I took my service dog to Starbucks during the week of May 5, 2025. I don't remember the day. But the last time I visited this place with her, they didn't say anything. I set my laptop on the table, bought a drink for myself, and got my dog a pup cup. She literally told us that we couldn't sit in the lobby after we had our drinks. She said we could sit outside when I told her I had documentation she was a service animal. I didn't want to use my laptop outside because I was attempting to get away from home and study for my 40-hour RBT. Too many distractions outdoors. Going to Starbucks and getting my fur baby a puppy was all I wanted to do since she deserved it for handling her surgery so bravely last month and was finally able to go places again. This saddened me a lot because she's a calm and loving dog. It set me off since I've never experienced a problem in California and relocating to Michigan is already difficult. There don't seem to be many dog-friendly establishments here, in all honesty. I'm not sure I'll ever go to Starbucks again, but I don't want to deny my pet the experience since she only gets to go a few times a year. This may seem strange, but it could be because of their displeasure with her post-operative appearance. Perhaps they had different ideas because one side is shaved. I say so because, up until that day, I had no problems there. We sat inside once or twice prior. Who knows what their actual problem was. At some point, I want to get in touch with corporate. All I want to do is let them know. I don't want anything for free, no vouchers or anything. I feel like corporate should be aware of this situation. read more

I will always love Starbucks! However, they are not all the same. This location was very nice, spacious seating and clean bathrooms. Everyone was friendly, except the person who gave me my side of HWC without a lid, but would not use my personal cup that has a lid. Overall, good location tho. read more

Starbucks - Coffee & Tea Near Me - Grand Blanc, Michigan

Here from Cali and was searching for a Starbucks and found this one. They have a full supply of Starbucks tumblers and more. Although, I entered I still ordered on my mobile app because my order is complicated, lol. There were plenty of people in here chilling and using the free wifi. My iced espresso was made and I bounced. Thanks Emma, it's perfect. read more

Starbucks - Coffee & Tea Near Me - Grand Blanc, Michigan

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This is a great location. I can walk to it and soon the parking lot will be open and it will be safe to cross over to it from Holly Rd. The only thing I am not happy with is the cost. But maybe that is why the service is adequate, the place is busy... always but maybe that's because its across from the GB HighSchool. The place is usually clean but sometimes not. I fell in love with their egg bites. On Friday I can even get non-meat egg bites since I don't eat beef/chicken/pork or what ever on Friday. Maybe fish. But I am finding more place that offer the same at a lower price. Tim Horton's cost less than $3 for two where Starbucks cost $5.75, almost twice. What makes it worth twice? Not sure. The coffee? I doubt it. These are corporate driven prices, so the place could be a "hell hole" and the cost would be the same. Yes I will continue to go there...convience and a sucker for the taste of Pike Place coffee. My favorite coffee use to be a flavor named Yukon Gold but that was years ago. read more

the store manager, erin, is a little cuckoo. really throws the vibes off. everything else is great tho.

I work across the street and stop in here all of the time. The girls are great in the store and super sweet. I can tell they are super busy but they're all busting their butts in there. Their manager is one of the friendliest and cheerful person I've ever seen. They all make a great dirty chai. read more

Was driving to northern Michigan and stopped in for a quick coffee and it took them 32 minutes to make a latte.

Took 30 minutes for a peppermint mocha, very slow service. Very small drive thru, no space to turn around and leave.

The drinks are great and the service was excellent and the ambiance was amazing, I will come back to red cup day or the holidays

The ladies working here on Friday 1pm on April 12th could not be any nastier. None of them smile at all. They have the most unpleasant snarls on their face. It's almost as if they are in pain to work here. As if they are telling us they hate their job without telling us they hate their job. They project the most uncomfortable feeling of "it's a dire problem for me to serve you". Good grief, who hires these unfriendly folk? Heather took my order and my friends order with an offensive condescending attitude and tone. I'm curious if others receive the same type of service or perceive these girls differently? read more

Came in- they weren't super busy- waited over 20 minutes for our drinks. Not pleasant service either. Disappointed.

Nice new store - I love the ambiance. Very friendly people and wonderful regular customers.

Stopped in for coffee and a bagel, a simple order. I ordered an extra large double double and a plain bagel toasted with strawberry cream cheese.now the cashier repeated my order back to me twice to confirm my order, simple right ? So what got was a large black coffee, non roasted bagel with regular cream cheese spread two inches thick. I ended up pulling into the gas station at Perry and Saginaw , threw away the tim horton order and getting a cup of gas station coffee. Avoid the place at all costs, I suggest you find a Dunkin' Donuts or a Tim Hortons in a different city. The words to describe the food and coffee is garbage, nasty, disgusting, as for the three workers who there, I'll just say the three stooges are better workers. I'm surprised this place is still in business with terrible food and service. read more

The woman who was serving me was very disrespectful. She threw my food on the table. When I informed the manager, she simply replied "okay." If you're a poc, avoid. read more

i always come through the drive thru at this starbucks location. once maybe twice i have gone into the store since they have opened in this new location. i wanted to leave a review on how amazing the workers are here. this review is being written on christmas eve, and as i pull through the drive thru the barista working the drive thru pretended to be santa which i thought was nice and upbeat despite working christmas eve. these workers always have an amazing attitude, and the drinks are always made correctly here. read more

Staff was all super friendly. They were out of my daughters favourite "pink drink" so they suggested the passion mango drink instead. It's my daughters new favourite!! Thanks Starbucks crew! read more

Starbucks - Wall mural - Coffee & Tea Near Me - Grand Blanc, Michigan

Pretty busy location and parking can be crazy . The lot is very small and shares space with several businesses. I spent almost $25 on coffee and treats and the lids on the coffees kept popping off, there was spillage from sloppy pouring and grounds in the black coffee. If McDonald's has better coffee than you , there's a problem. read more

Starbucks - Coffee & Tea Near Me - Grand Blanc, Michigan

What happened to this once good coffee place. Definitely went down hill after Covid. Coffee tastes too artificial and the the inside of the store has boxes everywhere that you have to go around these boxes to pick up your drink. Service is ok but the I wasn't impressed by how dirty the place was. I don't recommend read more

I went through the drive through after a rough day, unknown to me my makeup was all over from crying when I went through the drive through my barista saw and offered me tissues and gave me my next drink free. Genuinely grateful and idk what her name was but I hope you see this! Thank you so much! read more

Walked down to my local Starbucks in the snow at about 5pm and they were closed... again... not happy.

My family and I just stopped at this Starbucks on the way to Birch Run. It was about lunch time and the place was quite busy. Lots of places to sit and mingle and several USB outlets for all your devices. My family and I ordered our drinks and food and within seconds it seemed like it was all ready. Honestly was the fastest I think my drink was ever made at any particular Starbucks location. Staff was very friendly and cheery. We were able to get back on the road in just three minutes. Parking lot is quite a pain and there's not much room since Starbucks shares a plaza with Sprint and a a restaurant. read more

This Starbucks needs to be rated with more stars! I don't come here often because I live in Ann Arbor but when I do for work I always have the best experience. Today was great. There was training which was great to see since I know staffing has been crazy. There was staff who knew guests names and drinks while they were walking-in which was fantastic. My order was taking a littler longer than expected with the training and the manager Kylie was ready with a gift card before I was leaving for my next visit. All the staff was properly dressed and the store was clean outside and inside! Congrats to the Manager Kylie and her team. read more

it's a Starbucks - you've been to one, you've been to em all - coffees good, treats are alright. The staff is nice enough, but the pace of the drive thru is ridiculous. It seems as though each and every time I attempt to stop for a coffee at this location, the line is wrapped literally around the building, even blocking available spots to park so I could just run in & go to the counter. Plain & simple, with as many baristas there are in this store, there shouldn't be any reason to wait up to 15-20 minutes in the drive thru. Do better. read more

Service is seriously so slow here. There is always a long wait. Doors were open today yet the register was closed...? That's poor customer service in my opinion. The sign said online orders only- what about your customers who don't have smart phones? I watched an older man (senior) walk up to the register and turn around and leave because he couldn't order "online". For a company that prides itself on being inclusive, you may want to rethink that one. read more

Without hesitation, I think I can say this is the worst Starbucks I've ever seen. It's tiny, cramped, has unbelievably long lines inside, and it's practically impossible to get out of the parking lot or make a turn onto Saginaw Street. Beyond that, it features an incredibly slow drive-through. Think you want to wait 25 minutes in a drive-through line at a complete standstill waiting for your Salted Caramel Latte? No? I didn't think so, but it's a real possibility here. It actually happens- a lot. I've sent my drink back to be re-made twice and I've never done that at any other Starbucks location. Consistency is not this Starbucks' strong suit. Traffic congestion near this Starbucks is unreal. Sitting alfresco while sipping your drink on the patio is not at all pleasant with the roaring engines of motorcycles and SUVs zipping by. It's enough to give me a headache. The parking lot leaves a lot to be desired as well. It's like collision city out there- too many Range Rovers hogging all of the prime parking spaces by parking in two spots. At least the Wi-Fi is reliable. read more

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Is nice to be greeted by name, as you walk through the door. My drinks are always made to my specifications. I'm always creating new espresso drinks. Their baristas are the best. Naming one would mean I would have to name each, of them. Thanks Grand Blanc, keep up the awesome work. read more

It's a Starbucks so if you are a fan you will be happy here. Staff is friendly and I have never had my crazy drinks made wrong so I am a happy customer. They do seem very slow. read more

Very and clean store. Staff was very nice too. Located on the main road it is quite visible. Had the cappuccino and it was just fine.

Located not too far from the freeway, this location is convenient and has a drive thru! Standard Starbucks food and drinks, staff was friendly and greeted us when we walked in. I made an adjustment to the normal recipe for mine and it was no issue. Drinks and sandwiches were out in a few minutes and we were on our way. What's not to like? read more

I love this location, it's always busy but the employees are so sweet & are really doing the best when they're swamped. I wanna give them all hugs!! read more

I've never had a problem with the drinks I've ordered here and the staff has been friendly. I'm not a big coffee drinker so I'm not picky with my coffee, but when I do get coffee here I am always happy with it. read more

1st time shame on you, 2nd ok I understand makes are made but, 3rd, 4th, 5th in the same week .... shame on me for continuing to return when you can't get my drink right. If only Bigby had a drive thru on Hill Rd, it would be worth the drive and cheaper. read more

This Starbucks is so messy. Boxes everywhere it's like they keep their inventory at the entrance for months.

their water machine was broken or something and then we went to tim hortans and they didn't have ice capps 1/10 do not recommend. mcdonald's coffee is better than you will ever be. read more

I went through drive thru. I had to repeat my order 4x. And she repeated the item but the amount was way less then what it was. Went to the window to get my order and it was wrong. Tried to get it corrected but they had and attitude after trying to get my order correct read more

We were told that they will be out of peppermint mocha until the fall?? My husband always gets a peppermint mocha and we think it's odd that this will be out. Also, no roasted ham and swiss?? My coffee this morning was gross tasting. Unless things change, we'll be staying away for a while read more

This is just your typical Starbucks. Staff is friendly, service is quick. The drive thru gets a little crazy sometimes and isn't always the easiest to get in and out of. They usually have a good selection of pastry items available. read more

This is the slowest Starbucks I've ever been to. 45 minute wait in the drive-thru is excessive.

The SLOWEST Starbucks on the planet. Honestly have never been to one this slow. Waited in the drive thru line for at least 20 minutes and it's a drive thu that pins you in so you can't hop out of line. read more

Busy location and the inside could be cleaner, if i have to stop at this location I only will use the drive thru.