I really like this Starbucks. It has outdoor seating, the indoor looks very old fashioned and cozy, the place is warm and inviting and the baristas know what they are doing. I like sitting on their big sofas sometimes, but then I also like getting their side tables near a wall charging point so I can some work done. I have spent a lot of hours working here, while munching on my fav tomato cheese square (which they never run out of) and sipping on my fav hot or cold beverage. They will take my uber complicated orders in their stride and make sure I like what I get. What I also like it they have a little compliments book near the bar area so you can put in suggestions and comments. All the latest entries were full of holiday joy, it was awesome! :) I do feel that a lot of parents with kids seem to visit this place. Kids are cute, but then depending on my mood (and if I am trying to get work done), that can be borderline annoying, haha :) So overall, great Starbucks to hang out, get a drink and chill or get some serious work done! read more

Just learned tomorrow is the last day for this location. This branch is part of the recent cuts announced by Starbucks. This was our go to place during the week. Sad to see it go. Servers were always fast and friendly. Hoping the transition goes well for all the employees. read more

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Great place for a morning coffee and breakfast run. Stopped here on the way to Maryland Soccer Complex for a lacrosse tournament. Close to the Rio area we were staying in, and very friendly staff. Ordered a cold brew, caramel latte, and vanilla bean Frappuccino on top of a bagel and a couple breakfast sandwiches for the family. Everything was perfect. read more

Starbucks - Trenta Salted Caramel Cold Brew - Coffee & Tea Near Me - Gaithersburg, Maryland

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The most laziest Starbucks employees work here! Forget about mobile ordering here and check your drinks before leaving. So a colleague of mine went to pick up our drinks, I ordered an iced London fog and what I got was some nasty ass unsweetened tea with milk. Then to make matters worse our mobile order wasn't ready when it was suppose to be over 10 minutes ago. Was the store busy? Was there a mobile order surge that they were so backed up? Noooo. What happen was the employees were talking to the cops. Just chilling. I have nothing against them. Majority of my friends are cops (;. So the male employee made the drinks and 45 minutes later my colleague returns to us with our drinks. My next visit here... I kid you not! Same shit! WTH! Mobile order not ready. Because they are talking to the men in blue... Then I get some ditzy blonde with an attitude and says I'll make your drink now as if she granted me a wish. I hope when they close the stores for training that the do a 360 on customer service in addition to stop the racial profiling on who can use their restrooms. read more

Very convenient to go to this Starbucks!!! Usually on my way back from the office, I pass by this location. Have gone to this place regularly for the Starbucks Happy Hours after 3:00 PM, for their Frappuccino and Macchiato special deals. Mostly had great ordering experiences. Just a couple of times, it took a long time to get 2 drinks because of too many people and only 1 person making the drinks. The other odd experience was when there were very weird people loitering around, inside and out of the coffee shop. Otherwise, will continue to drop by this location from time to time. read more

Starbucks - Strawberry Frappuccino and Caramel Frappuccino!!! - Coffee & Tea Near Me - Gaithersburg, Maryland

I am a regular at Starbucks. This is not the one I typically visit and will not visit again. It is so poorly run that I am astonished. I ordered and sat near the location of the delivery area. Never did I hear my name, my item, or my drink called. I noticed several others did not receive their items either and several were as frustrated as I was. I walked up to see if one of the items was mine and was aggressively told no by the two girls behind the counter and they even questioned wether I had actually ordered a drink. Then watched the drink sit for five minutes....then walked up again and magically this time it was mine! No apology or anything....just an eye roll. The store is relatively clean, bright, and airy....but the service was not what I typically experience at Starbucks. read more

Starbucks - Coffee & Tea Near Me - Gaithersburg, Maryland

This location is on my way to work. My first visit resulting in Jeremy helping me create an amazing Salted Caramel drink (without the mocha because it's yucky) even when they are busy Jeremy is pleasant. Upon my arrival this morning Jeremy even greeted me by name! This is only my 3rd visit to this particular location, so I was very impressed. The overall experience he provides for the customers and the employees is awesome. Give Jeremy a raise! P.S ~ I was sad Starbucks did not have the awesome new purple, mermaid sequin tumbler in stock at this location but the staff was still really helpful in looking for one for me! read more

One of my favorite Starbucks locations. Used to come here after work with a friend. Really nice staff, and lattes were always strong and delicious. Clean and pleasant space to sit, with lovely outdoor area, though it's a fairly small location. read more

The people who work here have bad attitudes. I always seem to get a register person who is grumpy, too good for the job, tired, or just doesn't understand what I am saying. I've also received some terrible drinks. If I am going to pay $5+ for a drink, I want it to be good...or even great. The past few times I have gone in here, they were out of coffee and I had to wait for it to brew. Having worked for the company years ago, for 3 years, I am quite a Starbucks snob. BUT, there is no excuse for barista's who are just generally mean. Get over yourselves. The only thing I like about this Starbucks is their Patio....though its usually littered with kids, if I drive by and see it empty and the weather is nice, I'll sit out there with my laptop. read more

This is always the last stop I make before heading back from my in-laws' place in Potomac back to good ole' Cleveland, because there are pretty much no easily accessible Starbucks between DC and Pittsburgh (I don't take the PA Turnpike though.) It's a pretty good Starbucks--for whatever reason, I tend to wind up getting extra shots of espresso here for free. This is a nice surprise considering that Starbucks typically does its absolute best to avoid giving anything away for free or providing any type of discount. Also, the drinks also tend to be strong even without extra espresso. This is gross, but for a long time, the men's bathroom at this place was ALWAYS locked no matter how long I waited. I don't know why, considering I waited as long as Penelope waited for Odysseus for someone to leave the bathroom so that I could use the bathroom designed for the male gender. Unfortunately, this never happened, and I would have to sneak clandestinely into the female restroom in order to do my business before hittin' the road. So, if you're a male, you might wanna hit up the lavatory at your domicile before coming here! read more

I feel compelled to write this considering one of the two previous 'bloggers' before me. I live less than a mile from here and this is my first choice for coffee in the area. EVERY time I go here the ppl are down right friendly and incredibly helpful. There is one employee in particular...he is flat out...AWESOME!!! He remembers customers after one time and knows how to make someone feel welcome. If anything, I come back because of him. Just wish I knew his name, so I could give him credit where credit is deserved. Customer service is top notch. Out of the 568 starbucks in the 3 mile radius, I'll go with this one. These guys know what it takes to run a successful starbucks. I'll be visiting again...very shortly read more

Great cheerful happy service in the festive day. July 4th. I have been here many Times. Lots of business meetings going on most days

I found this Starbucks last year and it is my preferred Starbucks to stop at in the Gaithersburg area for my morning coffee or for a iced tea and sandwich at lunch, even if it is out of my way. There is one barista in particular - my all time favorite - that makes the best soy mocha I've ever had. Always brightens my day knowing I'm going to get a friendly smile, greeting, and an awesome coffee. read more

I ordered an iced Carmel cloud macchiato and the barista made a regular iced Carmel macchiato. I ordered a venti on the mobile app and had left before noticing it was wrong not to mention I still had to wait for my drink to be made 10 minutes after ordering and was late to my destination. Very disappointed and wasted $7. read more

What a breath of fresh air. This Starbucks is quiet, service is great and it's spacious than some of the other nearby locations.

Nothing like some good ol' coffee in the morning! This Starbucks location is clean, the service is quick and the baristas are awesome! My fave location in MD!!! read more

Starbucks - Upside down! :) - Coffee & Tea Near Me - Gaithersburg, Maryland

Starbucks you do know we are in a pandemic right? Apparently this location doesn't think so. They had several customers sitting in the store with no masks on and when I asked the employee about it he said they're allowed to if they are eating, but none of the customers had any food in front of them one of them didn't even have a beverage. I'm very disappointed in the muddy branch Starbucks they have definitely lost my business. read more

Like this Starbucks very much. Nice friendly atmosphere and friendly staff. I always enjoy my coffee here at outside seats. Great place! read more

I am in here allllll the time. I mean like 3-5 days every week. I'm that girl that shows up to her job late every day holding a Starbucks cup and I'm not even mad about it. A girls gotta have her coffee, especially working in hospitality lol. Anyway, I love this Starbucks. I've been coming here for the past few months so everyone's starting to remember me and I love it. It makes my visits even more fun. (Hey guyssss, I'm grande red eye, room for cream) Everyone is always so nice and fast and on point. Even when they get busy, watching everyone run around helping each other is like watching a well oiled machine run. It's awesome. What a good team. I want to name drop everyone because everyone is so awesome but the only name I know is Gunner. He's my favorite. (Heeeey, it's the chest tattoo girl lol) Also, the lady with the short blonde hair. Actually I think she just recently dyed it auburn but whatever your name is, girl ILY. I didn't know about free refills on the app until you told me. I always pay on the app so that tip was pretty life saving lol. Anyway, I figured it was finally for me to show y'all some Yelp love. Keep being awesome. See you all tomorrow LOL read more

I love the customer service this Starbucks has because when I tell them to make a custom coffee drink for me which is really intricate and confusing they make it for me with a smile and with happiness and of course I tip them . read more

good plain coffee....I stay away from the hi-cal stuff

They took 15 minutes to warm up my chocolate chip cookie. By the time they finally gave it to me it was still cold...

I frequent Starbucks... A LOT! This location is in the same shopping center as the Veterinary Hospital I manage so I tend to go here multiple times a week... This is BY FAR my favorite location I've gone to. The staff is super friendly and they always remember what I order. This location feels like a local coffee shop vs a chain because there seems to be regulars who the staff always remembers and talks to! They also have a book you can write notes to the baristas (They're all fantastic!) It just feels more personal than most starbucks stores I have been in. They now have the order from the app feature and I tried it for the first time today.. what would you know, I was met at the door with my order when they saw me coming! I cannot say enough good things about this place and the baristas!!! read more

This is the best Starbucks I have found in the area. I moved here recently, and in my old neighborhood, I would frequent several Starbucks. Here, I stop at this store every morning. The staff is wonderful - friendly, cheerful, and accommodating. The coffee comes quickly and it's always fresh. This is one of the few Starbucks that has never messed up my order. After only a few visits, the great staff learns your name and treats you great. This is my Starbucks! read more

Maria is your typical " Marylander " she makes you feel like an inconvenience for coming into the store. Saying thank you , you're welcome, hello goes a long way when you're servicing the public. I usually go out of my way to go to another local Starbucks because the staff is generally inept to be polite. read more

This is my go to Starbucks on the way to work. Clean, friendly..no complaints really. I often walk to here on the weekends and enjoy the outdoor seating. My go to drink is a soy misto :) read more

This location is the only place that makes my drink exactly the way I order it. The lattes are always flavorful and makes them extra hot just like I love em!!! I order my drinks online and pick them up on my way to work and it's always hot and ready REALLY quickly. read more

Writing this review just for the ambiance. Loved the design and makes you immediately feel that you should sit down and be cozy for a while!

The girls that work here are absolutely fantastic. Always friendly and cheerful, and they make great drinks. New manager isnt friendly in comparison, but the girls here rock! Great service, great atmosphere. read more

My yoga studio is across the parking lot and this is a gret place to go after a workout. The staff are outstanding, regardless of the time of day. They don't rush you while you place your order, they are friendly and they are FAST! One woman in particular, Aria, is a gem. She is the sweetest, most thoughtful person and takes a genuine interest in each client for the short time that she interacts with them. She is a GEM! I actually ran into her at the Potomac Starbucks today and we had a really nice chat while we waited for our drinks. This place gets an A+ as far as I am concerned. read more

The only reason I took off one star was the price. I rarely go to Starbucks as it is because of the high prices but I had a gift card. I ordered a caramel macchiatto and 2 sandwiches for $20. The sandwiches were small which is why I ordered 2. I got a chicken sandwich which was yummy and a bacon, egg, and cheese croisant (sp?). The breakfast sandwich was no better than what you can get at McDonald's much cheaper. The server barely understood what I was saying and I speak clear english, but apparently she didn't. My favorite part was that they were playing Christian music, which surprised me. My order came out fast and accurate. It was busy but I was able to find a seat. It was clean. I willl only be returning if I have a gift card. Prices are way too high for what you get. read more

Ok, so I've been tired of Starbucks for quite a while now, and this just made me remember why I shouldn't go back. Ordered an Americano. It was just bitter, bitter, bitter. Granted americano's aren't meant to be sweet or anything, but for some reason it was a lot more bitter than the taste I'm used to..... also not the best service. This Starbucks location is close to a lot of places I frequent, there's a bank, Giant & other venues in the same shopping center, but other than convenience I won't be returning here. read more

I frequent several Starbucks locations within a 10 minute drive distance on weekly basis. This location remains my favorite. As a stand-alone location where people pickup-and-go, besides the expected inflow rush hours, you can find a seat most of the time and work uninterrupted. What makes this location special are the baristas. They are friendly, remember customers drinks, and make them quickly and accurately. They spend time catch-up with repeat customers. The working dynamic between the baristas is a bar higher than other location I've frequented. They chat and joke like sisters at times. I think the manager does a great job finding the right personality mix, and created a pleasant working atmosphere, and that dynamic translates well in the manner which the baristas interact with the customers, and as a result, you see a lot of repeat faces, mine included. read more

This is the best Starbucks in the area. I drive out of my way just to come to this location. I get greeted every time and the barista know my drink and always remember my name. read more

Great staff, fast service. Super accommodating when I needed to change my drink from cold to hot last second without any eyes rolled. great store. read more

Let me start out by saying I love this location! It's never super packed, very close to my job and I've been here on multiple occasions. I've never had any problems before, I've actually had superb service every other time I've been to this particular location. But today, I was surprised when I got my drink. I don't ever really examine my drink and today was no exception when I got it. I got my drink, which was left on the counter by the barista (she was having a very important convo I guess) and left. I started to sip my drink and noticed it tasted significantly different than every other time I've had it. Like I said, I favor this location and they never mess up my drink! But this particular barista, is why I've given this place 4 (almost 3) stars. She gave me a drink with spoiled milk! When I finally looked at my cup I saw bits of milk chunks floating around! I didn't think the milk was spoiled considering the vanilla flavoring covered the subtle sourness. I was so upset. This won't stop me from going to this location but, rest assured I will be looking at all my drinks and might not get anything if that barista is there. read more