This is by far the slowest Starbucks I have ever been to. Anytime I mobile order I do it 45 minutes in advance and sometimes my coffee still isn't ready. The line backs up into the street which causes the worst traffic on Civic Drive. I'm not sure what management is doing but they need to bring in some help to get their barista's caught up with speed and efficiency. It's not like this is a mom and pop store where you can wait for an authentic latte and where staff is limited. This is a STARBUCKS, a franchise, a drive through. They are seriously lacking something with their staff or management. This Starbucks is two minutes from my house and I will happily drive 10 minutes to the other Starbucks just so I don't have to wait 30 minutes to an hour for my drink. Mind you they are like this all year around, not just pumpkin spice season. read more

Starbucks - Coffee & Tea Near Me - Galt, California

Great people, Short staffed it seems but they're trying to get by from what it looks.

Horrible. Never in my life will I come here again. I did an order through the app. It said 25 minutes. So i waited 20 and went in, waited awhile so far it was a total of 45 mins waiting inside. I then went up and asked how much more time. At this time i have seen cars come and go through the drive through. The place was also filled with people that were waiting longer than I have so I knew this was not right. So they told me I would have to wait another 30 plus minutes. That they are behind. I asked to please speak to a manager. Conveniently they were on a break supposedly. I told them I would have my drink by now if I went through the drive through. And they just said yes you would have. They prioritized the whole drive through instead of the people inside. It was horrible. Never have I ever had such a horrible experience. Please do yourself a favor and never come to this Starbucks do not waste your time here. Horrible horrible horrible. With this service they should not me in business. Obviously something is very wrong with how this location is being ran. Not even Starbucks Disney do you wait this long. I cannot post a picture because I canceled my order after 45 mins of waiting . read more

Worst Starbucks ever. They wouldn't even let me use their bathroom so never going back to any Starbucks again. I'll give my daily coffee visits to Dunkin instead. Starbucks you suck!! read more

Very bad service it toke so long and I had to get a refound i will never come back to that Starbucks

I'm a truck driver who stopped at this Starbucks while on the clock and had a restroom emergency. Since I'm on the road most of the time, finding a restroom can be tough, so I politely asked the staff if I could use theirs. They told me I had to purchase something first. I explained my situation and asked if I could use the restroom first and then make a purchase right after -- they agreed. When I came back to the counter, I kept my word and asked to buy a water. They told me they can't charge for water and that the cheapest item I could buy was a string cheese for $1.95. I was frustrated but still paid, trying to do the right thing. I then had to wait for them to hand me the water I originally asked for. To make it worse, I couldn't even eat the string cheese because I'm lactose intolerant -- I just bought it to follow their rule. It's disappointing that a big company like Starbucks can't show a little compassion to people on the road, especially when we're just trying to be respectful customers. A little understanding would've gone a long way. read more

Starbucks - Coffee & Tea Near Me - Galt, California

Hello, the Starbucks is OK at times I came there before and I asked for a cup of ice water with approaches of I was purchasing and the guy had an attitude that I wanted the bigger cup set this Saturday we were going by to get coffee and I'd use about them in the young lady. Asked me if I wasn't making the purchase. Of course I was. I wasn't coming in there to just use the bathroom, but then it was trying to fight around to see who was going to help me because one young lady yelled for a lady to help me she was on a break and the other one was busy, but the sunshine came out because someone I knew that worked there helped me write in the flash. His name is Drew Drew. You always been amazing even when I used to serve, you guys guys can come to my store. I wanted to say thank you for your awesome amazing customer service as always can just look at you and see your beautiful smile and and want your service so Bad. The drinks were amazing and you are an amazing person. I hope they see that you bring out the mess in that Starbucks and just wanted to share that it was kind of like I addressed to him. Maybe it wasn't for him. I would've went somewhere else because I didn't like that I pay everywhere. I go not to just use nobody's bathroom and figuring out who's gonna help your customers you want to just help them. You know it doesn't take three or four people to do the drive-through Thank you. Have an amazing day and crew. I hope you see that thank you. read more

I really enjoy the refreshers. My favorite is blackberry sage. The barista's are always friendly, but never get my name right. The ambiance is that of a busy coffee shop, all hustle & no chill. read more

First time in Galt CA. The location is clean and really cool vibe, great music. The team was very pleasant and greeted me upon walking in. I Tried the new Pistachio Latte on $3 Thursdays! Started at 12:00 noon. The drink was perfect! The ambiance was nice. Not too many people. The few individuals looked like students and older retirees. read more

@twin cities rd starbucks thank you for your awesome service my drink were made to perfection.

I visit Starbucks 3 to 4 times a week for the past 15 or so years and have had nothing but good or great experiences but last week, I had a very strange interaction that makes me not want to come back to this location. I placed an order in the app and showed up in the drive-through line about 10 minutes later to be told by the man working that my order was not ready yet and for me to get out of the line, circle around the parking lot a few times and come back through the line and by then hopefully it's ready. I told him that is pretty bizarre, and I have never had to do that before and that I have already waited in line and don't want to just keep circling the parking lot until my order is ready. He then told me it's not fair and rude to the other customers for me to sit in line and hold up other orders (mind you I only had ordered 1 drink). He told me my options were to keep circling the parking lot several times getting back in line over and over till it's ready or to just come in the store and wait. I won't visit this location anymore after that. read more

Shift manager Jodi. Obnoxiously rude. The sad thing is, I don't think she cares. Avoid this store read more

Starbucks - Jodi (shift manager on the left. - Coffee & Tea Near Me - Galt, California

Horrible customer service. They would not adjust the price of a drink I order all the time. Staff was unfriendly and not accommodating . If you want coffee you are better off going to the Starbucks on Twin Cities they know how to treat their customers. read more

It is bussin if you do not Like coffee there is cold drinks and food come try it out it will always make you happy and wake you up If you are tired read more

Service is good and friendly staff. My complicated low carb no sugar drink is always perfect. The staff are so dope here and always have a smile on their face. I tell everyone Starbucks has the best customer service and this location exemplifies their motto. Ambiance can get busy as people come to work inside and often hang out but not in a bad way. Love coming here and will continue to frequent this location. read more

It's unfortunate as a consumer I was turned away from using the bathroom because I didn't purchase anything TODAY, at a Starbucks I have purchased coffee from many times. This is a small town. We aren't in San Francisco. It's really not that serious to not allow people to quickly relieve themselves. Very upsetting. read more

The workers are always really nice and I love that. I just prefer to support local Ma and businesses.

One of the nicest and friendliest Starbucks I have been too. Between getting greeted when you walk in the door to the have a good day comments. By far the best Starbucks to stop at. read more

Went in for cup of ice small which is usually free and was greeted very disrespectfully, was told I had to make a purchase and asked since when, because I've gone multiple cups of ice from here with no purchase and took it disrespectfully that I was told since today and cashier walked away after his remark not giving opportunity to purchase anything. Cashier lacks on customer service and manners will never go again. Truly disappointing this is the service where starting to get in galt. read more

I had to wait almost 20 minutes for 2 mocha frappuccino's. One employee made a mistake on my order and instead of fixing mine, he started on other orders and made me wait. SO RUDE!! Not one of the employees apologized for the long wait and inconvenience. read more

Love this newer location. Staff is always very friendly, drinks made perfectly and they always give our puppy a pup-ucchino/pup cup. He gets excited just going thru the drive thru. read more

It's like every other Starbucks or the coffee is OK and service is hit or miss. Never had bad service, just being a typical Starbucks it can get busy. read more

In line at the drive thru for 5 minutes.No one responded.Drive by and workers standing around talking.Never going back.Heading to dutch from now on.Great service Starbucks. read more

This Starbucks needs to have a better hiring process because the girl who took my order today was... yikes. If you are going to choose Starbucks as a place of employment, then you should be able to multitask. I shouldn't have to tell you my order three times, and it still will be wrong when I'm finally handed things after waiting 6-7 minutes. You got Three out of Four drinks wrong. How does that even happen? Then you turn to the girl making the drinks, saying, "Sorry to tell you." Maybe you should actually listen, and you wouldn't be standing there looking dumb. read more

A beautiful new location! The baristas are efficient and the drinks were made perfectly. The lobby is huge and there's plenty of outdoor seating! One of the more pleasant and cleaner locations I've been to :) read more

This location feels more like a destination, it's so lovely and nice on the inside and then the outdoor patio really sets it apart from other Starbucks .. Galt simply has the best new Starbucks ever, it feels like it belongs in a posh resort read more

Starbucks - the front of a starbucks coffee shop - Coffee & Tea Near Me - Galt, California

Absolute nicest friendliest staff of any Starbucks I've ever been to! Whomever hired and or trained this group of young folks did exceptional job! Wish all businesses would excel in this way. read more

Very good workers, always have so much energy and excitement and 10/10 on there drink,

Thank you Devin!! Everytime I come through the drive thru he has so much energy and a great personality!! He engages in a brief yet meaningful conversation every single time! He makes every visit a joyful and uplifting one. This is what makes our visit a truly great experience. You can grab a Starbucks coffee pretty much anywhere nowadays but you can't have a good experience in everyone but you can here because of him!!! We'll always be back while he's here!!! Thank you again!!!@ read more

Terrible and slow service won't come back to this location in the morning before work. I came in-store to purchase coffees and a breakfast sandwich. The order wasn't started until I noticed people leaving who came in after me and asked a barista if my order was ready. They looked through an iPad with orders and asked my name they say they couldn't find it. I point out the person who took my money and she finds this sticker which my order and 15-20 min later they hand me the order. I'm late the sandwich was frozen. Further I spoke with the manager and she had plenty of excuses and no apology. Never again! read more

I never want to go to another Starbucks again especially this one. They have a register that freezes and if it doesn't go fast enough they switch you to the other register charging you double. I tried to call the store to get a refund but they wanted me to come in. I was just passing through I don't live near Galt that would be more in gas then my total... So then they give me a 1-800 number I had to spend about 30mins of my time explaining and then they said I will recieve an email to explain more. It's been a week now and still no refund. I'm beyond over it... read more

Always so friendly! This is my favorite Starbucks! I'm so thankful to have a drive thru on my side of Galt. I'm horrible at ordering and I've always been greeted with patience. They also have a very nice seating area. read more

Best Starbucks in galt always get the orders right drinks always taste the best at this location read more

Starbucks - Iced chai tea latte - Coffee & Tea Near Me - Galt, California

Ordered two drinks. We didn't know we ordered sugar free drinks... we didn't!!!!!! but that's what the drinks tasted like. Water downed, no taste .. terrible. read more

Great experience.. Julianna was so friendly and super sweet.. definitely made my day alot better.. like my husband said "they should have more people like her".. read more

The service was good but slow. The coffee was bitter. The shop was in good order but not clean

Being from out of town & it being almost 9pm & closing we quickly ordered on the app. My mistake in not realizing I ordered from a location 25 minutes away I walked in & asked for my order. They were so sweet in telling me they didn't have any orders but asked what I had ordered & made it right then. I am beyond appreciative of the kindness of the man who take care of me! I never write yelps but he deserves it for going above & beyond in my eyes! read more

Twice now I've ordered a hot chai and it just taste like boiled water. So $6 for the drink and $1 tip not cheap. Very disappointed. I should learn to taste before I bring it home. I will only be going to the Starbucks in Lodi where they are always delicious!! read more

After a long day i ordered the wrong drink, I asked Daniel if he could change it for me at the drive thru window, without hesitation and a smile he said "sure that'd no problem". Ontop of that he engaged in a great conversation with me and my wife while the new order was being made. Thank you for the positivity! read more

If you go to this Starbucks make sure you check your order before you drive away especially if you have to work because people here don't pay attention what customers order and they service is horrible read more