Starbucks Pilot - Stars and Stripes (Grapevine) Renovated in 2024. Have you heard of Starbucks Pilot Store? There's currently only three locations and they're all located in DFW Area of great state of Texas! Starbucks Pilot Store - introduces and tests new products before they are available to the market. This was one of the first locations that acquired "Clover Coffee Machine." Now you can find them in more locations. "Clover Coffee Machine," freshly grind and pour your coffee in less than a minute. If you listen very carefully, it makes fun sounds before it pours your coffee. Friendly reminder, while you stay at any Starbucks, your hot or cold coffee and tea are on the house. Since they remodeled this location, in 2024, it's much more roomy and cozy. When you first come in, to the right, you'll find large, conference-size table with nine chairs. Above the table is a large, beautiful art piece of, "Green Coffee Branches." The space where this table is located used to be a closed-off private room you could reserve, now available for everyone. To the left of the main entrance, you will find more great seating options. Against the windows, there's a large, leather bench with five tables with five additional chairs. More seating is available with seven comfortable green chairs around tables. This location does get fairly busy and it can be difficult to stay here and get work done since the Wi-Fi can be spotty. Parking can be difficult depending on when you come here. They offer roughly 25 parking spaces with few handicap spaces. I've been here before it was remodeled and improvements are significantly better. I think the staff do a great job, efficient and are friendly. I've had my drink brought to my table if I'm sitting down for a while or they offer large Pick-Up counter. Patio offers twelve tables with twenty-eight chairs. Overall, come enjoy this Newly-Renovated space and stay awhile. Located near Grapevine Mills Mall, off Stars and Stripes and 2499 Service Road. For more great content visit YouTube.com/@AbroadTravel read more

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This Starbucks is so bad that they don't even know what black coffee is. I ordered a black cold brew. It came out translucent in color. When I asked them to remake it, it came out a second time with milk. I cut my losses and left. How is a black coffee confusing? To top it off the drink was served with a side of attitude. Do not go to this Starbucks. read more

This is my favorite Starbucks in the area. Service is always polite & quick. I come very often & have never had any issues.

Service and customer service has always been lacking at this location and today they proved it once again they just don't what customer service is. Rude delivery of coffee when ready. Slide the coffee off the counter like they can't be bothered. Go somewhere else..... read more

Really can't wrap my head around how this Starbucks location would get low star reviews. Possibly just drive thru experiences for others, but the location is setup so well and so clean. The staff had great energy and is overly kind. Coffees were good and food was standard the same as other Starbucks locations. Felt entitled to review as I saw it had lower stars, this is definitely a Starbucks I hold in higher regard to other locations. Prioritize this one. CN read more

I frequent here about every other day.. i understand busy but old/sitting coffee without ice added? Gross!! read more

Starbucks - Cinnamon caramel nitro cold brew.... I know old coffee when i see it.. :( - Coffee & Tea Near Me - Grapevine, Texas

Thank you Matthew, Tara, and Tyler . Thank you for always making me smile ! You are a gift! Thank you God for coffee!! And Thanksgiving !! read more

Starbucks - Matthew Tara and Tyler The best there is The best there was the best there ever will be !! Keep smiling ! - Coffee & Tea Near Me - Grapevine, Texas

Tyler at the window is not the morning vibe anyone wants. Feedback from customers. Stop assuming you know peoples orders and actually listen. Then you won't get stuff wrong. Pretty simple! read more

We usually come here and have issues once every few times. However this time we ordered 2 regular hot coffees. When we took the lid off, the coffee looked like swamp water, even thats an understatement. We thought looks could be deceiving so we ended up walking off and took a sip when it wasn't as hot. This coffee was so bad I'm genuinely curious on what they put in there. It was so bad it could wake up a dead man from one sip and thats an understatement. After this horrible experience we thought we could go back and get a refund / new coffees. However to our surprise, he said he couldn't do anything about it because we walked off after we got the coffees. He did not want to offer a refund or remake the drinks. The service was almost as bad as the coffee. Don't spend your money on over priced horrible coffee here. read more

I ordered Uber eats for breakfast this morning. You seriously couldn't toast the sandwich? What did you think I was paying for? I guess you want me to get listeria and kill my unborn baby. 0 stars and I'll never be back again. read more

Starbucks - Bacon, Gouda, & Egg Breakfast Sandwich - Coffee & Tea Near Me - Grapevine, Texas

Why are all locations always out of the strawberry açaí? It's clearly popular so why not stock more of it? I've been craving a pink drink and haven't been able to get one at any location near me for almost 3 weeks, I mean that's just insane. Considering it's one of the only things I like to drink, it's extremely frustrating and it's happens ridiculously often read more

Just like every review everywhere- constant snotty, entitled babies. I adore this store and their amazing group of kiddos working here - my order is always perfect and they absolutely go above and beyond- I frequent often and love this little store. People really need to get a grip - I have never had one bad experience here and in 2023- there isn't customer service honored hardly anywhere anymore - but not the case here - proud of your team and smiling faces with each visit- giant kudos! read more

Just drove by the Starbucks asked for a caramel latte with no froth, got to my Destiination only to realize there's no caramel so now I have to throw away my drink and it's got froth!! How hard is it to get that right!! On top of that I gave them a tip which something told me not to!!! read more

When I asked the manager to look at the pastry cabinet she acted as if this was normal and said something to the affect of "Yeah, the fruit flies have always been a problem, but I can try to get them out for you." She opened the pastry cabinet door behind the bar and several gnats flew out. She laughed and said something to the affect of "Oh great, now they're flying around back here." She turned to the baristas and said "Hey guys, if you see bugs flying around it's because I opened the pastry cabinet." read more

Starbucks - This is the pastry cabinet at the Starbucks near the Grapevine Mills Mall. - Coffee & Tea Near Me - Grapevine, Texas

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This is a great location near several highways, I like stopping by here on my way to work. They always give me great service regardless if I go through the drive-thru or go inside. Like any full service Starbucks, they have a great variety of sandwiches and pastries. This is a pretty big location, lot's of seating. I can imagine they get busy during certain times of the day and the drive-thru can be pretty busy in the morning. read more

The baristas are super nice. Love the coffee and ease of mobile orders, but damn... I just can't get behind the BLM shirts. I thought they were only wearing them in CA. My CA starbucks had a sign that said "black lives matter, but make it Fall" and had autumn leaves on it. So cringey. It's just a weird marketing move. Maybe they are trying to prevent rioting and burning like we saw last summer? If I wanted virtue signaling with my coffee I'd hit up my brother in law or something or go on Facebook. You do you. But maybe I will try more local shops instead. read more

Monica is one of the only reasons I come to this location!! Super speedy with the large order we had and they were made perfectly. Outstanding customer service, and she even came to our table to check on us to make sure we were okay!! Give this girl a promotion! read more

This location has a nice seating area outside and inside. The people who work here are friendly, the restrooms are clean and they are not shiesty with their iced water!!! read more

Starbucks - photo by: jennifer y. - Coffee & Tea Near Me - Grapevine, Texas

I went through the drive this morning and the Barista was very kind, fast and efficient. He even asked if my dog would like a pup cup which was cool. The coffee was hot and made perfectly. It was nice to see that the employee was upbeat despite everything going on in the world right now! Definitely two thumbs up. Thank you! read more

Very friendly staff with lots of smiles ...made my day!!! They have great indoor sitting and there Outdoor Patio is fantastic!!!! read more

Starbucks - Interior front counter view... - Coffee & Tea Near Me - Grapevine, Texas

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I went here this morning and the drive thru was closed to technical difficulties, so I ordered on the app and went inside. As I sat down my food was already ready! They were very busy but your staff was amazing and got everyone's drink made in a timely manner. 10/10 would recommend! read more

Great service! They were fast with my order and the place was very clean They have great options for drinks Only issue is the turn in, it seems narrow read more

I'm disappointed with this Starbucks. I ordered a grande cafe mocha and they didn't fill it up all the way!! read more

Starbucks - I ordered a grande cafe mocha and it's only a little over half full!! I just paid for half of a grande!! Rip off - Coffee & Tea Near Me - Grapevine, Texas

Another typical starbucks. Go in, get your drink and leave :)

How does one review a Starbucks when there is a Starbucks at every corner? That is the real question in life. Pros: 1) Drive Thru! 2) Lots of space 3) Huge selection of mugs and stuff if you're into that 4) People who work here are nice Cons: 1) Construction 2) They can't make a nice foam for the life of them :/ drinks taste decent though. 3) The store is really cold 4) Not enough outlets I'm mostly just salty that my foam isn't super satisfying :( I mean with the number of flat whites they make within 10 minutes you'd think they'd have learned. 3.5 stars (I really like my foam) read more

Worst service I have Ever experienced at ALL Starbucks I have been to. So pulling up to the drive through and the lady saying, "thank you for choosing Starbucks, May I take your order ?" My fiancé orders her drink and as I order mine right after, she has the audacity to say, " I don't understand anything you are saying !" Like really !?!? Poor word of choice to use unless you really don't value your "job". How can you thank me for choosing "Starbucks", yet you have many different approaches and choose the lowest most rudest belittling word of choice ?!? Your choice not mine ! She really needs coaching in many aspects not just work ethics or costumer service. I didn't get her name because I simply wanted to just get my coffee and go which seems as she wanted the same... take my order and leave home considering they were almost closing. Had it be me, I'd be stoked that my shift is almost over. She had a tattoo on her left forearm which is simply the only way to describe her from what I saw. Nevertheless, along are the pictures of my simple drinks I ordered which says enough. The time and date are stamped so this may help yall avoiding ordering from this Starbucks around this time or all together. read more

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Wowzers this particular Starbucks is huge! You could bring a group here if you wanted to and there'd be ample space to sit down. Cozy chairs too. Love the drive thru and it's conveniently located off of the highway and next to the mall if you need to go shop. Smiley and sweet baristas that can whip up your iced coffee in a flash. And the coffee is strong! Not all Starbucks are created equal and some of them do make weak watery coffee. Not this one! I'd say it's close to the top of my list. read more

This location is very clean and relaxing. Enjoy coming and sitting on a nice soft chair while I do my morning work before I have to go into the office. Location is easy to get to and close to work. read more

I pull through the drive through earlier today, and the Barista doesn't miss a beat as I start to order my usual, she chimes in, ".., a banana chocolate smoothie with two shots and non-fat milk? Would you like your warmed-up coffee cake as well?" THAT is a very good indication that I spend way too much time and money on Starbucks! Obviously, I am hooked, but I have a love-hate affair going on here, due to their consistently inconsistent supplies (yes, I've actually seen them run out of coffee!). I am continually baffled by this. That said, I want to acknowledge that this particular Starbucks has gotten much, much better about keeping their items in stock. read more

Starbucks - Menu - Coffee & Tea Near Me - Grapevine, Texas

After shopping at the Grapevine Mills Mall, I always stop by here. Yes, I am addicted to coffee, and it has to be STARBUCKS! I am always SO LAZY to get out of my car, so drive-thru is the best choice. No problem, it's just a little hard to get to, and find the drive-thru! This location has awesome staffs, and even when there is a super long drive thru line the staff seem to get people in and out quickly. Rarely do they get your order wrong and if the do as everyone has an off day they are super fast at fixing it and making sure you leave happy with a smile on your face :) read more

Me and my friends went there yesterday after dinner for some hot chocolate. The girl at the reception was very rude and had a terrible attitude. She kept telling us that they close at 9:30pm. Yes, we heard her the first 3 times. And the hot chocolate was terrible. I'd mention her by name but she wasn't even wearing her name tag. We expect better from Starbucks. read more

This starbucks is a little hard to get to with the construction going on around its location however this is a good one. I went through the drive thru this morning and although the line was quite long it moved very quickly. The attendant was very courteous taking the order. The cars seemed to roll effortlessly up to the window where their drinks were ready to hand out. When I made it to the window they had my caramel frap ready to go. As per my order they did put extra caramel which some places try to skimp on. He cashed me out and told me to have a great day. Overall this particular location has got their stuff together. No waiting in the drive thru for five minutes. They get you in and out and they get your order right. Kudos to this location, the one by my house could take a lesson from this one! read more

Starbucks - Caramel frap - Coffee & Tea Near Me - Grapevine, Texas

Should I go back to this store even they made my orders wrong for 3 times???? It was very frustrating I kept the same breakfast +tea latte orders everyday for past one n half month ... I picked up my order then drive to work and time to time my tea latte without milk.... I had to stop to check my order this morning and still NOT Latte they didn't say anything to me just re-do the order...I wonder how did you do your trading for your employees to read the order instructions and how to deal with customers even I know you are busy in the morning at weekdays. It is sad this store is on my way to work and only 3 mins away from my home. But I will never go to this location I will have to find other stores with better service to me. read more

Wow! Just wow. Horrible horrible service. Both girls on duty today at 1pm totally disregarded me and smirked when the other one said" I'll be their in a bit I'm looking for a timer??!??" Are you serious? And neither of them helped me I stood for 10minutes until the only guy actually helped! read more

I've been coming back and trying to give this Starbucks chance after chance. If you want to wait 10 minutes in the drive through come here. Maybe this location is understaff? So I went inside and the lady making the drinks was making jokes and going slow making one drink at a time. Very disappointing this place is right by my apartment complex. read more

Morning crew can't ever seem to get my order right. Big confusion on coconut milk and regular milk I suppose. I order the same drink almost every morning hoping they will get it right. Nope. read more

Drive through is the way to go if you are in a hurry. I waited ten minutes for a drink as car after car was served at the drive through. I reminded the staff who seemed to have forgotten all about my drink and they made it instantly and upgraded it for free. read more

A typical Starbucks with typical drinks. The outside sitting area is what set this location apart. Perfect set up for a meetup , blind date or interview. read more

This is the most inept Starbucks location I have been to in a while. Every time I order a cold drink they hand it to me with coffee running down the side. Every time I order a hot drink they hand it to me with sticky stuff on the sleeve of the cup. I ask them to clean the cup off most of the time when they do this because I don't want sticky coffee or liquid all over my cup holders. Every time I ask I get a look like I'm insane and hostile expressions from the barista. They are also consistently out of all hot sandwiches whenever my son wants one. To make matters worse, I ordered a holiday drink recently. It tasted like old coffee water, not a latte at all. Took off the lid to check it out and it was grey liquid. No foam. This is the only Starbucks with a drive through near me so it's pretty frustrating to deal with this. read more

I am very underwhelmed with their service. It takes far too long to get my coffee when there is no line (I usually go in the afternoon). They do have a nice patio and the inside is bigger than the average starbucks. I like to study here. They have a drive through as well. Great location, hope they can improve their quality of service. read more