Nikis the window attendant is so grumpy. This is the 3 rd time in the last couple months I've had the pleasure of being handed my food via drive thru by her. It doesn't matter if you pay with gift card, cash or card, she's unprofessional. She first off doesn't smile, secondly wont put a stopper in your drink and thirdly hates napkins. More training or a possible different post would benefit both client and company.The breakfast sandwich and drink were standard. read more

Starbucks - Great start to the morning! - Coffee & Tea Near Me - Farmington, Utah

I don't like to leave bad reviews, I prefer to give employees the benefit of the doubt and just assume that maybe they're having a bad day. There were about 10 of us in line for the Bear cup before opening this morning. I called last night to confirm the store would have the cups and the person I spoke with said they would only have a couple and recommended getting there early before they sell out. One woman in the front of the line mentioned she saw the barista grab the only ones she could see and bring them to the back right when she got there. We all joked in line that if the baristas bought them we hoped they would just let us know so we didn't continue waiting. 5am comes and they open the doors. No bear cups left. When one woman asked about the ones the barista grabbed, her response was "I'm here at 3am every day and you're here at 4:30 once." That exact comment is what compelled me to write this review. I understand that the baristas work hard at what they do and it is difficult to make that choice to work someplace that has such an early schedule. However, I'm a firm believer that you should not work in customer service if you cannot give good customer service. I really hope that barista enjoys the Bear cups and that it was worth it to speak so rudely to the customers that waited in line in hopes of also getting one. read more

This was my fourth try with this Starbucks location and it's still terrible. I've been here 4 times, and 3 out of the 4 they have served me terrible coffee. No matter what style I get, it's always watery. Literally tastes like hot tap water with a hint of espresso. The staff are super nice, I think maybe they just have a high turnover rate and don't know how to make coffee? I will just be going to the one inside smiths grocery store in Farmington from now on. read more

Starbucks - a hand holding a cup of coffee - Coffee & Tea Near Me - Farmington, Utah

I'm so sad with this location! My go-to is a Venti Hot White Mocha. A few months back, I was given a cup of SCALDING water. It burnt my mouth pretty badly and when I came back for them to correct their issue, the barista had realized what she had done and gave me my now cold coffee. I had already gotten onto the interstate before I had my first sip, and instead of making a fresh drink, she had the original drink and gave me that with no apology for the hot water incident. The lines as of recent have been SO SLOW. After reading other reviews, I understand this has been an issue for quite awhile. I live closer to a few other locations so I come out of my way to visit this one, but no more. The 20-30 minute waits for a coffee is not good for their business , nor the consumer. If you're in a hurry, look for another location! read more

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good drink, supervisor was a dick. he was rude to person at register. drinks weren't as good as regular starbucks. i wouldn't recommend.

We went down to Lagoon for my son's bday and went here for coffee and breakfast before the park. Worst service ever, the girl helping us was angry, rude and screwed up our order, probably on purpose, I felt sorry for her coworkers! Avoid this place read more

I'm so confused by the negative reviews of this Starbucks. I buy a latte here at least once a week and frequent other coffee shops as well. The staff is very friendly, service is quick, and quality is consistent. I love their soy lattes and the temperature is almost always perfect. This is a great location and I've never had an issue with them getting an order correct. The staff is also good at making recommendations to customize. read more

Great place to go if you don't mind waiting 20-30 minutes for a cup of coffee. Only person in line to order........ no problem! They'll ignore you for a bit then get to you in 5-10 minutes. You can pretty much count on a total mess anytime during peak hours. Unfortunately for me this is one of the only places to get coffee this close to my house. I would ask how on earth they even stay in business but even with the stupid long waits I come back every once in awhile. Plan ahead and order on the app 20 minutes before you want your coffee. read more

niki is not a nice employee and it's not an amazing way to start your day. usually i just mobile order but today went in to have a drink with sister. while all the other employees seemed nice she was really just unpleasant and rude read more

I like this spot. I'm sure it helps to visit 5-6 days a week for the best vanilla latte with an extra shot and a double pump of vanilla... The staff is fun and friendly & Courtnee is especially nice read more

Standard fare S'Bucks service and product. No special complaints or commendations. Nice seating at this location. The glare can get pretty harsh if you're there during the evening. read more

Starbucks - Main floor. - Coffee & Tea Near Me - Farmington, Utah

I am tired of this place being so inconsistent. I tell them exactly what I want in my drink and they get it right maybe %15 of the time. I've worked for Starbucks and I know they stress consistency yet this Location is unable to. They are closed when everywhere else says there open till 8 on Sundays but close at 6 Villa some crap pice of paper on the drive through. This place truly needs new management. It has been a mess ever time I've gone in for at last the last 2 months. Try to tell people you're out of large straws don't just hand out small straws when someone orders a Trenta or a venti with a dome lid they don't fit. read more

Starbucks - a cup of ice cream with a green straw - Coffee & Tea Near Me - Farmington, Utah

Nothing special or different about this Starbucks. It is exactly what you would expect it to be. Nice location with an outdoor patio and drive-thru. Staff is hit or miss, like any Starbucks location. read more

I work in Farmington Station, so I go to this location often. The drinks they make are ok, not the best, but passable. Their customer service is consistently terrible! Today I did a mobile and after I arrived I waited 10, minutes, then asked if they had received my order. The barista told me that it was "probably in line and she would make it IF it was there" she didn't bother looking to make sure it had gone through. I ended up waiting another 5 minutes, which was 10 minutes over when the app said it would be ready read more

Waiting 25+ minutes for a drink is ridiculous. First time I've asked for a refund and left a Starbucks without my drink. The wait here is consistently long and the shift managers don't seem to care. read more

My drink hardly ever tastes right from here. It's like they forget to put the syrup in it

If you can avoid this location, do. I've had numerous bad experiences with only a few mediocre and decent encounters here. Today I went in to get my grande cup refilled with tea for free with a promo code that I had and the barista tried to charge me $4.50 for it. First sign to the barista should've been that a tea refill should never cost $4.50. Second, she refused to try and figure out why my promo code wouldn't work. She gave no effort and did not care at all. I asked if she could talk to her supervisor to see if she had encountered this issue and she said, "well I've done it before and it always worked." Well... it's not working now and there's no way in hell I'm paying close to $5 for a freakin' tea. This attitude is so different compared to the friendly service I generally get at the other Starbucks locations I go to. Another time I ordered my Americano with a little bit of a cream. The barista gave me my Americano and told me I needed to put my own cream in it at the counter, but didn't leave me any room in my cup. This isn't a huge deal, but again, this isn't the kind of service you ever get at other Starbucks locations. On top of these two experiences they are always slow regardless of how busy they are, they consistently mess up my drinks (which are generally simple drinks), and they are rarely as kind as the other Starbucks locations nearby. This location is convenient for me, so I'll be back. But if I can grab a coffee elsewhere, I do. read more

It's a pretty standard Starbucks, but the service is typically friendly and pretty efficient. Haven't had any issues with orders being wrong, and the line always moves quickly. If you're eating/drinking in, the sun can be a bit blinding in the afternoon, but the seating and workspace is nice and varied, as well as including some outdoor seating when the weather allows. read more

I walked to this location with my little baby in my arms and went to the window just to see if the drive-through is still open Because a car had just left the drive-through. They ignored me completely. Not even a kind sorry we're closed. Their point got across I will never come back to the Starbucks again. read more

There's nothing perky about this Starbucks location. I'm a Seattleite, and I can safely say that this Starbucks location's standards are not up to snuff. The employees weren't friendly. I stopped in, 30 minutes before closing, and the only conversation the barista made, with me, was to remind me that I needed to be out-of-there in half an hour. The pastry offerings in the case looked really sad. But, since it was the end of the day, I suppose I'll give that aspect a "pass". My hot beverage didn't come with a sleeve. And after my drink had cooled a bit, I took a sip; only to find that it wasn't what I ordered! I went back to the register at the same time as another gal, & we realized that our orders had been switched! What happened to writing names/descriptions of beverages on the cups?! And that wasn't even the worst thing... The most disappointing part was that I was told I couldn't get my beverage remade because they had already started "breaking things down" in anticipation of closing time. I got a refund. But it wasn't enough to make me happy. read more

I have loved this Starbucks location. I wont lie I'm not a BIG fan of Starbucks BUT this location is my favorite... they have the best service and my drinks are always on point. Their is always some where to sit when I visit this location for a sit down or even a morning meeting (prior to COVID) I cant wait to visit this location in the near future. read more

i go often and they are always friendly and cheerful! never had a bad experience here so it's odd that someone would give them a poor review! starbucks crew in farmington you ROCK read more

Super tired from my flight from Cali so I stopped by for my normal coffee in the local but unfamiliar Starbucks to me and I just wanted to say thanks to Nora for being am absolute sweetheart. :) read more

Closed more than 20 minutes early and it was my dogs birthday and I just wanted to get her a puppichino!!! Who closes that early?!?

Honestly this is the worst Starbucks I've ever been too. My drink always tastes like literal trash. I've thrown away WAY too many drinks from this specific location. And when I haven't thrown away my drink, I've tried to go in and get a new one made, just to be met with terrible customer service and telling me it's "supposed to taste like that". I sure as hell know it isn't supposed to taste like that when it tastes great at other locations.s Disappointing to say the least. YUCK. Please learn how to make coffee I'll just keep avoiding this location at all costs. read more

Loud workers laughing so loud that we couldn't enjoy our stay and have a conversation between the 4 of us. Oh, the coffee was good though

Typical Starbucks but I like the size and interior. Great for hanging out, dating, or work/study. Also has a larger outside seating too. Maybe my favorite Starbucks in Weber/Davis County. read more

What a fun Starbucks! The staff was amazing and friendly and happy! Made the morning coffee even more enjoyable. Will definitely visit again. read more

I love my local starbucks. I am a frequent customer and they always get my crazy orders right. the store itself is always clean and appropriate to hang out in. sometimes the drive through gets backed up, but they never hesitate to "make it right" for the long wait. I love the baristas they're definitely the best in the state. highly recommend this location. read more

This is the worst Starbucks I've gone to. Unfortunately it's the closest and I keep going back. The wait is always long, no matter the size of the line. I placed a mobile order, was one car behind the speaker, and it took over 20 minutes. And they couldn't find my mobile order. And more than half of every order is made wrong. read more

Only went through the drive-through, but it was clean. The lady at the window was friendly. Drink was hot and tasty. Only reason I give them four stars instead of five is because they didn't have any dog bones for my pup. read more

This Starbucks sucks so bad, every time I go they mess up my drink. I gave it one more shot today and got a matcha latte and they didn't even mix the matcha powder in it. There are clumps of matcha powder all over in my drink and it's so gross. You need to train your baristas how to make a proper matcha latte. I'm sorry for the negativity but really? These drinks are way too expensive to be messed up this bad. read more

We go to this location daily. The manager, Amber is the very best! I would like to give a special shout out to a barista, Hugo. All of the baristas are friendly and try to make your experience a good one. Hugo, goes the extra mile. He recommends new drink choices to us , then make us a sample to try. Because of this , we have found two incredible drinks. The new protein drink is my new favorite. Thank you , Hugo. read more

They lock their doors during business hours. I ordered a mobile order so I wouldn't have to worry about the line. All I needed to do is walk in pick up my drink and walk out. They even had it listed on the app that I could pick it up in store. I parked my car and went to the doors to find them locked in the middle of the day. So I had to join the other 20 cars in drive thru to get the drink I already paid for. I had to be back to work and was late getting back from lunch. Really a big inconvenience you should honor your business hours posted. That's why they say "doors to remain unlocked during business hours" I asked the barista at the window and she said the manager locked the door. Very unprofessional I'm really disappointed in their costumer service. read more

If business is slow the employees will just close up and leave up to an hour early. I wish they would just change their hours if they aren't going to honor the ones posted. I've been sitting here in the parking lot for 5 minutes looking up other coffee in the area, and have watched no less than 10 cars try to go through the drive through like I did, only to leave because they are closed early. read more

I like this Starbucks. It's local for me and I'm there a few times a week. Really like the staff and the service. I do wish they would stock an extra case of coffee sleeves. Today was the third time this season they have run out. Seems like a standard item to keep around, they don't expire. They always offer to double cup the coffee, which is nice, but probably not too cost effective for them. Just a thought on the extra sleeves:) read more

Wow!! I am pissed off. I came in Thursday morning around 9:30 am. The man running the register was really rude and disrespectful. I've never had that kind of an experience with Starbucks. I won't be back to this location that's for sure. read more

There are a few girls that work here that are consistently VERY friendly. Mainly the early morning staff. Then there is a woman (who seems to be the manager) that is incredibly rude. Don't try to joke around with her because she couldn't care less about customer service. She was very short with me and my friends and was expressing her irritation with us openly to her coworkers. I'd try to avoid this Starbucks because their service is like Russian roulette. read more

i went in for my bday drink, but i didn't have the app for 6 months, so i couldn't have it. decided to just order a drink anyways, and it was complete ice... the frapp wouldn't even go up the straw after drinking half of it because it was pure ice chunks. read more

Never get in the drive through!!!! It's been more than 30 minutes and still don't have my coffee. I had to order a use I had no choice. Got trapped by a couple of cars read more