees mayb the owners are cheap or it's the lack of training the baristas get . Worse Starbucks I have ever been set foot in . . DO NOT GO HERE THE ONE ON SUTTON IN STREAMWOOD IS WAYYYY BETTER AND BETTER TRAINED STAFF . read more

I've been a customer of this Starbucks for years. I haven't gone into the store very often, because most of the time I'm blasting thru the drivethru to pick up a cup of coffee for my morning commute. The people at the drivethru know me, and they know my order. Nothing makes you feel like a VIP more than being recognized like that. I really appreciate their customer service and their upbeat attitude. They also do some upselling which can be annoying if it's not done right. These people actually consider what might be handy for their drivethru customers, like their little packets of instant coffee, or let people know if something is on sale. They're really good at serving the needs of their drivethru customers. I've been in the store and used the wifi, which I'd never done before, and was led through the process by a girl behind the counter who came out and got me 'in' right away! Overall, I really love this place and because I don't take the train, I like it's location. It's in a little strip mall across the street from the Hanover Park train station, and seems to have plenty of parking space, although I am mostly a drive-thru customer. read more

What I specifically wanted to write here was how much I love the customer service at the drive-thru window. The woman over the loudspeaker sounds incredibly happy and excited to take your order, and the people at the window are also so nice and friendly. Every time I leave, I feel really good. Because of that, this place deserves 5 stars for drive-thru window customer service. (Otherwise, it's just a regular Starbucks.) read more

Friendly staff but the music is SO LOUD! This is a coffee shop, not a club! People come here to work and study and it's nearly impossible to hear yourself think. read more

This is a really nice location. The interior has a variety of seating (more comfy, less wooden) and is well-arranged. Staff were pleasant and... I got to have my coffee in a big comfy couch. Woooo! :) read more

Starbucks - Coffee & Tea Near Me - Hanover Park, Illinois

The closest Starbucks to me. It's about a 15 - 20 minute walk from my house so that's most definitely convenient. I am a Starbucks addict and I'm not afraid to admit that. Haha. The workers I've seen here have been there for ages and they are all so nice. I go here so often. read more

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I enjoy visiting this location when it comes to Starbucks. The staff is always very friendly and I feel like my lattes taste the best at this location. I am definitely a Starbucks fan when it comes to coffee. read more

I bought a cup and it was broken and when I asked to return it they said no and the cashier ripped me off she was supposed to give me 75$ and she only gave me 65$ read more

I've been to many Starbucks. This is by far one of the worst. I don't want to get into details but the manager himself Anand is extremely unprofessional. I don't know how Starbucks promoted him to manager. The times I've been here the stuff that comes out of his mouth about other customers is just outrageous. My most recent experience with him was terrible. Why? Because I caught him talking about me. When I confronted him about it he denied it. It is terrible as there are days I sit there and listen to him talk crap and make fun of customers when they leave. What kind of example does that set for his employees at the store? I was given the wrong size drink. On top of that I asked for Almond milk and it was never given. By the time I realized it it was too late I was already at home and didn't want to go back. read more

the lady with the ladder tattoo on her forearm is rude in the morning. i said thank you 2x with no answer, as a simple you're welcome. it's 8am if you don't like morning switch to nights. read more

Baristas were rude and argumentative. I tried to order a specific but common drink however they were out of one of the ingredients. The barista told me that it shouldn't matter and it tastes the same without it. I politely disagreed and let it go but she kept insisting she was right. I told her it's not a big deal but everyone has different tastes. She kept insisting she was right so I finally agreed with her so she wouldn't spit in my coffee out of spite. I'll avoid this location going forward. read more

Coffee and food are always great, but service is SO slow. It doesn't matter the time of day, there will be a line of cars.

I stop at this location several times during the week and weekend, all different times of day. Every time I come here my order is somehow messed up, the staff have been less than friendly, and it takes forever. read more

Im a regular at this Starbucks. I always go through drive thru before work to get caffeinated. I drive out of my way to go to this Starbucks because I like the customer service here. The workers are much more friendly than at other locations. Best location. Best made drinks. 5 stars deserved. read more

Need faster service or less idle chit chat when there is a line and people, myself included, have a train to catch. I understand the whole Starbucks experience, but ask that person to step aside so the next customer can be helped; has happened more than once or twice unfortunately. read more

I was in a hurry today but my day won't be complete without my morning joe. After seeving 6 people after me i finally got my coffee. You guys should have a system! It took me 15mins to get my cup of coffee and you guys were not even too busy. read more

I love Starbucks it is one of my favorite places in the world it's near my house so it doesn't take me long to get there although it depends on what day I go because there are days where I go and the service is great ,but other days it's just bad I ordered the pink drink with no ice more açaí than coconut milk and they got it wrong. I went there with my gift card of $50 and I've haven't used it and somehow it only had $10 in it but it all depends on the days I go on. read more

At least 15 year customer of Starbucks...mostly an afternoon Pikes Place 4 days per week minimum. Worst coffee I have ever had at a Starbucks today..on Lake in Hanover Park. Diluted and wjthout that Pike flavor. Maybe bad batch? Stale? Next time ill taste before i leave.i guesd i was due after 100's of them this was a first. read more

the employees were rude when I was telling them my order. started yelling at me that they couldn't hear me. and when I met them at the window, it took around 10 minutes to get my drink. read more